Grupo Vitalia SpA

What Grupo Vitalia SpA does

Grupo Vitalia SpA is a Chilean private company (Sociedad por Acciones) founded in 2020 and headquartered in Santiago at Providencia 1017. It operates a vertically specialized telemedicine business focused exclusively on Chile's public healthcare system, serving two customer segments: Centros de Salud Familiar (CESFAM, primary care centers) and public hospitals of low and high complexity. The company employs a small team of 9 and has no disclosed external funding, operating as a bootstrapped private entity.

The company delivers services through two proprietary digital platforms: TeleCESFAM (telecesfam.cl) and TeleRedMedica (teleredmedica.cl). TeleCESFAM provides remote consultations for chronic disease management, general medicine, and mental health to primary care patients from their homes, while TeleRedMedica offers advanced telemedicine for hospitals, including rapid interconsultations, high-precision remote diagnostics, and specialist support across the hospital network. Clinical care is delivered by credentialed professionals including TENS (technicians), nurses, general practitioners, psychologists, and occupational therapists, all accredited by EUNACOM and/or the Superintendencia de Salud.

Grupo Vitalia runs a B2B sales-led model, entering into service agreements and partnerships with public healthcare institutions to deliver telemedicine services on a recurring subscription-style basis. Self-service access is also available through the TeleCESFAM and TeleRedMedica platforms. The company generates revenue by providing telemedicine consultation services to Chile's public sector, with healthcare professionals delivering remote care. No public pricing is disclosed, and the company does not operate outside Chile. No M&A activity, partnerships, funding rounds, or leadership changes are documented in the available data.

Name

Grupo Vitalia SpA

Legal name

Grupo Vitalia SpA

Website

https://grupovitalia.cl

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Grupo Vitalia SpA is a Chilean telemedicine company that operates two platforms, TeleCESFAM and TeleRedMedica, to deliver remote consultation services for chronic, general medicine, and mental health care to CESFAM primary care centers and public hospitals across Chile.

Ownership category

akta.pro rank

Product category

Telemedicine Services

NAICS

Offices of Physicians, Mental Health Specialists (621112)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

akta.pro secondary industry

Virtual Urgent Care & On-Demand Teletriage Services (HLAFADAJ)

Keywords

• Telemedicine services
• Public healthcare
• Remote consultations
• Chronic disease management
• Mental health services

Headquarters

HQ city

Santiago

HQ country

Chile

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Telemedicine Services to Public Healthcare: Revenue generated through service agreements with CESFAM and hospitals providing telemedicine consultations. Healthcare professionals including TENS, nurses, doctors, and psychologists deliver remote patient care services.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Grupo Vitalia SpA delivers telemedicine services to Chile's public healthcare system through two proprietary platforms: TeleCESFAM provides remote consultations for chronic patients, general medicine, and mental health at Centros de Salud Familiar (CESFAM), while TeleRedMedica enables rapid interconsultations, high-precision remote diagnostics, and specialist support for low and high complexity public hospitals. Services are rendered by EUNACOM-accredited and Superintendencia de Salud-credentialed professionals including TENS, nurses, doctors, and psychologists.

Product overview

Grupo Vitalia SpA operates a dual-product telemedicine platform consisting of TeleCESFAM and TeleRedMedica. TeleCESFAM serves Family Health Centers (CESFAM) providing chronic patient management, general medicine, and mental health services. TeleRedMedica complements this by serving hospital networks with advanced telemedicine capabilities including rapid interconsultations and remote diagnostics. Both products are designed for Chile's public healthcare system (CESFAM and hospitals) to reduce wait times and improve healthcare coverage.

Differentiator

Problem solved

Functional benefit

Products and services

• TeleCESFAM TeleCESFAM is a telemedicine platform serving Centros de Salud Familiar (CESFAM) across Chile, enabling remote consultations for chronic disease management, general medicine, and mental health from patients' homes. It is designed for Chilean public primary healthcare centers seeking to reduce wait times, expand coverage, and provide equitable access to qualified physicians and psychologists.
• TeleRedMedica TeleRedMedica is an advanced telemedicine platform serving low and high complexity public hospitals in Chile, facilitating rapid interconsultations, high-precision remote diagnosis, and specialist support across the hospital network. It targets healthcare providers needing specialist access and remote diagnostic capabilities for mental health and general medicine within Chile's public hospital system.

Quantifiable outcome

• Improved wait times and coverage for patients
• +1 more outcomes

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators1 record

Recent moves3 records

Expansion highlights2 records

Emerging players

• Clivi: Latin American (Mexico-led) telehealth platform focused on chronic disease management and primary care delivered virtually. Comparable in its vertical emphasis on chronic care and recurring virtual primary care, though operating in Mexico rather than Chile.
• Healthatom: Chilean healthtech providing software and digital tools for clinics and healthcare providers, including telehealth and patient management modules. Comparable as a Chilean healthtech enabling virtual care delivery to providers, with partial overlap in the B2B/provider-side telehealth stack.
• Sofía (Betterfly): LatAm health platform combining telehealth consultations with wellness benefits. Comparable as a regional emerging telehealth player addressing chronic and primary care in Spanish-speaking LatAm markets, with similar recurring-revenue and enterprise distribution.

Broad incumbents

• Amwell: US-based enterprise telehealth platform serving health systems, insurers, and government programs with virtual care, mental health, and chronic care. Comparable as a broad incumbent with similar B2B/government-contract distribution model and overlapping service lines, though operating globally rather than Chile-specifically.
• Doctoralia (DocPlanner): Major Latin American healthcare platform connecting patients with specialists and offering online booking and teleconsultation. Comparable as a LatAm-scale health platform with overlapping telehealth services and a similar patient/provider audience, though it operates horizontally rather than public-system-focused.
• Teladoc Health: Global telehealth leader offering virtual primary care, mental health, and chronic condition management. Comparable as a broad incumbent operating across the same telehealth categories Grupo Vitalia serves (general medicine, mental health, chronic care), though Teladoc is far larger and not Chile-specialized.

Direct peers

• 1DOC3: Latin American telehealth platform offering general medicine and mental health consultations to consumers and enterprises. Directly comparable as a regional telehealth provider with overlapping services (general medicine, mental health, B2B distribution) and similar scale to Grupo Vitalia.
• Kry / Livi: European telehealth operator offering public-system virtual primary care and mental health, including partnerships with national health services. Comparable as a direct peer in delivering telehealth within public payer systems at scale, with similar value proposition of improving access and reducing wait times.
• Medismart: Chilean telemedicine company offering online medical consultations, prescriptions, and exams to consumers and enterprises. Direct domestic peer operating in the same Chilean market with overlapping telehealth services (general medicine, mental health) and competing for both B2B and consumer demand.

Regional players

• MEDI24: Telehealth and nurse triage service provider in Latin America offering 24/7 remote medical consultation and chronic care support. Comparable as a regional telehealth/teletriage operator with overlapping remote consultation and chronic patient management services serving insured populations.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/grupovitalia-spa

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grupo Vitalia SpA