Hotel City Zürich

What Hotel City Zürich does

Hotel City Zürich is a privately-held 3-Star Superior boutique hotel operating from a single property at Löwenstrasse 34 in central Zurich, Switzerland. Founded in 1947 and operated under Hotel City Löwen AG (CHE-101.301.404) with Stephan Knubel as responsible person, the property offers 60 individually designed rooms across seven categories (Economy, Business, and Superior Single/Double plus a 37 sqm Junior Suite), targeting business travelers and leisure tourists who value central location — two minutes' walk from Bahnhofstrasse and five minutes from the Hauptbahnhof. The hotel runs an in-house Restaurant & Bar Löweneck holding 13 Gault Millau points, a conference and seminar room for up to 20 persons, and gift vouchers distributed via e-guma.

The business operates a hybrid direct-and-OTA distribution model: a 5% direct-booking discount and best-price guarantee incentivize reservations through hotelcity.ch, phone, and email, while 14+ OTAs (Booking.com, Expedia, HRS, Tripadvisor, Mr & Mrs Smith, Tablet Hotels, etc.) extend global reach. Restaurant reservations use Foratable and Lunchgate. Pricing is quote-based across room categories, with a published CHF 240 (0.5-5 hour) and CHF 460 (5-10 hour) conference room rate plus pay-as-you-go catering (coffee breaks at CHF 17.50/person, minibrötli at CHF 7.50/person).

Technology stack combines standard hospitality tooling (Google Analytics, Google Ads, payment processors) with selected innovations: myconcierge guest app with digital room key functionality, smart heating controllers that auto-adjust at check-in/out (recognized with HotelTechAward 2023 "Best Energy Management Solution"), and an Alveni AG AI phone assistant. Sustainability is structurally embedded: Green Globe, Swisstainable, myclimate, and Responsible Hotels of Switzerland certifications, a 2013 heat pump installation cutting 65 tonnes of CO2/year, the Cause We Care guest-funded climate initiative, and a regional supplier ecosystem (Wabe3, Bertschi Bäckerei, menzihuus, Räber, Masaba, Steinfels). Compliance covers EU GDPR, Swiss DSG, and BUPF for WiFi data retention.

Name

Hotel City Zürich

Legal name

Hotel City Löwen AG

Website

https://hotelcity.ch

Company type

Private

Founded year

1947

Operating status

Operating

Headcount range

11–50 employees

Short description

Hotel City Zürich is a family-owned, 3-Star Superior boutique hotel with 60 individually designed rooms, a 13-Gault-Millau-point restaurant, and a seminar room in central Zurich, serving business and leisure travelers since 1947.

Ownership category

akta.pro rank

Product category

Boutique Hotel Hospitality

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Design-Led Boutique Hotels (THAGADAA)

akta.pro secondary industries

Urban & Downtown Full-Service Hotels (THAGAAAA), Hotel & Resort Convention Venues (Convention Hotels) (THAHAAAC)

Keywords

• Boutique hotel accommodation
• Hotel room rentals
• Conference seminar facilities
• Restaurant fine dining
• Sustainable hospitality services

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Hotel Room Bookings: Core revenue from renting 60 individually designed rooms across 7 categories (Economy Single/Double, Business Single/Double, Superior Single/Double, Junior Suite). Revenue is generated through nightly stays with pricing varying by room category, season, and booking channel.
2. Restaurant & Bar Löweneck: In-house restaurant offering Casual Fine Dining with 13 Gault Millau points. Revenue from breakfast service (regional products), lunch, dinner, and bar services. Includes carefully selected wines and rare wines from the in-house cellar.
3. Seminar/Conference Room Rental: Conference and seminar room rental with capacity for up to 20 persons. Revenue from hourly/daily room rental (CHF 240-460) plus catering services (coffee breaks, beverages, minibrötli).
4. Gift Vouchers (Gutscheine): Gift vouchers sold through partner platform e-guma for all room categories and occasions.
5. Sustainability Contributions (Cause We Care): Voluntary guest contributions for climate protection, which the hotel matches. Part funds local climate measures and international myclimate projects.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels6 records

Core offering

Hotel City Zürich is a 3-star Superior boutique hotel in central Zurich providing 60 individually designed guest rooms across seven categories (Economy, Business, Superior, and Junior Suite). The hotel also operates the in-house Restaurant & Bar Löweneck, a conference/seminar room for up to 20 persons, and a sustainability program including the 'Cause We Care' climate initiative in partnership with myclimate. Revenue is generated from nightly room stays, food and beverage service, conference hire, gift vouchers, and voluntary guest contributions.

Product overview

Hotel City Zürich operates as a 3-star Superior boutique hotel with 60 individually designed rooms across seven room categories, in-house Restaurant & Bar Löweneck (13 Gault Millau points), a conference/seminar facility for up to 20 guests, and various sustainability programs including the myclimate 'Cause We Care' initiative. The hotel offers room-only accommodation plus meeting/event services, with digital touchpoints including the myconcierge guest app with digital room key functionality and Foratable-based restaurant reservations.

Differentiator

Problem solved

Functional benefit

Products and services

• Economy Single Room Budget-friendly single room with stylish, functional design ideal for weekend city breaks or short stays in central Zurich, one of the hotel's seven room categories.
• Economy Double Room Economy category double room offering functional accommodation for budget-conscious travelers in the heart of Zurich.
• Business Single Room Business-focused single room combining home office amenities with hotel comfort, featuring spacious work surfaces, free WiFi, espresso machine, and optional printer access.
• Business Double Room Double room designed for business travelers with practical work amenities and relaxation features.
• Superior Single Room Elegant single room offering premium comfort with luxurious showers, generous storage, bathrobe, slippers, adjustable lighting, and personal espresso machine.
• Superior Double Room Spacious double room with superior amenities and elegant design in the heart of Zurich.
• Junior Suite 37 square meter premium suite featuring separate bedroom and living/entertainment room, minibar with Zurich products, option for second bathroom, and sustainability amenities such as ecologically certified toiletries and wood-based room cards.
• Restaurant & Bar Löweneck Casual Fine Dining restaurant awarded 13 Gault Millau points, offering creative modern cuisine rooted in French culinary tradition with seasonal produce, in-house and rare wines, and a sustainable regional breakfast service.
• Conference & Seminar Room Conference room accommodating up to 20 persons with full AV infrastructure (WiFi, telephone, Panaboard, flipchart, moderation kit) and catering options (coffee breaks, beverages, mini sandwiches), priced at CHF 240 for 0.5-5 hours or CHF 460 for 5-10 hours.
• Hotel Gift Vouchers (Gutscheine) Gift vouchers available for all room categories and occasions, sold through the partner e-guma platform, customizable on request.
• Cause We Care Climate Initiative Voluntary guest contribution program in partnership with myclimate; guests pay a small fee per night for carbon offset and the hotel matches contributions, funding local climate protection measures and international myclimate projects.

Quantifiable outcome

• Heat pump installation in 2013 reduced CO2 emissions by 65 tonnes per year
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature3 records

Partnerships

18 partnerships are on record, tiered core and minor.

• Wabe3coreStrategic or Co-development PartnerPartnership for bee honey supply and urban beekeeping initiative. Supports the hotel's sustainability vision with local, ethically-produced honey products used in breakfast service.
• Stiftung myclimatecoreStrategic or Co-development PartnerPartnership through 'Cause We Care' initiative for climate protection. Hotel and guests contribute to sustainability fund supporting international climate projects and local environmental measures. myclimate Foundation operates high-quality international climate protection projects.
• WfW Wasser für WassercoreStrategic or Co-development PartnerWater for Water initiative partner. Foundation working on water sustainability projects. Hotel supports their mission and participates in green hotel program.
• Fondation SapoCycleminorStrategic or Co-development PartnerPartnership for soap recycling. Used soaps from hotel rooms are donated to SapoCycle which recycles them into new soap products for charitable distribution.
• menzihuuscoreStrategic or Co-development PartnerRegional supplier of eggs from their 'Arbeiten & Wohnen' concept. Supports the hotel's commitment to regional, sustainable products for breakfast.
• Bertschi Bäckerei ZürichcoreStrategic or Co-development PartnerRegional bakery partner supplying fresh bread and rolls for breakfast service. Supports hotel's sustainability through local sourcing.
• RäberminorStrategic or Co-development PartnerRegional jam producer from the Zurich region. Supplies preserves for breakfast service.
• Simon & JosefminorStrategic or Co-development PartnerRegional partner supplying products for the hotel's sustainability initiatives.
• Captain KörkminorStrategic or Co-development PartnerRegional partner contributing to hotel's sustainability and guest experience offerings.
• Steinfels SwissminorStrategic or Co-development PartnerPartner supplying sustainable products for hotel operations.
• MyMüsliminorStrategic or Co-development PartnerMuesli supplier for breakfast, sourced from Swiss operations.
• MasabacoreStrategic or Co-development PartnerFair Trade certified coffee supplier. Their coffee is served throughout the hotel, supporting sustainable and ethical sourcing.
• Openfactory GmbHcoreTechnology or IntegrationProvides WiFi network infrastructure (operated by Openfactory) and email marketing software (Zimbra) for the hotel.
• Connectionpoint GmbHcoreTechnology or IntegrationWebsite hosting provider managing server infrastructure and logfile data storage.
• Booking Platforms (OTA Network)coreChannel Partner/ Reseller/ DistributorDistribution partners including booking.com, Expedia, HRS, Tripadvisor, and 10+ other OTA platforms for room distribution.
• e-gumaminorGTM or Marketing PartnerGift voucher platform partner for selling hotel gift vouchers online.
• Zurich MarathonminorGTM or Marketing PartnerLocal event partnership with Zurich Marathon race.
• Zurich City HotelsminorGTM or Marketing PartnerMarketing consortium of Zurich hotels for collective promotion.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Others

• Booking.com: Dominant OTA channel partner used by Hotel City Zürich for distribution. Not a competitor but a key intermediary whose commission economics and policies directly shape Hotel City Zürich's direct-vs-OTA revenue mix.

Regional players

• Hotel & Restaurant Baseltor Solothurn: Swiss boutique hotel with restaurant and seminar facilities in a smaller city. Comparable boutique-plus-F&B-plus-MICE model and family-operated character, even though located outside Zürich.

Direct peers

• Hotel St. Gotthard Zürich: Long-standing 4-star hotel on Bahnhofstrasse in central Zürich, serving similar business and leisure travelers with comparable location, size, and multi-channel distribution. Closest direct competitor in the central Zürich boutique/business segment.
• Boutique Hotel Wellenberg: Boutique hotel in Zürich's old town with on-site restaurant and conference facilities, targeting the same leisure and corporate traveler in central Zürich. Comparable mid-scale boutique product and service mix.
• Hotel Opera Zürich: Small boutique hotel near the opera house in central Zürich with individually designed rooms, comparable in size, concept, and customer segment to Hotel City Zürich.
• Hotel Glockenhof Zürich: 4-star superior boutique hotel near the Hauptbahnhof in central Zürich, offering comparable room mix, sustainability focus, and central-business-district positioning. Direct competitor for both business and leisure travelers.
• Hotel Adler Zürich: Historic 3-star hotel in the Niederdorf old-town district of Zürich with in-house restaurant and similar family-operated character. Directly comparable heritage positioning, room count, and Zürich city-center target market.
• Hotel Alexander Zürich: Small boutique hotel near the Hauptbahnhof in central Zürich with similar room count and business-traveller focus. Comparable mid-market boutique product and direct booking strategy.

Broad incumbents

• Hotel Schweizerhof Zürich: Long-established 4-star hotel adjacent to the Hauptbahnhof with broader meeting and banqueting capacity. Comparable heritage, location, and central-Zürich positioning, but a larger, higher-rated competitor.
• Storchen Zürich: Established 4-star hotel at Weinplatz in central Zürich with 66 rooms and in-house restaurant. Comparable in size and Zürich-city location, but positioned as a recognized upscale historic hotel rather than a 3-star boutique.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/hotelcityzuerich
• LinkedInlinkedin.com/company/hotel-city-z%C3%BCrich

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hotel City Zürich