Loudon County E911 Addressing

What Loudon County E911 Addressing does

Loudon County TN E-911 Emergency Communications Dispatch is a county government department operating under Loudon County Government in Tennessee, functioning as the designated Public Safety Answering Point (PSAP) for the county. The center provides 911 call-taking and dispatch services for police, fire, and emergency medical services across Loudon County, including the cities of Loudon and Lenoir City, plus surrounding unincorporated areas such as Tellico Village and Greenback. Operations are coordinated directly with seven first-responder partners: Loudon Police, Loudon Fire, Lenoir City Police, Lenoir City Fire, Tellico Village Fire, Greenback Fire Department, and Priority Ambulance.

The service portfolio extends beyond core voice dispatch to include a Mapping Department that maintains authoritative address and location data, an Address Advisory service for residents, an emergency notification and weather-alert signup powered by the Hyper-Reach platform, the Child Abduction Response Team (C.A.R.T.) with documented Standard Operating Procedures, Project LifeSaver access for locating missing persons with cognitive conditions, Guardian Tracking for incident and personnel records, and a Children's 911 Education Program in which dispatchers conduct community outreach. Core technology consists of an emergency dispatch and communications system with mapping integration; no AI/ML capabilities, proprietary software products, or commercial pricing model are described.

As a public-safety government entity, Loudon County E-911 does not generate commercial revenue. It is funded through county tax revenues and government appropriations, with services provided free of charge to citizens and visitors via the 911 system. The organization has approximately 9 employees, is governed by an open Board of Directors with public meetings, and holds memberships in the National Emergency Number Association (NENA), the Tennessee Emergency Number Association (TENA), and TN TERT (Tennessee Emergency Technical Rescue Team). Marketing and outreach are limited to the official website (loudoncounty911.org), community education programs, and public board meetings, consistent with a public-sector service delivery model.

Name

Loudon County E911 Addressing

Legal name

Loudon County TN E-911 Emergency Communications Dispatch

Website

https://loudoncounty911.org

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Loudon County E-911 is a county-government emergency communications dispatch center serving Loudon County, Tennessee. It coordinates 911 call-taking and dispatches police, fire, and EMS responders across the county, including Lenoir City and surrounding areas.

Ownership category

akta.pro rank

Product category

Emergency Communications Services

NAICS

Fire Protection (922160), Police Protection (922120), Ambulance Services (621910)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Emergency Communications & Dispatch (911/112/999, PSAP) (BPAIAGAD)

akta.pro secondary industries

Dispatch, Communications & Medical Control Centers (PSAP/ECC) (HLAFANAK), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC), Emergency Notification & Mass Communication Systems (Alerts, PA, Sirens) (EDAEACAE)

Keywords

• Emergency dispatch services
• Public safety communications
• 911 addressing
• Emergency notifications
• Geographic information services

Headquarters

HQ city

Loudon County

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Distribution channels1 record

Marketing channels3 records

Core offering

Loudon County E911 Addressing operates the government emergency communications and 911 dispatch center for Loudon County, Tennessee, dispatching police, fire, and EMS services 24/7. The agency additionally provides E911 address verification and advisory services, geographic information and mapping for emergency response, and an emergency notification platform branded Hyper-Reach for community alerts.

Product overview

Loudon County E-911 provides a unified emergency communications platform consisting of core dispatch services, mapping and addressing functions, and citizen-facing notification systems. The portfolio includes the primary E-911 Emergency Communications Dispatch service for coordinating police, fire, and ambulance responses, complemented by the Mapping Department for geographic data, Address Advisory Services for residents, Emergency Notification System for weather and emergency alerts, and Children's 911 Education Program for public safety awareness.

Differentiator

Problem solved

Functional benefit

Products and services

• 911 Emergency Dispatch 24/7 emergency call-taking and dispatch service for police, fire, and emergency medical services across Loudon County, Tennessee, staffed by 9 personnel operating as the county's primary public safety answering point.
• E911 Address Verification and Advisory Address assignment and verification service provided to Loudon County residents, businesses, and government agencies to ensure that locations are properly entered into the E911 database for accurate emergency response routing.
• Geographic Information and Mapping GIS-based mapping support used by the dispatch center to locate callers and coordinate response routes for police, fire, and EMS units throughout Loudon County.
• Hyper-Reach Emergency Notification System Community-wide mass notification service that distributes emergency alerts and advisories to Loudon County residents and businesses via phone, text, and other channels.

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

13 partnerships are on record, tiered core and minor.

• Loudon Police DepartmentcoreOthersPrimary law enforcement partner for emergency dispatch services. The 911 center directly dispatches Loudon Police to incidents within their jurisdiction. Joint coordination for emergency response operations.
• Loudon Fire DepartmentcoreOthersPrimary fire services partner for emergency dispatch. The 911 center coordinates fire department response to fires, hazardous conditions, and related emergencies within Loudon city limits.
• Lenoir City PolicecoreOthersLaw enforcement partner serving Lenoir City within Loudon County. The 911 center coordinates dispatch of Lenoir City Police for incidents in their service area.
• Lenoir City FirecoreOthersFire services partner for Lenoir City. The 911 center dispatches Lenoir City Fire Department for fire-related emergencies and related services in their jurisdiction.
• Tellico Village FirecoreOthersFire department partner serving Tellico Village area of Loudon County. The 911 center coordinates emergency fire response through this department.
• Greenback Fire DepartmentcoreOthersVolunteer fire department partner serving the Greenback community in Loudon County. The 911 center dispatches this department for fire emergencies in their coverage area.
• Priority AmbulancecoreOthersEmergency medical services partner providing ambulance transport and medical response. The 911 center coordinates EMS dispatch for medical emergencies throughout the county.
• TENA 911minorOthersTennessee Emergency Number Association membership providing professional development, training resources, and networking for emergency communications professionals.
• National 911 Association (NENA)minorOthersNational membership organization for 911 professionals providing standards, training, and advocacy for emergency communications services.
• TN TERT (Tennessee Emergency Technical Rescue Team)minorOthersSpecialized emergency response team providing technical rescue capabilities including hazmat, technical rescue, and specialized operations when needed.
• Hyper-ReachminorOthersEmergency notification service provider used to send weather alerts and emergency notifications to Loudon County residents who sign up for the service.
• Project LifeSaverminorOthersProgram for locating missing persons, particularly individuals with cognitive conditions such as Alzheimer's or autism. The 911 center has access to the Project LifeSaver system for coordinating searches.
• Missing & Exploited ChildrenminorOthersNational organization providing resources and support for cases involving missing and exploited children. The 911 center has access to resources for related emergency situations.

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Others

• Comtech Telecommunications Corp. Provider of NG911 call-routing, text-to-911, and location-accuracy solutions sold to PSAPs - the underlying routing and next-gen infrastructure that Loudon County E-911 depends on for 911 service.
• Motorola Solutions: Provider of CommandCentral and CAD/RMS software used by PSAPs across the U.S., including many Tennessee county 911 centers - a key infrastructure vendor enabling Loudon County E-911's dispatch workflow.

Direct peers

• Hamilton County 911 Emergency Communications District: Tennessee county-level 911 communications district (Chattanooga) operating the same public-sector PSAP model for police, fire, and EMS dispatch - a same-state peer with a more scaled operating footprint.
• Roane County 911 / E-911: County emergency communications center serving Roane County (Kingston, TN), an adjacent Loudon neighbor running a comparable small-county multi-agency PSAP on county-government funding.
• Anderson County E-911: County PSAP serving Anderson County (Clinton, TN), directly adjacent to Loudon County with a nearly identical operating model: small staff, multi-jurisdictional police/fire/EMS dispatch, and county-government funding.
• Blount County E-911: County PSAP serving Blount County (Maryville, TN), another adjacent East Tennessee neighbor offering directly comparable county-funded 911 dispatch services for police, fire, and EMS.
• Knox County E-911: County-level PSAP serving Knox County (Knoxville, TN) - directly comparable East Tennessee emergency communications center providing police, fire, and EMS dispatch with comparable Scope and statutory mission to Loudon County E-911.

Broad incumbents

• Metro Nashville Department of Emergency Communications: Municipal 911/emergency communications department for Nashville-Davidson County - the dominant same-state PSAP offering the same core service line at metropolitan scale, representing the scaled incumbent that smaller PSAPs are often measured against.

Emerging players

• RapidSOS: Emergency data platform that delivers device-based location, sensor, and telematics data directly to PSAPs nationwide, increasingly integrated into NG911 architectures including Tennessee centers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/loudon-county-e911-addressing

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Loudon County E911 Addressing