H.E.L.P.

What H.E.L.P. does

H.E.L.P. (Healthcare & Elder Law Programs Corporation, DBA 'Helping Elders Live Productively') is a 501(c)(3) nonprofit founded in 1996 by Ed and Pat Long and headquartered in Torrance, California. The organization provides free, unbiased education, counseling, and referral services to seniors and their families across the South Bay region of Los Angeles County, including Torrance, Inglewood, Long Beach, Carson, Wilmington, Lomita, and the Palos Verdes Peninsula. Its service portfolio comprises the ENG*AGE* program (friendly phone calls and visits to combat social isolation among homebound adults), a Family Caregiving Support Program, the Bohannon Community Education Program (classes and workshops), an Advisory Program covering legal and financial planning, a Tech Help Desk, and the 'Listen, Then HELP' telephone counseling hotline. Supporting resources include downloadable legal and planning forms, a quarterly 'H.E.L.P. Is Here' magazine, a Home Care Toolkit, and a residential care referral service.

The underlying technology is minimal-a standard WordPress website at help4srs.org, an Instagram channel, and a phone-based hotline-rather than a proprietary platform. Service delivery is conducted through in-person consultations at the Torrance office, free community-center classes across the South Bay, and a network of 40+ trained volunteers. The organization does not charge beneficiaries for any service and explicitly does not accept referral fees or compensation from any provider, a positioning that depends on its tax-exempt status and donor funding.

The revenue model is entirely philanthropic: charitable donations from individuals, corporate sponsorships at tiered levels (Friends, Grand Patrons, Partners, Chairman's Circle, Guardians), foundation grants (notably The Ahmanson Foundation, McMillen Family Foundation, and the Bohannon Trust bequest), and planned-giving bequests through a Legacy Society. Outsourced operations are supported by modest staff of approximately 25 led by Executive Director Connie M. Hay. The organization reports serving 10,000+ people annually, with 1,000+ friendly phone calls and 14,000+ educational publications distributed each year.

Name

H.E.L.P.

Legal name

Healthcare & Elder Law Programs Corporation

Website

https://help4srs.org

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

H.E.L.P. (Healthcare & Elder Law Programs Corporation) is a 501(c)(3) nonprofit founded in 1996 in Torrance, CA, providing free education, counseling, referral, and social-isolation programs to seniors and families across South Bay Los Angeles County.

Ownership category

akta.pro rank

Product category

Senior Social Services / Elder Care Nonprofit

NAICS

Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Companionship & Social Engagement Visits (HSABAAAA), Caregiver Support & Education Programs (Center-Based) (HSABANAN), Benefits, Insurance & Entitlement Navigation (Medicare/Medicaid/VA/LTC) (HSABAIAG)

Keywords

• Senior support services
• Elder care counseling
• Family caregiver resources
• Senior education programs
• Nonprofit community services

Headquarters

HQ city

Torrance

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Charitable Donations: Individual and family donations from supporters, tax-deductible to the extent approved by United States law as a 501c3 nonprofit organization (EIN: 33-0658322)
2. Foundation Grants: Grants from foundations including The Ahmanson Foundation, McMillen Family Foundation, and Bohannon Trust bequest for specific programs and operational support
3. Corporate Sponsorships: Corporate sponsors at various levels (Friends, Grand Patrons, Partners, Chairman's Circle, Guardians) supporting senior programs and services
4. Legacy Society Bequests: Charitable bequests from estates allowing donors to leave lasting legacies to support seniors beyond their lifetime

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

H.E.L.P. (Healthcare & Elder Law Programs Corporation) is a 501(c)(3) nonprofit that provides free education, counseling, and referral services to seniors and their families across the South Bay area of Los Angeles County. Its core offerings include the ENG*AGE* social-isolation program for homebound older adults, the Family Caregiving Support Program, the Bohannon Community Education Program (classes and workshops), and an Advisory Program covering legal planning, financial literacy, government benefits, and consumer protection, supplemented by the 'Listen, then HELP' telephone counseling hotline and a library of downloadable forms, toolkits, and quarterly publications.

Product overview

H.E.L.P. (Helping Elders Live Productively) is a non-profit social services organization offering a portfolio of free programs and resources for seniors and their families. The core services include the ENG*AGE* Program (combating social isolation through friendly phone calls and visits), Family Caregiving Support Program, Bohannon Community Education Program (classes and workshops), and an Advisory Program covering legal and financial planning. Supporting resources include downloadable Forms & Tools (legal forms, wills, checklists), a Tech Help Desk for digital literacy, the 'Listen, Then HELP' telephone hotline, H.E.L.P. Is Here Magazine (quarterly publication), Home Care Toolkit, and Residential Care Referral Services. The organization functions as a unified service delivery model rather than a technology platform.

Differentiator

Problem solved

Functional benefit

Products and services

• ENG*AGE* Program A social-isolation combat program for homebound older adults providing weekly friendly phone calls, friendly visits, and free technology assistance to help seniors stay connected.
• Family Caregiving Support Program Support services and resources for family caregivers providing guidance, planning tools, and assistance throughout the caregiving journey.
• Bohannon Community Education Program Educational classes and workshops providing trustworthy and unbiased information on healthcare topics, drug interactions, and wellness for seniors.
• Advisory Program Planning advisory services helping seniors stay informed about changing laws, scams, and public benefits, including legal tools and government benefits guidance.
• Forms & Tools Downloadable legal and planning forms including Advance Health Care Directive, Affidavit to Transfer Small Estate, California Statutory Will, funeral planning checklists, and needs inventory forms.
• Residential Care Referral Services Resources and strategies to help families navigate finding residential care facilities for elderly loved ones, including local resource listings.
• H.E.L.P. Is Here Magazine Quarterly newsletter publication providing educational content on senior issues, consumer protection, financial literacy, and organizational news.
• Home Care Toolkit Twenty-page guide helping older adults and families plan for home care, including needs inventory, caregiver interviewing guidance, care plan templates, and medication tracking forms.

Quantifiable outcome

• 10,000+ seniors and families served annually
• +2 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Torrance-Lomita Meals on WheelscoreStrategic or Co-development Partner · 1 January 2020Partnership during pandemic for meal delivery to homebound seniors. H.E.L.P. used their van (donated by Toyota) to pick up meals from St. Vincent Medical Center in LA and deliver to South Bay. Volunteers distribute meals to individual seniors in their homes. Partnership continues post-pandemic for referrals.
• USC Chan Division of Occupational TherapyminorStrategic or Co-development PartnerAcademic partnership for occupational therapy research and senior care programs
• LA Care / Blue Shield PromiseminorGTM or Marketing PartnerCo-sponsor of community education events and workshops including Understanding Hoarding, Elder Care & Residential Choices at Community Resource Center locations in Inglewood and Long Beach.

Scale indicators7 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Family Caregiver Alliance: Bay Area-based national nonprofit providing education, counseling, and referral services to family caregivers of elderly individuals — a near-direct functional analog of H.E.L.P.'s Family Caregiving Support Program.
• Alzheimer's Association: National nonprofit offering education, care consultation, and 24/7 helpline support for families affected by dementia — comparable free counseling/referral model targeting the same senior-caregiver dyad H.E.L.P. serves.
• Caregiver Action Network: National nonprofit providing education, peer support, and resource navigation specifically for family caregivers — directly comparable to H.E.L.P.'s Family Caregiving Support Program and ENG*AGE* offerings.
• Benjamin Rose Institute on Aging: Cleveland-based nonprofit delivering evidence-based caregiver support, education, and care management for older adults. Closely aligned service portfolio and nonprofit funding structure to H.E.L.P.
• WISE & Healthy Aging: Long Beach, CA-based nonprofit serving older adults with education, caregiver support, and community-based programs in the same South Bay/LA coastal region. Highly comparable mission, service mix, and funding model to H.E.L.P.

Emerging players

• Wellthy: Tech-enabled caregiver support platform providing concierge care coordination and family caregiver assistance. Targets the same family-caregiver segment as H.E.L.P. but via a digital-first, paid subscription model — a credible digital disruptor to H.E.L.P.'s volunteer-led approach.
• Meals on Wheels of America: National nonprofit network delivering meal and wellness services to homebound seniors, with which H.E.L.P. has an active operational partnership. Comparable community-based senior services funding model with broader geographic reach.

Broad incumbents

• National Council on Aging (NCOA): Large national advocacy and service organization for older adults offering education, benefits navigation, and community programs. Functions as a scaled national version of H.E.L.P.'s mission and is referenced on H.E.L.P.'s own website materials.
• AARP Foundation: Massive national senior-advocacy and service organization offering education, benefits access, and community programs. Operates as a scaled national incumbent in the same space, with brand awareness that crowds out smaller local providers.
• Los Angeles County Aging & Disabilities Department: Governmental Area Agency on Aging serving LA County with information, counseling, and referral services for elderly and disabled residents. Public-sector equivalent of H.E.L.P.'s core service model with vastly greater geographic scope.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/help_for_seniors
• LinkedInlinkedin.com/company/h.e.l.p.

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about H.E.L.P.