Ladner Village Physiotherapy Inc.

What Ladner Village Physiotherapy Inc. does

Ladner Village Physiotherapy Inc. is a privately held, single-location physiotherapy and rehabilitation clinic founded in 2019 in Ladner, Delta, British Columbia. The clinic delivers dedicated one-on-one treatment across a comprehensive service portfolio covering orthopaedic physiotherapy, vestibular rehabilitation, pelvic health (including pessary fittings), concussion management, TMJ therapy, neurological rehabilitation, chronic pain management, active rehab/kinesiology, registered massage therapy, dance physiotherapy, hypermobility management, seniors' health, professional bike fitting, registered clinical counselling (with EMDR and clinical hypnosis), and telehealth. The clinic is owner-operated by physiotherapists Devon Konrad (specializing in vestibular rehabilitation with 14 years of experience) and Nicole Coffey (deep training in pain science with Neil Pearson), supported by a team of approximately seven clinicians including physiotherapists, a registered kinesiologist, a registered massage therapist, and a registered clinical counsellor.

The clinic's technology stack is operational rather than AI-driven. Treatment modalities include manual therapy, exercise prescription, and the BTL 6000 Elite Radial Shockwave device acquired in November 2023 for chronic tendinopathies and soft-tissue conditions. Telehealth and online booking are delivered through the Jane App platform, which is HIPAA- and PIPEDA-compliant with peer-to-peer encrypted video. Patient acquisition is driven by an educational content marketing strategy — a continuously published blog (active since 2019) and an Instagram presence — rather than paid advertising.

Ladner Village Physiotherapy operates on a direct-to-consumer, fee-for-service professional services model. Patients self-book online via Jane App or contact the clinic by phone or email; the clinic does not use channel partners, resellers, or marketplace listings. Direct billing is available for counselling through Pacific Blue Cross; for other services, patients pay upfront and submit claims to extended health insurers (Manulife, Canada Life, Sun Life, Pacific Blue Cross). Telehealth physiotherapy is not direct-billed, and a credit card is required on file. Pricing is largely not publicly disclosed, with the notable exception of bike fit at $440 per 2-hour session. The clinic serves a defined local catchment of Ladner, Tsawwassen, and South Delta in person, with telehealth extending reach across British Columbia and Canada.

Name

Ladner Village Physiotherapy Inc.

Legal name

Ladner Village Physiotherapy Inc.

Website

https://ladnervillagephysio.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Ladner Village Physiotherapy Inc. is a privately held, owner-operated physiotherapy clinic in Ladner, Delta, BC, offering one-on-one orthopaedic, vestibular, pelvic health, concussion, neuro, chronic pain, massage, bike fit, counselling, and telehealth services to individuals across South Delta and broader British Columbia.

Ownership category

akta.pro rank

Product category

Physiotherapy and Rehabilitation Services

NAICS

Offices of Physical, Occupational and Speech Therapists, and Audiologists (62134), Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Health Services (8000)

akta.pro primary industry

Orthopedic & Sports Rehabilitation Centers (HLAFAFAI)

akta.pro secondary industry

Virtual PT/OT/MSK & Rehab Programs (Payer-Sponsored) (HLALACAI)

Keywords

• Physiotherapy services
• Vestibular rehabilitation
• Pelvic health therapy
• Concussion management
• Manual therapy

Headquarters

HQ city

Delta

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Physiotherapy and Rehabilitation Services: The clinic generates revenue through fee-for-service physiotherapy and rehabilitation sessions including orthopaedic physiotherapy, vestibular rehabilitation, pelvic health, concussion management, TMJ therapy, neuro rehab, chronic pain, seniors health, active rehab and kinesiology, massage therapy, bike fit, counselling, and telehealth. Direct billing to extended health insurance carriers (e.g., Pacific Blue Cross) is offered for counselling; patients pay upfront and submit claims for other services. The bike fit service is priced at $440 for a 2-hour session.
2. Telehealth / Online Appointments: Online physiotherapy and counselling appointments are offered via the Jane telehealth platform. Credit card is required on file before the appointment. Most insurance carriers including Manulife, Canada Life, Sun Life, and Pacific Blue Cross now accept telehealth visits. Direct billing is not available for telehealth physiotherapy appointments.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Ladner Village Physiotherapy is a healthcare clinic that delivers one-on-one physiotherapy, rehabilitation, and registered massage therapy services, supported by specialty programs in vestibular rehabilitation, pelvic health, concussion management, TMJ therapy, neurological rehabilitation, chronic pain, active rehab/kinesiology, bike fitting, and registered clinical counselling. Services are provided in-person at the Ladner, BC clinic and remotely via a Jane App-based telehealth platform, with the BTL 6000 Elite Radial Shockwave device used as an add-on treatment modality.

Product overview

Ladner Village Physiotherapy is a physiotherapy and rehabilitation clinic offering a comprehensive suite of services centered on one-on-one, personalized treatment. The core offering includes orthopaedic physiotherapy enhanced with BTL Shockwave therapy as an add-on treatment modality. The clinic provides specialized services in pelvic health, vestibular rehabilitation, concussion management, TMJ therapy, neurological rehabilitation, chronic pain management, active rehab with kinesiology, massage therapy, and telehealth. Additional specialty services include dance physiotherapy, hypermobility management, senior's health, bike fitting, pessary fittings, and counselling with EMDR and clinical hypnosis. The clinic emphasizes evidence-based practice and cutting-edge technology within a personalized treatment approach.

Differentiator

Problem solved

Functional benefit

Products and services

• Orthopaedic Physiotherapy Evidence-based physiotherapy for musculoskeletal conditions including sprains, strains, fractures, and post-surgical rehabilitation, using manual therapy, exercise prescription, and advanced techniques. For individuals recovering from orthopaedic injuries, post-surgical patients, and those with chronic or overuse injuries.
• Pelvic Health Physiotherapy
• Vestibular Rehabilitation
• Concussion Management
• TMJ Therapy
• Neuro Rehabilitation
• Chronic Pain Management
• Active Rehab and Kinesiology
• Massage Therapy
• Telehealth
• BTL Shockwave Therapy BTL 6000 Elite Radial Shockwave therapy using acoustic waves to treat chronic tendinopathies, plantar fasciitis, calcific tendinopathy, and promote tissue healing. For patients with chronic soft-tissue conditions, offered as an add-on to physiotherapy sessions.
• Dance Physiotherapy
• Physiotherapy for Hypermobility
• Senior's Health Physiotherapy
• Bike Fit Assessment
• Pessary Fittings
• Registered Clinical Counselling

Quantifiable outcome

• Shockwave therapy breaks down calcifications, promotes angiogenesis (new blood vessel growth), stimulates collagen production, and releases Substance P pain neurotransmitter, providing long-lasting relief for chronic conditions.
• +1 more outcomes

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Others

• Jane App: Clinic management and telehealth platform on which Ladner Village runs its booking, telehealth, and patient workflows — an enabling infrastructure partner rather than a competitor.
• WebPT: Physiotherapy clinic management software serving thousands of rehab clinics in North America — adjacent enabling technology comparable to the Jane platform Ladner Village uses.

Broad incumbents

• CBI Health Group: Major Canadian rehabilitation provider operating clinics across the country with multi-specialty PT, occupational therapy, and rehab services — represents the consolidated incumbent competition.
• Lifemark Health Group: Canada's largest physiotherapy and rehabilitation network with national employer contracts and broad multi-specialty services — an incumbent whose scale and payer relationships dwarf Ladner Village's.
• pt Health: Large Canadian physiotherapy network affiliated with Loblaw/Shoppers Drug Mart offering broad PT services nationally — comparable as a scaled incumbent competitor in rehabilitation services.

Direct peers

• Cornerstone Physiotherapy: Independent multi-clinic Canadian physiotherapy practice offering one-on-one treatment across orthopaedic, vestibular, pelvic health, and sports rehab — comparable in care model and multi-specialty positioning.
• Momentum Health: Western Canadian multi-specialty physiotherapy and rehabilitation chain with comparable offerings in orthopaedic, vestibular, pelvic health, and active rehab — direct competitor in the regional PT market.
• Back in Motion Rehab: BC-based multi-location physiotherapy and rehabilitation network offering orthopaedic, vestibular, concussion, pelvic health, and active rehab — directly comparable in service mix and BC geography to Ladner Village Physiotherapy.
• Physio Collective: BC-based independent physiotherapy clinic focused on one-on-one, evidence-based care across multiple specialties — closely aligned with Ladner Village's personalized treatment model and regional positioning.

Emerging players

• Mend: Virtual physiotherapy platform offering online MSK rehab and injury recovery — emerging digital competitor targeting the same telehealth-friendly segments of Ladner Village's service line.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/ladnervillagephysio/?hl=en
• LinkedInlinkedin.com/company/ladner-village-physio

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ladner Village Physiotherapy Inc.