KYOCERA Document Solutions Austria

What KYOCERA Document Solutions Austria does

KYOCERA Document Solutions Austria is the Austrian market operation of KYOCERA Document Solutions Deutschland GmbH, which in turn is a wholly-owned subsidiary of the Tokyo-listed Japanese conglomerate KYOCERA Corporation. The Austrian entity, headquartered in Vienna with 27 employees, sells and supports document management hardware, software, and services to enterprise, public sector, and SMB customers across Austria, drawing on a DACH-wide dealer network, distribution partners, and the certified Chap Partnerprogramm (with an Austria-specific variant). Its primary customer-facing function is regional sales, partner enablement, and pre/post-sales support, while product development and corporate strategy are driven at the parent and DACH GmbH level.

The company's commercial portfolio is anchored by ECOSYS-based laser printers, multifunction printers (MFPs), and the TASKalfa / TASKalfa Pro production printing systems, with Kodak Alaris-branded document scanners (E-Serie, S-Serie, Scan Station, Perfect Page Technology) bundled for the capture side of the document lifecycle. Software and solutions — including Kyocera Workflow Manager (and its Cloud variant), Kyocera Cloud Information Manager, KWM Enterprise / NSCALE with Classify / Capture This!, Kyocera Control, AKI PrinTaurus Security Suite, E-Rechnungs-Software, and the accessible-communications product Cotopat — extend the offering into document management, security, regulatory compliance, and inclusive communications. Revenue is generated through hardware sales, toner and consumables, software subscriptions, scanner resale, and managed services such as on-site full-service support and warranty extensions up to 10 years.

The business model is a hybrid of transactional hardware/consumables sales and recurring software and services revenue, distributed primarily through an indirect channel rather than a large direct field force. Target verticals include healthcare, financial services, public sector, industry/production, retail, and church/welfare organizations, with messaging emphasizing cost efficiency, document security and compliance, sustainability (via ECOSYS long-life components and toner recycling), and the "making information faster" workflow narrative. Operating geographies cover Austria within the broader DACH region, leveraging 40 years of Kyocera's German market presence and the global resources of KYOCERA Corporation.

Name

KYOCERA Document Solutions Austria

Legal name

KYOCERA Document Solutions Deutschland GmbH

Website

https://kyoceradocumentsolutions.at

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

11–50 employees

Short description

KYOCERA Document Solutions Austria is the Vienna-based Austrian sales and support subsidiary of KYOCERA Corporation, distributing ECOSYS laser printers, MFPs, TASKalfa production printers, Kodak scanners, and document management software to enterprise, public sector, and SMB customers via a partner-led channel.

Ownership category

akta.pro rank

Product category

Office printing and document management hardware

NAICS

Printing and Related Support Activities (3231), Support Activities for Printing (323120), Software Publishers (5132)

SIC

Printing Trades Machinery & Equipment (3555), Services-Prepackaged Software (7372)

akta.pro primary industry

Production & High-Volume Printing Systems (HDACAEAJ)

akta.pro secondary industry

Printing & Document Infrastructure (MFP fleets, Print Servers, Managed Print) (EDAEAHAL)

Keywords

• Document management solutions
• Multifunction printers
• Production printing systems
• Managed print services
• Document workflow software

Headquarters

HQ city

Vienna

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Sales (Printers & MFPs): Sale of laser printers, multifunction printers (MFPs), and production printing systems including High-Speed A3 systems for high print volumes. ECOSYS-based devices designed for long-life, low maintenance operations.
2. Toner and Consumables: Sale of Kyocera original toners and consumables. Long-lasting original Kyocera toners designed for environmental sustainability and high quality output.
3. Software and Solutions: Licensing and sale of document management software including Kyocera Workflow Manager, Kyocera Cloud Information Manager, KWM Enterprise, Kyocera Control, and security solutions like AKI PrinTaurus Security Suite.
4. Scanner Products and Services: Sale of Kodak scanners (E-Serie, S-Serie, Scan Station) and scan services for document archiving (Aktenarchivierung).
5. Service and Support: Full service on-site support, warranty extensions, and maintenance services including 10-year warranty options.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

KYOCERA Document Solutions Austria sells ECOSYS-based laser printers, multifunction printers (MFPs), and TASKalfa Pro production printing systems to Austrian business customers, complemented by Kodak Alaris scanners, document management software (Workflow Manager, Cloud Information Manager, KWM Enterprise, e-invoicing), the AKI PrinTaurus Security Suite, and Cotopat accessible communications. The offering is rounded out by Kyocera original toners, full-service on-site maintenance, extended warranty (up to 10 years), and toner take-back/recycling programs delivered via a partner-led DACH distribution model.

Product overview

KYOCERA Document Solutions offers a comprehensive portfolio of document management solutions comprising ECOSYS laser printers, multifunction printers (MFPs), and TASKalfa Pro production printing systems as core hardware products. The offering includes Kodak Alaris branded scanner products (E-Serie, S-Serie, Scan Station), software solutions for document management (Kyocera Workflow Manager, Kyocera Workflow Manager Cloud, Kyocera Control, Kyocera Cloud Information Manager, KWM Enterprise/NSCALE), e-invoicing compliance software, accessible communication tools (Cotopat), and security solutions (AKI PrinTaurus Security Suite). Supporting services include full-service on-site maintenance, extended warranties up to 10 years, and toner recycling programs. The portfolio is unified under a 'making information faster' strategy, connecting hardware, software, and services for complete document lifecycle management from capture through archiving.

Differentiator

Problem solved

Functional benefit

Brands

• ECOSYS: ECOSYS technology - Long-life image drum and separate toner supply system for cost efficiency and environmental sustainability
• TASKalfa
• TASKalfa Pro
• Kyocera Workflow Manager
• Kyocera Control
• AKI PrinTaurus Security Suite
• Cotopat

Products and services

• ECOSYS Laserdrucker Award-winning ECOSYS laser printers featuring Kyocera's proprietary long-life component technology for cost-efficient, low-waste, environmentally sustainable office printing.
• Multifunktionsdrucker (MFPs) Multifunction printers combining printing, scanning, copying, and optional fax capabilities in a single device for office and enterprise document workflows.
• TASKalfa Pro 15000c High-performance production printing system designed for high-volume print environments in industrial and production settings.
• TASKalfa Pro 55000c Powerful production printing system for high-volume printing with advanced performance capabilities.
• Kodak Alaris Scanner E-Serie Professional document scanners for efficient information capture and digitization, distributed by Kyocera under its Kodak Alaris partnership.
• Kodak Alaris Scanner S-Serie High-performance scanner series for professional document scanning needs, distributed by Kyocera under its Kodak Alaris partnership.
• Kodak Scan Station Dedicated scan station solution for centralized document scanning and processing in office environments.
• Kyocera Workflow Manager Document workflow management software for structuring information and documents into efficient business processes.
• Kyocera Workflow Manager Cloud Cloud-based workflow management solution for document processing and business process optimization.
• Kyocera Control Print management and control software for fleet management and output cost optimization.
• Kyocera Cloud Information Manager Cloud-based information management solution for digital document storage, access, and retrieval.
• KWM Enterprise (NSCALE) Enterprise-class document management system for scalable information management across large organizations.
• KWM Enterprise Classify / Capture This! Intelligent document classification and capture solution for automated document processing within the KWM Enterprise platform.
• E-Rechnungs-Software Software solution for implementing mandatory electronic invoice compliance.
• Cotopat Accessible communication solution for barrier-free document accessibility and inclusive communications.
• AKI PrinTaurus Security Suite Print infrastructure security solution providing highest security level for printing environments.
• Kyocera Originaltoner Long-lasting original Kyocera toner supplies featuring environmental sustainability and high print quality.
• Full Service Vor-Ort On-site full-service maintenance and support for Kyocera devices.
• Garantieverlängerung Extended warranty options including the 10-year guarantee program for Kyocera devices.
• Toner-Rücknahme / Recycling Toner recycling and take-back service supporting environmental sustainability for Kyocera customers.

Quantifiable outcome

• Reduced output costs through efficient fleet management

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Kodak (Alaris)coreTechnology or IntegrationKyocera offers Kodak scanners including the E-Serie, S-Serie, and Kodak Scan Station as part of their product portfolio. The partnership includes Perfect Page Technology for high-quality document capture and scan services for document archiving.
• VFL Borussia MönchengladbachminorGTM or Marketing PartnerKyocera is proud co-sponsor and digitalization partner of Borussia Mönchengladbach football club, providing brand visibility and association with the club's brand.
• Certified Channel Partners (Chap Partnerprogramm)coreChannel Partner/ Reseller/ DistributorKyocera operates a certified partner program (Chap Partnerprogramm) with regional variants including Chap Partnerprogramm Österreich for Austria, enabling regional partners to resell and distribute Kyocera products and solutions.

Scale indicators1 record

Recent moves6 records

Expansion highlights6 records

Direct peers

• Sharp Electronics: Offers MFPs and document solutions with a meaningful European footprint; competes in similar enterprise and SMB print/document workflow deals.
• Epson: Global printer vendor with strong inkjet and EcoTank lines; an adjacent competitor in office printing and document capture, with overlapping channel and customer base.
• Konica Minolta: Strong DACH presence in MFPs, production printing (AccurioPress), and document management software (e.g., Dispatcher); directly overlaps with Kyocera's TASKalfa Pro and workflow offerings.
• Xerox: Legacy competitor in office MFPs, production printing, and managed print services; competes for the same enterprise and public-sector document workflow budgets in Europe.
• Lexmark: Enterprise-focused printer and MFP vendor with managed print services; competes with Kyocera particularly in mid-market and large enterprise segments.
• HP Inc. Largest global printer and MFP vendor; competes head-on with Kyocera in office laser printers, MFPs, and managed print services across enterprise and SMB segments in DACH.
• Brother Industries: Major printer and MFP vendor with strong SMB and SOHO presence; competes with Kyocera in laser printers, MFPs, and document workflow across European markets.
• Ricoh: Direct competitor in MFPs, production printing, and managed document services; both companies target similar enterprise verticals and sell through partner/channel models.
• Canon: Global imaging and office solutions vendor with strong MFP and production printing portfolios; directly competes in the same enterprise and SMB customer segments as Kyocera in Austria and DACH.

Emerging players

• DocuWare: Dedicated cloud document management / ECM vendor with deep European mid-market penetration; competes with Kyocera's KWM Enterprise/Workflow Manager software layer and is often unbundled from hardware sales.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/KYOCERADEUTSCHLAND
• Facebookfacebook.com/kyocera.deutschland
• LinkedInlinkedin.com/company/kyocera-document-solutions-austria-gmbh
• Instagraminstagram.com/kyocera_ds_de

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KYOCERA Document Solutions Austria