Lošinj Hotels & Villas

What Lošinj Hotels & Villas does

Lošinj Hotels & Villas is a Croatian hospitality brand that operates 13 properties on Lošinj Island in the Kvarner archipelago under Jadranka turizam d.o.o., itself part of the 70+ year-old Jadranka Group founded in Mali Lošinj. The portfolio spans three tiers: a Luxury Collection (Hotel Bellevue, a 5-star property and Preferred Hotels & Resorts L.V.X. member, plus Boutique Hotel Alhambra & Villa Augusta), an Ultra Luxury Collection of five private villas (Hortensia, Mirasol, Captain's Rouge, Hygeia, Sea Princess Nika), and a Classic Collection of four 4-star hotels (Aurora, Family Hotel Vespera, Vitality Hotel Punta, which is anti-allergy certified), Apartments Punta, and two pet-friendly B&Bs (Diana, Kredo). Combined capacity reaches up to 3,500 simultaneous guests. Eleven dining venues include the Michelin-starred Restaurant Alfred Keller and the Michelin-plate-honoured Restaurant Matsunoki. Two award-winning spas — Bellevue Spa Clinic (2,500 m², the largest in the region) and Cube Spa at Alhambra — anchor a wellness offering that includes Croatia-exclusive Ultherapy ultrasound skin lifting. MICE facilities scale to 400 persons at Hotel Aurora. Distribution blends direct-to-consumer (24/7 multilingual booking engine, reservation call centre, callback forms), travel agencies via GDS (Amadeus, Sabre, Galileo, Worldspan, DHISCO), Preferred Hotels & Resorts, MICE field sales, and partnerships with the Croatian National and Kvarner Tourist Boards.

Revenue is generated primarily through per-night accommodation with mandatory meal-plan add-ons, supplemented by 11 food and beverage outlets, spa and wellness treatments, MICE and weddings (10–400 persons), excursions and boat rental (Cap Camarat fleet), gift vouchers, parking, EV charging, pet fees (€30–€60 per day), and mandatory tourist tax (€1.50–€2.00 per person per day) plus a one-time €4 registration fee. Pricing combines flexible/semi-flexible rate plans, value (non-refundable) rates, seasonal offers, vacation packages, family holiday specials, and the three-tier LH&V Premium Club loyalty programme (currently suspended for new enrolment). The company holds ISO 9001:2015, ISO 14001:2015, and ISO 50001:2018 certifications — the last as the first hotel chain in Croatia. Marketing relies on the multilingual website, live webcams, virtual tours, an editorial blog, active social channels (Facebook, Instagram, LinkedIn, YouTube, X), email newsletter, and event-driven brand partnerships including TUDOR pop-ups, Loop Luxury Fair, XTERRA Croatia, and the LOŠINJ OPEN ATP tournament.

Rikardo Hesky, Board Member of Jadranka hotels, is the sole disclosed executive in the source material; ownership details and revenue figures are not publicly disclosed, and the company is private with no external institutional investment identified. The operating geography is concentrated entirely on Lošinj Island, accessed via the Valbiska–Merag ferry, with a German subsidiary (Jadranka turizam GmbH) supporting DACH-market outreach.

Name

Lošinj Hotels & Villas

Legal name

Jadranka turizam d.o.o.

Website

https://losinj-hotels.com

Company type

Private

Founded year

1940

Operating status

Operating

Headcount range

101–250 employees

Short description

Lošinj Hotels & Villas operates 13 luxury, family, and B&B properties on Croatia's Lošinj Island under Jadranka turizam d.o.o., serving leisure travellers, families, and corporate groups via direct booking, GDS, and travel-agency partnerships.

Ownership category

akta.pro rank

Product category

Resort Hospitality

NAICS

Traveler Accommodation (7211), Hotels (except Casino Hotels) and Motels (72111), Other Traveler Accommodation (72119), Tour Operators (561520)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011), Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Beachfront & Island Luxury Resorts (THAGACAA)

akta.pro secondary industries

Villas & Luxury Estates (THAMAAAC), Luxury Beachfront & Waterfront Villas (THAMAEAE), Luxury Villa Resorts & Branded Villa Communities (THAMAEAI), Luxury MICE & Conference Resorts (THAGACAN)

Keywords

• Luxury resort hospitality
• Hotel and villa management
• Spa and wellness services
• Conference and event hosting
• Fine dining restaurants

Headquarters

HQ city

Mali Lošinj

HQ country

Croatia

HQ region

Europe

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Accommodation (Hotels, Villas, Apartments, B&Bs): Room rental across 13 properties ranging from 4-star hotels to 5-star luxury villas. Revenue is generated on a per-night, per-accommodation-unit basis. Rates vary by season, room type, and service level (B&B or half-board). Check-in from 3 p.m., check-out until 11 a.m. (12 p.m. at Bellevue and Alhambra).
2. Food & Beverage (Restaurants & Bars): Eleven dining venues spanning fine dining (Restaurant Alfred Keller, Restaurant Matsunoki), beach restaurants (Silver Bay, Borik, Veli Žal, Lanterna Grill, Diana Steakhouse, Konoba Cigale), and Čikat Restaurant. À la carte and half-board dining options generate food & beverage revenue.
3. Spa & Wellness Services: Bellevue Spa Clinic (2,500 m², the largest spa zone in the region) and Cube Spa at Boutique Hotel Alhambra offer a broad menu of treatments including the exclusive Ultherapy ultrasound treatment, Sea-Tox Programme, ReSpiro Health Check-Up, and B/Hair Atelier. Revenues from per-treatment pricing, day spa packages, and spa retail products.
4. Conferences, Events & Weddings: MICE facilities across multiple properties accommodate groups of up to 400 (Hotel Aurora). Conference packages, wedding ceremony planning, and bespoke event management are offered as additional services with per-package and per-person pricing.
5. Activities & Excursions: Boat rental (Cap Camarat fleet, with or without skipper), transfer services (road, air, sea), and island excursions. A dedicated Experiences page promotes activities including panoramic flights and island-hopping tours.
6. Gift Vouchers & LH&V Premium Club: Gift vouchers sold in variable monetary amounts with periodic additional discounts. The loyalty programme (currently suspended for new enrolments) offered tiered discounts on accommodation, dining, and spa services.
7. Pet Accommodation Services: Daily pet fees charged at pet-friendly properties (Aurora, Bellevue, Alhambra, Diana B&B, Kredo B&B, Punta Apartments). Fees range from €30–€60 per day depending on property. Includes a welcome kit and pet menus at à la carte restaurants.
8. Parking: Reserved parking places available just steps from all hotels for registered guests, charged at a surcharge. Electric vehicle charging stations at Punta, Alhambra, and Bellevue are free for hotel guests.
9. Tourist Tax & Registration Fees: Mandatory tourist tax levied at €1.50/person/day (January–March, October–December) and €2.00/person/day (April–September). A one-time registration fee of €4 per person also applies. Children under 12 are exempt; children aged 12–18 pay 50%.

Pricing tiers

Go-to-market motion4 records

Distribution channels8 records

Marketing channels14 records

Core offering

Lošinj Hotels & Villas operates an integrated island-hospitality business on the Croatian island of Lošinj, accommodating guests in 13 properties across Luxury Collection hotels (5-star Hotel Bellevue, 5-star Boutique Hotel Alhambra), Ultra Luxury Collection villas, and Classic Collection hotels, apartments, and B&Bs. Revenue is generated from overnight accommodation, 11 food & beverage venues (including Michelin-starred Restaurant Alfred Keller), two spa facilities (Bellevue Spa Clinic at 2,500 m² and Cube Spa), MICE/event hosting for up to 400 delegates, and ancillary island-excursion and concierge services. The brand sells these experiences directly via its own booking engine, through travel-agency/GDS channels, and via its Preferred Hotels & Resorts L.V.X. membership.

Product overview

Lošinj Hotels & Villas is a Croatian hotel brand operated by Jadranka turizam d.o.o., managing a portfolio of 14 properties across three collections on the islands of Lošinj and Cres. The Luxury Collection includes Hotel Bellevue (5*) and Boutique Hotel Alhambra (5*), while the Ultra Luxury Collection features five exclusive villas (Villa Hortensia, Villa Mirasol, Captain's Villa Rouge, Villa Hygeia, and Villa Sea Princess Nika). The Classic Collection encompasses four hotels (Hotel Aurora 4*, Family Hotel Vespera 4*, Vitality Hotel Punta 4*), two B&Bs (Diana, Kredo), and Apartments Punta. The portfolio includes 11 distinctive restaurants headlined by Michelin-starred Restaurant Alfred Keller, plus spa and wellness facilities including the award-winning Bellevue Spa Clinic and Cube Spa at Alhambra. Conference and MICE services accommodate groups up to 400 persons, while the LH&V Premium Club loyalty program offers tiered benefits. Sustainability initiatives include ISO certifications and EV charging facilities. The brand operates under the Jadranka Group, which has over 70 years of hospitality heritage in the Kvarner region.

Differentiator

Problem solved

Functional benefit

Brands

• LH&V Premium Club: Loyalty program offering benefits to returning guests including discounts, early check-in/check-out, and priority reservations.

Products and services

• Hotel Bellevue A 5-star luxury hotel in Čikat Bay, Mali Lošinj, featuring the 2,500 m² Bellevue Spa Clinic, multiple on-site dining venues, conference services for up to 150 persons, direct beach access, and inclusion in the Preferred Hotels & Resorts L.V.X. Collection for affluent leisure and corporate guests.
• Boutique Hotel Alhambra & Villa Augusta A 5-star Ultra Luxury boutique hotel offering individually designed suites with butler service, on-site Cube Spa (Top 100 Best World Spas 2024), fine dining, and an attached Villa Augusta for private-stay guests seeking discreet luxury in Čikat Bay.
• Villa Hortensia An Ultra Luxury Collection private villa offering exclusive accommodation with panoramic sea views, personalized services, and dedicated concierge for discerning guests seeking privacy within the Čikat Bay estate.
• Villa Mirasol A premium Ultra Luxury Collection villa providing exclusive private accommodation in a tranquil setting with dedicated concierge services and premium amenities for high-end leisure travellers.
• Captain's Villa Rouge A distinctive Ultra Luxury Collection villa in Čikat offering premium private accommodation with exclusive amenities and personalized services managed under the Boutique Hotel Alhambra villa cluster.
• Villa Hygeia A luxury villa property featuring exclusive facilities and services within the Ultra Luxury Collection for guests seeking premium private accommodation on Lošinj.
• Villa Sea Princess Nika A premium Ultra Luxury Collection villa offering luxury private accommodation with dedicated services and amenities in a scenic Lošinj location, managed alongside the Alhambra cluster.
• Hotel Aurora A 4-star family-friendly hotel in Sunny Bay, Mali Lošinj, with direct beach access, family amenities, conference facilities for up to 400 persons, and on-site dining, serving both leisure families and large corporate MICE groups.
• Family Hotel Vespera A 4-star family-oriented hotel in Sunny Bay offering dedicated children and family amenities, on-site dining, beach access, and conference facilities for up to 150 persons targeting family-holiday and small-corporate MICE bookings.
• Vitality Hotel Punta A 4-star wellness-focused hotel in Veli Lošinj offering health and vitality programmes, anti-allergy certified rooms, specialized spa services, and multiple World Spa Awards wins for individual and group wellness stays.
• Apartments Punta Self-catering apartment accommodation in Veli Lošinj offering flexibility for independent-stay guests while retaining access to hotel amenities within the Vitality Hotel Punta complex.
• Diana B&B A pet-friendly bed and breakfast offering comfortable accommodation in Mali Lošinj with on-site Diana Steakhouse dining and access to the PAW (Pets Are Welcome) pet programme.
• Kredo B&B A boutique bed and breakfast in Mali Lošinj with pet-friendly facilities, part of the PAW (Pets Are Welcome) programme, offering a small-scale accommodation option within the portfolio.
• Restaurant Alfred Keller A Michelin-starred fine dining restaurant offering gourmet European cuisine at Hotel Bellevue, recognised as the Best Fine Dining Restaurant in Europe at the World Culinary Awards 2022.
• Restaurant Matsunoki An award-winning hotel restaurant at Hotel Bellevue featuring Japanese-inspired cuisine, holder of a Michelin plate and recognised as the Best Hotel Restaurant in Croatia by the World Culinary Awards 2022.
• Bava Innovation An innovative dining venue offering creative contemporary cuisine within the Lošinj Hotels & Villas F&B portfolio.
• Silver Bay Restaurant A seaside restaurant offering Mediterranean cuisine with Adriatic views within the Lošinj Hotels & Villas F&B portfolio.
• Borik Beach Restaurant A Mediterranean beach bar and restaurant providing casual seaside dining within the Lošinj Hotels & Villas F&B portfolio.
• Veli Žal Restaurant A restaurant and café bar situated by the sea, offering dining with panoramic coastal views within the Lošinj Hotels & Villas F&B portfolio.
• Lanterna Grill & Gourmet A beachside grill and gourmet dining venue offering fresh seafood and grilled specialties within the Lošinj Hotels & Villas F&B portfolio.
• Diana Steakhouse A beachside steakhouse offering premium meat selections with sea views within the Lošinj Hotels & Villas F&B portfolio, co-located with the Diana B&B.
• Konoba Cigale A traditional Dalmatian konoba (tavern) located by the sea, serving local Croatian cuisine within the Lošinj Hotels & Villas F&B portfolio.
• Restaurant Čikat An elegant restaurant offering refined dining in the Čikat Bay area within the Lošinj Hotels & Villas F&B portfolio.
• Bellevue Spa Clinic The largest spa zone in the Kvarner region at 2,500 m², offering holistic and aesthetic treatments including exclusive-in-Croatia Ultherapy ultrasound skin lifting, the proprietary Sea-Tox Programme, ReSpiro Health Check-Ups, and medical consultations, with seven treatment rooms and two couple suites.
• Cube Spa at Boutique Hotel Alhambra A premium spa facility at Boutique Hotel Alhambra offering luxury spa treatments, listed among the Top 100 best world spas by Luxury Lifestyle Awards 2024.
• Meetings & Events (MICE) Conference and event facilities across Hotel Aurora (up to 400 persons), Hotel Vespera (up to 150), and Hotel Bellevue (up to 150), with sea-view conference halls, technical support, and bespoke event management for corporate meetings, incentive trips, and weddings.
• LH&V Premium Club A three-tier loyalty programme (START, SILVER, PREMIUM) offering accommodation discounts of 5–10%, restaurant discounts of 5–10%, 5–10% spa discounts, early check-in and late check-out, welcome Lošinj cocktail voucher, priority booking, and personal training or nutritional consultation at higher tiers.
• PAW (Pets Are Welcome) A comprehensive pet-friendly programme offering welcome kits, pet menus at à la carte restaurants, and a pet guide with local services, available at pet-friendly properties (Aurora, Bellevue, Alhambra, Diana B&B, Kredo B&B, Punta Apartments) with daily pet fees of EUR 30–60.

Quantifiable outcome

• Up to 3,500 guests can be accommodated simultaneously across the full portfolio.
• +4 more outcomes

Named customers5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

14 partnerships are on record, tiered minor and core.

• SGS Adriatica (Italy)minorImplementation/ SI/ Consulting Partner · 1 January 2019SGS Adriatica conducted the rigorous third-party audit that resulted in Jadranka hotels becoming the first hotel chain in Croatia to achieve ISO 50001:2018 energy management certification.
• Jadranka Group (Parent Company)coreOthersLošinj Hotels & Villas is the hotel brand of Jadranka turizam d.o.o., part of the broader Jadranka Group which also includes Jadranka kampovi (campsites), Jadranka trgovina (retail), and Radio Jadranka. The group has operated for over 70 years and is the primary driver of tourism development on the Cres-Lošinj archipelago.
• AmadeuscoreTechnology or IntegrationGDS (Global Distribution System) integration enabling travel agents worldwide to search and book Lošinj Hotels & Villas inventory directly through Amadeus reservation systems. Hotel Bellevue, Hotel Aurora, Hotel Vespera, Hotel Punta, and Boutique Hotel Alhambra are all listed with unique Amadeus codes.
• SabrecoreTechnology or IntegrationGDS integration via Sabre enabling travel agents to book Lošinj Hotels & Villas properties. All major properties are listed with Sabre codes.
• Galileo (Travelport)coreTechnology or IntegrationGDS integration via Galileo (part of Travelport) enabling travel agents to access and book Lošinj Hotels & Villas inventory.
• Worldspan (Travelport)coreTechnology or IntegrationGDS integration via Worldspan (part of Travelport) enabling travel agents to book Lošinj Hotels & Villas properties.
• Preferred Hotels & ResortscoreChannel Partner/ Reseller/ DistributorHotel Bellevue became a member of Preferred Hotels & Resorts' prestigious L.V.X. Collection, gaining global distribution through the Preferred network of luxury travel advisors and access to its loyalty programme (I Prefer).
• XTERRA CroatiaminorGTM or Marketing PartnerXTERRA Croatia, the internationally recognised off-road triathlon series, was hosted on Lošinj Island with Lošinj Hotels & Villas serving as the official accommodation and hosting partner for athletes and spectators.
• LOŠINJ OPEN ATP TournamentminorGTM or Marketing PartnerThe inaugural ATP tennis tournament held on Lošinj Island. Lošinj Hotels & Villas served as the host accommodation partner for players and officials.
• Loop Luxury FairminorStrategic or Co-development PartnerLošinj Hotels & Villas co-organised the most significant European luxury travel fair in Croatia, the Loop Luxury Fair, together with the fair's founders. This partnership positions the island as a premier luxury travel destination in Europe.
• TUDOR (Swiss Luxury Watch Brand)minorGTM or Marketing PartnerTUDOR operated a pop-up shop at Hotel Bellevue, serving high-net-worth guests and watch enthusiasts. The partnership generated co-branded marketing content and attracted a luxury consumer segment to the property.
• Croatian National Tourist Board (HTZ)coreGTM or Marketing PartnerLošinj Hotels & Villas appears in official Croatian tourism marketing materials. The company features on croatia.hr and carries the Croatian Tourist Board branding on its website, indicating a formal national tourism promotion partnership.
• Kvarner Tourist BoardcoreGTM or Marketing PartnerLošinj Hotels & Villas is featured on visitkvarner.hr alongside the Kvarner region brand logo, indicating a formal regional destination marketing partnership.
• Visit LošinjminorGTM or Marketing PartnerVisit Lošinj (visitlosinj.hr) is the official destination marketing organisation for the island. Lošinj Hotels & Villas carries Visit Lošinj branding on its website footer, indicating a collaborative destination marketing relationship.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Aman Resorts: Global ultra-luxury hotel and resort brand with a destination-spa heritage (Aman Sveti Stefan in Montenegro is a regional reference). Comparable at the ultra-luxury and wellness intersection of the Lošinj Ultra Luxury Collection and Bellevue Spa Clinic.
• Valamar Riviera: Largest hotel company in Croatia operating 30+ properties across Istria, Kvarner, and Dalmatia, including luxury Istra and Pical brands. Broader incumbent competitor with overlapping Kvarner geography and full luxury-to-family spectrum.
• Plava Laguna: Large Istrian hotel and resort operator with a broad portfolio of hotels, apartments, and campsites. Comparable as a broader Croatian hospitality incumbent with overlapping Adriatic leisure and family segments.
• Kempinski Hotels: European heritage luxury hotel group with Mediterranean resort properties, including Croatia's Hotel Adriatic. Comparable as a heritage European luxury operator serving a similar affluent European leisure guest profile.
• Rosewood Hotels & Resorts: Ultra-luxury global hotel brand with a strong Mediterranean and wellness footprint. Comparable at the high end of Lošinj's Ultra Luxury Collection and Bellevue Spa Clinic positioning.

Direct peers

• Maistra Hospitality Group: Operates luxury and lifestyle hotels in Rovinj, Istria, including Hotel Monte Mulini and the family-oriented Amarin resort. Direct Croatian luxury competitor with multi-property portfolio and strong MICE capabilities.
• Sunčani Hvar Hotels: Croatian luxury hotel group operating the iconic Riva, Adriana, and Palace hotels on Hvar Island. Directly comparable as a multi-property Adriatic island luxury operator targeting similar Northern European and international leisure guests.
• Liburnia Riviera Hotels (LRH): Operates heritage luxury hotels in Opatija, Kvarner, including the iconic Hotel Imperial and Hotel Kvarner. Most direct regional peer given shared Kvarner geography, heritage positioning, and similar upscale-and-family portfolio mix.

Emerging players

• One&Only Resorts: Ultra-luxury beach and island resort brand with properties like One&Only Portonovi (Montenegro) in the Adriatic. Comparable at the intersection of destination exclusivity, ultra-luxury villas, and high-end spa/wellness that defines the Bellevue/Alhambra collection.

Others

• Preferred Hotels & Resorts (L.V.X. collection): Global collection of independent luxury hotels; Hotel Bellevue is a member of its L.V.X. tier. Comparable not as a competitor but as a distribution and standards benchmark that the property must meet.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/losinj-hotels

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lošinj Hotels & Villas