Index

What Index does

Index B.V. is a Dutch enterprise software firm founded in 2014 and headquartered in Harderwijk, Netherlands. The company builds mission-critical business applications using a hybrid AI-human engineering approach, combining AI agents with human architectural oversight to deliver secure, reliable, and scalable custom enterprise software. The core of its offering is the Index Core Platform, composed of five integrated modules — Core (back-office foundation), Interact (user portals), Integrate (middleware), Nexus (AI toolkit), and Native (mobile apps) — which serve as reusable building blocks for configurable enterprise solutions spanning CRM, ERP, CMS, PIM, EAM, LXP, LMS, WMS, IMS, and self-service portals.

The company generates revenue through two streams: bespoke custom software development (professional services) delivered via an agile Scrumban methodology, and recurring platform subscriptions tied to Index Core module deployment. Go-to-market is exclusively enterprise field sales via an RFI/RFP process, targeting C-level executives, CIOs, CTOs, and digital transformation leaders across government, manufacturing, recruitment, and education verticals in Europe. Named clients include Dutch National Police, BIJ12, Kawasaki Motors Europe, and Top of Minds; an actively cited outcome is a 15% increase in orders following back-office and client portal implementations.

Index holds ISO 27001 and ISO 9001 certifications covering development, delivery, and maintenance of software including hosting environment management. With only 10 employees and no disclosed external funding, Index operates as a lean, owner-operated specialist firm leveraging agentic engineering methodology, a decade of platform investment, and a proprietary governance framework to serve large European institutional clients.

Name

Index

Legal name

Index B.V.

Website

https://index.nl

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Index B.V. is a Dutch enterprise software firm that builds mission-critical business applications using a hybrid AI-human engineering approach on its proprietary Index Core Platform, serving enterprise clients in government, manufacturing, recruitment, and education across Europe.

Ownership category

akta.pro rank

Product category

Enterprise Software

NAICS

Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)

akta.pro secondary industry

Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH)

Keywords

• Enterprise software platform
• Custom software development
• Agentic engineering frameworks
• Mission-critical business software
• AI-augmented development

Headquarters

HQ city

Harderwijk

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Custom Software Development: Bespoke software development services using hybrid AI-human engineering approach. Engineers focus on architecture, reliability and long-term quality while AI handles heavy lifting within established rules and disciplines. Delivered through agile Scrumban methodology with iterative releases.
2. Index Core Platform: Configuration and deployment of Index Core platform modules (Core, Interact, Integrate, Nexus, Native) as foundation for enterprise solutions such as CRM, ERP, CMS, PIM, LMS, EAM, WMS, IMS and Self-service Portals.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Index builds custom, mission-critical enterprise software on a proprietary modular platform called the Index Core Platform, leveraging a hybrid AI-human engineering approach (agentic engineering). The platform consists of five modules — Core (back-office configuration), Interact (user portals), Integrate (middleware), Nexus (AI toolkit), and Native (mobile) — that serve as the foundation for configurable enterprise solutions such as CRM, ERP, CMS, PIM, EAM, LXP, LMS, WMS, IMS, and Self-service Portals sold to governments, manufacturers, recruiters, and educators.

Product overview

Index offers a modular platform architecture called the Index Core Platform, which consists of five core modules (Core, Interact, Integrate, Nexus, and Native) that form the foundation for building and scaling enterprise software. The Core module provides the foundational back-office configuration, Interact enables user portal setup, Integrate handles middleware for API and cloud integrations, Nexus delivers AI capabilities including agents and predictive analytics, and Native supports mobile app development. Built on this core, Index offers configurable solution modules including CRM, ERP, CMS, PIM, EAM, LXP, LMS, Self-service Portal, WMS, and IMS. The company employs a hybrid agentic engineering approach combining human oversight with AI agents to accelerate software development while maintaining reliability.

Differentiator

Problem solved

Functional benefit

Brands

• Index Core: The foundational platform for custom enterprise software, enabling rapid configuration of tailored back-office solutions around unique business processes.
• Interact
• Integrate
• Nexus
• Native

Products and services

• Index Core Platform Foundational modular platform providing secure, reliable, and scalable software building blocks for mission-critical enterprise applications across government, manufacturing, HR, mobility, and e-commerce. Combines five modules (Core, Interact, Integrate, Nexus, Native) with an agentic engineering delivery model.
• Core Foundation module for custom enterprise software, enabling rapid configuration of a tailored back-office around unique business processes.
• Interact Enables rapid setup of user portals with reusable interface components and self-service features for customers, citizens, and employees.
• Integrate Middleware for smart integrations and data flows, connecting systems, APIs, and cloud services into one cohesive software landscape.
• Nexus AI toolkit bringing targeted, transparent, and secure AI into existing applications, enabling AI agents, text suggestions, and predictive analytics directly on customer data.
• Native Foundation for building iOS and Android apps, fully integrated with the Index Core ecosystem, designed for reliable daily use in the field.
• CRM Solution Configurable customer relationship management solution built on the Index Core Platform that manages the full customer lifecycle in one unified environment, from lead to loyalty, configured around each customer's business processes.
• ERP Solution Configurable enterprise resource planning solution built on the Index Core Platform that connects finance, operations, and logistics in one integrated backbone, designed to adapt to complex business rules while remaining maintainable.
• CMS Solution Configurable content management system built on the Index Core Platform that manages and distributes content across multiple channels from a structured, scalable foundation, with built-in media management.
• PIM Solution Configurable product information management solution built on the Index Core Platform that centralizes and enriches product information across all channels, ensuring consistency, accuracy, and speed in managing complex product data.
• EAM Solution Configurable enterprise asset management solution built on the Index Core Platform that provides full visibility and control over assets throughout their lifecycle, enabling planning, maintenance, and optimization of mission-critical infrastructure.
• LXP Solution Configurable learning experience platform built on the Index Core Platform that enables personalized, continuous learning journeys, combining formal training, curated content, and intelligent recommendations in one flexible learning ecosystem.
• LMS Solution Configurable learning management system built on the Index Core Platform that delivers structured learning experiences at scale, managing courses, certifications, and assessments in an environment aligned with organizational processes.
• Self-service Portal Solution Configurable self-service portal built on the Index Core Platform that empowers customers, partners, or employees with direct access to relevant data and processes, reducing manual workload while increasing transparency and control.
• WMS Solution Configurable warehouse management system built on the Index Core Platform for inventory, logistics, and fulfillment operations.
• IMS Solution Configurable incident management system built on the Index Core Platform that manages incidents, workflows, and escalations in a controlled and auditable way, built for organizations where reliability, traceability, and response time are critical.
• Custom Software Development Services Bespoke software development services using Index's hybrid AI-human engineering approach, with engineers focusing on architecture, reliability, and long-term quality while AI accelerates production within established rules and disciplines. Delivered via agile Scrumban methodology with iterative releases.

Quantifiable outcome

• Orders increased by 15% for back-office and client portal implementations

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature5 records

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Trifork: Northern European custom enterprise software firm delivering digital solutions across public and private sectors. Comparable in custom software focus, regional European footprint, and verticals like government and industry.
• Conclusion Xforce: Dutch consultancy specializing in custom enterprise software, integrations, and digital transformation. Comparable in Netherlands focus, custom enterprise software delivery, and integration middleware expertise (similar to Index's Integrate module).
• Equal Experts: UK-headquartered custom enterprise software consultancy with strong public-sector references. Comparable in mission-critical bespoke software delivery model, focus on quality, and lean team-based delivery approach.
• Info Support: Dutch-based custom enterprise software firm serving government, healthcare, and financial services with bespoke solutions. Directly comparable in size, geographic focus, and custom enterprise software delivery model.
• Luminis: Netherlands-based software consultancy building custom enterprise and cloud-native applications. Comparable in mission-critical software focus, mid-market size, and use of AI to accelerate software delivery.

Broad incumbents

• ThoughtWorks: Global custom enterprise software consultancy with strong public-sector and mission-critical heritage. Comparable in custom software focus and method-driven delivery, but much larger and broader in geographic and vertical reach.
• Sopra Steria: Major European IT services and enterprise software firm with deep public-sector footprint. Comparable in government and regulated industry clients, but at a vastly larger scale — a useful incumbent benchmark.
• Cegeka: Benelux-headquartered IT services and enterprise software firm. Comparable in regional focus and custom enterprise software delivery, but substantially larger and broader in capabilities.
• Capgemini Engineering: Global IT services and digital engineering arm of Capgemini. Comparable in custom enterprise software, AI integration, and public-sector work, but at a scale several orders of magnitude larger than Index.
• AFAS Software: Dutch enterprise software (ERP/HR/payroll) publisher. Comparable in Dutch heritage and enterprise software focus, but operates as a product company rather than custom integrator — a useful contrast on Index's hybrid model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/indexsoftwarebv

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Index