What Klinik Pintar does

Klinik Pintar (legally PT. Medigo Teknologi Kesehatan) is an Indonesia-based health-tech company that operates a hybrid digital clinic network and clinic management software platform. Founded in 2018 (with the digital clinic network launching in 2020), the company is headquartered in Jakarta and serves three primary customer segments: individual patients seeking primary and specialty care, employers seeking managed corporate healthcare, and independent clinic operators seeking to digitize their operations. As of late 2023, the network comprised 10 Klinik Pintar-operated clinics, 15 corporate in-house clinics (IHC), and 8 partner-operated clinics concentrated across Greater Jakarta, supplemented by 3,000+ affiliated healthcare facilities (Faskes pengguna) and 7,000+ medical personnel (tenaga medis terbantu) across 350+ Indonesian cities. The company also operates a specialty neurology sub-brand, Neuro Care, with locations in South Jakarta and Tangerang Selatan staffed by 30+ specialist neurologists.

The company's core technology is Klinik OS (Aplikasi Klinik Pintar), a cloud-based clinic management SaaS platform hosted on AWS and Google Cloud infrastructure in Jakarta. Klinik OS provides patient registration, doctor scheduling, electronic medical records (RME) with ICD-10 coding, e-pharmacy, inventory management, transactions, clinic reporting, and a patient portal with chatbot. It is natively integrated with Indonesia's national health data ecosystem (SATUSEHAT), the government insurance claims system (PCare BPJS), and the Mobile JKN patient application, and is ISO 27001 and ISO 9001 certified. Adjacent products include Farmasi Pintar (an online pharmaceutical procurement catalog with 1,500+ SKUs across 17 provinces and automatic Klinik OS inventory synchronization), Telekonsultasi (video/chat/audio teleconsultation with GPs and specialists), and the #KlinikTerdepan partnership program that packages Klinik OS, SOPs, marketing support, and a Business Clinic Development Fund for independent clinic operators.

Klinik Pintar's revenue model is multi-stream: subscription and licensing revenue from Klinik OS SaaS deployed across 3,000+ affiliated clinics; transaction fees from operating owned clinics, corporate IHC, and partner clinics serving individual patients and corporate employees; transaction/take-rate revenue from Farmasi Pintar pharmaceutical procurement; and managed services revenue (annual subscription, custom pricing) from corporate In-House Clinic contracts. Distribution combines direct B2B sales to clinic owners and corporate HR buyers with retail patient channels through owned and partner clinics plus a self-serve telemedicine channel. The company has raised approximately $9.1M across multiple funding rounds, including a $4.1M Series A in November 2021 co-led by Bundamedik Healthcare System and Golden Gate Ventures and a $5M Series A1 in December 2023 led by Altara Ventures with participation from Skystar Capital, Venturra, and Golden Gate Ventures.

Name

Klinik Pintar

Legal name

PT. Medigo Teknologi Kesehatan

Website

https://klinikpintar.id

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

51–100 employees

Short description

Klinik Pintar is an Indonesian health-tech company that operates a digital clinic network and provides SaaS clinic management software (Klinik OS), pharmaceutical procurement (Farmasi Pintar), and managed corporate in-house clinics, serving patients, employers, and independent clinic operators across 350+ cities in Indonesia.

Ownership category

akta.pro rank

Product category

Digital Healthcare Services

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Virtual Care Team Collaboration & Provider-to-Provider Teleconsult Platforms (eConsults) (HLALABAI)

Keywords

• Clinic management software
• Digital health services
• Telemedicine platform
• Pharmaceutical procurement
• Corporate healthcare services

Headquarters

HQ city

Kebayoran Baru

HQ country

Indonesia

HQ region

Asia

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Clinic Healthcare Services: Revenue generated from operating owned and co-operated clinics offering general and specialized healthcare services (general care, neurology, mental health, dental, pediatric, ENT, vaccination, teleconsultation). Services are paid via out-of-pocket, insurance, or corporate accounts.
2. SaaS Clinic Management Software (Aplikasi Klinik Pintar): Subscription or licensing revenue from providing the Klinik OS web application to partner and independent clinics, covering patient registration, RME/EMR, inventory, scheduling, billing, and reporting. Integrated with SATUSEHAT and PCare BPJS.
3. Farmalkes Procurement (Farmasi Pintar): Revenue from procurement and supply of medicines, medical supplies (BHP), and healthcare equipment to affiliated and partner clinics through the Farmasi Pintar online catalog, with integrated inventory sync to Klinik OS.
4. In-House Clinic Services (Layanan Perusahaan / IHC): B2B revenue from providing and managing corporate/in-house clinics for employers, including staffing, operational management, and digital clinic infrastructure.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Klinik Pintar operates a digital clinic network in Indonesia combining owned and partner primary-care clinics (including the Neuro Care neurology sub-brand), corporate in-house clinics, teleconsultation services, and the Farmasi Pintar pharmaceutical procurement marketplace, all unified by its proprietary cloud-based Klinik OS SaaS platform for clinic operations (RME/EMR with ICD-10, scheduling, inventory, billing, telemedicine, and integration with SATUSEHAT, PCare BPJS, and Mobile JKN). The company provides healthcare services directly to patients, sells the Klinik OS SaaS to 3,000+ affiliated clinics across 350+ cities, manages corporate employee clinics, and supplies medicines and medical equipment to partner pharmacies.

Product overview

Klinik Pintar operates a digital clinic network ecosystem built around its core web-based SaaS platform, Klinik Pintar OS (also called Klinik OS), which digitalizes clinic operations including patient registration, scheduling, electronic medical records (RME with ICD-10), e-pharmacy/inventory, billing, and reporting. The platform integrates with Indonesia's national health systems (SATUSEHAT, PCare BPJS, Mobile JKN) and multiple insurance providers. The ecosystem includes Farmasi Pintar (an integrated pharmaceutical procurement catalog that auto-syncs stock to Klinik Pintar OS), a clinic partnership program (#KlinikTerdepan) offering standardized operations and brand access to independent clinics, In-House Clinic services for corporate clients, and a network of owned/operated clinics including the Neuro Care specialty neurology sub-brand. Telekonsultasi (teleconsultation) is a platform feature enabling video/chat/audio remote consultations with doctors and specialists.

Differentiator

Problem solved

Functional benefit

Brands

• Neuro Care: Specialty neurology and pain management clinic brand operated by Klinik Pintar, offering services including consultation with neurologists, TMS therapy, EMG, physiotherapy, and various neurological treatments.
• Farmasi Pintar

Products and services

• Klinik Pintar OS (Klinik OS / Aplikasi Klinik Pintar) Web-based clinic management SaaS that digitalizes clinic operations for independent and partner clinics. Includes patient registration, doctor scheduling, electronic medical records (RME with ICD-10 coding), e-pharmacy/inventory management, billing/payments, reporting, and integration with SATUSEHAT, PCare BPJS, and Mobile JKN. Sold to 3,000+ affiliated healthcare facilities.
• Farmasi Pintar Online procurement catalog for medicines (obat), medical supplies (BHP), and healthcare equipment sold to clinics and pharmacies. Purchases automatically sync stock into the Klinik Pintar OS Inventori module. Serves 600+ affiliated clinics and pharmacies with flexible 30-day payment terms, shipping subsidy (Rp50,000), and a new-customer Rp200,000 first-purchase discount.
• Kemitraan Klinik (#KlinikTerdepan Partnership Program) Operational partnership program enabling independent clinics to join the Klinik Pintar branded network under #KlinikTerdepan. Provides Klinik OS access, standardized SOPs, SATUSEHAT/PCare BPJS integration, branding, marketing support, accreditation assistance, and access to the Business Clinic Development Fund (Dana Pengembangan Bisnis Klinik) for partner business expansion.
• In-House Clinic (Layanan Perusahaan / IHC) Managed in-house corporate clinic service. Klinik Pintar sets up, staffs, equips, and operates an on-site clinic for an employer to provide employee healthcare. Currently operated for 15 corporate clients. Pricing is customized subscription-based annual contracts.
• Neuro Care by Klinik Pintar Specialty neurology and neurorestoration clinic sub-brand offering consultations with 30+ specialist neurologists, Transcranial Magnetic Stimulation (TMS), Electromyography (EMG), Transcranial Doppler (TCD), Quantitative EEG (QEEG), sleep clinic, nerve conduction studies (KHS), physiotherapy, and rehabilitation. Two physical clinic locations: Neuro Care Wijaya (South Jakarta) and Neuro Care Bintaro (Tangerang Selatan).
• Telekonsultasi (Teleconsultation) Video, audio, and chat-based remote consultation service connecting patients with general practitioners and specialists (including neurologists) without an in-person clinic visit. Includes appointment booking, real-time consultation, and integration with patient medical records on Klinik Pintar OS.
• Klinik Pintar General Healthcare Services Multi-specialty outpatient clinic services offered across Klinik Pintar-operated and partner clinics. Specialties include general medicine, dental/oral health, mental health (psychiatry), child development, ENT (Telinga Hidung Tenggorokan), and vaccination. Delivered at 10 Klinik Pintar-operated locations across Greater Jakarta and through the partner network.

Quantifiable outcome

• BPJS capitation increased from 7,000 to 8,000+ (Klinik Pratama Permata Bunda case study)
• +4 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature6 records

Partnerships

Six partnerships are on record, tiered core and minor.

• Ikatan Dokter Indonesia (IDI)coreStrategic or Co-development PartnerIDI is a key strategic partner in forming and operating the Klinik Pintar clinic network. The partnership leverages IDI's professional medical network and standards for clinic operations. Klinik Pintar is described as a clinic network formed with cooperation from IDI.
• DTO Kemenkes (Digital Transformation Office Kementerian Kesehatan)coreStrategic or Co-development PartnerPartnership with Indonesia's Ministry of Health Digital Transformation Office for digitalizing primary care. Klinik Pintar participates in national healthcare digitalization initiatives, integrating with SATUSEHAT government platform.
• Amazon Web Services (AWS)coreOthersCloud infrastructure provider hosting Klinik Pintar's servers and data. Data is stored on AWS infrastructure located in Jakarta, compliant with Indonesian data regulations. AWS and Google Cloud are used as third-party infrastructure partners.
• Google CloudcoreOthersCloud infrastructure provider for Klinik Pintar's data storage and operations. Used alongside AWS as third-party server infrastructure, with data hosted in Jakarta per Indonesian regulations.
• KRESHNA (Komunitas Penyintas Stroke)minorOthersStroke survivor community partnership for the Neuro Care 'Ruang Pulih' program. KRESHNA collaborates with Neuro Care to provide emotional support and motivation for stroke survivors through community events.
• Multiple Insurance and TPA PartnersminorChannel Partner/ Reseller/ DistributorOver 30 insurance companies and Third Party Administrators (TPAs) including AXA, BCA Life, BNI Life, BRI Life, Sompo, Tokio Marine, Equity Life, Lippo Life, and others enable insurance-covered healthcare payments at Neuro Care and Klinik Pintar clinic locations.

Scale indicators12 records

Recent moves7 records

Expansion highlights8 records

Direct peers

• Docplanner Group: Global clinic management SaaS and doctor booking platform operating in EMEA and LATAM. Closest international analog to Klinik Pintar's Klinik OS clinic management software model.
• Practo: India-headquartered healthtech offering clinic SaaS, telemedicine, and patient booking. Closely comparable hybrid clinic-software + virtual care model to Klinik Pintar.
• Halodoc: Indonesia's largest consumer telehealth and pharmacy delivery platform. Direct competitor to Klinik Pintar's patient-facing telemedicine and pharmacy services within the same Indonesian market.
• Alodokter: Leading Indonesian digital health platform offering telemedicine, doctor booking, and health content. Competes with Klinik Pintar for Indonesian patient traffic and provider partnerships.
• KlikDokter: Indonesian digital health platform providing teleconsultation and health information. Comparable to Klinik Pintar in serving Indonesian patients via virtual care channels.

Regional players

• Doctor Anywhere: Southeast Asia telehealth and corporate health platform operating in Singapore, Thailand, Malaysia, Vietnam, Philippines. Comparable corporate IHC and consumer teleconsult offering.
• Speedoc: Singapore-based home care and telemedicine provider across Southeast Asia. Comparable in delivering doctor-on-demand and virtual care outside traditional hospital settings.
• WhiteCoat: Southeast Asia-based telehealth provider serving insurers and corporates. Comparable virtual care delivery model integrated with insurance partnerships.
• MyDoc: Southeast Asia digital health platform offering corporate health programs and telemedicine. Comparable B2B IHC-style employee health managed service model.

Broad incumbents

• Good Doctor Technology: Ping An-backed Southeast Asian telehealth platform operating in Indonesia via partnerships. Broader incumbent competitor in the same regional virtual care market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/klinikpintaridi
• Instagraminstagram.com/klinikpintar
• Facebookfacebook.com/klinikpintarid
• LinkedInlinkedin.com/company/klinikpintar

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds4 records

Investors9 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Klinik Pintar