Medical City Children's Hospital Urgent Care

What Medical City Children's Hospital Urgent Care does

Medical City Children's Hospital Urgent Care operates as part of the CareNow Urgent Care network, a brand within HCA Healthcare, Inc., one of the largest publicly traded hospital operators in the United States. CareNow delivers walk-in urgent care services for the treatment of minor injuries, illnesses, and non-life-threatening conditions in patients aged 3 months and older, with 50 physical clinics across the Dallas-Fort Worth metropolitan area and additional locations spanning Texas, Tennessee, Nevada, Colorado, Utah, Kansas City, Virginia, and South Carolina. Beyond urgent care, the network offers occupational medicine (drug screening, workers compensation care, physicals), pediatric urgent care, immunizations, diagnostic testing (including X-rays and lab), and a recently launched medical weight-loss management program.

CareNow's core technology stack is a consumer-facing product with three primary digital components: a registered Web Check-In service that lets patients save their spot in line remotely and receive SMS notifications when to arrive; a CareNow Virtual Care telehealth platform offering $75 video visits (with $35 add-on in-house labs) expanded into Colorado, Nevada, and Utah; and the MyHealthONE patient portal for records, scheduling, and bill pay. Proprietary technology is not deeply disclosed — the differentiators are the registered trademarks ("CareNow," "Web Check-In") and the integration with HCA's shared infrastructure rather than novel underlying models.

The revenue model is primarily transactional fee-for-service with layered subscription optionality. Self-pay visit pricing follows a transparent three-tier structure (Standard $180, Advanced $235, Complex $350) for uninsured patients. Membership/direct-pay programs — SaveNow ($20/month, Utah) and the Healthy Savings Card ($20/month, Texas/Tennessee/Nevada) — offer $20–$68 per-visit pricing and represent recurring revenue and patient lock-in. Telehealth visits ($75 each) and ancillary services (immunizations at $52, physicals $45–$100, occupational medicine panels $40–$100, reference lab tests $10–$105) generate additional one-time revenue lines. Insurance billing coexists alongside self-pay tiers. Customers are broadly horizontal — individual patients, families, and employers seeking occupational medicine — with no enterprise customer concentration.

Name

Medical City Children's Hospital Urgent Care

Legal name

HCA Healthcare, Inc.

Website

https://medicalcityurgentcare.com

Company type

Public

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

Medical City Children's Hospital Urgent Care operates within CareNow Urgent Care, an HCA Healthcare network of walk-in clinics delivering minor injury and illness care to children and adults across 50+ Dallas-Fort Worth locations and multiple U.S. states, supported by Web Check-In, telehealth, and self-pay tiered pricing.

Ownership category

akta.pro rank

Product category

Urgent Care Services

NAICS

Offices of Physicians (6211), All Other Outpatient Care Centers (621498), Ambulatory Health Care Services (621)

SIC

Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

After-Hours & Walk-In Primary Care Clinics (HLAFADAH)

akta.pro secondary industries

Occupational Medicine & Work Injury Urgent Care Clinics (HLAFADAG), Membership/Subscription Concierge Virtual Care (HLALAAAH), Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• Walk-in urgent care
• Pediatric urgent care
• Occupational health services
• Telehealth urgent care
• Diagnostic and lab services

Headquarters

HQ city

Nashville

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Urgent Care Visits: Revenue from patient visits across three service tiers: Standard Services ($180), Advanced Services ($235), and Complex Services ($350). Tier determines the scope of in-house lab tests, X-rays, injectable medications, and procedures included.
2. Laboratory Testing: Revenue from in-house lab tests (included in tiers) and outside reference lab tests ($35-$105 depending on test type). Additional fees for specialized testing including STI panels, COVID PCR, and reference lab panels.
3. Immunizations and Vaccinations: Revenue from vaccine administration ($52 per immunization) plus cost of individual vaccines (Gardasil 9 $260, Hepatitis A $120, MMR $110, etc.).
4. Physical Examinations: Revenue from DOT Physicals ($100), General Physicals ($65), School/Sports Physicals ($45), and associated add-on services.
5. Telehealth/Virtual Visits: Revenue from virtual care visits at $75 per visit, plus $35 additional fee for in-house labs ordered during telehealth visit.
6. Membership Programs: SaveNow Membership (Utah): $20 monthly fee per family plus $20 one-time enrollment fee per individual and $20 visit fee. Healthy Savings Card (Texas, Tennessee, Nevada): $20/month with $68 sick visits and various discount percentages on services.
7. Occupational Medicine Services: Revenue from drug testing panels ($40-$100), TB tests, breath alcohol tests, and other occupational health services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Walk-in urgent care clinics delivering treatment for minor injuries, illnesses, and non-life-threatening medical conditions for children 3 months and older and adults, with on-site diagnostics (X-ray, EKG, lab, audiometry), immunizations, occupational medicine, and pediatric urgent care. Operations are supported by Web Check-In digital queueing, CareNow Virtual Care telehealth, the MyHealthONE patient portal, and an Online Bill Pay portal. Three transparent self-pay tiers (Standard $180, Advanced $235, Complex $350) plus subscription-based membership programs (SaveNow, Healthy Savings Card) address uninsured and out-of-network patients.

Product overview

CareNow Urgent Care is a network of walk-in urgent care clinics (part of HCA Healthcare) offering treatment for minor injuries and illnesses for children 3 months and older and adults. The core offering consists of in-person clinic visits with supporting digital services including Web Check-In for online queue management, Virtual Visits for telehealth appointments, and the MyHealthONE patient portal for secure health record access. The company also offers specialized programs including occupational medicine services and medical weight-loss management. For uninsured patients, CareNow provides tiered self-pay pricing (Standard, Advanced, Complex) and two membership programs: SaveNow (Utah, $20/month) and Healthy Savings Card (Texas/Tennessee/Nevada, $20/month with $68 sick visits).

Differentiator

Problem solved

Functional benefit

Brands

• SaveNow Membership: Medical discount program for self-pay and out-of-network patients available in Utah, offering $20 monthly membership with discounted urgent care visits
• Healthy Savings Card
• Web Check-In
• CareNow Virtual Care

Products and services

• Walk-In Urgent Care Clinics Walk-in clinics providing treatment for minor injuries, illnesses, and non-life-threatening medical conditions for children 3 months and older and adults, open seven days a week with on-site diagnostics, lab, X-ray, EKG, immunizations, laceration repair, foreign body removal, and pediatric urgent care.
• Web Check-In Digital queueing service that lets patients save their spot in line remotely, complete intake forms online, and wait anywhere until they receive a text notification to arrive for the visit.
• CareNow Virtual Care (Telehealth) Telehealth service allowing patients to book and attend virtual appointments with CareNow providers from home for a range of appropriate urgent care needs. Flat fee $75 per visit, with an additional $35 fee for any in-house labs ordered during the telehealth visit.
• Occupational Medicine Services Workplace health services for employers including drug testing panels ($40–$100), TB tests, breath alcohol tests, DOT physicals ($100), general physicals ($65), school/sports physicals ($45), and on-the-job injury care for workers' compensation.
• Medical Weight-Loss Management Clinical weight-loss program providing a treatment plan alongside nutrition and exercise guidance for individuals who qualify based on CareNow's medical criteria.
• Self-Pay Pricing Tiers Transparent tiered pricing for uninsured and out-of-network patients: Standard Services $180 (up to 2 in-house lab tests or oral meds), Advanced Services $235 (adds X-rays or injectables, EKG, nebulizer, ear wax removal, simple foreign body removal), and Complex Services $350 (adds IV therapy, joint injections, biopsy, laceration repair, dislocation, abscess drainage).
• SaveNow Membership Utah-only subscription discount program: $20/month per family covering up to 6 members, $20 one-time enrollment per individual, $20 per urgent care visit, $35 outside lab fee, free annual flu shot, and free sports/school physical with concussion baseline testing.
• Healthy Savings Card Texas/Tennessee/Nevada discount card subscription at $20/month covering member, spouse, and legal dependents, offering $68 sick visits at CareNow, 35–40% off labs/X-rays/sutures, $15 school/sports physical, and 15–60% off dental, vision, hearing, and pharmacy services.
• MyHealthONE Patient Portal Secure private portal providing access to personal health records at HCA facilities, including appointment scheduling, bill payment, health education materials, and secure messaging with providers.
• Online Bill Pay Secure and confidential online payment portal allowing patients to register, log in, and pay urgent care bills, accessible via the public guest pay form.

Quantifiable outcome

• Web Check-In allows patients to wait anywhere until notified, reducing lobby wait times
• +1 more outcomes

Segments1 record

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• GoHealth Urgent Care: Operates ~250 urgent care centers across the US in partnership with health systems. Comparable to CareNow in offering walk-in urgent care, virtual visits, occupational medicine, and tiered services.
• CityMD: Major urgent care chain in the Northeast US operated by VillageMD (Walgreens subsidiary). Offers walk-in urgent care, telehealth, and occupational medicine—directly comparable service mix to CareNow.
• NextCare Urgent Care: National urgent care chain with 170+ clinics offering walk-in care, occupational medicine, and telehealth. Direct competitor in the multi-state urgent care space.
• American Family Care (AFC): One of the largest urgent care networks in the US with 300+ clinics offering walk-in care for minor injuries/illnesses, occupational health, and diagnostics. Closely comparable to CareNow's walk-in urgent care model with on-site X-ray/lab.
• MD Now Urgent Care: Operated by HCA Healthcare (CareNow's parent), MD Now is a sister brand running urgent care clinics primarily in Florida. Same parent company and operating model as CareNow.
• Patient First: Operates 70+ urgent care centers across the Mid-Atlantic and Southeast US offering walk-in care, occupational health, and on-site lab/imaging. Directly comparable to CareNow in scale and service mix.
• Concentra Group Holdings: Operates the largest network of occupational medicine and urgent care clinics in the US, offering similar walk-in services, drug testing, work injury care, and physicals. Directly comparable to CareNow's occupational medicine + urgent care hybrid model.

Broad incumbents

• CVS MinuteClinic: Operates 1,100+ retail clinics inside CVS pharmacies offering walk-in care for minor conditions, vaccinations, and screenings. Broader retail incumbent competing for the same walk-in patient visits.
• HCA Healthcare: Parent company of CareNow and one of the largest US healthcare systems. Provides CareNow with capital, branding, and operational infrastructure while also operating acute hospitals that compete for patient care.
• Walgreens Healthcare Clinic: Operates retail clinics in Walgreens stores offering basic acute care, vaccinations, and screenings. Broader retail incumbent competing for low-acuity walk-in visits that CareNow also targets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/carenow
• Instagraminstagram.com/carenow
• LinkedInlinkedin.com/company/medical-city-children's-hospital-urgent-care

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medical City Children's Hospital Urgent Care