What Gemeente Gorinchem does

Gemeente Gorinchem is the municipal government serving the city of Gorinchem and surrounding areas in the province of South Holland, Netherlands. It delivers the full range of statutory local-government services to roughly 37,000 residents and registered businesses, including civil affairs (Burgerzaken), public space maintenance, waste management, taxation, permits, and social-domain services. Governance is provided through a 25-member municipal council and a mayor-led executive (Mayor Reinie Melissant-Briene with five aldermen), with a new five-party coalition installed on 2 July 2026 comprising Democraten Gorinchem, PRO, D66, CDA, and Gorcum Actief.

The municipality operates a multi-channel digital service portfolio built around the Fixi citizen-issue reporting app (partner Decos), the Mijn Gorinchem personal services portal secured via DigiD authentication, WhatsApp-based service access, and the eDiensten Burgerzaken electronic civil affairs module. These channels meet GDPR and WCAG 2.1 AA accessibility standards and integrate with ConnectedViews for civic engagement analytics. The organisation is supported by inter-municipal partnerships for waste (Waardlanden), street lighting (Bureau Openbare Verlichting), regional safety (Veiligheidsregio Zuid-Holland Zuid), and ambulance services (RAV), with BNG Bank as the principal public-sector financing partner.

Gemeente Gorinchem is funded through a structural mix of municipal taxes (notably Onroerendezaakbelasting / OZB), central-government allocations from the Algemene Uitkering, regulated service fees, and the distribution of national subsidies to residents and local organisations. The entity employs 379 staff and operates on a non-commercial public-sector model in which the citizenry is the captive customer base and revenue growth is anchored to population and fiscal-policy parameters rather than market expansion. No AI/ML capability, proprietary technology platform, or commercial product line is disclosed.

Name

Gemeente Gorinchem

Legal name

Gemeente Gorinchem

Website

https://gorinchem.nl

Company type

Private

Operating status

Operating

Headcount range

251–500 employees

Short description

Gemeente Gorinchem is the Dutch municipal government serving approximately 37,000 residents of Gorinchem in South Holland. It delivers statutory local services — civil affairs, waste, taxation, permits — through a 379-person organisation operating digital channels (Fixi, Mijn Gorinchem portal, WhatsApp, DigiD-linked e-services) and inter-municipal partnerships.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other General Government Support (921190), Administration of Air and Water Resource and Solid Waste Management Programs (92411), Administration of Urban Planning and Community and Rural Development (925120)

SIC

Sanitary Services (4950), Services-Personal Services (7200)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Local Transportation, Parking & Mobility Administration (BPAIACAM), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Parking & Curbside Management Authorities (Municipal Parking, Permits, Loading Zones) (BPAIALAL)

Keywords

• Municipal services
• Public administration
• Civil registration
• Permit processing
• Neighborhood reporting

Headquarters

HQ city

Gorinchem, Zuid-Holland

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Taxes: Revenue from local taxes including property taxes (OZB) and other municipal levies collected from residents and businesses
2. Government Funding: Central government funding and grants allocated to municipalities for public service delivery
3. Service Fees: Fees for administrative services such as permits, licenses, and civil documents (passports, driver's licenses)
4. Subsidies to Residents: The municipality distributes various subsidies to residents including neighborhood initiatives (Bliek in Actie), street and neighborhood activities, sports, culture, energy efficiency, and monument restoration

Pricing tiers

Distribution channels4 records

Marketing channels6 records

Core offering

Gemeente Gorinchem is the municipal government of the city of Gorinchem in the province of South Holland, Netherlands. It provides statutory public services to residents and businesses, including civil registration (BRP), travel documents and driver's licenses, permits and licenses, municipal taxes (OZB), waste management coordination, urban planning, safety enforcement, neighborhood reporting via the Fixi app, and various subsidy programs for community initiatives.

Product overview

Gemeente Gorinchem operates as a municipal government offering a digital ecosystem of citizen-facing services. The core offering consists of the main municipal website (gorinchem.nl) serving as the primary information and transaction portal, supplemented by the Fixi mobile and web application for neighborhood issue reporting, the Mijn Gorinchem citizen portal for online transactions including subsidies and privacy requests, and the eDiensten Burgerzaken portal for civil registration services. Additional services include WhatsApp communication (06 14 45 92 59), online appointment scheduling for travel documents, and various subsidy programs including Bliek in Actie for neighborhood initiatives and street/neighborhood activity subsidies. The municipality maintains partnerships with Decos (Fixi), DigiD (authentication), Waardlanden (waste), Bureau Openbare Verlichting (street lighting), and ConnectedViews (council meeting broadcasts), with active presence on Facebook, X, Instagram, and LinkedIn.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Appointment availability within 3 weeks for travel documents
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• WaardlandencoreOthersWaardlanden is a waste management partner that handles waste collection and processing. The municipality forwards waste-related reports from citizens directly to Waardlanden through the Fixi system.
• Bureau Openbare VerlichtingminorOthersExternal partner for public lighting maintenance. Reports about non-working streetlights are forwarded to this organization for resolution.
• BNG BankminorOthersMunicipal banking partner for general accounts (IBAN NL42 BNGH 0285 0028 64) and municipal tax payments (IBAN NL44 BNGH 0285 0385 24)
• Veiligheidsregio Zuid-Holland ZuidcoreStrategic or Co-development PartnerRegional safety partnership for emergency response coordination, fire services, and crisis management in South Holland South region
• Gemeenschappelijke Regeling Regio Alblasserwaard-Vijfheerenlanden (RAV)coreStrategic or Co-development PartnerRegional collaboration for shared municipal services in the Alblasserwaard-Vijfheerenlanden area
• Dierenambulance VianenminorOthersAnimal ambulance service for reporting and handling sick or dead birds (24/7 at 085-0441199), used for botulism incidents and animal welfare issues
• Waterschap RivierenlandminorOthersWater board responsible for water quality in the river area. Informed about botulism cases in municipal ponds and responsible for water quality management.

Scale indicators1 record

Recent moves6 records

Expansion highlights4 records

Others

• Vereniging van Nederlandse Gemeenten (VNG): The Dutch municipal association representing all 342 Dutch gemeenten. Comparable as the umbrella organization that sets standards, advocates with central government, and coordinates shared services for municipalities including Gorinchem.
• Decos: Dutch technology vendor that developed the Fixi mobile and web application used by Gorinchem and many other Dutch municipalities for citizen issue reporting. Comparable as an enabling technology provider within the Dutch municipal digital services ecosystem.
• Waardlanden: Waste management service provider that is a core operational partner of Gorinchem, receiving waste-related citizen reports directly from the Fixi system. Comparable as a regional utility partner delivering essential municipal services under contract.

Broad incumbents

• Gemeente Rotterdam: Major South Holland municipality serving ~650,000 residents. Comparable as a Dutch gemeente delivering the same statutory municipal services (BRP, permits, waste, subsidies, parking) but at a substantially larger scale with broader portfolio capabilities.
• Gemeente Utrecht: Major central-Netherlands municipality (~360,000 residents). Comparable as a Dutch gemeente with comparable digital service ambitions and identical statutory service portfolio, operating at a significantly larger scale.
• Gemeente Amsterdam: Largest Dutch municipality (~900,000 residents). Comparable as a major gemeente operating the same statutory municipal service mandate with a sophisticated digital citizen platform (Mijn Amsterdam, FIXI-style issue reporting).
• Gemeente Den Haag: Provincial capital of South Holland serving ~560,000 residents. Comparable as a larger Dutch gemeente providing identical statutory services plus significant additional capacity for urban planning, international affairs, and economic development.

Regional players

• Gemeente Hardinxveld-Giessendam: Small neighboring municipality in South Holland with a comparable size profile (~18,000 residents) and similar municipal service mandate. Closely aligned operational scale and service breadth to Gorinchem.
• Gemeente Molenlanden: Neighboring municipality in the Alblasserwaard region, also partnering within the Gemeenschappelijke Regeling Regio Alblasserwaard-Vijfheerenlanden. Comparable as a rural South Holland gemeente with similar small-scale municipal service delivery model.
• Gemeente Dordrecht: Neighboring South Holland municipality serving ~120,000 residents. Comparable as a Dutch gemeente with similar service portfolio (civil registry, permits, waste management, subsidies) and overlapping regional partnerships in the Drechtsteden area.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/gem_gorinchem
• Facebookfacebook.com/gemeentegorinchem/?locale=nl_NL
• LinkedInlinkedin.com/company/gemeente-gorinchem
• Instagraminstagram.com/gemeentegorinchem

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Gorinchem