Figs By Todd English

What Figs By Todd English does

Macy's Restaurants is the food-and-beverage operating division of Macy's Inc. (NYSE: M), running a portfolio of proprietary and licensed dining concepts inside Macy's department stores across 26 U.S. states and territories. Founded in 1907 with the opening of the Marshall Field's Walnut Room in Chicago — recognized as the world's first restaurant inside a department store — the division now operates five wholly-owned concepts spanning the price-and-format spectrum: the heritage 17,000-square-foot Walnut Room (fine dining, afternoon tea, private events), Seven on State (Chicago food hall with digital kiosks), Macy's Café (casual coffee and light fare, including Cuban-inspired Café Cubano in Florida), The Social Kitchen & Libations (elevated counter-service with Starbucks beverages in Minnesota), and Wine Bar USQ (San Francisco wine bar). The Walnut Room remains the flagship, anchoring events programming through a partnership with Flip Phone Events for drag-brunch entertainment and hosting weddings, showers, and corporate gatherings.

Revenue mechanics rely on in-store restaurant traffic from department-store shoppers, supplemented by event bookings (Walnut Room), counter-service volume (Seven on State, The Social), third-party delivery via DoorDash (The Social), and licensed operator royalties from co-tenants including Starbucks, Boudin Café, Cheesecake Factory, Jamba Juice, Wetzel's Pretzels, Sessions Deli, Coffee Beanery, Liliha Bakery, Paleteria Original, Bourbon Shop, Muldoon's Restaurant, and Chocolate Moonshine across more than 100 Macy's locations. Distribution is anchored entirely to Macy's physical retail footprint, with reservations routed through OpenTable and direct email contact for event inquiries. Pricing is not publicly disclosed on the corporate website; menu images rather than text-based pricing are presented, and pricing varies by location and concept. The division has no proprietary technology systems and does not disclose AI/ML capabilities, patents, or research output.

The customer base is fragmented and consumer-facing — department-store shoppers seeking convenience, local diners drawn to the historic Walnut Room venue, and event planners booking private functions. The division serves as a traffic-driver and dwell-time extender for the parent retailer rather than a standalone profit center, and its growth trajectory is therefore coupled to Macy's Inc. overall store-count and same-store traffic trends. No revenue, headcount, or margin figures are separately disclosed by Macy's Inc. for this division.

Name

Figs By Todd English

Legal name

Macy's Restaurants

Website

https://macysrestaurants.com

Company type

Private

Founded year

1907

Operating status

Operating

Headcount range

1–10 employees

Short description

Macy's Restaurants is the food-and-beverage division of Macy's Inc. (NYSE: M), operating proprietary and licensed dining concepts — including the heritage Walnut Room, Seven on State food hall, and Starbucks — across more than 100 Macy's department stores in 26 U.S. states and territories. It serves department-store shoppers, local diners, and private-event guests with formats from counter-service to fine dining.

Ownership category

akta.pro rank

Product category

Department Store Restaurants

NAICS

Full-Service Restaurants (722511), Limited-Service Restaurants (722513), Snack and Nonalcoholic Beverage Bars (722515)

SIC

Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Luxury Gourmet Food & Specialty Food Halls (Department Store–Operated) (CRAGADAH)

akta.pro secondary industries

Hotel & Resort Restaurants (THAFACAH), Dessert Cafes (Coffee + Desserts) (THAFADAH)

Keywords

• Department store dining
• In-store restaurant concepts
• Fine dining venues
• Event hospitality services
• Counter-service cafes

Headquarters

HQ city

San Francisco

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Infrastructure

Distribution channels3 records

Marketing channels4 records

Core offering

Figs By Todd English operates a portfolio of in-store restaurant and dining concepts within Macy's department store locations across the United States. Offerings include fine dining at The Marshall Field's Walnut Room in Chicago, elevated counter-service at The Social Kitchen & Libations in Minnesota, quick-service food hall dining at Seven on State in Chicago, casual café options via Macy's Café (including Macy's Café Cubano in Florida), and the Wine Bar USQ in San Francisco. The division also hosts private events and provides downloadable legacy recipes through the Lakeshore Grill brand.

Differentiator

Problem solved

Functional benefit

Brands

• The Marshall Field's Walnut Room: Historic fine dining restaurant located on the 7th floor of Macy's State Street in Chicago, featuring 17,000 square feet of dining space with Circassian walnut paneling and Austrian crystal chandeliers. Serves brunch, afternoon tea, holiday dining, and hosts private events including weddings.
• Seven on State
• Macy's Café
• The Social Kitchen & Libations
• Wine Bar USQ
• Lakeshore Grill

Products and services

• The Marshall Field's Walnut Room Historic fine dining restaurant serving brunch, afternoon tea, holiday dining, and hosting private events such as weddings, showers, and corporate events for Macy's shoppers and event guests in Chicago.
• Seven on State Quick-service food hall with digital kiosks offering rapid casual dining for Macy's shoppers on the 7th floor of Macy's State Street in Chicago.
• Macy's Café Casual café offering coffee and light fare at Macy's locations, with Florida locations featuring Macy's Café Cubano serving Cortadito, Pastelitos, and other Cuban-inspired items.
• The Social Kitchen & Libations Elevated counter-service restaurant at Ridgedale Center Macy's in Minnetonka, Minnesota, featuring Minnesota-inspired cuisine, signature popovers, burgers, specialty cocktails, wine, beer, and Starbucks beverages. Offers happy hour pricing and DoorDash delivery.
• Wine Bar USQ Wine bar on Level 3 of Macy's Union Square in San Francisco, offering wines, cocktails, and light bites for department store shoppers.
• Lakeshore Grill Legacy recipe collection featuring fan-favorite dishes from Marshall Field's and Oak Grill restaurants, available as downloadable PDF recipes for home cooking.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

15 partnerships are on record, tiered minor and core.

• StarbucksminorChannel Partner/ Reseller/ DistributorStarbucks café locations operating inside Macy's department stores across multiple states including Arizona (Arrowhead Towne Center, Biltmore), California (Del Amo, San Francisco Union Square, Valley Fair), Illinois (Oakbrook, State Street), Hawaii (Ala Moana), Minnesota (Rosedale, Southdale), New Jersey (Bridgewater, Garden State Plaza), and Connecticut (Westfarms)
• Boudin CaféminorChannel Partner/ Reseller/ DistributorBoudin Café and Boudin Espresso locations at Macy's San Francisco Union Square store (lower level and floor 1)
• Cheesecake Factory Restaurants IncminorChannel Partner/ Reseller/ DistributorCheesecake Factory restaurant on floor 8 at Macy's San Francisco Union Square location
• Jamba JuiceminorChannel Partner/ Reseller/ DistributorJamba Juice location at Macy's San Francisco Union Square (lower level)
• Wetzel's PretzelsminorChannel Partner/ Reseller/ DistributorWetzel's Pretzels locations at Macy's Sacramento Downtown Commons, San Francisco Union Square (LL), Miami Dadeland, Dallas Galleria, New York Kings Plaza, and other locations
• OpenTablecoreGTM or Marketing PartnerOnline reservation platform partner for Walnut Room and The Social Kitchen & Libations restaurants, enabling customers to book dining reservations through OpenTable website
• Flip Phone EventscoreStrategic or Co-development PartnerEvent partner producing drag brunch entertainment shows at the Walnut Room with notable drag performers, creating a unique entertainment dining experience
• DoorDashminorChannel Partner/ Reseller/ DistributorThird-party delivery partner for The Social Kitchen & Libations at Ridgedale Center, allowing customers to order full menu for delivery
• Sessions DeliminorChannel Partner/ Reseller/ DistributorSessions Deli located on floor 1 at Macy's Newport Fashion Island location in California
• Coffee BeaneryminorChannel Partner/ Reseller/ DistributorCoffee Beanery location at Macy's Micronesia (Guam) on floor 1
• Liliha BakeryminorChannel Partner/ Reseller/ DistributorLiliha Bakery located on floor 3 at Macy's Ala Moana (Oahu, Hawaii)
• Paleteria OriginalminorChannel Partner/ Reseller/ DistributorPaleteria Original frozen treat location on floor 1 at Macy's Florida Mall (Orlando)
• Bourbon ShopminorChannel Partner/ Reseller/ DistributorBourbon Shop on 1st floor at Macy's Oxmoor Center (Louisville, Kentucky)
• Muldoon's RestaurantminorChannel Partner/ Reseller/ DistributorMuldoon's Restaurant on floor 1 at Macy's Rockaway Townsquare (New Jersey)
• Chocolate MoonshineminorChannel Partner/ Reseller/ DistributorChocolate Moonshine confectionery on floor 1 at Macy's Ross Park (Pittsburgh, Pennsylvania)

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Bloomingdale's: Bloomingdale's is a sibling Macy's Inc. brand that operates its own in-store restaurants (e.g., Forty Carrots). Same parent, same retail-dining model, but narrower footprint and distinct brand identity — making it a direct format comparable at smaller scale.

Direct peers

• Galeries Lafayette: Paris department store with extensive on-site restaurants, cafés, and food halls. Comparable mix of heritage-driven fine-dining venues (Brasserie, Créatures) and casual counters inside a flagship department store, with strong tourist and shopper foot-traffic capture.
• Harrods Food Halls: Harrods operates multiple in-store dining venues (The Grill, The Dining Hall, Prêt-à-Portea) inside a single landmark department store. Conceptually identical to Macy's Restaurants' flagship-in-department-store model and a global benchmark for upscale department-store F&B.
• Neiman Marcus Restaurants: Neiman Marcus operated in-store restaurants (e.g., The Mariposa, NM Café) with similar upscale-casual positioning inside department stores. Direct format comparable to Macy's Café/Walnut Room; parent bankruptcy history illustrates the structural risk of department-store dining.
• Selfridges Dining: Selfridges' in-store restaurants (e.g., Brasserie of Light, Coast) follow the same playbook: heritage department-store venue hosting full-service, casual, and experiential dining. Comparable customer mix of luxury shoppers, tourists, and event-goers.
• Eataly: Eataly's multi-concept Italian food halls (retail + casual counters + full-service restaurants under one roof) closely mirror the Macy's Restaurants concept portfolio of quick-service, counter-service, and full-service venues operating together — comparable format and target customer.
• Saks Fifth Avenue Dining: Saks Fifth Avenue operates on-site dining venues (e.g., L'Avenue at Saks) within its flagship store, with comparable heritage-positioning and full-service dining experience targeting luxury department-store shoppers.
• Nordstrom Restaurants: Nordstrom operates a portfolio of in-store restaurants (e.g., Nordstrom Grill, Bazille, Ebar) inside its department stores, with comparable casual-to-upscale dining mix, OpenTable reservations, and event hosting. It is the closest U.S. department-store-dining peer to Macy's Restaurants.

Regional players

• KaDeWe (Kaufhaus des Westens): Berlin's iconic department store runs an extensive in-store food hall and restaurant portfolio comparable to Macy's multi-concept strategy. Operates primarily in the German market but mirrors the format and the heritage-department-store-with-dining positioning.

Others

• Todd English Food Hall: Celebrity-chef-branded multi-concept food hall (originally at The Plaza, New York). Comparable multi-vendor, casual-to-upscale in-venue dining, and the Todd English brand connection also ties to the 'Figs By Todd English' line in the firmographics, suggesting adjacent operating relationship.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/figs-by-todd-english

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

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