Interservices - Services à la personne

What Interservices - Services à la personne does

Interservices (legal entity: INTERSERVICES, société coopérative à responsabilité limitée) is a French cooperative intermediary founded in 2009 and headquartered in Carcassonne, Occitanie. Operating under state agrément No. SAP51015427 as one of France's first Services à la Personne cooperatives, it federates 5,000+ qualified independent professionals and 60,000+ individual clients across 14 service categories — including gardening, housekeeping, administrative assistance, sports coaching, IT support, concierge, handyman, and academic tutoring. The platform matches clients with local professionals and operates across mainland France, Corsica, and DOM-TOM. The cooperative structure allows independents to offer the 50% SAP tax credit to clients without individually bearing the regulatory and administrative burden.

The technical platform is a web-based cooperative system with dedicated iOS and Android mobile apps, a professional management portal (quote creation, invoicing, client tracking, contract management, spending-ceiling monitoring), and integration with Urssaf's Avance Immédiate system enabling clients to receive the 50% tax credit as an immediate deduction at the point of payment. An automated fiscal attestation system generates and sends client tax documents. Distribution combines direct digital channels (website, mobile apps), partner referrals (e.g., IRISCOP for entrepreneur acquisition, social centers, local authorities as prescribers), and earned media (BFM TV, Le Figaro, Canal News). The ExtraServices subsidiary extends the offering to non-SAP-eligible customized services.

Revenue is generated primarily through transaction commissions on professional earnings — professionals pay only when they earn — supplemented by a one-time €10 cooperative share for membership. There are no monthly subscriptions, no minimum revenue requirements, and no exclusivity clauses for professionals. With approximately 15 permanent staff and €10,000 in share capital, the cooperative operates a capital-light, transaction-mediated model with no external funding disclosed. Forward product investments include a new website (launched 2025) and a free e-invoicing platform aligned with France's mandatory 2026–2027 e-invoicing reform.

Name

Interservices - Services à la personne

Legal name

INTERSERVICES, société coopérative à responsabilité limitée

Website

https://interservices.fr

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1–10 employees

Short description

Interservices is a French cooperative intermediary connecting 5,000+ independent professionals with 60,000+ individual clients across 14 home service categories. Operating under state SAP approval, it manages 50% tax credit administration and Urssaf integration, earning revenue through transaction commissions and a €10 membership share.

Ownership category

akta.pro rank

Headquarters

HQ city

Carcassonne

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Commission: Interservices charges a commission on professional service transactions when professionals work and generate revenue through the cooperative. No monthly subscription fees; professionals pay only when they earn.
2. Membership Share: One-time cooperative share purchase of 10€ required for professional membership.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Interservices is a French cooperative intermediary that connects qualified independent home service professionals with individual clients seeking at-home services such as gardening, housekeeping, IT support, sports coaching, administrative assistance, concierge, handyman work, and academic tutoring. The cooperative administers the 50% Services à la Personne (SAP) tax credit on behalf of professionals and clients, including Urssaf integration for immediate advance payments, automated invoicing, contract management, and fiscal attestations.

Product overview

Interservices is a cooperative platform for services à la personne (home personal services) that connects qualified independent professionals with individuals seeking at-home services. The platform operates as a unified service network with 14 service categories: Jardinage, Ménage, Assistance administrative, Coaching sportif, Informatique, Conciergerie, Bricolage, and Soutien scolaire/cours à domicile. The cooperative provides a matching service between professionals and clients, handles administrative tasks (invoicing, tax credit processing, Urssaf advance payments), and offers the ExtraServices subsidiary for non-SAP requests. A dedicated mobile application is available for both professionals and individuals to manage their accounts and services.

Differentiator

Problem solved

Functional benefit

Brands

• ExtraServices: A dedicated entity providing customized services outside the SAP framework, sharing the same expertise and values as Interservices.

Products and services

• Jardinage (Gardening) Home gardening services including lawn mowing, hedge trimming, restoration work, brush clearing, and ongoing maintenance contracts, provided by qualified independent professionals to individuals seeking SAP-eligible services.
• Ménage (Housekeeping) Professional at-home cleaning services including regular, occasional, and exceptional cleaning as well as customized maintenance contracts, eligible for 50% tax credit under the SAP framework with a 12,000€/year ceiling.
• Assistance administrative (Administrative Assistance) At-home administrative support covering retirement planning, heritage management, and life project assistance (weddings, real estate purchases, event organization), qualifying for 50% SAP tax credit when performed at the client's home.
• Coaching sportif (Sports Coaching) Personalized at-home sports coaching covering body toning, weight loss, athletic performance improvement, and vitality programs, billed at 60-100€/hour and eligible for the 50% SAP tax credit.
• Informatique (IT Support) At-home computer services including hardware and software installation, troubleshooting of viruses and hardware issues, and customized office training, qualifying for the 50% SAP tax credit with a 3,000€/year ceiling.
• Conciergerie (Concierge Services) Home concierge services including regular shutter opening, mail collection, and exterior and interior home maintenance, delivered by verified professionals under the SAP framework.
• Bricolage (Handyman Services) Small DIY tasks at home including painting, everyday repairs, and furniture assembly for clients seeking quick home maintenance, eligible for the SAP tax credit.
• Soutien scolaire et cours à domicile (Academic Support and Home Lessons) At-home academic support including tutoring, language lessons, music lessons, and cooking classes for individuals seeking SAP-eligible educational services.
• ExtraServices Customized services for specific client needs outside the SAP framework, delivered by a dedicated team sharing Interservices' expertise and values for non-eligible activities.
• Application Mobile Interservices (Interservices Mobile Application) iOS and Android mobile application enabling professionals and clients to access personal spaces, manage services, download documents, make payments, and track invoices on the go.
• Plateforme de facturation électronique Interservices (Interservices E-Invoicing Platform) Approved e-invoicing platform provided free of charge to Interservices members to comply with the French electronic invoicing reform, scheduled to launch in September 2026.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered minor and core.

• IRISCOPminorGTM or Marketing Partner · 1 January 2024Partnership between IRISCOP and Interservices to help entrepreneurs understand and integrate SAP services into their business. Joint webinars educate professionals on regulation, invoicing, and partnership benefits. IRISCOP entrepreneurs can join Interservices with simplified enrollment process.
• ExtraServicescoreStrategic or Co-development PartnerExtraServices is a subsidiary entity developed by Interservices to provide services outside the SAP framework. Offers the same expertise and values with a dedicated team for specific client needs not covered by standard home services.
• UrssafcoreStrategic or Co-development PartnerGovernment partner providing the immediate tax credit advance system (Avance Immédiate). Interservices integrates with Urssaf systems to enable clients to receive 50% tax credit deduction at payment rather than waiting for annual tax refund.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Vitalliance: Vitalliance is a French personal services company specializing in home care for seniors and people with disabilities. It is a direct competitor in the SAP-regulated personal services market with overlapping services (household assistance, personal care, household tasks).
• Petits-fils: Petits-fils is a French network specializing in senior home care and personal services via a franchise model. While its concentration on seniors differs from Interservices' 14-category breadth, both compete for the same SAP-eligible in-home services demand and benefit from the same French tax credit framework.
• AXEO Services: AXEO Services is a French franchise network offering household, cleaning, gardening, IT, and miscellaneous home services under the SAP framework. It is a direct competitor with comparable service breadth across multiple categories similar to Interservices' 14 service offerings.
• Domidom: Domidom is a French personal services company specializing in in-home care (seniors, dependents) and household services under the SAP framework. It is a direct competitor serving the same particuliers client base via largely the same service portfolio.
• Azaé Services: Azaé (formerly part of the O2 ecosystem) is a French home services provider offering household, senior care, and family support services under the SAP framework. Competes directly with Interservices for SAP-eligible household and care demand across France.

Emerging players

• AlloMarcel: AlloMarcel is a French online platform connecting households with independent handymen, gardeners, and DIY professionals for bric-à-brac, gardening, and small home repair tasks. While narrower in focus than Interservices, it is a comparable marketplace model in the SAP-eligible service category.
• Yoopies: Yoopies is a France-based online platform for matching individual home service providers (childcare, tutoring, senior care, household help) with families. While its origin is childcare, it has expanded into the broader home services marketplace category that overlaps with Interservices' cooperative model.

Regional players

• Free Dom: Free Dom is a French personal services network (brand of O2 Senior/Idésia Crédit Agricole) offering in-home services for seniors and dependents. It is a direct SAP-framework competitor and benefits from scale and capital backing that Interservices lacks as a cooperative.

Broad incumbents

• O2 (Wellness Solutions / Idésia): O2 is France's largest private personal services company, providing childcare, housekeeping, senior care, and household services nationwide. It competes head-on with Interservices for the same SAP-eligible demand and represents the largest scaled private incumbent in the personal services market.
• ADMR: ADMR is the largest French network of personal services associations, serving millions of households with home care, childcare, housekeeping, and household services. It is a directly comparable federation/cooperative-style network of personal service providers operating under the SAP framework, the same regulatory ecosystem in which Interservices operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/interservicesSAP
• LinkedInlinkedin.com/company/interservices-sap
• Instagraminstagram.com/interservices_cooperative

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Interservices - Services à la personne