Horizon Hvac
Horizon Services, LLC, founded 1986, delivers residential HVAC, plumbing, electrical, indoor air quality, and 24/7 emergency services directly to homeowners across Delaware, Pennsylvania, Maryland, New Jersey, and North Carolina, supported by the Comfort360 membership and GreenSky consumer financing.
- Company typePrivate
- Founded1986
- HeadquartersMaryland, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Horizon Hvac does
Horizon Services, LLC, operating under the Horizon brand, is a privately held residential home services company founded in 1986 and headquartered in Gardena, California, with primary operational roots in the Mid-Atlantic and Southeast United States. The company delivers HVAC, plumbing, electrical, indoor air quality, and 24/7 emergency services directly to homeowners across Delaware, Pennsylvania, Maryland, New Jersey, and North Carolina. Field technicians are dispatched to customer homes under a same-day service and next-day installation model with guaranteed on-time arrival and no after-hours emergency fees.
The business operates across four revenue streams: transactional service and repair work, installation and replacement of equipment (HVAC systems, water heaters, fixtures, panels, EV chargers), the Comfort360 recurring membership for preventive maintenance, and facilitation of consumer financing through a partnership with GreenSky, LLC, at 9.99% fixed APR over 15-year terms. The company holds full trade licenses (HVAC, plumbing, and electrical) in each of its five operating states and supports offerings through 24/7 phone intake, online scheduling, an educational content hub, and an active review and social presence anchored by an A+ Better Business Bureau rating and 6 Angi Super Service Awards for HVAC.
Horizon's commercial identity is built on a 40-year operating history, 644,341+ annual residential customers, and a horizontal segmentation strategy that bundles multiple trades under one brand to maximize cross-sell and customer lifetime value. There is no evidence of proprietary technology, software products, or AI-driven capabilities; the offering is fundamentally a labor- and license-intensive service business differentiated by brand trust, response speed, and integrated trade coverage rather than technology depth.
Horizon Hvac firmographics
Firmographics- Name
- Horizon Hvac
- Legal name
- Horizon Services, LLC
- Website
- https://horizonservicesinc.com
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Horizon Services, LLC, founded 1986, delivers residential HVAC, plumbing, electrical, indoor air quality, and 24/7 emergency services directly to homeowners across Delaware, Pennsylvania, Maryland, New Jersey, and North Carolina, supported by the Comfort360 membership and GreenSky consumer financing.
- Ownership category
- akta.pro rank
Horizon Hvac industry classification
Industry- Product category
- Residential Home Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (238220)
- SIC
- Services-To Dwellings & Other Buildings (7340)
- akta.pro primary industry
- Preventive HVAC Maintenance & Seasonal Tune-Ups (HSAOAHAA)
Keywords
Where Horizon Hvac is headquartered
LocationHeadquarters
- HQ city
- Maryland
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Horizon Hvac business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D
Revenue model
- Service and Repair Revenue: Revenue generated from residential service calls including AC repair, heating repair, plumbing repair, electrical repair, and emergency services. Services are billed per job with upfront pricing based on the task, not time taken.
- Installation and Replacement Revenue: Revenue from new system installations and full replacements including HVAC systems, water heaters, plumbing fixtures, electrical panels, and EV chargers. Equipment sales integrated with installation services.
- Comfort360 Membership Program: Recurring membership program offering preventive maintenance services for HVAC, plumbing, and electrical systems. Provides ongoing revenue through annual or monthly subscription.
- Financing Services Revenue: Through GreenSky consumer loan program, the company facilitates financing for qualifying purchases, enabling customers to afford larger system replacements and installations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | HVAC financing as low as $106/month |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels7 records
Horizon Hvac product offering
Product offeringCore offering
Horizon Services provides residential HVAC, plumbing, and electrical repair, maintenance, and installation services directly to homeowners. The company dispatches licensed technicians to customer homes for same-day service, next-day installations, and 24/7 emergency response, with offerings including AC and heating systems, plumbing fixtures, electrical panels, EV chargers, generators, and indoor air quality solutions.
Product overview
Horizon Services is a home services company offering integrated HVAC, plumbing, and electrical services through a unified service delivery model. The core offerings include Air Conditioning Services and Heating Services (collectively HVAC), Plumbing Services, and Electrical Services, with add-on services for Indoor Air Quality and 24/7 Emergency Services. The company operates as a full-service residential home services provider with same-day service and next-day installation capabilities across Delaware, Pennsylvania, Maryland, and New Jersey.
Differentiator
Problem solved
Functional benefit
Products and services
- Air Conditioning Services
- Heating Services
- Plumbing Services
- Electrical Services
- Indoor Air Quality Services
- Comfort360 Membership Program
Quantifiable outcome
- 644,341+ customers served annually
Companies that use Horizon Hvac
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles1 record
Horizon Hvac technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Horizon Hvac partnerships and signals
Strategic signalScale indicators5 records
Recent moves5 records
Expansion highlights5 records
Horizon Hvac competitors and assessment
Company assessmentDirect peers
- Benjamin Franklin Plumbing: Residential plumbing services franchise known for on-time guarantees and punctuality positioning. Comparable to Horizon on residential service, on-time guarantees, and field-service delivery model.
- Service Experts: Large residential HVAC, plumbing, and electrical services provider operating across multiple U.S. states. Directly comparable to Horizon Services in the multi-trade residential home services model, technician-driven field service delivery, and Comfort360-style membership offerings.
- One Hour Heating & Air Conditioning: Residential HVAC services franchise network with same-day service guarantees and on-time arrival pledges. Comparable to Horizon on residential HVAC focus, service guarantee positioning, and multi-state field-service delivery.
- ARS / Rescue Rooter: National residential HVAC, plumbing, and drain services company with multi-state field-service operations. Closely comparable to Horizon in core service lines, technician-based delivery, and recurring membership/maintenance offerings.
- Cool Today: Residential Heating, Cooling, Plumbing, and Electrical services company serving the Southeast U.S. Most directly comparable peer given the HVAC + plumbing + electrical bundled service mix and similar field-service operating model.
- Mike Diamond Services: Multi-trade residential home services provider (plumbing, HVAC, drain, electrical) operating in select U.S. markets. Comparable to Horizon on the multi-trade, emergency-driven residential service model and 24/7 availability positioning.
Broad incumbents
- HomeServe: Home services and home warranty provider with a network of contractors serving HVAC, plumbing, and electrical needs. Comparable to Horizon as a residential homeowner-facing home services platform, but operates a different membership/warranty-driven business model.
- Roto-Rooter: National plumbing and drain services company offering residential and commercial emergency services. Comparable to Horizon's plumbing and emergency services line, though with a narrower trade focus than Horizon's multi-trade offering.
- Mr. Rooter Plumbing: National plumbing services franchise network owned by Neighborly. Overlaps with Horizon's plumbing service line as part of a broader home services portfolio, though not specialized in HVAC.
Others
- Ferguson: Largest U.S. distributor of HVAC, plumbing, and electrical products. Thematically adjacent to Horizon as a critical supply-chain participant in the same residential trades, though not a direct services competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Horizon Hvac social profiles
Digital presenceHorizon Hvac financial estimates
Financial estimateRevenue estimate
Valuation estimate
Horizon Hvac leadership team
Management profileNumber of profiles
Horizon Hvac funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Horizon Hvac M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Horizon Hvac
What does Horizon Hvac do?
Horizon Services provides residential HVAC, plumbing, and electrical repair, maintenance, and installation services directly to homeowners. The company dispatches licensed technicians to customer homes for same-day service, next-day installations, and 24/7 emergency response, with offerings including AC and heating systems, plumbing fixtures, electrical panels, EV chargers, generators, and indoor air quality solutions.
Is Horizon Hvac a public or private company?
Horizon Hvac is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Horizon Hvac founded?
Horizon Hvac was founded in 1986. It employs 1 to 10 people.
Where is Horizon Hvac based?
Horizon Hvac is headquartered in Maryland, United States, in the North America region.
How does Horizon Hvac make money?
Four revenue lines are on record. Service and Repair Revenue is the primary driver. The others are installation and Replacement Revenue, comfort360 Membership Program and financing Services Revenue.
Who are Horizon Hvac's main competitors?
Direct peers on record are Benjamin Franklin Plumbing, Service Experts, One Hour Heating & Air Conditioning, ARS / Rescue Rooter, Cool Today and Mike Diamond Services. Broad incumbents are HomeServe, Roto-Rooter and Mr. Rooter Plumbing. Ferguson is listed as an others.
Does Horizon Hvac have an API?
No public API is recorded for Horizon Hvac.
What industry is Horizon Hvac in?
Horizon Hvac's product category is Residential Home Services. Its primary akta.pro industry code is HSAOAHAA, Preventive HVAC Maintenance & Seasonal Tune-Ups. Its NAICS code is 238220 and its SIC code is 7340.