İletişim Makinesi
İletişim Makinesi is a Turkish cloud communications platform offering integrated SMS, email, IVR, fax, CDP, and marketing automation services for SMEs and enterprises across e-commerce, healthcare, legal, and public sector verticals in Turkey.
- Company typePrivate
- Founded2003
- Headquartersİzmir, Türkiye
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What İletişim Makinesi does
İletişim Makinesi is the commercial brand of Hermes İnternet İletişim Yazılım San. Ve Tic. A.Ş., a privately held Turkish technology company founded in 2003 and headquartered in İzmir, with branch offices in Ankara and Istanbul. The company operates a cloud-based, multi-channel enterprise communication platform that unifies bulk SMS/MMS, bulk email, IVR (inbound and outbound), text-to-speech, voice messaging, internet fax, and a Customer Data Platform (CDP) behind a single web interface with comprehensive REST API access. Documented customer use cases span e-commerce (cart abandonment, Black Friday campaigns), healthcare (appointment reminders, emergency notifications via the Mavi Kod/Blue Code integration), legal (TCKN-based debt collection), public sector (high-volume fax), and call centers (automated triage).
The platform's defensibility rests on Turkish-specific capabilities that global CPaaS providers typically do not offer: TCKN SMS (sending to a recipient via their T.C. Identity Number), Vergi Numarasına SMS (by tax ID), Lokasyona SMS (geo-targeted), TCKN GSM Sorgulama (ID-to-phone lookup), and full integration with the official İYS (İleti Yönetim Sistemi) for KVKK and ETK compliance. The company holds CSA (Certified Senders Alliance) certification for email deliverability — a credential held by only two brands in Turkey — and routes SMS through partnerships with all three domestic mobile operators (Turkcell, Türk Telekom, Vodafone).
Revenue is generated through a mix of usage-based pricing for transactional messaging (SMS, MMS, voice, fax — with TCKN SMS charged only on successful delivery) and subscription pricing for platform modules (email, CDP, marketing automation, smart forms). Go-to-market combines a self-service web platform with a 1-month free trial, free API access, an İM Partner reseller program targeting digital agencies and freelancers, and direct enterprise sales. With 5 listed employees and no disclosed institutional funding, the company appears to operate as a capital-efficient, bootstrapped SME serving thousands of institutional customers across the Turkish market.
İletişim Makinesi firmographics
Firmographics- Name
- İletişim Makinesi
- Legal name
- Hermes İnternet İletişim Yazılım San. Ve Tic. A.Ş.
- Website
- https://iletisimmakinesi.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- İletişim Makinesi is a Turkish cloud communications platform offering integrated SMS, email, IVR, fax, CDP, and marketing automation services for SMEs and enterprises across e-commerce, healthcare, legal, and public sector verticals in Turkey.
- Ownership category
- akta.pro rank
İletişim Makinesi industry classification
Industry- Product category
- Enterprise Communication Platform
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Telephone Call Centers (56142)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Contact Center Speech AI (agent assist, IVR automation) (HDAAAFAL)
- akta.pro secondary industries
- Enterprise PaaS (App Runtime & Managed Application Platforms) (HDAEAKAB), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
Keywords
Where İletişim Makinesi is headquartered
LocationHeadquarters
- HQ city
- İzmir
- HQ country
- Türkiye
- HQ region
- Europe
Offices3 records
Markets served
İletişim Makinesi business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations
Revenue model
- Bulk SMS Services: Usage-based pricing for SMS messages sent. Services include standard bulk SMS, TCKN SMS, OTP SMS, location-based SMS, and instant reply SMS.
- Bulk Email Services: Subscription or usage-based model for bulk email campaigns with CSA certification for high deliverability rates.
- Voice Services (IVR, Fax, Voice Messages): Per-call or subscription pricing for interactive voice response, outbound/inbound IVR, text-to-speech, voice messages, and bulk fax services.
- Platform Subscription: Access to the integrated communication platform including CDP, marketing automation, and smart forms.
- API Access: Integration API for developers to embed SMS, email, fax, and IVR services into third-party applications.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Monthly | Free trial available for first-time users |
| Usage-based | Pay-as-you-go | Pay-per-use model for message-based services |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
İletişim Makinesi product offering
Product offeringCore offering
İletişim Makinesi operates a cloud-based, multi-channel enterprise communication platform that delivers bulk SMS, bulk MMS, bulk email, IVR (inbound/outbound), text-to-speech, voice messaging, internet fax, and TCKN-based messaging services to businesses in Turkey. The platform is accessible via a self-service web interface and REST API, and is augmented by add-on modules including a Customer Data Platform (CDP), marketing automation, smart forms, a KVKK/ETK-compliant permission-based database (İVT), and reporting and analytics.
Product overview
İletişim Makinesi is a unified enterprise communication platform offering an integrated suite of messaging, voice, and marketing automation services. The core product portfolio includes Toplu SMS/MMS for bulk text and multimedia messaging, TCKN-based services (SMS by Turkish ID, GSM lookup, OTP verification, tax number SMS, location-based SMS, instant reply SMS), voice services (IVR with inbound/outbound variants, Text-to-Speech, Voice Messages, Bulk Fax), and Toplu Mail for email marketing. These core communication services are supported by add-on modules including CDP (Customer Data Platform) for data consolidation and segmentation, Marketing Automation for behavior-triggered campaigns, Smart Forms for no-code application building, Permission-Based Database (İVT) for KVKK-compliant data management, and Reporting & Analytics for campaign performance monitoring. The platform operates as a single integrated interface, working with all three Turkish mobile operators (Turkcell, Türk Telekom, Vodafone), and provides API access for custom integrations.
Differentiator
Problem solved
Functional benefit
Products and services
- Toplu SMS (Bulk SMS) Bulk SMS service enabling simultaneous sending of text messages to multiple recipients for marketing, notification, and promotional purposes, delivered via all three Turkish mobile operators.
- Toplu MMS (Bulk MMS)
Quantifiable outcome
- 47% increase in sales when combining SMS and email marketing
- +7 more outcomes
Companies that use İletişim Makinesi
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles4 records
İletişim Makinesi technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature8 records
İletişim Makinesi partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- TurkcellcorePartnership with Turkcell as one of three mobile network operators enabling SMS and TCKN SMS services in Turkey. This partnership allows reaching Turkcell subscribers for bulk messaging campaigns.
- Türk TelekomcorePartnership with Türk Telekom as one of three mobile network operators enabling SMS and TCKN SMS services in Turkey. This partnership allows reaching Türk Telekom subscribers for bulk messaging campaigns.
- Vodafone TürkiyecorePartnership with Vodafone Türkiye as one of three mobile network operators enabling SMS and TCKN SMS services in Turkey. This partnership allows reaching Vodafone subscribers for bulk messaging campaigns.
- İYS (İleti Yönetim Sistemi)coreFull integration with İYS (Message Management System), the official Turkish electronic message consent management system required for legal SMS and email marketing.
- Digital Advertising and Performance AgenciesminorPartner program targeting digital advertising and performance agencies to resell and implement communication solutions for their clients.
- Software CompaniesminorPartner program targeting software companies to integrate and resell communication APIs in their products.
Scale indicators6 records
Recent moves7 records
Expansion highlights5 records
İletişim Makinesi competitors and assessment
Company assessmentRegional players
- Mesajkolik: Turkish-focused bulk SMS and messaging provider. Closest sub-scale Turkish direct competitor — useful as a comparison point on pricing, customer base and regulatory positioning within the domestic market.
Direct peers
- Infobip: Global CPaaS particularly strong in emerging markets and with telecom operator ties. Closest global comparable to İletişim Makinesi on operator-anchored distribution and emerging-market enterprise focus.
- Plivo: Cloud communications platform offering SMS, voice and APIs. Comparable as a developer-first, API-first CPaaS targeting SMB and enterprise customers with usage-based pricing.
- MessageBird (Bird): Omnichannel CPaaS combining SMS, email, voice, WhatsApp and marketing automation. Comparable on the integrated multi-channel + automation wedge and on the SME-to-enterprise customer profile.
- Twilio: Global CPaaS leader offering SMS, voice, email and APIs at scale. Directly comparable as a developer-first multi-channel communication platform, though Twilio lacks Turkey-specific TCKN/cross-operator routing.
- Vonage (Ericsson): Cloud communications platform providing SMS, voice, video and APIs, now part of Ericsson. Comparable as an enterprise-grade multi-channel communications platform with API-first developer integration.
- Sinch: Global CPaaS focused on messaging, voice and verification/OTP. Comparable on SMS, OTP and large-enterprise API integration; competes head-on in authentication and operator-anchored delivery.
- Verimor: Turkish cloud communications provider offering bulk SMS, voice, IVR and call-center solutions. The closest Turkish-headquartered direct competitor across SMS, IVR and voice services.
Emerging players
- 360dialog: WhatsApp Business API provider enabling SMBs and agencies to send conversational messaging at scale. Adjacent competitor representing the OTT channel shift that pressures legacy SMS volumes.
- Tanla Platforms (formerly Karix): India-headquartered CPaaS offering SMS, voice, email and WhatsApp Business APIs. Comparable on the multi-channel messaging platform model and emerging-market enterprise focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
İletişim Makinesi social profiles
Digital presenceİletişim Makinesi financial estimates
Financial estimateRevenue estimate
Valuation estimate
İletişim Makinesi leadership team
Management profileNumber of profiles
İletişim Makinesi funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
İletişim Makinesi M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about İletişim Makinesi
What does İletişim Makinesi do?
İletişim Makinesi operates a cloud-based, multi-channel enterprise communication platform that delivers bulk SMS, bulk MMS, bulk email, IVR (inbound/outbound), text-to-speech, voice messaging, internet fax, and TCKN-based messaging services to businesses in Turkey. The platform is accessible via a self-service web interface and REST API, and is augmented by add-on modules including a Customer Data Platform (CDP), marketing automation, smart forms, a KVKK/ETK-compliant permission-based database (İVT), and reporting and analytics.
Is İletişim Makinesi a public or private company?
İletişim Makinesi is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was İletişim Makinesi founded?
İletişim Makinesi was founded in 2003. It employs 1 to 10 people.
Where is İletişim Makinesi based?
İletişim Makinesi is headquartered in İzmir, Türkiye, in the Europe region.
How does İletişim Makinesi make money?
Five revenue lines are on record. Bulk SMS Services are the primary driver. The others are bulk Email Services, voice Services (IVR, Fax, Voice Messages), platform Subscription and API Access.
Who are İletişim Makinesi's main competitors?
Mesajkolik is listed as a regional player. Direct peers are Infobip, Plivo, MessageBird (Bird), Twilio, Vonage (Ericsson), Sinch and Verimor. Emerging players are 360dialog and Tanla Platforms (formerly Karix).
Does İletişim Makinesi have an API?
Yes. İletişim Makinesi provides API access for integrating their communication services into third-party software and applications. APIs are available for: Toplu SMS, Toplu MMS, Email, Internet Fax, Outbound IVR, Inbound IVR, TCKN SMS, TCKN GSM Sorgulama, OTP SMS, Sesli Mesaj (Voice Message), Interactive SMS, Lokasyona SMS, and Faks Numarasına SMS. The APIs are offered free of charge to customers. Developer documentation is at api.iletisimmakinesi.com.
What industry is İletişim Makinesi in?
İletişim Makinesi's product category is Enterprise Communication Platform. Its primary akta.pro industry code is HDAAAFAL, Contact Center Speech AI (agent assist, IVR automation), with a secondary code of HDAEAKAB, Enterprise PaaS (App Runtime & Managed Application Platforms). Its NAICS code is 5182 and its SIC code is 7372.