Grupo Social ONCE

What Grupo Social ONCE does

Grupo Social ONCE is a Spanish social enterprise established in 1938 under a Royal Decree framework, operating as an umbrella organization comprising three entities: ONCE (the national lottery and social-services organization for the blind), Fundación ONCE (foundation focused on social inclusion, training, and accessibility advocacy), and Ilunion (a commercial business group operating Contact Center, Security, Laundries, Residences, Hotels, Retail, Healthcare, and Facility Services). The group is headquartered in Madrid at Calle José Ortega y Gasset 18 and employs over 77,000 workers — 60% with disabilities and 45% women — making it the world's first employer of people with disabilities and Spain's third-largest employer overall.

The business model is self-sustaining and dual-track: 70% of revenues come from ONCE's exclusive lottery operations (cupones, Cuponazo, Sueldazo Fin de Semana, scratch tickets), with regulated revenue allocation of 55.1% to prizes, 32.9% to salaries and operations, 9.6% to direct social investment for people with disabilities, and 2.4% to future investment. The remaining 30% of revenues come from Ilunion's market-rate commercial services. Distribution combines an extensive nationwide physical lottery-sales network, Ilunion hotels and retail stores (including e-commerce), direct B2B sales for corporate services, and digital platforms such as the Servimedia news agency, Discapnet disability portal, Ga11y accessible gaming platform, and ClubONCE membership program.

The organization's technological and product surface spans accessible web infrastructure built to W3C WCAG 2.0 standards, specialty media properties (Revista Perfiles, Revista Red Visual, digital magazine 'Así Somos'), accessible voting-rights programs, and educational initiatives (Oncity, Concurs Escolar ONCE). The group invests €254M annually into disability programs and funds 2,234 projects for disability entities while supporting 7,153 students with blindness in educational settings. It holds regulatory exclusivity over its lottery concession and benefits from 85+ years of brand equity, including consistent Merco top-3 rankings among Spain's most responsible companies.

Name

Grupo Social ONCE

Legal name

Organización Nacional de Ciegos Españoles (ONCE)

Website

https://gruposocialonce.com

Company type

Private

Founded year

1938

Operating status

Operating

Headcount range

51–100 employees

Short description

Grupo Social ONCE is a Spanish social enterprise founded in 1938, operating ONCE's exclusive lottery, Fundación ONCE's social-inclusion programs, and Ilunion's commercial businesses to employ over 77,000 workers — 60% with disabilities — making it the world's first employer of people with disabilities and Spain's third-largest employer.

Ownership category

akta.pro rank

Product category

Social enterprise lottery and disability inclusion services

NAICS

Social Assistance (624), Civic and Social Organizations (8134)

SIC

Services-Social Services (8300), Services-Membership Organizations (8600), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

akta.pro secondary industry

Disability & Adaptive Sports Organizations (Paralympic, Special Olympics) (MPAKACAH)

Keywords

• Lottery operations
• Disability employment services
• Social inclusion programs
• Accessible hospitality services
• Business process outsourcing

Headquarters

HQ city

Madrid

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Lottery Operations: 70% of revenues come from lottery products including cupones, scratch tickets, and other lottery modalities. Revenue distribution: 55.1% for prizes, 32.9% for salaries and operational expenses, 9.6% for direct social investment for people with blindness and other disabilities, and 2.4% for future investment.
2. Ilunion Commercial Activities: 30% of revenues from Ilunion business activities including Contact Center, Security, Laundries, Residences, Hotels, Retail, Healthcare, and Facility Services sectors. These commercial enterprises generate resources while providing employment for people with disabilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Grupo Social ONCE is a Spanish social enterprise that operates ONCE lottery products (cupones, Cuponazo, Sueldazo, scratch tickets) through a nationwide sales network, Fundación ONCE programs for training, employment, accessibility, and social investment for people with disabilities, and Ilunion's commercial business group delivering contact center, security, laundry, residences, hotels, retail, healthcare, and facility services. 70% of revenue comes from lottery and 30% from Ilunion commercial activities, with all resources reinvested into disability inclusion programs across Spain.

Product overview

Grupo Social ONCE is a social enterprise group comprising ONCE (national organization for the blind providing lottery games including Cuponazo and Sueldazo Fin de Semana), Fundación ONCE (focused on training, employment, and accessibility innovation), and Ilunion (diversified business group operating in Contact Center, Security, Laundries, Hotels, Retail, Health/Social, and Facility Services). The group also encompasses media properties including Servimedia news agency and Discapnet portal, publications such as Revista Perfiles and Red Visual, digital platforms including Ga11y accessible gaming, and awards programs like Premios Solidarios and Premios Tiflos. Their core offering centers on generating resources through responsible lottery games to fund social inclusion programs for people with disabilities.

Differentiator

Problem solved

Functional benefit

Brands

• ONCE: The core lottery and social services organization providing games, social welfare, and advocacy for blind and visually impaired people
• Fundación ONCE
• Ilunion
• Servimedia
• Discapnet
• Revista Perfiles
• Revista Red Visual
• Premio Solidarios

Products and services

• ONCE Lottery Products National lottery products including cupones, Cuponazo, Sueldazo Fin de Semana, and scratch tickets sold through ONCE's nationwide seller network in Spain; 70% of group revenues come from these games, with regulated prize allocation.
• Ilunion Hotels Accessible hotel chain operated by Ilunion offering accommodations and meeting/event spaces for individual travelers and corporate events across Spain, employing people with disabilities.
• Ilunion Business Services Outsourced enterprise services delivered by Ilunion including contact center operations, security, industrial laundries, senior/assisted residences, healthcare, and facility management, provided to corporate clients in Spain while employing people with disabilities.
• Ilunion Retail (Tu Tienda) Retail stores and online storefront selling products whose proceeds support the inclusion and employment of people with disabilities.
• Fundación ONCE Programs Training, employment placement, accessibility innovation, and social investment programs delivered by Fundación ONCE for people with blindness and other disabilities in Spain.
• Ga11y Accessible Gaming Platform Accessible video game platform developed by Fundación ONCE that enables people with disabilities to play video games, offered as a standalone accessibility product.
• Oncity Educational Video Game Educational video game used by ONCE in school contest programs as an emotional trainer for students.
• ClubONCE Membership Membership club for ONCE affiliates that provides access to publications (including 'Así Somos' magazine) and historical archives.
• Accessible Web and Digital Services Web accessibility services developed by ONCE following W3C WCAG 2.0 guidelines, ensuring digital inclusion for people with disabilities.

Quantifiable outcome

• 77,000+ workers employed, 60% with disabilities
• +4 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature2 records

Partnerships

14 partnerships are on record, tiered core and minor.

• SantandercoreStrategic or Co-development Partner · 24 June 2026Santander and Grupo Social ONCE are promoting financial and labor inclusion of people with disabilities through joint initiatives.
• Fundación Miguel InduráinminorStrategic or Co-development Partner · 1 January 2026The Spanish Paralympic Committee (CPE) joined the Board of Trustees of Fundación Miguel Induráin to strengthen collaboration for paralympic sport promotion in Navarra.
• Sports Summit MadridminorGTM or Marketing Partner · 1 January 2026Framework for delivering awards recognizing excellence in sport and inclusion across the Iberoamerican region.
• Erasmus+ QIS-All In ProjectminorStrategic or Co-development Partner · 1 January 2026CPE collaborates with European entities on the 'QIS-All In-Quality Inclusiveness in Sport' Erasmus+ project to promote inclusion through accessibility in sports facilities.
• CERMI (Comité Español de Representantes de Personas con Discapacidad)coreStrategic or Co-development Partner · 1 January 2026First State Congress of LGTBI+ People with Disabilities held at Ilunion Alcalá Norte hotel in Madrid, organized by CERMI with support from Grupo Social ONCE.
• Ilunion Alcalá Norte (Hotel)minorStrategic or Co-development Partner · 1 January 2026Hotel hosting the I Congress of LGTBI+ People with Disabilities organized by CERMI.
• COPE AndalucíaminorGTM or Marketing Partner · 26 June 2025Winner of XXVIII Premios Tiflos de Periodismo Social ONCE 2025.
• Diario de NavarraminorGTM or Marketing Partner · 26 June 2025Winner of XXVIII Premios Tiflos de Periodismo Social ONCE 2025.
• 20minutos.esminorGTM or Marketing Partner · 26 June 2025Winner of XXVIII Premios Tiflos de Periodismo Social ONCE 2025.
• Fundación Festival Internacional de Teatro Clásico de AlmagrocoreStrategic or Co-development Partner · 22 June 2025ONCE, Fundación ONCE, and the Almagro Classical Theater Festival renewed their agreement to promote accessible culture for all citizens, regardless of personal circumstances.
• International Paralympic Committee (IPC)coreStrategic or Co-development Partner · 1 January 2025Fernando Riaño serves on the IPC Executive Board. IPC received the 'Premio Gloria al compromiso con la Inclusión y la Diversidad' at Sports Summit Madrid for its work promoting paralympic sport worldwide.
• DiscapnetcoreStrategic or Co-development Partner · 1 January 1999Only comprehensive national reference portal in disability matters according to McKinsey, promoted by Fundación ONCE with transversal perspective on disability.
• ServimediacoreStrategic or Co-development Partner · 1 January 1988Third most prominent news agency in Spain, created by Grupo Social ONCE. Leader in social information, expert in social policies and giving voice to civil society and people.
• Revista PerfilescoreStrategic or Co-development Partner · 1 January 1985Monthly general social policy magazine and maximum exponent of social journalism sector, pioneering publication since 1985.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Royal National Institute of Blind People (RNIB): UK national charity for blind and partially sighted people providing employment support, accessibility services, and advocacy. Operates a similar social enterprise model with the goal of disability inclusion, though without ONCE's exclusive lottery concession.
• Canadian National Institute for the Blind (CNIB): Canadian charity serving people with vision loss through employment programs, accessible technology, and advocacy. Comparable social enterprise approach to blind community services, though funded differently (donations vs. ONCE's lottery model).
• National Industries for the Blind (NIB): US nonprofit that creates employment opportunities for people who are blind through AbilityOne program across manufacturing and services. Closely comparable model employing blind individuals in commercial operations to fund social mission.
• SourceAmerica: US nonprofit creating employment for people with disabilities through AbilityOne program across federal contracts. Closely parallels ONCE's Ilunion model of disability-inclusive commercial service delivery.
• Loterías y Apuestas del Estado: Spanish state-owned national lottery operator and ONCE's closest direct competitor in the Spanish gaming market. Comparable lottery distribution model though operating as a state entity rather than social enterprise.

Emerging players

• Specialisterne: Global social enterprise using technology and employment to empower people with autism and neurodivergence. Comparable mission of inclusive employment though focused on neurodiversity rather than visual impairment.
• Fundación Adecco: Spanish foundation focused on labor inclusion of people with disabilities, similar mission to ONCE's employment programs. While smaller in scale, operates in the same Spanish market with overlapping disability employment focus.

Broad incumbents

• La Française des Jeux (FDJ): French national lottery operator with exclusive franchise and significant scale comparable to ONCE's lottery operations. While primarily commercial rather than social-enterprise, FDJ provides the closest European benchmark for lottery business model and scale.

Regional players

• Camelot Group: UK National Lottery operator with similar exclusive concession model to ONCE. Comparable franchise structure and product portfolio in the UK market, providing a benchmark for European lottery social-enterprise-adjacent operations.
• Sisal Group: Italian lottery and gaming operator with similar product portfolio to ONCE lottery operations. Comparable lottery distribution and gaming model in a neighboring European market, though without social enterprise structure.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/GrupoSocialONCE
• YouTubeyoutube.com/@gruposocialonce
• Facebookfacebook.com/gruposocialonce
• LinkedInlinkedin.com/company/grupo-social-once
• Instagraminstagram.com/gruposocialonce
• TikToktiktok.com/@gruposocialonce

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grupo Social ONCE