Mercy Community Services Australia Limited

Name

Mercy Community Services Australia Limited

Legal name

Mercy Community Services Australia Ltd

Website

https://mercyservicesaustralia.org.au

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Community and Social Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Child and Youth Services (624110), Services for the Elderly and Persons with Disabilities (624120), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industry

Protection Services (GBV, Child Protection, Safeguarding) (BPADAHAF)

Keywords

• Community services
• Disability support
• Child family services
• Homelessness support
• Domestic violence services

Headquarters

HQ city

South Melbourne

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Government-funded community services: Services are funded primarily through government contracts at federal and state/territory levels. Revenue is earned through contracted service delivery across disability support, child and family welfare, homelessness support, education services, and aged care. This is a grant/contract-funded model rather than a commercial revenue model.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels2 records

Core offering

Mercy Community Services Australia Limited (MCSAL) is a Catholic not-for-profit organization that delivers community services through three core ministries: Mercy Connect (disability support services including accommodation, respite, therapy and independent living), MacKillop Family Services (foster care, residential care, homelessness support, and education services for children and families), and McAuley Community Services for Women (accommodation and social services for women and children fleeing domestic violence). Services are funded primarily through federal and state/territory government contracts and delivered directly to vulnerable Australians across all states and territories except Tasmania.

Product overview

Mercy Community Services Australia Limited is a Catholic not-for-profit organization established in 2021 to provide governance over multiple community service ministries. The portfolio consists of three distinct service brands: Mercy Connect (disability support services), MacKillop Family Services (child, family and education services), and McAuley Community Services for Women (accommodation and support for disadvantaged women and children). These ministries operate across Australia and share a common Board of Directors and commitment to social justice.

Differentiator

Problem solved

Functional benefit

Brands

• MacKillop Family Services: Works with organisations, governments and communities to empower families to provide safe homes for children, including foster care, residential care, homelessness support, and education services.
• Mercy Connect

Products and services

• Mercy Connect

Quantifiable outcome

• MacKillop Family Services empowers more than 2,500 families across Australia.
• +3 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• Mercy Ministry Companions (MMC)coreStrategic or Co-development Partner · 3 December 2021Mercy Ministry Companions (MMC) is a ministerial public juridic person (MPJP) established on 3 December 2021 at the instigation of the Institute of Sisters of Mercy of Australia and Papua New Guinea (ISMAPNG). MMC is responsible for the community service, health and aged care, and education ministries within Mercy Community Services Australia Ltd, Mercy Education Ltd, and Mercy Health Australia Ltd. It provides overarching governance and stewardship for all Mercy ministries.
• Institute of Sisters of Mercy of Australia and Papua New Guinea (ISMAPNG)coreStrategic or Co-development PartnerISMAPNG is the founding religious institute whose 2017 Chapter envisioned a new era of stewardship for the Institute's incorporated ministries. ISMAPNG established Mercy Ministry Companions to oversee its ministries and is the originator of Mercy Community Services Australia's Catholic mission.
• Sisters of MercycoreStrategic or Co-development PartnerThe Sisters of Mercy are one of the three founding Catholic congregations whose ministry came together in 1997 to form MacKillop Family Services. The Sisters of Mercy founded Mercy Connect's predecessor in 1882 (St John's Orphanage for girls at Thurgoona, NSW). Their charism underpins all Mercy Community Services activities.
• Christian BrotherscoreStrategic or Co-development PartnerThe Christian Brothers are one of the three founding Catholic congregations whose ministries came together in 1997 to form MacKillop Family Services, contributing to its tradition of social justice and service to the vulnerable.
• Sisters of St Joseph of the Sacred HeartcoreStrategic or Co-development PartnerThe Sisters of St Joseph of the Sacred Heart are one of the three founding Catholic congregations whose ministries came together in 1997 to form MacKillop Family Services, carrying forward the visionary legacy of Mary MacKillop, Catherine McAuley and Edmund Rice.
• Mercy Education LtdminorStrategic or Co-development PartnerMercy Education Ltd is a sister ministry under the Mercy Ministry Companions umbrella, operating education ministries alongside MCSAL's community services ministries.
• Mercy Health Australia LtdminorStrategic or Co-development PartnerMercy Health Australia Ltd is a sister ministry under the Mercy Ministry Companions umbrella, operating health and aged care ministries alongside MCSAL's community services ministries.

Scale indicators9 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Mission Australia: National NFP delivering homelessness, housing, disability, child and family, and employment services across all Australian states and territories. Comparable scale and breadth of community services with similar government funding mix.
• Anglicare Australia: National federation of Anglican community service agencies delivering disability, child and family, aged care, and emergency relief across all Australian states including Tasmania. Comparable as a faith-based, multi-service, government-funded NFP competitor.
• Life Without Barriers: One of Australia's largest non-profit community services organizations, providing disability, child welfare, aged care, and homelessness services nationally including Tasmania. Directly comparable as a large-scale, multi-service faith-rooted NFP competing for the same government contracts.
• Salvation Army Australia (Salvos): Major faith-based NFP delivering homelessness, family violence, disability, and emergency relief across all Australian states and territories. Comparable as a large faith-rooted multi-service NFP competing for federal/state contracts.
• Uniting (Uniting Care Australia): Large NFP operating across NSW, ACT, Victoria, Queensland and Tasmania providing disability, child and family, homelessness, and aged care services. Comparable multi-service faith-rooted NFP competing for NDIS, child protection, and homelessness contracts.

Direct peers

• Yooralla: Victorian disability NFP providing NDIS-registered accommodation, respite, therapy, and supported independent living—directly comparable to Mercy Connect's disability service portfolio and competing in the same NDIS markets.
• Wesley Mission Queensland: Faith-based NFP providing disability, child and family, homelessness, and community services across Queensland and nationally. Comparable as a multi-service Christian NFP with government contracts in overlapping service categories.
• Berry Street: Victorian-based NFP providing child and family welfare, foster care, residential care, and education services across Australia. Most direct competitor to MacKillop Family Services in foster care, residential care, and specialist schooling.

Emerging players

• Kildare Ministries: Catholic ministerial public juridic person overseeing Catholic community and education ministries in Victoria. Comparable as a sister Catholic stewardship entity with similar governance model and ministry portfolio overlap.
• Wellsprings for Women: Provides crisis accommodation, family violence support, and community services for women and children. Comparable as a smaller NFP operating in the domestic violence and women's services space in which McAuley Community Services for Women operates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mercy-community-services-australia-limited

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mercy Community Services Australia Limited