Interlink Express

What Interlink Express does

DPD Local, operating through the legal entity Interlink Express PLC (and DPD Local UK Ltd), is a UK parcel delivery business and trading division of DPDgroup UK Ltd. Founded in 1979 as a motorcycle courier service, it transitioned to overnight parcels in 1981, was acquired by Mayne Nickless in 1991, and has been wholly owned by La Poste, France's state-owned postal group and Europe's second-largest postal operator, since 2000. Its sister company DPD delivers more than 400 million parcels annually across the UK.

The company's core product surface is built around differentiated customer-experience technology: Predict provides a one-hour delivery window via SMS and email, and Follow My Parcel offers real-time map tracking with a 15-minute final timeslot. Supporting services include time-specific next-day options (By 10:30, By 12), industry-first nationwide Sunday delivery, freight up to 350 kg, returns management, offshore delivery to the Channel Islands/Isle of Man/Northern Ireland, and international delivery to more than 100 countries through DPD Classic (European road) and air services. The DPD Pickup network provides over 22,000 pickup points across Europe for sender drop-off and recipient collection. DPD Local Logistics extends the offering into 35,000 sq ft of TAPA-accredited warehousing with 6,500 pallet spaces, and the DPD Pickup Shop Checkout Plugin plus a customer API enable direct e-commerce integration.

DPD Local monetises primarily through per-parcel transactional fees based on weight, dimensions, and service level, starting from £2.99 for basic domestic sending, with usage-based surcharges (fuel surcharges of 18.7%–36.25%, oversized/overweight fees of £22–24, and remote area surcharges of £12.50). Revenue also derives from managed warehousing/fulfilment fees and customs clearance charges. The company sells to UK business customers via dedicated account managers (sales-led), to SMBs and ad-hoc consumers via the DPD Local Online self-service portal, and to recipients via the YourDPD mobile app. Operations are certified to ISO/IEC 27001:2013 and ISO/IEC 27701:2019 for information security and privacy.

Name

Interlink Express

Legal name

DPD Local UK Ltd

Website

https://interlinkexpress.com

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

101–250 employees

Short description

DPD Local (Interlink Express) is a UK parcel delivery carrier and DPDgroup UK trading division, offering next-day, time-specific, weekend, international, and freight services to business customers and consumers, backed by La Poste ownership.

Ownership category

akta.pro rank

Product category

Parcel Delivery Services

NAICS

Couriers and Express Delivery Services (4921), Couriers and Express Delivery Services (492110), Couriers and Express Delivery Services (49211)

SIC

Air Courier Services (4513), Arrangement Of Transportation Of Freight & Cargo (4731), Transportation Services (4700)

akta.pro primary industry

Same-Day / On-Demand Express Courier (TLAAABAG)

akta.pro secondary industries

Regional Parcel Carriers (Intra-Regional Ground) (TLAAACAG), International Express / Time-Definite Small Parcel (TLAAANAB), International Express (Time-Definite Cross-Border) (TLAAABAB), E-commerce Parcel Consolidation & Injection (Zone-Skipping, USPS/Postal Injection) (TLAAAFAL), Express / Time-Critical Air Freight (Next-Flight-Out, AOG, Just-in-Time) (TLACAAAD)

Keywords

• Parcel delivery services
• Express courier
• Logistics warehousing
• Parcel tracking
• Pickup shop network

Headquarters

HQ city

TAUNTON

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Operations, Personnel, Supply Chain, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Parcel Delivery Services: Core revenue from parcel delivery services within UK and internationally. Charges based on weight, dimensions, and service level (By 10:30, By 12, Next Day, Saturday, Sunday delivery options).
2. Fuel and Energy Surcharges: Variable surcharges applied to deliveries: 18.7% for domestic UK, 26.25% for offshore/Ireland/Classic services, 36.25% for air express services, 9% for DPD Direct Lite, 25.5% for worldwide imports
3. Additional Surcharges: Various operational surcharges including oversized/overweight charges (£22-24), non-compatible charges (£7.25), remote area surcharges (£12.50), customs clearance fees, and remote area charges
4. Logistics and Warehousing: 35,000 square foot logistics facility offering order fulfillment, storage, and distribution services with TAPA-accredited security

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Interlink Express (DPD Local) provides UK and international express parcel delivery services for business customers and individual shippers, including time-specific next-day, Saturday, and Sunday deliveries. The offering is anchored by the Predict one-hour delivery window notification service and the Follow My Parcel real-time map tracking with a 15-minute final timeslot, complemented by an over 22,000-point European DPD Pickup network and a TAPA-accredited logistics and warehousing facility for order fulfilment and distribution.

Product overview

DPD Local is a parcel delivery company and trading division of DPDgroup UK Ltd, offering a unified portfolio of express delivery services. The core offerings include Predict (one-hour delivery window notifications) and Follow My Parcel (real-time map tracking with 15-minute timeslots), supported by the DPD Pickup and DPD European Pickup networks (over 22,000 pickup points). The service range spans time-specific deliveries (By 10:30, By 12:00, NEXT DAY), weekend services including industry-first Sunday delivery, heavy freight (up to 350kg), international road services via DPD Classic, and integrated logistics/warehousing solutions. DPD Local Online provides the self-service shipping portal, while the Pickup Shop Checkout Plugin enables e-commerce integration.

Differentiator

Problem solved

Functional benefit

Brands

• Predict: Industry-leading delivery prediction service providing customers with a one hour delivery window via SMS or email
• Follow My Parcel
• DPD Pickup
• DPD European Pickup
• DPD Classic
• DPD Direct
• DPD Local Logistics
• YourDPD

Products and services

• Predict Industry-leading delivery notification service for parcel recipients that provides a one-hour delivery window notified by SMS or email, includes the driver's name and the customer's position in the delivery queue. Designed as a value-added service for businesses sending parcels and the end consumers receiving them.
• Follow My Parcel Real-time parcel tracking service that displays the driver's location on a map, the customer's position in the delivery queue, and provides a final 15-minute timeslot notification. Sold to business shippers and exposed to their end recipients as a tracking experience.
• DPD Pickup Parcel collection and drop-off service using a network of local retail shops, providing convenient customer pick-up and returns. Offered to businesses and individual senders within the UK.
• DPD European Pickup International parcel pickup service offering over 22,000 pickup points throughout Europe, enabling overseas customers to collect parcels from local stores. For businesses shipping internationally and their end recipients.
• DPD Classic
• Sunday Delivery Service Industry-first nationwide Sunday delivery service providing parcel delivery seven days a week, complementing Saturday delivery options. Targeted at UK businesses and consumers needing weekend delivery capability.
• DPD Local Online
• DPD Local Logistics
• DPD Local NEXT DAY
• By 10:30 and By 12 Delivery
• Freight
• Returns
• Offshore Delivery

Quantifiable outcome

• One-hour delivery window eliminates full-day waiting
• +2 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered minor and core.

• CitySprintminorStrategic or Co-development PartnerCitySprint operates as a sister company to DPD Local, providing same-day delivery services for super urgent shipments. DPD Local refers customers requiring same-day delivery to CitySprint.
• DPD (UK)coreStrategic or Co-development PartnerDPD is the sister company of DPD Local within DPDgroup UK, delivering over 400 million parcels annually. Both companies operate under the same parent group with shared services and technology.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• InPost: Parcel locker and pickup-point network operator in the UK and Europe; competes with DPD Pickup's 22,000+ point network on out-of-home delivery convenience.
• Evri: Major UK parcel delivery network (formerly Hermes UK); competes head-to-head with DPD Local on e-commerce parcel volumes, doorstep and pickup-point delivery, and B2B shipping.
• Royal Mail: UK's designated universal postal operator and largest parcel carrier; directly competes with DPD Local on domestic next-day, tracked, and Saturday delivery services.
• GLS (General Logistics Systems): European parcel network also owned by La Poste (DPDgroup), operating a pan-European road-based parcel service that directly overlaps with DPD Local / DPD Classic in continental Europe.
• DX (Delivery) Group: UK parcel and document delivery operator with a depot-and-driver model comparable to DPD Local; competes for B2B and time-sensitive parcel volume across the UK.
• ParcelForce: Royal Mail Group's express parcel brand; directly comparable time-definite UK parcel services (express24, express48, timed deliveries) and international shipping options.
• Yodel: UK parcel carrier offering domestic and international delivery services; comparable customer segments and service tiers (next day, doorstep, pickup) to DPD Local.

Broad incumbents

• UPS: Global integrator providing parcel, express, and freight services; competes with DPD Local on international express and pickup/access-point services in the UK and Europe.
• FedEx: Global integrator with time-definite international parcel services; competes with DPD Local on cross-border express and e-commerce shipping out of the UK.
• DHL Express: Global integrator offering time-definite international express; overlaps with DPD Local's international parcel services and competes for cross-border e-commerce volume out of the UK.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/interlink-express

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Interlink Express