Konica Minolta Business Solutions Greece

What Konica Minolta Business Solutions Greece does

Konica Minolta Business Solutions Greece is a wholly-owned Greek subsidiary of Konica Minolta Business Solutions Europe GmbH, operating as a single-member societe anonyme headquartered in Metamorphosis, Attica with a regional office in Thessaloniki. The company sells and services office multifunction printers (bizhub i Series), professional production printing systems (AccurioPress), managed IT services under the Intelligent Connected Workplace (ICW) umbrella, AI-powered video surveillance and remote visual support tools, and healthcare imaging solutions. Its customer base spans small and medium businesses, large enterprises, the public sector, and healthcare, with named Greek accounts including The Writing Fields, Rainbow Waters, Regency Entertainment, and Menarini Hellas.

The technology stack combines Konica Minolta's proprietary hardware (bizhub i Series MFPs, AccurioPress C12010S production press) with partner-integrated software including M-Files for intelligent information management, DocuSign for electronic signatures, RealWear smart glasses, and the Microsoft cloud ecosystem under a Global Managed Partner relationship established in 2021. The AIRe Link remote visual support tool uses computer vision for real-time field service assistance, capable of resolving up to 80% of common technical problems remotely. Integrations span computer vision, process automation, and AI-driven video analytics for security and quality control applications, layered on top of ISO 27001-certified information security and ISO 14001:2015 environmental management standards.

Revenue is generated through a hybrid model: one-time hardware sales of printers and production presses, subscription-based managed IT services under the ICW framework, recurring software licenses for M-Files document management and digital procurement, and managed service contracts including remote support via AIRe Link. Go-to-market combines direct enterprise sales for large accounts with a nationwide authorized dealer network for SMB and mid-market customers, supported by an eBIZ customer portal, a Video Solution Services showroom, and participation in trade shows such as the Thessaloniki International Fair (TIF/ΔΕΘ). The company claims the #1 position in the European A3 color MFP market and has led European A3 cut-sheet production printing for over a decade.

Name

Konica Minolta Business Solutions Greece

Legal name

Konica Minolta Επιχειρηματικές Λύσεις Ελλάς Μονοπρόσωπη Α.Ε.

Website

https://konicaminolta.com.gr

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Konica Minolta Business Solutions Greece is a wholly-owned subsidiary that sells and services office printers, professional production presses, managed IT services, and AI-powered video solutions to SMBs, large enterprises, and public sector customers across Greece.

Ownership category

akta.pro rank

Product category

Office Printing and Document Solutions

NAICS

Printing and Related Support Activities (3231), Commercial Printing (except Screen and Books) (323111), Support Activities for Printing (32312)

SIC

Printing Trades Machinery & Equipment (3555), Commercial Printing (2750), Service Industries For The Printing Trade (2790)

akta.pro primary industry

Multifunction Printers (Print/Scan/Copy/Fax) (HDACAEAE)

akta.pro secondary industries

Production & High-Volume Printing Systems (HDACAEAJ), Managed Print Hardware (Fleet/Departmental Printers) (HDACAEAK), Print & Peripheral Services (Managed Print, scanners, peripherals) (BPAEAIAM), Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

Keywords

• Office printing solutions
• Managed IT services
• Document management
• Production printing systems
• Digital workplace solutions

Headquarters

HQ city

Metamorphosis

HQ country

Greece

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Hardware Sales: Sale of office printers, multifunction devices (MFP), and professional production printing equipment
2. Managed IT Services: Ongoing IT services including cloud solutions, IT management, security and workplace automation
3. Service and Support: Technical maintenance, remote support via AIRe Link, and after-sales support services
4. Software Solutions: M-Files document management, digital procurement platforms, and workflow automation solutions

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Konica Minolta Business Solutions Greece sells office multifunction printers (MFPs), professional production printing presses, managed IT services, and AI-powered video surveillance solutions to business customers in Greece. The company operates as the Greek subsidiary of Konica Minolta Business Solutions Europe GmbH, distributing hardware, integrating software platforms such as M-Files for document management, and providing remote technical support through its AIRe Link platform.

Product overview

Konica Minolta Business Solutions Greece operates as a comprehensive digital solutions provider offering multiple integrated product lines: Digital Office (bizhub i Series MFPs and office printers), Professional Printing (AccurioPress production presses and inkjet solutions), IT Services/Intelligent Connected Workplace (cloud, security, workflow management), Video Solution Services (AI-powered security), and Healthcare solutions. The portfolio includes sub-products like AIRe Link (remote visual support tool), eBIZ customer portal, and M-Files intelligent document management platform. The company holds a #1 market position in European A3 color MFP market and leads in production printing for over a decade. The Greek operation serves as part of the Konica Minolta Europe network.

Differentiator

Problem solved

Functional benefit

Brands

• Intelligent Connected Workplace (ICW): Digital workplace solutions including cloud, IT management, print management, video solutions, collaboration, security, and workflow management services for office, remote and hybrid work environments.
• Igniting Print Possibilities
• AIRe Link

Products and services

• Digital Office Office printing systems including bizhub i Series multifunction printers (MFPs), office printers, and workflow consultation services. Includes printing system consultation, implementation, and managed digital workflow services for businesses.
• Professional Printing

Quantifiable outcome

• Up to 80% of common technical problems resolved remotely

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability7 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core and minor.

• MicrosoftcoreStrategic or Co-development Partner · 1 January 2021Konica Minolta is a Microsoft Global Managed Partner since 2021, offering cloud solutions, IT management, and digital workplace services as part of the Microsoft ecosystem.
• M-FilescoreTechnology or IntegrationM-Files intelligent information management platform integrated with Konica Minolta solutions for document management, digital procurement, and contract lifecycle management.
• RealWearcoreTechnology or IntegrationRealWear smart glasses integrated with AIRe Link remote support platform, enabling hands-free visual support for field technicians.
• LinkedInminorGTM or Marketing PartnerLinkedIn Insight Tag for advertising, audience targeting, and professional network marketing activities.
• Keypoint IntelligencecoreOthersIndustry analyst firm providing awards, security validation, and market intelligence recognition for Konica Minolta products including AIRe Link and bizhub i Series.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Epson: Major printer OEM with strong presence in office and inkjet printing competing with Konica Minolta's office and production printing portfolios in the Greek market.
• Ricoh: Direct competitor in office MFPs, production printing, and IT services including managed document services. Operates in Greece through direct and partner channels.
• Xerox: Long-standing competitor in office MFPs and production printing, with established channel and direct operations in Greece. Overlaps with Konica Minolta in managed print services and document workflow.
• Kyocera: Global printer and document solutions company with European operations competing in office MFP and managed print services, overlapping with several of Konica Minolta's core offerings.
• Sharp: Office MFP and document solutions vendor with Greek operations, overlapping with Konica Minolta in SMB and enterprise office print and document workflow offerings.
• HP: Global leader in printing and personal systems with a Greek presence. Competes head-to-head in office MFP, production printing, and managed print services, while also bringing broader IT hardware portfolio.
• Lexmark: Enterprise-focused printer and managed print services vendor competing in mid-to-large enterprise segments, with channel presence in Greece addressing similar customer profiles.
• Brother: Multifunction printer and document solutions vendor with established Greek distribution, competing primarily in the SMB office print segment relevant to Konica Minolta's bizhub i Series.
• Canon: Global OEM of multifunction printers, production printing systems, and IT/document solutions with direct operations in Greece. Closely competes with Konica Minolta across office MFP, production printing, and managed print services.

Emerging players

• Toshiba: Toshiba Tec provides multifunction printers and managed print services across Europe, including Greece, competing in segments similar to Konica Minolta but with a smaller direct footprint in the Greek market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/konicaminoltagr
• YouTubeyoutube.com/@kmbgr
• Facebookfacebook.com/Konica-Minolta-BGR
• LinkedInlinkedin.com/company/konica-minolta-business-solutions-greece
• Instagraminstagram.com/konicaminoltagr

Compliance11 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Konica Minolta Business Solutions Greece