What Inolabs does

Inolabs (legal entity CV. Inolabs Indonesia) is a privately held Indonesian software house headquartered in Bantul, Yogyakarta, founded on September 20, 2011 by four IT university students. The company develops and sells web-based, cloud-hosted business management software, with its core franchise concentrated in the Indonesian healthcare vertical: Inofarma (pharmacy management), Inoklinik (clinic management), and InoHospital (hospital management information system with JCI accreditation support). Adjacent products include Anni (financial/operational management), Waajo (WhatsApp business messaging), and Inventory management, plus services such as custom application development, company profile websites, e-commerce platforms, wedding invitations, and SMS Gateway.

All products are delivered as browser-accessible cloud applications, supporting cross-OS use without local installation. The technology stack emphasizes Indonesian regulatory compatibility—BPJS bridging for healthcare, DJBC-certified bonded-zone inventory for manufacturing, and JCI accreditation support for hospitals. The business model mixes subscription licensing (Inoklinik at Rp.1.35M–Rp.4.5M per term, Inofarma at Rp.2M/license) with perpetual per-license hospital deployments starting at Rp.80M, plus project-based custom development and maintenance subscriptions at Rp.100,000/month. Go-to-market combines direct WhatsApp-led sales, a self-service billing portal, content marketing, promotional campaigns, and a city-exclusive reseller program. The customer base spans individual pharmacy owners, small clinics, mid-market hospitals, regional government agencies (Cirebon, Cilacap, Tana Toraja), and assorted SMEs across Indonesia. The company operates with roughly 20 employees, no disclosed external funding, and self-reports only ~175 active user counters across all products, indicating a small-scale, founder-led operation with deep local domain expertise rather than scale-driven economics.

Name

Inolabs

Legal name

CV. Inolabs Indonesia

Website

https://inolabs.net

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Inolabs is an Indonesian software house selling web-based, cloud-hosted healthcare and business management software—Inofarma (pharmacy), Inoklinik (clinic), InoHospital (hospital), and adjacent tools—to Indonesian SMB pharmacies, clinics, hospitals, and government agencies.

Ownership category

akta.pro rank

Product category

Healthcare Management Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN)

akta.pro secondary industries

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

Keywords

• Healthcare management software
• Pharmacy management system
• Clinic management software
• Hospital information system
• Indonesian sme software

Headquarters

HQ city

Bantul, Yogyakarta

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Licensing (Subscription/Petpetual): Inolabs generates revenue primarily through software licensing of its healthcare management products (Inofarma, Inoklinik, InoHospital) and business software. Pricing is structured with subscription tiers at different billing cadences (3-month, 6-month, and 12-month plans for Inoklinik). InoHospital follows a per-license model starting at Rp.80 million for full custom solutions.
2. Website & Application Development Services: Revenue from custom website design, mobile application development, and company profile creation for clients across various industries. Services are project-based with pricing provided upon consultation.
3. Maintenance & Support Services: Ongoing maintenance services for installed software, including updates, database backup, bug fixes, and technical support. Previously offered free, later adjusted to Rp.100,000/month per maintenance period (3-month, 6-month, or 1-year packages).
4. Reseller Program Revenue Share: Inolabs operates a reseller program where partners earn sales commissions (10-20% + 10% profit sharing) by referring and selling Inofarma and Inoklinik to end customers. Additional bonuses of Rp.1,000,000 for every 5 license orders are paid to resellers.
5. Custom Application Development: Custom software development tailored to specific business requirements, offered as a separate product line alongside standard packaged products.

Pricing tiers

Go-to-market motion3 records

Distribution channels6 records

Marketing channels7 records

Core offering

Inolabs develops and sells web-based, cloud-hosted management software primarily for the Indonesian healthcare and SME markets. Its flagship healthcare suite comprises Inofarma (pharmacy management), Inoklinik (clinic management), and InoHospital (hospital management system supporting JCI accreditation), complemented by Anni (financial/operational management), Waajo (WhatsApp business messaging), an Inventory management system, Custom App development, and supporting services such as SMS Gateway, company-profile and e-commerce website builders.

Product overview

Inolabs is a software house (software development company) based in Yogyakarta, Indonesia, offering a portfolio of web-based business software solutions. The core product lineup consists of Inofarma (pharmacy management), Inoklinik (clinic management), and InoHospital (hospital management) as healthcare-focused systems, complemented by Anni (business finance), Waajo (WhatsApp business tool), and Inventory management. Additional services include Custom App development, Website Profile, Web Toko Online (e-commerce), Web Wedding invitations, and SMS Gateway. All products are web-based (cloud-enabled), accessible via browser across operating systems, with the Inolabs Billing platform handling customer subscriptions and licensing. The company was founded in September 2011 and serves primarily Indonesian SMEs and healthcare businesses.

Differentiator

Problem solved

Functional benefit

Brands

• Inofarma: Pharmacy management information system (software apotek) - complete, simple, and affordable pharmacy management solution with features including master data, services, inventory, transactions, reporting, analysis, and accounting.
• Inoklinik
• InoHospital
• Anni
• Waajo
• Inventory

Products and services

• Inofarma Web-based pharmacy management software for Indonesian apotek, covering master data, prescription and non-prescription sales, procurement, automatic minimum-stock (defecta) alerts, point-of-transaction price updates, Personal Medication Records (PMR), accounting, and electronic reporting. Includes a 2.0 upgrade with online/offline integration, multi-inventory for multi-branch pharmacies, mobile apps, cloud-based real-time reporting, auto-shift, and inter-pharmacy stock networking.
• Inoklinik Web-based clinic management software for Indonesian clinics, integrating patient registration, outpatient (rawat jalan), inpatient (rawat inap), emergency (IGD), pharmacy, electronic medical records (e-Rekam Medis), electronic prescriptions (e-Resep), inventory, HRM, laboratory/penunjang, billing, and reporting in one system, sold as tiered subscriptions (New Comer 3-month, Standard 6-month, Pro 12-month).
• InoHospital Comprehensive web-based hospital management information system (SIMRS) supporting JCI accreditation, integrating outpatient, inpatient, emergency, surgery, pharmacy, medical records, nutrition, and hospital financial accounting modules. Sold per license for full custom solutions starting at Rp.80,000,000.
• Custom App Development Custom application development service tailored to specific business requirements such as MLM member management, regional information systems (SIPD/WebGIS), bonded-zone IT inventory, and other enterprise needs. Pricing is quote-based per project, sold via consultative direct sales.
• Waajo Web-based WhatsApp business messaging and notification management platform for organizing, systematizing, and automating business communications via WhatsApp.
• SMS Gateway Web-based SMS broadcast and two-way communication system with contact categorization, member database management, and automated notification delivery for organizations and associations in Indonesia.
• Web Toko Online (E-Commerce Website) Online store website builder with product catalog, shopping cart, member area, article/news section, exclusive templates, and mobile-responsive design, targeted at Indonesian SMEs.
• Inolabs Billing Platform Customer billing, subscription, and license management portal (billing.inolabs.net) used to process subscriptions, accept demo requests, and manage customer accounts for Inolabs software products.

Quantifiable outcome

• Inofarma 2.0 enables real-time multi-branch monitoring, allowing pharmacy owners to track all branches from any device without visiting physically.
• +2 more outcomes

Named customers28 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature12 records

Partnerships

Five partnerships are on record, tiered minor.

• Inolabs Reseller PartnersminorChannel Partner/ Reseller/ Distributor · 13 April 2017Inolabs operates a reseller program where partners earn commissions (10-20% + 10%) by selling Inofarma and Inoklinik software to end customers. Each city has one exclusive reseller who must meet a minimum of 1 order per 3 months. Resellers receive product demos, technical support access, and marketing materials.
• PT. Pelinda Sarana Sukses (Bonded Zone Inventory)minorStrategic or Co-development Partner · 13 November 2016Inolabs developed custom IT Inventory software for PT. Pelinda Sarana Sukses, a manufacturing company operating in a government-designated Bonded Zone (Kawasan Berikat), to comply with Directorate General of Customs and Excise (DJBC) regulations requiring computer-based inventory information systems.
• Directorate General of Bea dan Cukai (DJBC) IndonesiaminorOthersInolabs developed software that passed DJBC testing and certification for bonded zone inventory management. The company's experience developing DJBC-compliant IT inventory systems serves as a reference for acquiring similar government-regulated manufacturing clients.
• Kabupaten Tana Toraja Regional GovernmentminorStrategic or Co-development PartnerInolabs developed the Sistem Informasi Profile Daerah (SIPD) for Kabupaten Tana Toraja, including regional news, profile, statistics, and WebGIS modules to digitally promote the region's tourism and cultural potential.
• S3Indonesia (PT Sentral Sehat Sejahtera)minorStrategic or Co-development PartnerInolabs developed a custom MLM member network management system for S3Indonesia, a multi-level marketing company with nationwide operations and headquarters in Jakarta, enabling member network tracking and management.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Apotek Pintar: Indonesian pharmacy management and digital platform serving independent apotek operators. Closest direct competitor to Inofarma in the Indonesian pharmacy software vertical.
• Trustmedis: Indonesian clinic and hospital management SaaS provider serving clinics, hospitals, and healthcare networks. Direct competitor to Inoklinik and InoHospital in the same SME healthcare vertical with similar subscription-based pricing model.
• SIMRS Khanza: Indonesian government-affiliated open-source Hospital Management Information System (SIMRS) used widely across Indonesian public hospitals. Directly competes with InoHospital in the Indonesian hospital software segment.
• Klinik Pintar: Indonesian clinic management SaaS targeting independent clinics and clinic chains. Directly comparable to Inoklinik in features (EMR, billing, inventory) and target segment (Indonesian SME healthcare operators).

Broad incumbents

• Halodoc: One of Indonesia's largest digital health platforms offering telehealth, pharmacy delivery, and clinic/hospital partnerships. Overlaps with Inolabs's healthcare vertical but operates at vastly larger scale with external funding and broader consumer-facing product.
• Alodokter: Major Indonesian health platform offering telemedicine, content, doctor booking, and pharmacy services. Broader incumbent in the Indonesian healthcare space with deeper funding and consumer reach than Inolabs's B2B focus.
• SATUSEHAT Platform: Indonesian Ministry of Health's national health data interoperability platform that all healthcare facilities (including Inolabs's customers) must integrate with. Sets the regulatory interoperability standards that Inolabs's clinic and hospital software must adopt.
• Good Doctor Technology Indonesia: Indonesian telehealth and digital health provider (part of Grab ecosystem) offering video consultations, pharmacy delivery, and corporate health benefits. Comparable Indonesian healthcare player but operates at platform rather than clinic-software level.
• ProSehat: Indonesian digital health platform providing telemedicine, medicine delivery, and home care services. Overlaps with Inolabs's healthcare customer base in Indonesia but at consumer platform level rather than clinic management software.

Others

• Docquity: Southeast Asia's largest community of verified healthcare professionals, offering continuing medical education and doctor networking. Thematically adjacent to Inolabs's healthcare focus but operates as a professional network rather than practice management software.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/inolabs
• Facebookfacebook.com/inolabs.official
• LinkedInlinkedin.com/company/inolabs

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Inolabs