Medfile. Program dla poradni i gabinetu. EDM.

What Medfile. Program dla poradni i gabinetu. EDM. does

Medfile, operated by BioStat Sp. z o.o. and headquartered in Rybnik, Poland, is a cloud-based Electronic Medical Documentation (EDM) SaaS platform serving Polish medical practices, clinics, and individual practitioners. Its core offering provides appointment scheduling, patient records management, e-Recepta (e-prescriptions), e-Skierowania (e-referrals), e-Zwolnienia (e-sick leaves), billing, online booking, and a patient portal — all integrated with Polish public-health infrastructure (NFZ platforms P1/P2, eWUŚ, eZLA, RPWDL) and supported by a network of more than 20 third-party integrations covering payments, fiscal printers, telephony, laboratory results, and the ZnanyLekarz patient marketplace. The platform is delivered across Free, Plus, Premium, and Business subscription tiers, with a 30-day premium free trial and monetized SMS bundles, training services, and AI add-ons (Drug Assistant, Chatbot AI, Voice Assistant, TeleAsystent AI) layered on top.

The business model is product-led growth targeted at the Polish SMB and mid-market healthcare segment: self-serve online registration and subscription purchasing for individual practitioners, with direct sales support for larger clinics and academic medical centers. Medfile reports usage by 18,000+ doctors and specialists, with 10M+ prescriptions issued, 6M+ patients served, and 620,000+ appointments conducted monthly. The company operates with a lean team of around 10 employees and supports sub-brands including haloDoctor (telemedicine), VetFile (veterinary practice management), eCRF (clinical trial e-data capture), and a White-Label program for resellers. Recent strategic emphasis is on AI-driven productivity features, the upcoming KSeF e-invoicing integration, and expanded ecosystem partnerships (Forbes Diamonds and Top 100 recognition at the parent-company level).

Name

Medfile. Program dla poradni i gabinetu. EDM.

Legal name

BioStat Spółka z ograniczoną odpowiedzialnością

Website

https://medfile.pl

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Medfile, a Rybnik-based cloud SaaS by BioStat Sp. z o.o., provides Electronic Medical Documentation, e-prescriptions, e-referrals, e-sick leaves, scheduling, and telemedicine for Polish medical practices, clinics, and individual practitioners.

Ownership category

akta.pro rank

Product category

Healthcare Practice Management Software / Electronic Medical Records (EDM)

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)

akta.pro secondary industry

Electronic Data Capture (EDC) Platforms (HLACAOAA)

Keywords

• Electronic medical records
• Medical practice management
• Healthcare practice software
• E-prescription software
• Telemedicine platform

Headquarters

HQ city

Rybnik

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Software Subscription (SaaS): Primary revenue stream from subscription-based access to the Medfile software platform. Three tiers available: Medfile Free (limited features with marketing consent), Medfile Plus (paid subscription with full features), Medfile Premium and Business (expanded functionality for larger practices). Billed monthly or annually with 12-month or 1-month contract terms. Pricing is per user/account.
2. SMS Notifications: Revenue from SMS notification packages used for appointment reminders, confirmations, and patient communications. Sold in bundles separate from the subscription fee.
3. Telemedicine Services: Revenue derived from telemedicine consultations conducted through the haloDoctor platform integration. Free for first 6 months for subscribers, then charged per the pricing schedule.
4. Training and Onboarding: First training session is free; additional training sessions are charged per the pricing schedule. Migration of initial database is free; subsequent migrations are paid.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Medfile is a cloud-based SaaS Electronic Medical Documentation (EDM) platform sold to Polish medical practices, clinics and hospitals. It provides appointment scheduling, patient records, e-Prescriptions, e-Referrals, e-Sick Leaves, billing and invoicing, with native integration to Polish government healthcare systems (NFZ P1/P2, eWUŚ, eZLA). The platform is offered in free and paid subscription tiers (Plus, Premium, Business) and is extended by AI-driven documentation tools, telemedicine via haloDoctor, and APIs for third-party integration.

Product overview

Medfile is a cloud-based (SaaS) Electronic Medical Documentation (EDM) platform for Polish medical practices and clinics. The product architecture consists of multiple tiers: free (Medfile Free with advertising), paid (Medfile Plus, Premium, Business). The core Medfile platform provides appointment scheduling, patient records, e-prescriptions (e-Recepta), e-referrals (e-Skierowania), e-sick leaves (e-Zwolnienia), billing/invoicing, and a patient portal integrated with the haloDoctor telemedicine platform. AI-powered add-ons include Drug Assistant (drug recommendations), Chatbot AI (automated patient communication), Asystent Głosowy AI (voice-to-documentation transcription), and TeleAsystent AI (phone call summarization). The platform offers API connectors (Konektor API EDM, API do rejestracji online, Medfile API EDM) for third-party integrations, plus dedicated modules for laboratory tests, fiscal printers, and the national KSeF e-invoice system. The Medfile Gabinety directory enables practice discovery and online booking. Additional products include VetFile (veterinary clinics), eCRF (clinical trial data), and white-label solutions.

Differentiator

Problem solved

Functional benefit

Brands

• haloDoctor: Telemedicine platform for e-consultations and remote healthcare services
• Medfile Gabinety
• Portal Pacjenta
• Drug Assistant
• TeleAsystent AI
• Chatbot AI
• VetFile

Products and services

• Medfile (EDM platform) Cloud-based Electronic Medical Documentation (EDM) SaaS for medical practices and clinics, providing appointment scheduling, patient records management, e-Prescriptions (e-Recepta), e-Referrals (e-Skierowania), e-Sick Leaves (e-Zwolnienia), billing/invoicing and NFZ P1/P2 integration, with 30-day free trial and freemium tier.
• haloDoctor Telemedicine platform enabling video consultations (e-Visits) and remote patient care, natively integrated with Medfile so clinicians can conduct online appointments, issue e-Prescriptions and access patient records in a single workflow.
• VetFile Veterinary practice management software built on the BioStat platform, dedicated to veterinary clinics and animal-care practices for patient records and clinic operations.
• eCRF Electronic Case Report Forms (eCRF) platform for clinical trials and medical research, used by universities such as Warszawski Uniwersytet Medyczny for research studies.
• Konektor API EDM API connector product enabling external systems to integrate with Medfile for issuance of e-Prescriptions, electronic sick leaves, insurance eligibility verification, and medical-event reporting.
• API do rejestracji online API for online patient registration, enabling external websites and applications to integrate Medfile's online booking flow.
• Medfile API EDM API providing programmatic access to Medfile's Electronic Medical Documentation (EDM) records and patient data for third-party integrations.
• White Label White-label programme that allows partners to rebrand and resell the Medfile EDM platform under their own brand identity.
• Medfile Mobile Application Dedicated iOS/Android mobile app providing Medfile users with on-the-go access to schedules, patient records, e-Prescriptions and other platform functions, with real-time synchronisation to the web platform.

Quantifiable outcome

• Doctors have issued over 10 million prescriptions using Medfile
• +3 more outcomes

Named customers15 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration25 records

AI capability6 records

Feature9 records

Partnerships

Eight partnerships are on record, tiered core.

• NFZ (Narodowy Fundusz Zdrowia) - Platform P1coreTechnology or IntegrationIntegration with NFZ Platform P1 for e-Prescriptions, e-Referrals, e-Sick leaves (eZLA), and medical event reporting. Platform P1 is the core government healthcare IT system in Poland that Medfile connects to for regulatory compliance.
• NFZ - Platform P2coreTechnology or IntegrationIntegration with NFZ Platform P2 for additional government healthcare services and reporting requirements.
• eWUŚ (Elektroniczna Weryfikacja Uprawnień Świadczeniobiorców)coreTechnology or IntegrationIntegration for real-time insurance eligibility verification of patients against National Health Fund records.
• RPWDL (Rejestr Podmiotów Wykonujących Działalność Leczniczą)coreTechnology or IntegrationIntegration with the Registry of Healthcare Entities for certificate generation and medical facility registration verification.
• haloDoctorcoreTechnology or IntegrationTelemedicine platform partnership enabling e-Visits and online consultations through Medfile. Patients can book and attend video consultations directly through the integrated platform. Free for first 6 months, then charged per Medfile pricing.
• PayUcoreTechnology or IntegrationPayment processor integration for online payment collection from patients for appointments and services. Part of the financial management suite including Przelewy24.
• Przelewy24coreTechnology or IntegrationPayment gateway integration for processing online payments from patients. Works with PayU as part of the payment processing ecosystem.
• ZnanyLekarz (Doctoralia)coreGTM or Marketing PartnerIntegration with the ZnanyLekarz patient discovery and appointment booking platform (part of Ringier Axel Springer Polska/Onet). Practitioners on ZnanyLekarz can sync their Medfile documentation for seamless practice management and patient acquisition.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Comarch Healthcare: Comarch is a major Polish IT company with a healthcare practice providing e-Care EMR, telemedicine, and medical information systems. Competes with Medfile in integrated practice management with deeper ERP bundling.
• Doctolib: Doctolib is the leading European practice management and appointment booking platform operating in France, Germany, Italy, and the Netherlands. Comparable in product category (SaaS practice management with booking and e-Prescription support) but at much larger scale.
• Asseco Poland: Asseco is one of the largest Polish IT vendors with a healthcare division (mzp24, Medicus) offering EMR/EHR and practice management software to Polish medical providers. Larger incumbent with broader enterprise relationships, deeper R&D, and bundled solutions.

Direct peers

• KAMSOFT: KAMSOFT (KS-Med, KS-PPOZ) is a long-established Polish medical software vendor providing practice management and EMR solutions to physicians and clinics. Direct competitor in the Polish ambulatory EMR market with similar SMB focus.
• eGabinet: eGabinet is a Polish cloud-based practice management and EMR SaaS for medical practices. Direct competitor with similar target market (SMB practitioners) and feature set focused on e-Prescription and online booking.
• SimplePractice: SimplePractice is a US-based SaaS practice management platform serving private practitioners (especially mental health, physiotherapy, and similar) with EHR, scheduling, billing, and telehealth features. Comparable business model and SMB practitioner focus.
• Tebra (Kareo): Tebra is a US-based all-in-one practice management platform offering EHR, scheduling, billing, and patient engagement for independent practices. Comparable SaaS model serving SMB healthcare providers with similar feature breadth.
• Doctorlib: Doctorlib is a Polish SaaS practice management platform for medical offices with appointment scheduling, EMR, and patient communication. Direct competitor targeting similar SMB practitioner segments as Medfile.

Others

• Doctoralia (Docplanner): Doctoralia/ZnanyLekarz is Medfile's marketplace partner and a healthcare professional discovery and booking platform across multiple geographies. While Medfile integrates with ZnanyLekarz, Doctoralia's broader platform competes for patient acquisition attention in the Polish market.

Emerging players

• Bookero: Bookero is a Polish SaaS appointment booking system serving small healthcare and service practices. Competes with Medfile in online booking and patient management for individual Polish practitioners, though with a narrower EMR feature set.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC9M5RLnRt-S08wJIFnld8HA
• Facebookfacebook.com/MedFilePolska
• LinkedInlinkedin.com/company/medfile-pl
• Instagraminstagram.com/medfile_program_dla_gabinetu

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medfile. Program dla poradni i gabinetu. EDM.