What Komunikasi does

Komunikasi Srl is an Italian digital agency headquartered in Modena, with a secondary office in Bologna, providing an integrated stack of web development, e-commerce build-out, SEO and creative copywriting, brand identity design, and performance marketing services. The firm's core technology consists of standard web frameworks and CMS/e-commerce platforms combined with advertising platforms (Google Ads, Meta Ads) and SEO tooling (Seozoom, Ubersuggest, Google Analytics); it does not develop proprietary platforms except for the DolceBot short-term rental management product, which integrates HubSpot, WhatsApp, and major OTAs (Airbnb, Booking, Vrbo) with an AI-based guest communications assistant called 'Maya.'

The business operates a professional services revenue model combining project-based fees for website and e-commerce builds with retainer-based monthly engagements for ongoing digital marketing, SEO, and brand work. Pricing is quote-based and not publicly disclosed. The go-to-market is sales-led and consultative: Komunikasi offers free initial consultations, assigns each client a dedicated team (digital strategist, graphic designer, web developer), and provides monthly performance reports. The primary customer segment is Italian small and medium-sized businesses, supplemented by selective enterprise accounts (Cordua, Roscioli, Mario Neri Catering) and one public-sector client (Comune di Modena). Distribution is direct, regional (Emilia-Romagna and Northern Italy), and supported by an active owned-media presence on Instagram, TikTok, LinkedIn, Facebook, and a content blog.

The company is privately held, founder-owned and operated by Matteo Gagliardi (Titolare), bootstrapped with no disclosed external funding, and structured as an Italian Srl with €10,000 share capital. Headcount is 72, with cumulative client engagements of 537 over 2020-2025 and a 4.8/5.0 Trustpilot rating across 54 reviews. Holding Google Partner and Meta Business Partner statuses are the primary third-party credentials, while strategic product development has begun to extend beyond pure service work through the Miiora B2B beauty platform and the DolceBot property management product.

Name

Komunikasi

Legal name

Komunikasi Srl

Website

https://komunikasi.it

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Komunikasi is a Modena-based Italian digital agency offering website development, e-commerce, SEO, brand identity, and performance marketing services to SMBs and select enterprises, primarily in the Emilia-Romagna region, with 72 employees and 537 clients served since 2020.

Ownership category

akta.pro rank

Product category

Digital Marketing Services

NAICS

Advertising Agencies (541810), Advertising Agencies (54181), Advertising, Public Relations, and Related Services (5418)

SIC

Services-Advertising Agencies (7311), Services-Advertising (7310)

akta.pro primary industry

Shopper/Commerce Creative Agencies (Retail & Marketplace Creative) (MPAAAAAH)

Keywords

• Web development services
• Ecommerce development
• Digital marketing agency
• SEO copywriting
• Brand identity design

Headquarters

HQ city

Modena

HQ country

Italy

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Web Development Services: Project-based and retainer fees for website development, e-commerce development, and web applications
2. Digital Marketing Services: Ongoing retainer arrangements for SEO, copywriting, brand identity, and web marketing services with monthly reporting

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Komunikasi is a digital web agency that designs, develops, and markets websites and online stores for Italian businesses, and provides ongoing performance marketing, SEO and creative copywriting, and brand identity services. Each client is supported by a dedicated team of digital strategist, graphic designer, and web developer, with monthly performance reporting.

Product overview

Komunikasi is a web agency offering a comprehensive suite of digital services focused on web presence development and online marketing. The service portfolio consists of six core offerings: Realizzazione Siti Web (custom website development), Sviluppo Ecommerce (e-commerce platform development), SEO Copywriting (search optimization and content), Copywriting Creativo (creative writing and brand communication), Web Marketing (performance advertising and strategic marketing), and Brand Identity (visual identity and brand development). These services work together as an integrated digital ecosystem where the agency handles everything from initial brand creation and website development through to SEO optimization, content strategy, and ongoing performance marketing campaigns.

Differentiator

Problem solved

Functional benefit

Products and services

• Realizzazione Siti Web (Website Development) Custom website development creating next-generation sites optimized for user experience and business objectives, including mockup design tailored to client vision and responsive layouts. Targeted at Italian SMBs and enterprises needing a professional web presence.
• Sviluppo Ecommerce (E-commerce Development) Professional e-commerce development with advanced functionality including responsive design, product reviews, discount systems, multiple payment gateways, and integration with external management software. For online retailers and brands launching or scaling an online store.
• SEO Copywriting Search engine optimization and content writing services including SEO consulting, site structure analysis, keyword research, on-site optimization, link building, and Digital PR campaigns. For Italian businesses seeking organic visibility and conversions.
• Copywriting Creativo (Creative Copywriting) Creative writing services for advertising and brand communication including naming, payoff creation, brochure and catalog text, website content, blog posts, newsletters, and editorial plans. For brands and businesses needing persuasive content across channels.
• Web Marketing (Performance Marketing) Strategic digital marketing services including performance advertising campaigns (Meta Ads, Google Ads), market analysis, KPI monitoring, and ROI optimization. For e-commerce retailers and lead-generation-driven businesses seeking measurable performance outcomes.
• Brand Identity Brand development services creating cohesive visual identity including logo design, coordinated imagery, visual identity systems, brand guidelines, and style guides. For businesses launching or refreshing their brand across web, print, and social channels.

Quantifiable outcome

• 537 clients managed in 5 years
• +5 more outcomes

Named customers21 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability3 records

Partnerships

Three partnerships are on record, tiered core and minor.

• GooglecoreTechnology or IntegrationOfficial Google Partner with certified expertise in Google Ads management and optimization. The partnership enables advanced advertising capabilities and access to Google's latest tools and best practices for client campaigns.
• MetacoreTechnology or IntegrationMeta Business Partner status for Facebook and Instagram advertising services. Provides access to Meta's advertising platforms, tools, and support for managing client campaigns on social media.
• Sweet Potatoes (Content Creator)minorGTM or Marketing PartnerInfluencer collaboration for video content creation. Partnered with creator for Lube Store Mirandola campaigns producing engaging video content.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• WPP: Largest global advertising services group with Italian agencies (e.g., GroupM, Ogilvy) covering advertising, digital, and brand strategy; broader portfolio but overlapping service categories with Komunikasi.
• Publicis Groupe: Global advertising and communications holding with significant Italian operations offering the same digital, creative, and media services as Komunikasi but at enterprise scale; represents the top-tier competition for mid-market accounts.

Direct peers

• Search On Media Group: Italian SEO-led digital agency offering content marketing, web development, and performance campaigns; overlaps directly with Komunikasi's SEO copywriting and web marketing services.
• TSW Srl: Turin-based Italian full-service digital agency offering web development, e-commerce, SEO, and digital marketing to mid-market clients; comparable in service mix, regional Italian footprint, and SMB/mid-market focus to Komunikasi.
• Bewe Srl: Italian digital agency providing web design, e-commerce, SEO, and social media marketing to SMEs; comparable in service mix, customer size, and Italian regional market positioning.
• Doing Srl: Italian digital agency with full-service digital strategy, web development, and performance marketing; comparable mid-market Italian focus and end-to-end service portfolio.
• Eo Ipso: Italian creative and digital agency offering brand identity, web, and marketing services; comparable in integrated brand-and-performance offering targeting Italian SMB and mid-market clients.
• Hiboost: Italian digital agency providing web development, e-commerce, and digital marketing services to SMBs; similar boutique-to-mid size, integrated service model, and Italian regional customer base.
• Webranking: Italian SEO and digital marketing agency with a strong performance-marketing and web-development practice serving SMEs across Italy; directly comparable in core offerings (SEO, web marketing, content) and customer profile.

Others

• HubSpot: Marketing automation and CRM platform with which Komunikasi is a partner; represents an enabling technology ecosystem rather than a competitor, but its growing suite of agency-style services is a structural force on the SMB marketing services market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/komunikasiwebagency
• LinkedInlinkedin.com/company/komunikasiwebagency
• Instagraminstagram.com/komunikasi_webagency/?hl=it
• TikToktiktok.com/@komunikasiwebagency

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Komunikasi