M - IT Services
M-IT Services is a Dutch managed IT services provider founded in 2009, delivering Microsoft 365-based security and workplace packages to Dutch SMBs (MKB) and freelancers (ZZP) via tiered monthly subscriptions.
- Company typePrivate
- Founded2009
- HeadquartersHeesch, Netherlands
- Headcount1–10
- GTM typeB2B
- OfferingServices
What M - IT Services does
M-IT Services (legally MITServ B.V.) is a managed IT services provider founded in July 2009 by Marcel Martens, headquartered in Heesch, Noord Brabant, Netherlands. The company targets Dutch small and medium businesses (MKB, up to 50 employees) and self-employed professionals (ZZP), delivering a bundled "Altijd Veilig in Bedrijf" (Always Safe in Business) managed IT package with a 39-day digital security guarantee. As of the input data, M-IT Services serves over 100 businesses and operates with a 9-person team.
The core offering is built on a Microsoft 365-centric cloud stack, augmented with ESET antivirus and full-disk encryption, Duo two-factor authentication, and automatic daily backups, delivered in three subscription tiers (Brons at €44.02/user/month, Zilver at €77.52/user/month, and Goud at €117/user/month, with the latter including a 3-year HP Elitebook lease). The product surface extends into add-on services such as Cyber Threat Assessment, ICT Quickscan, Microsoft Teams phone system integration, and broader ICT support and consulting. The company holds certified partnerships with Microsoft, Fortinet, HPE, and HP Inc., and has received the "Website van het jaar" recognition in both 2025 and 2026.
M-IT Services operates a sales-led, consultative go-to-market model: free 15-minute "IT Reality Check" discovery calls with Marcel Martens, supported by a content marketing engine of over 100 blog articles and named-client case studies. Revenue is generated primarily through monthly recurring subscriptions, supplemented by one-time setup and migration fees (€980 plus €340–€381 per user) and hardware leasing. The company is privately held, founder-owned, region-specific to the Netherlands, and shows no external funding, acquisitions, or M&A activity.
M - IT Services firmographics
Firmographics- Name
- M - IT Services
- Legal name
- MITServ B.V.
- Website
- https://mitservices.nl
- Company type
- Private
- Founded year
- 2009
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- M-IT Services is a Dutch managed IT services provider founded in 2009, delivering Microsoft 365-based security and workplace packages to Dutch SMBs (MKB) and freelancers (ZZP) via tiered monthly subscriptions.
- Ownership category
- akta.pro rank
M - IT Services industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Identity & Access Management (IAM) Managed Services (BPAEADAE)
- akta.pro secondary industries
- Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Service Desk & ITSM Outsourcing (BPAEAMAF), ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), IT Asset Disposition (ITAD) & Secure Data Erasure (BPAEAOAK)
Keywords
Where M - IT Services is headquartered
LocationHeadquarters
- HQ city
- Heesch
- HQ country
- Netherlands
- HQ region
- Europe
Offices1 record
Markets served
M - IT Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others
Revenue model
- Managed IT Services Subscription: Monthly recurring subscription fees from the Altijd Veilig in Bedrijf packages (Brons, Zilver, Goud) providing ongoing IT management, security, and support services.
- Hardware Sales/Leasing: HP Elitebook 650 provided as part of the Goud (Gold) package, leased over 3 years with replacement every 3 years included.
- Setup and Migration Services: One-time installation and migration services including system inventory, building new integrated systems, email and data migration, and setup. Normal cost €1360, often offered at €980 plus €340-381.30 per user for migration.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Bronze package - Core licenses and security basics |
| Subscription | Monthly | Silver package - Licenses plus unlimited maintenance and support |
| Subscription | Monthly | Gold package - Complete outsourcing with HP Elitebook (most popular) |
| One time/ perpetual license | Pay-as-you-go | One-time Setup and Migration |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels4 records
M - IT Services product offering
Product offeringCore offering
M-IT Services sells a managed IT services subscription package called 'Altijd Veilig in Bedrijf' (Always Safe in Business) for small and medium-sized businesses in the Netherlands. The package bundles Microsoft 365 Business Standard, ESET antivirus with full disk encryption, Duo MFA two-factor authentication, and automatic daily cloud backups, delivered in three monthly subscription tiers (Brons, Zilver, Goud) with a 39-day digital security implementation promise. Supporting services include IT consulting, system administration, helpdesk support, Microsoft Teams phone-system implementation, and one-time setup and migration.
Product overview
M-IT Services offers a unified managed IT services portfolio anchored by the 'Altijd Veilig in Bedrijf' (Always Safe in Business) package — a cloud-based IT security and workplace solution available in three tiers (Brons/Zilver/Goud) that combines Microsoft 365 as the core platform with ESET antivirus protection, Duo MFA two-factor authentication, Full Disk Encryption, and automatic daily backups. The portfolio extends through security-focused add-ons (Cyber Threat Assessment, ICT Quickscan), Microsoft Teams phone system integration, and broader ICT services including consulting, system administration, and support. The company targets SMB (MKB) and ZZP (freelancers) customers across the Netherlands, delivering a 39-day digital security implementation promise.
Differentiator
Problem solved
Functional benefit
Brands
- Altijd Veilig in Bedrijf: The core managed IT services package offering digital security solutions for businesses, with three tiers: Brons (Bronze), Zilver (Silver), and Goud (Gold).
- Altijd Veilig in Bedrijf - Premium
- M-IT Studio
Products and services
- Altijd Veilig in Bedrijf (Always Safe in Business) Managed IT security and cloud workplace subscription package providing Microsoft 365 Business Standard, automatic daily backups, two-factor authentication (Duo MFA), antivirus/ransomware protection (ESET Protect Complete), and Full Disk Encryption. Offered in Brons (Bronze, €44.02/user/month), Zilver (Silver, €77.52/user/month), and Goud (Gold, €117/user/month) tiers, with a 39-day digital security implementation guarantee. Targets ZZP and MKB customers in the Netherlands.
- Altijd Veilig in Bedrijf - Premium Enhanced version of the Altijd Veilig in Bedrijf managed IT services package with additional features, premium support, and expanded coverage beyond the standard Brons/Zilver/Goud tiers.
- Cyber Threat Assessment Security assessment service that evaluates an organization's digital risk exposure and identifies vulnerabilities in its IT infrastructure.
- ICT Quickscan Rapid IT evaluation service that provides a snapshot of the current IT environment, highlighting risks, inefficiencies, and improvement opportunities.
- Microsoft Teams Phone System Implementation Microsoft Teams phone system and collaboration platform implementation, including call queues, auto-attendants, multi-location telephony, and Teams calling integration.
- Antivirus (ESET endpoint protection) Antivirus and endpoint protection service powered by ESET Protect Complete, bundled within the Altijd Veilig in Bedrijf package, providing protection against viruses, ransomware, and other forms of cybercrime.
- ICT-advies (IT Consulting) IT consulting service offering strategic guidance on technology decisions, IT roadmaps, and aligning IT infrastructure with business objectives.
- ICT-diensten (General ICT Services) General ICT services covering the broader spectrum of IT management and operational support for businesses.
- Systeembeheer (System Administration) System administration service managing servers, networks, workstations, and IT infrastructure on an ongoing basis.
- Support (IT Helpdesk) IT support and helpdesk service included in the Zilver and Goud packages, with optional per-hour support available for the Brons tier at €85-89.68/hour.
- M-IT Studio Creative and technical studio service within the M-IT Services ecosystem covering web development, design, and digital content creation.
- Setup and Migration Services One-time installation and migration service including system inventory, building new integrated systems, email and data migration, and setup, following a 180+ step process. Normal cost €1,360, often offered at €980 plus €340-381.30 per user for migration.
Quantifiable outcome
- Digital security achieved within 39 days
- +1 more outcomes
Companies that use M - IT Services
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
M - IT Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
M - IT Services partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft is a core technology partner providing the foundation for M-IT Services' managed IT solutions. The partnership involves Microsoft 365 Business Standard as the core platform for their Altijd Veilig in Bedrijf packages, including Teams, SharePoint, and other Microsoft services.
- FortinetcoreFortinet is a technology partner providing firewall and network security solutions. Described as bringing customers' ICT to 'Champions League level' alongside other partners.
- Hewlett Packard Enterprise (HPE)coreHPE is a technology partner providing enterprise hardware solutions. Listed alongside Fortinet, Microsoft, and HP Inc. as bringing customers' ICT to Champions League level.
- HP Inc.coreHP Inc. is a technology partner providing hardware, specifically HP Elitebook 650 laptops included in the Gold (Goud) package on a 3-year lease basis with automatic replacement.
Scale indicators1 record
Recent moves6 records
Expansion highlights4 records
M - IT Services competitors and assessment
Company assessmentDirect peers
- Your.Cloud: Dutch MSP roll-up focused on SMB managed IT, cloud, and security services; directly comparable business model (subscription managed services) and target segment (Dutch MKB) to M-IT Services.
- Northwave: Netherlands-based cybersecurity services firm offering managed detection, response, and security operations; comparable to M-IT on the managed security services side and Dutch SMB/mid-market customer base.
- Ictivity: Dutch managed IT services provider serving SMBs with Microsoft 365, cloud workplace, and security offerings; close direct peer in product, customer segment, and geography.
- Fundaments: Dutch managed hosting and IT infrastructure provider; comparable as a regional managed IT services competitor targeting Dutch organizations with infrastructure-plus-security bundles.
- Solvinity: Dutch managed hosting and IT services provider with security focus, serving Dutch mid-market and regulated customers; comparable in managed services and cybersecurity delivery model.
Broad incumbents
- KPN: Largest Dutch telecom and IT services provider; competes with M-IT in the Dutch SMB managed IT and cybersecurity space as part of a much broader portfolio (connectivity, cloud, security, workplace).
- Cegeka: Benelux-headquartered IT services company offering managed services, cloud, and security to mid-market and enterprise; overlaps with M-IT's managed IT/security positioning for Dutch customers but at larger scale.
Others
- ConnectWise: US-based provider of PSA, RMM, and cybersecurity platforms purpose-built for MSPs; not a direct competitor but enables MSPs like M-IT to run service delivery, and shapes the SMB MSP tooling landscape.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
M - IT Services social profiles
Digital presenceM - IT Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
M - IT Services leadership team
Management profileNumber of profiles
Profiles1 record
M - IT Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
M - IT Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about M - IT Services
What does M - IT Services do?
M-IT Services sells a managed IT services subscription package called 'Altijd Veilig in Bedrijf' (Always Safe in Business) for small and medium-sized businesses in the Netherlands. The package bundles Microsoft 365 Business Standard, ESET antivirus with full disk encryption, Duo MFA two-factor authentication, and automatic daily cloud backups, delivered in three monthly subscription tiers (Brons, Zilver, Goud) with a 39-day digital security implementation promise. Supporting services include IT consulting, system administration, helpdesk support, Microsoft Teams phone-system implementation, and one-time setup and migration.
Is M - IT Services a public or private company?
M - IT Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was M - IT Services founded?
M - IT Services was founded in 2009. It employs 1 to 10 people.
Where is M - IT Services based?
M - IT Services is headquartered in Heesch, Netherlands, in the Europe region.
How does M - IT Services make money?
Three revenue lines are on record. Managed IT Services Subscription is the primary driver. The others are hardware Sales/Leasing and setup and Migration Services.
Who are M - IT Services's main competitors?
Direct peers on record are Your.Cloud, Northwave, Ictivity, Fundaments and Solvinity. Broad incumbents are KPN and Cegeka. ConnectWise is listed as an others.
Does M - IT Services have an API?
No public API is recorded for M - IT Services.
What industry is M - IT Services in?
M - IT Services's product category is Managed IT Services. Its primary akta.pro industry code is BPAEADAE, Identity & Access Management (IAM) Managed Services, with a secondary code of BPAEADAL, Data Security & Privacy Managed Services (DLP/Encryption). Its NAICS code is 541513 and its SIC code is 7373.