Mercers Medical Centre

What Mercers Medical Centre does

Mercers Medical Centre is a general practice (GP) clinic located on Stephen Street Lower in Dublin 2, Ireland, operating since 1990 on the historic site of the former Mercer's Hospital (with medical services on the site spanning over 700 years). The practice is owned and governed by the Royal College of Surgeons in Ireland (RCSI), where Dr Una O'Neill serves as Data Controller/GP and Veronica Quadu as Practice Manager. It delivers comprehensive primary care to public and private patients, RCSI undergraduate and postgraduate students, HSE medical card holders residing in Dublin postcodes 2, 8, and 12, children under 8 on the GP Visit Card scheme, international visitors (EU EHIC, UK NHS), and occupational health clients.

The service portfolio spans acute and chronic disease management, vaccinations (childhood, seasonal flu, COVID-19, travel, HPV), women's health (contraception, IUD/Implanon insertion, CervicalCheck, ante-natal combined care), men's health, children's health, Well Person and Well Man medicals, minor surgical procedures, dermatology, and occupational health including on-site workplace flu vaccination. The practice is staffed by eight doctors (GPs, a GP trainer, GP registrar, and GP intern), one Advanced Nurse Practitioner (Carol Kelly — the 4th ANP in General Practice in Ireland), five practice nurses, and is supported by reception and management. Underlying technology consists of Clanwilliam Health GP practice software with electronic patient records, Healthmail secure clinical email, Healthlink health information exchange, the Pippo mobile app for online booking (currently limited to cervical smears with expansion planned), Billink for online payments, and web-based forms for repeat prescriptions, telephone/video consultation requests, and administrative updates. The practice is also affiliated with the Irish Primary Care Research Network (IPCRN) as a research practice and participates in ongoing clinical studies such as the RCSI-led Asthma Self-Management Programme.

The business model combines multiple fee-for-service streams with HSE scheme reimbursements. Private consultations range from €45 (practice nurse) to €70 (doctor/ANP), with tiered discounting for RCSI postgraduates (€55) and PhD students (€25), and free consultations for RCSI undergraduates. Diagnostic and procedural services are priced individually (blood tests €40+, ECGs €45, spirometry €45, audiometry €70, STI checks €160, minor operations from €180, Well Person Medicals €250), with travel and childhood vaccinations priced per dose. Revenue also accrues from GMS capitation payments for registered medical card holders, HSE scheme reimbursements (CervicalCheck, childhood immunisation, free contraception, GP Visit Cards), DNA fees (€20 from September 2024), administration fees (€20), and occupational health contracts. Following the November 2025 fee review — the first since 2018 — the practice is implementing comprehensive price increases across all service lines.

Name

Mercers Medical Centre

Legal name

Mercer's Medical Centre

Website

https://mercersmedicalcentre.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

1–10 employees

Short description

Mercers Medical Centre is a Dublin city centre GP practice on the RCSI campus providing comprehensive primary care to public/private patients, RCSI students, and HSE medical card holders in Dublin 2/8/12, supported by digital booking via Pippo and an on-site Advanced Nurse Practitioner.

Ownership category

akta.pro rank

Headquarters

HQ city

Dublin

HQ country

Ireland

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Patient Consultations: Fee-for-service consultations ranging from €0 (undergrad RCSI students) to €70 (standard private patients). Primary revenue stream from in-person and virtual GP consultations.
2. Medical Card/GMS Reimbursements: HSE Primary Care Reimbursement Service payments for medical card holders registered at the practice. Covers regular attendances and medications for eligible patients in Dublin 2, 8, 12.
3. Diagnostic Tests and Procedures: Revenue from blood tests (€40-€70), ECGs (€45), Spirometry (€45), minor operations (from €180), STI checks (€160), and other diagnostic services.
4. Vaccinations: Fees for travel vaccinations, HPV vaccine administration, childhood vaccines (varicella €70 per vaccine), and seasonal flu (€25 for private patients).
5. Well Person Medicals: Comprehensive health check-ups at €250 including doctor and nurse consultations, questionnaire, examination, and tests.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Mercers Medical Centre is a Dublin city centre general practice providing comprehensive primary healthcare to public and private patients. Core offerings include GP and Advanced Nurse Practitioner consultations, a full vaccination programme (flu, childhood, travel, HPV, COVID-19), women's/men's/children's/student/occupational health services, Well Person health checks, diagnostic tests, minor operations, home visits, telephone/video consultations, and out-of-hours access via DubDoc. The practice is integrated with RCSI and operates electronic patient records linked to laboratory, radiology, and out-of-hours reports.

Product overview

Mercers Medical Centre is a GP (General Practice) clinic providing comprehensive primary healthcare services from its Dublin city centre location. The practice operates as a single unified clinic offering core GP consultations alongside multiple specialty services and patient-facing digital tools. Core services include general practice consultations, vaccinations (flu, COVID-19, travel, childhood), women's health, men's health, children's health, student health (RCSI), occupational health, and Well Person health checks. The centre also provides digital patient services through the Pippo online booking app and telephone/video consultation requests. Specialty services include asthma self-management research, repeat prescription ordering, after-hours GP access via DubDoc, home visits, and international patient services. The practice is affiliated with RCSI and participates in the Irish Primary Care Research Network.

Differentiator

Problem solved

Functional benefit

Brands

• Pippo: Online booking system for appointments with the practice

Products and services

• GP and ANP Consultations

Quantifiable outcome

• Nearly 2000 missed appointments recorded between September 2023 - May 2024

Named customers4 records

Segments5 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Cathedrals Primary Care TeamcoreStrategic or Co-development Partner · 1 January 2006Practice is a member of Cathedrals Primary Care Team (formerly Bride Street Primary Care Team). Team includes physiotherapist, occupational therapist, public health nurses, counselling psychologists, community welfare and home help services. Serves patients in Dublin 8 and Dublin 2, primarily for medical card holders.
• South Inner City Partnership (SICP)minorStrategic or Co-development Partner · 1 January 1999Network of 30 GP practices in Dublin's south inner city working with city centre hospitals. Services include dietician, smoking cessation, physiotherapy, podiatry for diabetic patients, wound management clinic, continence promotion clinics, and community anticoagulation clinics.
• Royal College of Surgeons in Ireland (RCSI)coreStrategic or Co-development PartnerMercers Medical Centre is an integral part of RCSI, located on their campus. Provides free GP consultations to all RCSI undergraduate students and reduced rates for postgraduates. RCSI funds the Mercer's Foundation which supported recent practice refurbishment. Practice participates in training of medical students and GP registrars.
• Irish Primary Care Research Network (IPCRN)minorStrategic or Co-development PartnerMercers Medical Centre is a Research Practice affiliated to IPCRN. Participates in research studies requiring anonymous patient information. Some research requires direct patient involvement with full explanation and express consent.
• DubDoc (Out-of-Hours GP Service)coreChannel Partner/ Reseller/ DistributorPractice is part of DubDoc rota run by local GPs for urgent medical attention outside regular hours. Located at Meath Primary Care Campus. Open Monday-Friday 6pm-8am, weekends/bank holidays 24 hours. Sends medical reports back to Mercer's for integration into patient records.
• Clanwilliam HealthcoreTechnology or IntegrationGP Practice Software Vendor providing electronic patient record system. Handles practice management, patient records, prescribing, and clinical documentation.
• HSE (Health Service Executive)coreStrategic or Co-development PartnerHSE Primary Care Reimbursement Service processes medical card reimbursements. Practice participates in HSE schemes including medical cards, GP visit cards for children under 8, cervical screening (CervicalCheck), childhood immunisation programme, and free contraception scheme.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• eMed (formerly Babylon Health): Global digital health company that operated Babylon's GP-at-hand service in the UK and Ireland. Comparable as a digital-first primary care incumbent that has reshaped patient expectations around telehealth access in the markets where Mercer's operates.
• Vhi Healthcare: Ireland's largest health insurer, also operating SwiftCare clinics and direct healthcare services. Comparable as a large established Irish healthcare provider that competes indirectly for the same urban patient demand, though broader in scope than Mercer's primary care focus.
• HealthHero: European digital health platform (acquired Irish telehealth provider MyClinic's former parent assets) offering telehealth and primary care services. Comparable as an incumbent digital primary care provider competing for the same urban patient base across multiple channels.

Direct peers

• TotalHealth: Irish GP cooperative network offering private general practice services across multiple locations. Comparable as a multi-site Dublin/Ireland primary care provider serving similar patient profiles with similar fee-for-service and HSE reimbursement model.
• Medmark Occupational Healthcare: Ireland's largest occupational health provider, offering workplace flu vaccinations, blood titre testing, and corporate medical services. Comparable on Mercer's occupational health line (workplace flu clinics, hepatitis/tetanus vaccination, blood titres).
• Webdoctor: Irish online GP consultation service providing video and phone appointments. Comparable as a Dublin-based primary care provider competing for the same private-pay urban patient base, albeit with a digital-only delivery model.
• MyClinic: Irish online GP platform offering video consultations and home visits across Ireland. Comparable as a Dublin-headquartered primary care provider addressing the same patient need for convenient GP access that Mercer's delivers via telephone/video consultation.
• Centric Health: Largest private GP and primary care network in Ireland with multiple clinics across Dublin and nationwide. Most directly comparable as a multi-GP private practice serving similar urban patient segments with comparable consultation, diagnostic, and corporate health offerings.

Others

• Irish College of General Practitioners: Professional body for Irish GPs that sets clinical standards and runs the GP training scheme in which Mercer's participates (RCSI/NAHB GP Training Scheme). Comparable as the governing ecosystem and training infrastructure relevant to Mercer's GP registrar pipeline and clinical practice guidelines.

Emerging players

• Livi: European digital GP service backed by a major Swedish healthcare group, with active UK operations. Comparable as an emerging digital primary care entrant pushing into traditional in-person GP territory where Mercer's operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mercers-medical-centre

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mercers Medical Centre