Holmes Plumbing

What Holmes Plumbing does

Holmes Plumbing & Drain, doing business as Holmes Plumbing, is a privately held plumbing services provider headquartered in Olmsted Falls, Ohio, with 25-plus years of operating history serving the Greater Cleveland metro. The company operates across nine service locations and serves both residential homeowners and commercial customers on a direct-to-consumer basis, with revenue generated through transactional service calls and (more recently) recurring preventive maintenance contracts.

The service portfolio spans the full plumbing trade: drain cleaning, sewer and water line work, gas line service, sump pump and toilet repair, water heater installation, septic work, commercial plumbing, and preventive maintenance. Technical capabilities include hydro-jetting for high-pressure pipe clearing and video camera inspection for internal pipe diagnostics, both of which are standard in modern plumbing practice but represent an investment above the typical snake-and-cable baseline. The preventive maintenance program extends the revenue model from purely episodic emergency work into scheduled, recurring service.

Holmes Plumbing makes money through hourly and job-based service fees on plumbing work in the Greater Cleveland market. In November 2023 the company announced a financing partnership with Dollar Bank, introducing third-party payment options to support larger-ticket jobs (water heaters, sewer lines, repipes). The go-to-market is local, owner-operated, and trade-credential-driven rather than brand-marketing-led, with the company's 25-year operating history serving as its primary marketing asset.

Name

Holmes Plumbing

Legal name

Holmes Plumbing & Drain

Website

https://holmes-plumbing.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Holmes Plumbing is a privately held plumbing services provider serving residential and commercial customers across nine Greater Cleveland locations from its Olmsted Falls, Ohio headquarters, offering drain, sewer, gas, water heater, and preventive maintenance services.

Ownership category

akta.pro rank

Product category

Plumbing Services

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822), Plumbing, Heating, and Air-Conditioning Contractors (238220)

SIC

Pumps & Pumping Equipment (3561)

akta.pro industry

PRIMARYIMAFALAC

Plumbing & Pipefitting Contracting

Industrials, Manufacturing & Construction/Construction & Civil Engineering/Specialty Trade Contractors (MEP, HVAC, Plumbing, Electrical)

SECONDARYHSAOABAA

Drain Cleaning (Residential)

Home & Personal Services/Plumbing, Electrical & HVAC Services/Drain & Sewer Cleaning, Inspection & Repair

SECONDARYHSAOAAAG

Sump Pump & Sewage Ejector Pump Installation & Repair

Home & Personal Services/Plumbing, Electrical & HVAC Services/Plumbing Installation & Repair

SECONDARYHSAOABAL

Storm Drain & Yard Drain Cleaning & Repair

Home & Personal Services/Plumbing, Electrical & HVAC Services/Drain & Sewer Cleaning, Inspection & Repair

Keywords

• Residential plumbing services
• Drain cleaning services
• Sewer line repair
• Water heater services
• Gas line repair

Headquarters

HQ city

Olmsted Falls

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Plumbing Services: One-time service fees for plumbing repairs, installations, and replacements including drain cleaning, water line repair, gas line repair, sewer replacement, toilet replacement, faucet repair, and sump pump services. Services are priced transparently with upfront quotes provided before work begins.
2. Preventive Maintenance Contracts: Recurring maintenance services offered to prevent plumbing problems before they occur, extending the life of plumbing systems.
3. Financing Services Partnership: Referral partnership with a lending professional (Dollar Bank) offering financing options for customers, enabling larger plumbing projects and upgrades.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Holmes Plumbing & Drain is a plumbing service company delivering residential and commercial plumbing repair, replacement, and maintenance services across the Greater Cleveland, Ohio area. Core services include drain cleaning using Hydro-Jet high-pressure water technology, water line and gas line repair/replacement, sewer line services, sump pump installation, toilet and faucet services, septic system work, and water heater service. The company also offers preventive maintenance programs and partners with a lending institution to provide customer financing.

Product overview

Holmes Plumbing & Drain is a plumbing service company offering a unified suite of residential and commercial plumbing services across multiple Ohio locations. The core offerings include drain cleaning (featuring Hydro-Jet high-pressure water technology), faucet repair/replacement, water line services, gas line services, sewer line services, sump pump installation, toilet services, and septic system services. The company operates as a single-service business rather than a platform architecture—customers engage the company directly for individual plumbing services or can enroll in preventive maintenance programs for ongoing care. Services are delivered by certified, licensed, insured plumbers with over 25 years of experience.

Differentiator

Problem solved

Functional benefit

Products and services

• Drain Cleaning Services

Quantifiable outcome

• Saves customers time and money through early detection of issues such as roots growing into pipes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves4 records

Expansion highlights4 records

Emerging players

• Angi (formerly Angie's List / HomeAdvisor): Angi operates a marketplace that matches homeowners with local plumbing and home-service professionals. It is an emerging-player peer because it does not perform plumbing itself but materially shapes how homeowners find, evaluate, and price local plumbers, directly affecting Holmes's customer-acquisition channel.

Broad incumbents

• HomeServe: HomeServe operates a home-services network connecting homeowners with vetted local contractors for plumbing, sewer, and water-line repairs, often via utility-billed warranty programs. It is a broad incumbent peer because it competes for the same homeowner plumbing demand via a national contractor network rather than as a single operating plumbing company.
• ARS / Rescue Rooter: ARS / Rescue Rooter (part of American Residential Services) is a large multi-trade home services platform offering plumbing, HVAC, and drain cleaning across many U.S. metros. It is a broad incumbent peer because it provides overlapping plumbing and drain services as part of a much larger HVAC-and-plumbing portfolio rather than as a plumbing specialist.

Direct peers

• Rooter-Man: Rooter-Man is a national plumbing and drain-cleaning franchise focused on residential service. It is a direct peer because its core offering (drain cleaning, plumbing repair, sewer service to homeowners) closely mirrors Holmes's service mix and it operates via local franchisees in markets including Ohio.
• Roto-Rooter: Roto-Rooter is the largest U.S. plumbing and drain cleaning franchise, offering residential and commercial plumbing, sewer, and drain services nationwide. It is a direct peer because Holmes offers the same core drain-cleaning and plumbing-repair services to homeowners in a defined metro, with Roto-Rooter as the dominant competing brand in that same category.
• Benjamin Franklin Plumbing: Benjamin Franklin Plumbing is a national plumbing franchise known for on-time guarantees and punctuality-based positioning. It is a direct peer because it competes with Holmes on residential plumbing service quality, guarantees, and pricing in the same metro markets with a nearly identical service offering.
• Mr. Rooter Plumbing: Mr. Rooter is a national plumbing franchise owned by Neighborly, providing residential and commercial plumbing, drain cleaning, and sewer services. It is a direct peer because it competes head-to-head with Holmes in the same homeowner-facing plumbing service category, with similar service mix (drain, water line, sewer, fixture) and franchise-driven local presence.

Others

• ServiceMaster Restore: ServiceMaster Restore is a national restoration and cleanup services franchise (water-damage mitigation, mold, fire) that frequently cross-references plumbing partners. It is an OTHERS peer because it does not directly perform plumbing repairs but is an adjacent ecosystem participant that homeowners encounter during plumbing emergencies, making it both a potential partner and indirect competitor for emergency-service revenue.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Holmes-Plumbing-Drain-100063463422944
• Instagraminstagram.com/holmesplumbinganddrain_
• LinkedInlinkedin.com/company/holmes-plumbing

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Holmes Plumbing