Horizon Police Dept

What Horizon Police Dept does

The Horizon City Police Department (HCPD) is a municipal law enforcement agency serving the Town of Horizon City in El Paso County, Texas, founded in 1988. The department operates 24 hours per day, 365 days per year with a personnel complement of 30 sworn full-time officers, 21 licensed telecommunicators, and 2 administrative assistants — approximately 53 personnel in total. It serves a population that has grown from 5,000 residents in 2000 to approximately 24,000 in 2022, making it a scale-constrained agency covering one of the fastest-growing communities in El Paso County.

HCPD's core operational services are organized into six divisions: Patrol (24/7 dispatched response with equipped patrol vehicles), Criminal Investigations & CSI (four full-time detectives handling felony and misdemeanor follow-ups), Communications/Dispatch (24/7 CAD-system-mediated dispatch covering both police and all El Paso County fire departments outside the City of El Paso), Crime Prevention (community outreach established 2011), Warrants, and the Crisis Intervention Team (CIT) for mental health crises. The Communications section has been operational for approximately four years. Underlying technology is operational rather than advanced: Computer Aided Dispatch, in-car video, electronic ticket writers, unit radars, and patrol vehicle computers — no AI/ML, proprietary platform, or third-party SaaS stack is identified.

HCPD operates as a government entity under the Town of Horizon City, funded primarily through the municipal general fund. Direct revenue capture is immaterial — most services are free (Vacation Watch, Child Safety Seat inspection, Coffee With A Cop, Citizen Police Academy, DEA Take-Back events), with only nominal fees for fingerprints ($6 on FD-258 cards, cash only), agency background checks (under $10), alarm permits, block party permits, and traffic ticket payments processed via a third-party portal. The department has no commercial customers, no investor base, and no M&A activity; its strategic posture is defined by community engagement programs (Citizen Police Academy, Coffee With A Cop, Neighborhood Watch, Police Explorers), the CIT program, and externally validated compliance (Texas Law Enforcement Best Practices Recognition, June 2018).

Name

Horizon Police Dept

Legal name

Horizon City Police Department

Website

https://horizoncitypd.com

Company type

Public

Founded year

1988

Operating status

Operating

Headcount range

1–10 employees

Short description

The Horizon City Police Department is a municipal law enforcement agency founded in 1988, serving approximately 24,000 residents of Horizon City, Texas with 30 sworn officers, 21 telecommunicators, and 2 administrative staff via 24/7 patrol, criminal investigations, dispatch, and crisis intervention services.

Ownership category

akta.pro rank

Product category

Municipal Law Enforcement

NAICS

Police Protection (92212), Police Protection (922120), Justice, Public Order, and Safety Activities (922)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Public Safety Operations & Command (Incident Command, Special Events) (BPAIAGAG), Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ)

Keywords

• Law enforcement services
• Municipal police
• Public safety
• Emergency communications
• Crime prevention

Headquarters

HQ city

Horizon City

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Municipal Government Funding: Funded through municipal tax revenue and town budget. Services are provided as a public safety function of the Town of Horizon City government.
2. Service Fees: Various small fees for specific services: Fingerprints ($6), background checks (under $10), alarm permits, ticket payments processed through municipal court.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

The Horizon City Police Department (HCPD) is a municipal law enforcement agency providing 24/7 patrol coverage, criminal investigations and CSI, emergency 911 and non-emergency communications/dispatch, crime prevention, warrant services, and a specialized Crisis Intervention Team (CIT) for mental health response. The department also delivers community engagement programs such as Citizen Police Academy, Coffee With A Cop, Police Explorers, Neighborhood Watch, and Vacation Watch, alongside fee-based services like fingerprinting, alarm permits, and home security assessments.

Product overview

The Horizon City Police Department operates as a municipal law enforcement agency providing a comprehensive suite of public safety services to a community of over 24,000 residents. The department's core operational services include 24/7 Patrol Services with equipped patrol units, Criminal Investigations & CSI division with four detectives, Communications/Dispatch services covering both police and county fire departments, Crime Prevention programming, Warrants Division, and a Crisis Intervention Team (CIT) for mental health crises. The department supplements its core law enforcement functions with community engagement programs including the free eight-week Citizen Police Academy, Coffee With A Cop events, Neighborhood Watch coordination, Police Explorers youth program, Vacation Watch service, and community events such as Movies in the Park, National Night Out Festival, and Halloween Safety Events. Additional services include fingerprinting, child passenger safety seat inspections, alarm and block party permits, domestic violence victim assistance, home security assessments, and DEA medication take-back events. The department also provides online ticket payment, evidence and property management, and maintains transparency through published statistical reports dating back to 2008. The department employs approximately 30 sworn officers, 2 administrative assistants, and 21 telecommunicators across its various divisions.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• One of 146 Texas law enforcement agencies out of 2,400 recognized for best practices
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

14 partnerships are on record, tiered core and major.

• El Paso County Sheriff's OfficecoreStrategic or Co-development PartnerCollaborative law enforcement relationship. Chief Vargas began his career there and rose through ranks to Assistant Chief Deputy Sheriff. Warrant officers contact Sheriff's Department to arrange prisoner transport. Maintains ongoing operational coordination for prisoner handling and joint operations.
• El Paso County Fire DepartmentscoreStrategic or Co-development PartnerHCPD Communications provides dispatching services for all El Paso County fire departments outside the City of El Paso. Ensures all county fire/ambulance calls are appropriately routed and necessary units are placed en route.
• Emergency Services District #1majorStrategic or Co-development PartnerHCPD communications works closely with Emergency Services District #1 to ensure quickest possible emergency responses for fire and ambulance calls.
• Emergency Services District #2majorStrategic or Co-development PartnerHCPD communications works closely with Emergency Services District #2 to ensure quickest possible emergency responses for fire and ambulance calls.
• Local HospitalscoreStrategic or Co-development PartnerCIT program collaborates with local hospitals for behavioral health crises and mental health emergency response and referrals.
• Behavioral Health ProviderscoreStrategic or Co-development PartnerCIT program collaborates with behavioral health providers for crisis intervention, de-escalation, and connection to mental health resources.
• Texas Police Chiefs AssociationcoreStrategic or Co-development PartnerAchieved Texas Law Enforcement Best Practices Recognition through a nearly two-year comprehensive review of policies and procedures.
• Texas Commission on Law Enforcement (TCOLE)coreStrategic or Co-development PartnerChief Vargas holds Master Peace Officer and Instructor Proficiency certifications. Officers must be TCOLE certified. Communications specialists must become licensed with TCOLE within one year of hire.
• FBI National AcademymajorStrategic or Co-development PartnerChief Marco Vargas graduated from FBI National Academy #244, receiving advanced law enforcement leadership training.
• Bill Blackwood Law Enforcement Management Institute of TexasmajorStrategic or Co-development PartnerChief Marco Vargas graduated from Leadership Command College #74, completing advanced management training program.
• District Attorney's OfficecoreStrategic or Co-development PartnerDetectives present cases to the District Attorney's office for prosecution follow-up. Citizens can request prosecution through DA's office.
• Area School DistrictscoreStrategic or Co-development PartnerCrime Prevention partnerships with area school districts. Community Resource Officers make regular appearances at schools for safety education and bully prevention.
• DEAmajorStrategic or Co-development PartnerParticipates in National Prescription Drug Take Back Day events typically scheduled quarterly. Police station serves as collection point for Deterra drug disposal pouches.
• El Paso Community College Law Enforcement Training Academy (EPCC LETA)coreStrategic or Co-development PartnerNon-certified applicants can enroll in EPCC LETA for basic peace officer training. Department supports and refers applicants to this academy.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Socorro Police Department: Neighboring El Paso County municipal police department. Comparable as a nearby Texas municipal police agency operating in the same regional labor market and facing similar cross-jurisdictional coordination dynamics.
• El Paso Police Department: The much larger municipal police agency serving the City of El Paso, adjacent to HCPD's jurisdiction. Comparable as a regional Texas municipal police provider with overlapping dispatch coordination and shared partnerships (sheriff's office, DA's office), but operates at materially greater scale and serves a different geography.
• El Paso County Sheriff's Office: County-level law enforcement agency with which HCPD maintains direct operational coordination on warrants, prisoner transport, and joint operations. Comparable as a Texas public-sector law enforcement body, but covers unincorporated areas and detention rather than municipal patrol.

Others

• Horizon City Fire / El Paso County Fire & EMS: The fire/EMS providers that HCPD Communications dispatches across El Paso County. Highly relevant as an inter-governmental counterpart and counterparty in the regional dispatch service HCPD provides; not a direct competitor but a key operational partner.

Direct peers

• Town of Addison Police Department (Texas): Small Texas municipal police department that has also achieved Texas Law Enforcement Best Practices Recognition through the Texas Police Chiefs Association. Highly comparable in profile: Best-Practices-credentialed, similar-sized Texas city department focused on patrol, community programs, and dispatch.
• Cedar Hill Police Department: Another Texas Police Chiefs Association Best Practices-recognized municipal PD. Comparable as a Texas municipal police agency with a similar community-oriented policing, dispatch, and investigations portfolio.
• Keller Police Department: Texas Best Practices-recognized municipal PD serving a fast-growing suburban community. Directly comparable in operating model, community-policing program emphasis, and Texas state-credentialed best-practice positioning.
• Coppell Police Department: Texas Best Practices-recognized municipal police department serving a similar-sized, fast-growing Dallas-Fort Worth suburb. Comparable in mission (24/7 patrol, community policing, detective work, dispatch) and in pursuing state-level credentials that differentiate it from peer agencies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/horizoncitypd
• Facebookfacebook.com/horizoncitypd
• Instagraminstagram.com/horizoncitypd
• LinkedInlinkedin.com/company/horizon-police-dept

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Horizon Police Dept