JeVeuxAider.gouv.fr

What JeVeuxAider.gouv.fr does

JeVeuxAider.gouv.fr is the public digital platform of the French Réserve Civique, operated by the Direction de la Jeunesse, de l'Éducation Populaire et de la Vie Associative (DJEPVA) within the Ministry of Sports, Youth and Associational Life. The platform matches individual volunteers aged 16 and older with non-profit associations, public bodies, schools, and local territorial collectivities that publish general-interest missions. As of the most recent data, it serves 840,000+ registered volunteers, 21,000+ organizations (17,700 associations, 2,200 territorial collectivities, 1,100 public and private bodies), and lists 10,000+ missions at any given time across 38 activity categories, with an additional 4,352 remote-format missions. Five recurring annual national mobilization campaigns (Février pour protéger, Printemps pour la Planète, La Tournée d'été, Septembre pour apprendre, Décembre Ensemble) concentrate seasonal demand and have mobilized tens of thousands of volunteers and thousands of organizations.

The platform is built on Nuxt (Vue.js) and hosted by Scalingo SAS in Strasbourg, with third-party tooling for customer support (Crisp), project management (Airtable), and analytics (Posthog, Plausible, Google, Hotjar). Mission listings are distributed beyond jeveuxaider.gouv.fr through the API Engagement (api-engagement.beta.gouv.fr), enabling partner sites to surface opportunities. A proprietary matching algorithm prioritizes organization listings based on responsiveness metrics, and the platform exposes a structured workflow for managing volunteer applications through validation, review, and acceptance stages. Accessibility compliance is independently audited at RGAA 4.1.2 total conformity.

The platform is a free public service with no pricing tiers, subscriptions, or user fees; operations are funded through the Ministry's public budget. The go-to-market is product-led and organic, anchored in the French government portal ecosystem and amplified by 50+ partner organizations and structured communication campaigns. The Fresque du Bénévolat workshop sub-product and the 2026 youth engagement offer (16-18 year-olds) extend the product surface beyond mission matching into structured onboarding and impact measurement.

Name

JeVeuxAider.gouv.fr

Legal name

Direction de la Jeunesse, de l'Éducation Populaire et de la Vie Associative (DJEPVA)

Website

https://jeveuxaider.gouv.fr

Company type

Private

Founded year

2020

Operating status

Operating

Headcount range

51–100 employees

Short description

JeVeuxAider.gouv.fr is the French government's free public platform, operated by DJEPVA, that matches 840,000+ volunteers with 21,000+ associations, public bodies, and local governments publishing general-interest missions under the Réserve Civique framework.

Ownership category

akta.pro rank

Headquarters

HQ city

Paris

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Technology or R&D, Personnel, Marketing or Sales, Operations, Others

Revenue model

1. Platform is free for all users: JeVeuxAider.gouv.fr is a fully government-funded public service provided free of charge to both volunteers and organizations. The Ministry of Sports, Youth, and Associative Life (DJEPVA) funds operations. No revenue is generated from users directly. The platform operates as part of France's civic engagement policy under the Réserve Civique framework established by the law Egalité et Citoyenneté n°2017-86 of 27 January 2017.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels8 records

Core offering

JeVeuxAider.gouv.fr is the French government's free public web platform for the Réserve Civique, where individual volunteers (réservistes, aged 16 and older) search and apply to over 10,000 volunteer missions at any time, and where associations, territorial collectivities, and public organizations publish and manage those missions. The platform operates the full lifecycle of volunteer engagement: discovery, application, status management, communication, and impact measurement, supported by five annual national mobilization campaigns and an open API (API Engagement) that distributes mission listings to partner sites across the French government digital ecosystem.

Product overview

JeVeuxAider.gouv.fr is the French government's public volunteer engagement platform, administered by the DJEPVA within the Ministry of Sports, Youth, and Civic Life. The platform operates as a unified portal centered on a mission search-and-matching engine (JeVeuxAider.gouv.fr/missions-benevolat) where citizens can discover and apply to over 13,000 volunteer missions. Complementing the core platform, the service includes organization account management for publishing and administering missions, a guided volunteer quiz for personalized mission recommendations, a browsable organization directory, remote/distance volunteering options, and a built-in help center. The platform also orchestrates five recurring national mobilization campaigns annually (Février pour protéger, Printemps pour la Planète, La Tournée d'été, Septembre pour apprendre, and Décembre Ensemble) that aggregate themed missions and drive seasonal volunteer surges. A notable sub-product is the Fresque du Bénévolat, a 2.5-hour participatory workshop to inspire first-time volunteers. All components are accessible via the same web platform at jeveuxaider.gouv.fr.

Differentiator

Problem solved

Functional benefit

Brands

• La Réserve Civique: The broader civic engagement framework under which JeVeuxAider.gouv.fr operates, instituted by the law Egalité et Citoyenneté n° 2017-86 of January 27, 2017.
• La Fresque du Bénévolat

Products and services

• Mission Search & Matching Platform Central digital platform enabling citizens to search, filter, and apply for volunteer missions posted by associations, public organizations, and territorial collectives. Features include search by location, activity type, date, availability, and remote/in-person modality, with over 10,000 missions listed at any time.
• Organization Registration & Mission Publishing Self-service portal for associations, public organizations, and territorial collectives to create an account, publish volunteer missions, manage applications, and communicate with volunteers through a built-in messaging system.
• Volunteer Quiz / Guided Mission Finder Interactive questionnaire that guides prospective volunteers through a step-by-step flow to identify suitable missions based on their interests, availability, and location. Themed versions exist for specific campaigns, such as 'Septembre pour apprendre'.
• National Mobilization Campaigns Recurring themed national campaigns — 'Février pour protéger' (prevention, first aid, health), 'Printemps pour la Planète' (environment), 'La Tournée d'été' (culture, sport, summer solidarity), 'Septembre pour apprendre' (education), and 'Décembre Ensemble' (winter isolation) — that aggregate and spotlight relevant missions across the platform and run for one month each, mobilizing thousands of volunteers and organizations per campaign.
• Fresque du Bénévolat (Volunteerism Workshop) A 2.5-hour collective, playful, and participatory workshop designed to raise awareness of the benefits of volunteering and inspire participants to take their first step into voluntary engagement. Organizations and schools can host sessions. Facilitator training is offered through the platform.
• Remote (Distance) Volunteering Mission filter and category allowing volunteers to find and participate in remote volunteer missions from their home, enabling geographic-independent engagement. The platform lists thousands of distance-based missions alongside in-person opportunities.
• Organization Directory (Annuaire) Browsable and searchable directory of all registered organizations on the platform, allowing volunteers to discover associations, public bodies, and territorial collectives by city, activity, or name, and access their public profiles.
• Press & Media Kits Downloadable communication kits (digital and print-ready) containing logos, visuals, banners, and social media assets that organizations and partners can use to promote the platform or their own volunteer recruitment campaigns.
• Décembre Ensemble Campaign December-month national mobilization campaign focused on fighting isolation during the holiday season, promoting missions such as meal distribution, outreach patrols, companionship for isolated individuals, and gift wrapping. Partners include Habitat et Humanisme, Emmaüs, and Solinum.
• National Food Bank Collection Campaign Annual coordinated campaign with the French Food Banks (Banques Alimentaires) network to recruit and mobilize volunteers for the 3-day national food collection event held each November, seeking over 110,000 volunteers.
• Septembre pour apprendre Campaign September-month national mobilization campaign dedicated to education access, promoting mentoring, tutoring, literacy, digital inclusion, and professional orientation missions. Partners include Collectif Mentorat, Article 1, and La Ligue de l'Enseignement.
• Hotline / Help Center Customer support center powered by Crisp (with AI chatbot agent Hugo) and human agents, providing FAQ-based help on topics including volunteer registration, mission search, application process, and organization account management.

Named customers24 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability2 records

Feature4 records

Partnerships

30 partnerships are on record, tiered core, minor and flagship.

• API Engagement (beta.gouv.fr)coreTechnology or IntegrationAPI Engagement is an open application programming interface managed by the interministerial digital team (DINUM/beta.gouv.fr) that aggregates and distributes civic engagement opportunities from JeVeuxAider.gouv.fr across the French government digital ecosystem. This integration allows mission listings to appear on government partner websites and tools, extending reach beyond jeveuxaider.gouv.fr.
• Scalingo SAScoreTechnology or IntegrationScalingo SAS, headquartered at 15 avenue du Rhin, 67100 Strasbourg, France, provides cloud hosting infrastructure for the JeVeuxAider.gov.fr platform. As a French hosting provider, Scalingo also provides data processing agreement (DPA) documentation per GDPR requirements, confirming it as the primary technology infrastructure partner.
• SingaminorGTM or Marketing PartnerSinga supports refugee and newcomer integration in France. Listed as a partner organization on the JeVeuxAider partners page, promoting volunteer missions through its network.
• Banques Alimentaires (Fédération Française des Banques Alimentaires)flagshipGTM or Marketing PartnerMajor annual partnership for the national food collection campaign. Over 12,000 volunteers mobilized through JeVeuxAider for the collecte nationale. The partnership involves co-branded campaign materials, dedicated landing pages, and social media amplification on both sides. JeVeuxAider acts as the primary volunteer recruitment channel.
• Article 1coreGTM or Marketing PartnerArticle 1 fights educational and professional inequality through mentoring programs for young people. Active partner in the September pour apprendre campaign and general platform partner, promoting volunteer missions for mentorship and tutoring.
• AFEV (Association de la Fondation Étudiante pour la Ville)coreGTM or Marketing PartnerAFEV fights educational inequalities by connecting student volunteers with underprivileged youth for tutoring and mentorship. Active in the September pour apprendre campaign and the broader platform ecosystem. Has received over 2,000 volunteer interest manifestations through the platform.
• Emmaüs France / Emmaüs SolidaritécoreGTM or Marketing PartnerEmmaüs federation and its solidarity arm are active platform partners, participating in campaigns like December Ensemble. Emmaüs Connect (digital inclusion) participates in education-focused campaigns. Multiple Emmaüs chapters publish missions on the platform.
• Secours CatholiquecoreGTM or Marketing PartnerMajor Catholic humanitarian organization active across France. Listed as a popular organization on the platform, publishing solidarity and social missions. Active in general platform ecosystem.
• La Cravate SolidaireminorGTM or Marketing PartnerLa Cravate Solidaire helps job seekers with professional clothing and interview preparation. Partner in the September pour apprendre campaign and produces testimonial content for the platform.
• Restos du CoeurcoreGTM or Marketing PartnerMajor French food assistance charity, one of the most popular organizations on the platform. Publishes food distribution and solidarity missions through JeVeuxAider.
• APF France HandicapcoreGTM or Marketing PartnerMajor French disability rights organization with multiple missions across the platform. APF Evasion France Handicap also partners for the summer touring campaign, mobilizing volunteers for accessible vacation programs.
• Les Crous (Centres régionaux des œuvres universitaires et scolaires)minorGTM or Marketing PartnerCrous manages student social services across France. A partnership convention was signed between Cnous and the Réserve Civique in September 2021 to promote student civic engagement. Crous promotes JeVeuxAider missions to the student population.
• Sciences Po (Institut d'Études Politiques de Paris)minorGTM or Marketing PartnerSciences Po, the elite French higher education institution, is listed as a partner, likely promoting volunteer engagement among its student body.
• EntourageminorGTM or Marketing PartnerEntourage fights isolation and poverty through community-building initiatives. Active in December Ensemble campaigns with volunteer testimonies published on the JeVeuxAider platform.
• Protection CivilecoreGTM or Marketing PartnerCivil protection organization that publishes emergency response and first aid volunteer missions on the platform. Active in the Février pour protéger campaign for prevention and emergency response.
• Collectif MentoratcoreGTM or Marketing PartnerCollectif Mentorat is a coalition of organizations promoting mentorship for young people in France. Core partner in the September pour apprendre campaign, with its logo featured prominently on the campaign page. Organizes webinars and shares content to mobilize mentors.
• La Ligue de l'EnseignementcoreGTM or Marketing PartnerLa Ligue de l'Enseignement is a major French educational and civic federation. Core partner in the September pour apprendre campaign, sharing volunteer stories and organizing educational events.
• Ma Petite PlanèteminorGTM or Marketing PartnerMa Petite Planète organizes gamified ecological challenges for groups. Listed as a campaign partner on the national mobilization page, participating in environmental volunteer campaigns.
• makesensecoreGTM or Marketing Partnermakesense is a citizen mobilization organization that ran the December Ensemble 2023 campaign on JeVeuxAider, receiving over 800 volunteer applications. Produces testimonial content and organizes community engagement events. Active year-round in the volunteering ecosystem.
• Pro Bono LabminorGTM or Marketing PartnerPro Bono Lab connects professionals offering skills-based volunteering with non-profits. Listed among popular organizations on the platform and as a partner, helping organizations find skilled volunteers for specialized missions.
• Habitat et HumanismeminorGTM or Marketing PartnerHabitat et Humanisme fights precarious housing and social exclusion. Partner in the December Ensemble campaign (2025) producing testimonial content about isolation and precariousness in France.
• SPA (Société Protectrice des Animaux)coreGTM or Marketing PartnerThe SPA is France's oldest and largest animal protection organization, one of the most popular organizations on the JeVeuxAider platform, publishing animal care missions across France.
• CrispcoreTechnology or IntegrationCrisp provides the chatbot and customer support platform used on JeVeuxAider. The Crisp help center (reserve-civique.crisp.help) is the official help center linked from the platform. Crisp also employs an AI generative agent (Hugo) to respond to inquiries, with user opt-out capability.
• Social BuilderminorGTM or Marketing PartnerSocial Builder is an organization supporting women in tech and entrepreneurship. Listed as a campaign partner on the national mobilization page, participating in diversity and inclusion volunteer initiatives.
• ANLCI (Agence Nationale de Lutte Contre l'Illettrisme)minorGTM or Marketing PartnerANLCI is the national agency fighting illiteracy in France. Listed as a campaign partner on the national mobilization page, participating in education and literacy volunteer campaigns.
• Giving Tuesday FranceminorGTM or Marketing PartnerGiving Tuesday France is the French chapter of the global generosity movement. Listed as a campaign partner, promoting charitable volunteering and donations around the annual Giving Tuesday moment.
• Associations Mode d'EmploiminorGTM or Marketing PartnerAssociations Mode d'Emploi helps people start and manage associations in France. Listed as a partner, contributing to the non-profit ecosystem that uses JeVeuxAider for volunteer recruitment.
• Parrains par MilleminorGTM or Marketing PartnerParrains par Mille connects volunteer mentors (godparents) with young people facing difficulties. Partner in the September pour apprendre campaign, promoting mentorship volunteer missions.
• DatagirminorGTM or Marketing PartnerDatagir, supported by ADEME, produces citizen tools for environmental awareness. Partner in the Printemps pour la Planète campaign, contributing environmental volunteer missions and awareness content. Engaged nearly 150 citizens in the 2023 campaign.
• CNous (Centre national des oeuvres universitaires et scolaires)coreStrategic or Co-development PartnerIn September 2021, CNous and the Réserve Civique signed a formal convention (convention) to promote student civic engagement. This is a structured, bilateral partnership with a signed agreement, making it a higher-tier strategic relationship. The convention supports the engagement of university students as volunteers through JeVeuxAider.

Scale indicators16 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• HelloAsso: France's leading platform for nonprofits, providing free fundraising, ticketing, and association management tools. Already a partner of JeVeuxAider, it is an emerging incumbent in French nonprofit infrastructure with broader scope that could expand into volunteer recruitment over time.
• European Solidarity Corps: EU-level program offering volunteering and solidarity placements for young Europeans, including in France. Operates at a supranational level with funded placements, complementing but not directly competing with JeVeuxAider's domestic French volunteer model.
• VolunteerMatch: The largest US online volunteer matching platform, with a similar mission-search-and-apply product model. Provides a useful international benchmark for JeVeuxAider's digital infrastructure, although it operates in a different regulatory and cultural context.

Direct peers

• France Bénévolat: National French association with 80+ local branches that recruits and places volunteers with nonprofits. Operates a comparable volunteer matching mission but is structurally smaller and operates through in-person local centers rather than a digital-first model.
• Tous Bénévoles: One of France's longest-running online volunteer matching platforms, founded in 2003. Connects volunteers with nonprofit associations on a similar mission-discovery model to JeVeuxAider, but operates as an independent association without the same government scale or institutional referral advantage.
• Service Civique: The French state's primary civic service program (service-civique.gouv.fr), also operated under the Ministry of Sports, Youth, and Associative Life. Targets a closely overlapping audience of young French citizens seeking structured civic engagement, with a longer-term (6-12 month) mission model versus JeVeuxAider's flexible short-duration model.
• Benevolt: French volunteer matching platform connecting individuals with nearby nonprofit missions. Closely mirrors JeVeuxAider's mission-search-and-apply product model but is a private, smaller-scale competitor without government backing or national campaign infrastructure.

Emerging players

• Idealist: Global nonprofit and volunteer matching platform with a strong focus on mission-driven careers and social impact roles. Comparable in mission-discovery functionality to JeVeuxAider, but with an international scope and an emphasis on paid and unpaid social-impact opportunities.
• Passerelles & Compétences: French nonprofit that connects skilled professionals (lawyers, consultants, marketers) with nonprofits for short-term skills-based volunteering missions. Overlaps with JeVeuxAider's Pro Bono Lab and similar offerings but specializes in the pro bono/skills-based volunteering niche.

Others

• Points of Light: US-based nonprofit focused on civic engagement, volunteer mobilization, and corporate volunteer programs. Operates adjacent ecosystem services (corporate volunteering, civic holiday campaigns like 'Make a Difference Day') and is thematically comparable to JeVeuxAider's national mobilization model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@jeveuxaider.gouv.fr1
• LinkedInlinkedin.com/company/jeveuxaider-gouv-fr
• Instagraminstagram.com/jeveuxaider_gouv

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JeVeuxAider.gouv.fr