Les Voisins
Les Voisins is a French inclusive hospitality company operating a 12-room accessible auberge in Brittany, serving caregivers, people with disabilities, and seniors through short stays, group bookings, and institutional partnerships.
- Company typePrivate
- Founded2021
- HeadquartersPloufragan, France
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Les Voisins does
Les Voisins is a French inclusive hospitality company founded in 2021 and headquartered in Ploufragan, near Saint-Brieuc in Brittany. The company operates a single 12-room auberge engineered for full accessibility, serving three primary segments: caregivers, individuals with disabilities (PMR), and seniors. The property carries the "Tourisme & Handicap" certification, a French national designation recognizing accessible tourism infrastructure across motor, visual, auditory, and mental disability dimensions, and is reported to maintain a 4.6/5 guest rating.
The business model is short-stay accommodation with a base rate starting at €70 per night, broadened by specialized packages including caregiver respite stays, group bookings (averaging around 30 guests), and seven-night themed stays. Distribution combines direct B2C bookings with B2B referral channels through major medico-social and disability associations such as France Alzheimer, APAJH, CNLTA, Adeona, YOOLA, and APF France Handicap. A partnership with Bulle d'Air is used to surface financial-aid pathways to prospective guests, reducing affordability friction for the target segments.
The company is backed by a consortium of institutional and public-sector financial partners — Banque des Territoires, Bpifrance, Région Bretagne, BNP Paribas, France Active, and Crédit Agricole — reflecting its positioning within the social and solidarity economy rather than a venture-backed growth model. The company employs approximately 19 staff for the single site. No venture capital rounds, acquisitions, M&A activity, or AI-driven product capabilities are disclosed in the available input.
Les Voisins firmographics
Firmographics- Name
- Les Voisins
- Legal name
- Meilleurs Voisins SAS
- Website
- https://les-voisins.fr
- Company type
- Private
- Founded year
- 2021
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Les Voisins is a French inclusive hospitality company operating a 12-room accessible auberge in Brittany, serving caregivers, people with disabilities, and seniors through short stays, group bookings, and institutional partnerships.
- Ownership category
- akta.pro rank
Les Voisins industry classification
Industry- Product category
- Inclusive Accessible Hospitality Services
- NAICS
- Hotels (except Casino Hotels) and Motels (72111), Other Traveler Accommodation (72119)
- akta.pro primary industry
- Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)
- akta.pro secondary industry
- Resort-Style Extended-Stay Properties (THAGAEAL)
Keywords
Where Les Voisins is headquartered
LocationHeadquarters
- HQ city
- Ploufragan
- HQ country
- France
- HQ region
- Europe
Offices1 record
Markets served
Les Voisins business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Hotel Room Rentals: Core revenue from overnight accommodations in accessible rooms. Pricing starts at €70 per night with services and meals available as add-on options. Rooms can be booked directly through the website booking system or via phone/email inquiry.
- Respite Stay Packages: Customized caregiver respite packages that include accommodation, meal options, activities, and organizational support. These multi-night stays require 50% deposit at booking with balance due upon departure. Pricing varies based on duration, services selected, and group size.
- Group Bookings: Dedicated group stay packages for associations, medico-social structures, companies, and families. Services include private dining areas, adapted activities, and customized organization. Pricing based on per-person rates with custom quotes provided.
- Gift Vouchers: Gift certificate sales allowing customers to offer restful stays to loved ones. Sold through the website form.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Standard room rate starting at €70 per night with services and meals as optional add-ons |
| Unit Pricing | Pay-as-you-go | Weekend respite package - 2 nights with flexible options |
| Unit Pricing | Multi-year contract | Week-long respite stay - 7 nights with comprehensive support |
| Other | Multi-year contract | Custom group packages with personalized quotes |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Les Voisins product offering
Product offeringCore offering
Les Voisins operates an inclusive auberge (inn) offering accessible overnight accommodations and tailored respite stays for caregivers and their loved ones, people with reduced mobility, and seniors. The 12-room Hôtel Les Voisins Beaucemaine in Ploufragan, Brittany provides fully adapted PMR rooms, on-site accompaniment, meal plans, adapted activities, and medical equipment, sold via à la carte packages, weekend retreats, week-long caregiver respite stays, and group bookings for associations and companies.
Product overview
Les Voisins operates as an inclusive hospitality company offering a portfolio of accessible accommodations and respite services at Hôtel Les Voisins Beaucemaine in Brittany, France. The core offering is the inclusive auberge (inn) with twelve fully accessible PMR rooms, supplemented by a range of tailored stay programs including caregiver respite stays (Séjours aidants-aidés), couple stays (Vous et votre conjoint), parent-child stays (Vous et votre enfant), custom caregiver-care recipient stays (Vous et votre proche), and group/association stays. Additional services include medical equipment rental, specific on-demand assistance, gift vouchers, online booking, and financial aid guidance through the Bulle d'Air partnership. The company differentiates through its Tourism & Handicap certification, 24/7 on-site team, and focus on inclusive hospitality for people with disabilities, seniors, and their caregivers.
Differentiator
Problem solved
Functional benefit
Products and services
- Hôtel Les Voisins Beaucemaine The main inclusive auberge/hotel located at 33 Rue de Beaucemaine, Ploufragan, Brittany, offering accessible overnight accommodations in 12 fully accessible rooms (PMR) for people with disabilities, seniors, caregivers, and their loved ones, with adapted common spaces, veranda, garden, and on-site services.
- Caregiver Respite Stays (Séjour « Vous et votre proche ») Custom multi-day stays built around caregiver needs, where the stay is tailored to the specific situation of the caregiver and their loved one (parent, partner, child, or other vulnerable person). Includes accessible accommodations, optional meal plans, adapted activities, and organizational support from booking through departure.
- Couple Respite Stays (Séjour « Vous et votre conjoint ») Specialized fixed-date stays for caregiver-care recipient couples to rest together, reconnect, and enjoy an adapted setting designed for their shared needs, with accommodation in accessible rooms and optional add-on services.
- Parent-Child Respite Stays (Séjour « Vous et votre enfant »)
Quantifiable outcome
- Guest satisfaction rating of 4.6 out of 5
- +2 more outcomes
Companies that use Les Voisins
Customer profileNamed customers6 records
Segments5 records
Ideal customer profiles4 records
Les Voisins technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Les Voisins partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered minor and core.
- Antropia ESSECminorESSEC Business School incubator supporting social innovation ventures. Provided entrepreneurship development and mentorship support.
- Bulle d'AircoreFinancial aid partner referenced for potential funding assistance for respite stays. Helps connect caregivers with financial support programs for their stays.
- Tourisme & HandicapcoreOfficial French certification program validating accessibility across multiple disability categories. Les Voisins holds this certification, providing verified accessibility credentials.
- Ville de Saint-BrieucminorCity of Saint-Brieuc local government supporting local tourism development and inclusive initiatives.
- AG2R La MondialeminorSocial protection and insurance group, potentially providing coverage options or partnerships related to caregiver support.
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Les Voisins competitors and assessment
Company assessmentBroad incumbents
- Odalys Vacances: Large French operator of vacation residences and holiday villages across coastal and mountain destinations. Comparable as a broad incumbent that increasingly markets accessible units and could compete with Les Voisins for family and group tourism in Brittany-adjacent destinations.
- Les Villages Clubs du Soleil: French network of village clubs offering all-inclusive leisure stays with animation and adapted services. Comparable as an incumbent group-stay operator that overlaps with Les Voisins on association and group bookings in regional France.
- Belambra Clubs: One of France's largest vacation-club operators with coastal and countryside properties. Comparable as a broad French hospitality incumbent that increasingly offers accessible rooms and adapted services, competing for family and group leisure demand that overlaps with Les Voisins.
- VVF Villages: Long-established French network of vacation villages across diverse regions. Comparable as a broad incumbent offering group and family stays in regional France, with some accessible accommodations, competing for the same inclusive-tourism and group-association demand.
- Cap France: French cooperative network of independent vacation villages and residences. Comparable as a multi-region vacation-village operator competing with Les Voisins for group, association, and family bookings, though without a specialized caregiver-respite focus.
Emerging players
- Les jardins d'Arcadie: French operator of serviced senior residences combining independent living with on-demand services. Comparable as a mission-adjacent operator serving the senior/caregiver segment with hospitality-style accommodations, though in a long-stay residential rather than short-stay auberge format.
- G\u00eetes de France: Largest French network of independent rural gites and holiday rentals, including some labeled accessible lodgings. Comparable as a fragmented accommodation network with growing accessibility offerings that competes for individual accessible-tourism bookings in Brittany.
Direct peers
- Bleu Castel: French operator of adapted holiday villages for people with disabilities and their families. Comparable to Les Voisins because it combines accessible accommodation, caregiver-friendly programming, and adapted activities, though its model is village-scale rather than auberge-scale.
- Vacances Adapt\u00e9es (R\u00e9seau Passerelles): French organizer of adapted group vacations for adults with intellectual or behavioral disabilities. Comparable to Les Voisins because it serves a similar medico-social and caregiver audience with tailored stays, though it is more focused on group travel than individual respite.
- Handi H\u00f4tel: French network of hotels and restaurants certified for accessibility, offering PMR-equipped rooms and adapted services across multiple regions. Directly comparable to Les Voisins as an accessible-hotel concept targeting travelers with disabilities and caregivers, though it operates as a network of independent properties rather than an owned-and-operated auberge.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Les Voisins social profiles
Digital presenceLes Voisins compliance and trust
Trust signalCompliance1 record
Les Voisins financial estimates
Financial estimateRevenue estimate
Valuation estimate
Les Voisins leadership team
Management profileNumber of profiles
Profiles2 records
Les Voisins funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Les Voisins M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Les Voisins
What does Les Voisins do?
Les Voisins operates an inclusive auberge (inn) offering accessible overnight accommodations and tailored respite stays for caregivers and their loved ones, people with reduced mobility, and seniors. The 12-room Hôtel Les Voisins Beaucemaine in Ploufragan, Brittany provides fully adapted PMR rooms, on-site accompaniment, meal plans, adapted activities, and medical equipment, sold via à la carte packages, weekend retreats, week-long caregiver respite stays, and group bookings for associations and companies.
Is Les Voisins a public or private company?
Les Voisins is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Les Voisins founded?
Les Voisins was founded in 2021. It employs 11 to 50 people.
Where is Les Voisins based?
Les Voisins is headquartered in Ploufragan, France, in the Europe region.
How does Les Voisins make money?
Four revenue lines are on record. Hotel Room Rentals are the primary driver. The others are respite Stay Packages, group Bookings and gift Vouchers.
Who are Les Voisins's main competitors?
Broad incumbents on record are Odalys Vacances, Les Villages Clubs du Soleil, Belambra Clubs, VVF Villages and Cap France. Emerging players are Les jardins d'Arcadie and G\u00eetes de France. Direct peers are Bleu Castel, Vacances Adapt\u00e9es (R\u00e9seau Passerelles) and Handi H\u00f4tel.
Does Les Voisins have an API?
No public API is recorded for Les Voisins.
What industry is Les Voisins in?
Les Voisins's product category is Inclusive Accessible Hospitality Services. Its primary akta.pro industry code is THAGAAAD, Resort-Area Full-Service Hotels (Non–All-Inclusive), with a secondary code of THAGAEAL, Resort-Style Extended-Stay Properties. Its NAICS code is 72111.