What Migrant Resource Centre Tasmania does

Migrant Resource Centre Tasmania (MRC Tas) is a not-for-profit settlement services organisation established in Tasmania, Australia, operating statewide from offices in Hobart (Glenorchy), Launceston, and Burnie. Founded in 1989, the organisation employs approximately 91 staff and delivers a portfolio of federally and state-funded programmes serving humanitarian entrants, refugees, culturally and linguistically diverse (CALD) young people aged up to 25, and CALD older people. Core service lines include the Humanitarian Settlement Program (HSP), Settlement Engagement Transition Support (SETS), the Phoenix Centre for mental health and trauma counselling, Multicultural Youth Tasmania (MYT), Aged and Community Services (Support at Home, CHSP, PICAC), the Multicultural Accommodation Centre at Goodwood, Cultural Capability Training, the Learner Driver Mentor Program, Employment Assistance, and Citizenship Support.

The underlying operating model is direct human service delivery by bicultural caseworkers, counsellors, and programme staff supported by interpreter services (TIS partnership, 131 450) rather than a technology platform. Supporting programmes such as Bridge to Belonging, ExpressAbility, Women United (Play Our Way), MEPP in Hospitality and Building/Construction, and Mothers Circle extend the portfolio into disability inclusion, peer-led mental health mentoring, women's sport participation, vocational training, and parenting support. Revenue is generated almost entirely from Australian Government and Tasmanian Government grants and contracts, supplemented by tax-deductible donations. Governance is provided by an independent Board chaired by former Tasmanian Premier Peter Gutwein. The organisation is registered as a charity (ABN 63 028 115 942) and operates autonomously without parent company, PE, or VC ownership.

Name

Migrant Resource Centre Tasmania

Legal name

Migrant Resource Centre Tasmania

Website

https://mrctas.org.au

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

Migrant Resource Centre Tasmania is a Hobart-based not-for-profit delivering federally and state-funded settlement, mental health, youth, aged care, accommodation, and training services to migrants, refugees, and CALD communities statewide across Tasmania.

Ownership category

akta.pro rank

Product category

Community Settlement Services

NAICS

Individual and Family Services (6241), Community Housing Services (62422), Services for the Elderly and Persons with Disabilities (62412), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Immigrant & Refugee Workforce Integration Programs (EDAAAOAJ), Refugee & Humanitarian Newcomer Orientation (Resettlement Support) (EDAAADAI), Refugee & Migrant Integration Enterprises (Livelihoods, Services) (BPAGALAN)

Keywords

• Migrant settlement services
• Humanitarian settlement program
• Refugee community support
• CALD mental health counselling
• Cultural capability training

Headquarters

HQ city

Glenorchy

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Government Funding: Primary revenue source from federal and state government contracts including Department of Home Affairs (HSP, SETS programs), Department of Health and Aged Care (Phoenix Centre/PASTT), and Tasmanian Government departments. Funding supports humanitarian settlement, mental health, youth, and aged care services.
2. Donations and Charitable Contributions: Tax-deductible donations from individuals, corporations, and community members. As a registered charity, donations $2 and over are tax-deductible. Includes regular giving programs, one-time donations, and bequests.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Migrant Resource Centre Tasmania is a not-for-profit organization that delivers settlement, community, and support services to migrants, refugees, and culturally and linguistically diverse (CALD) communities across Tasmania. Its services span humanitarian settlement case management, youth programs, mental health counselling, aged care, accommodation, employment assistance, cultural capability training, and specialized programs such as the Learn to Drive Program and Bridge to Belonging.

Product overview

Migrant Resource Centre Tasmania is a not-for-profit settlement services organization operating a multi-service portfolio rather than a unified product platform. The core offerings include the Humanitarian Settlement Program (HSP) delivering case management for humanitarian entrants, the Phoenix Centre providing mental health and trauma-informed counselling services, Settlement Engagement Transition Support (SETS) for migrants and youth, Multicultural Youth Tasmania (MYT) for young people aged up to 25, and Aged and Community Services including Support at Home and CHSP programs. Supporting programs include Cultural Capability Training for organizations, the Learn to Drive Program with volunteer mentors, Employment Assistance services, Bridge to Belonging and ExpressAbility disability support programs, MEPP vocational training in hospitality and construction, and the Mothers Circle parenting program. The Multicultural Accommodation Centre at Goodwood provides short-term housing. All services are delivered from offices in Hobart (Glenorchy), Launceston, and Burnie with interpreter support available.

Differentiator

Problem solved

Functional benefit

Brands

• Bridge to Belonging: Community participation program connecting participants with local communities, building relationships, and promoting personal independence for multicultural community members with psychosocial and other disabilities.
• ExpressAbility
• MEEP in Hospitality
• MEEP in Building and Construction
• Women United
• Mothers Circle
• Play Our Way
• Humanitarian Settlement Program (HSP)
• Settlement Engagement Transition Support (SETS)
• Multicultural Youth Tasmania (MYT)

Products and services

• Humanitarian Settlement Program (HSP)

Quantifiable outcome

• 700+ CALD individuals consulted during recent program development

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

16 partnerships are on record, tiered core, major and minor.

• AMES AustraliacoreStrategic or Co-development PartnerAMES Australia collaborates with MRC Tas to deliver Humanitarian Settlement Program (HSP) services in Tasmania. MRC Tas is part of the AMES Australia contract region for HSP delivery.
• Neighbourhood Houses TasmaniamajorStrategic or Co-development PartnerPartner in Bridge to Belonging program, providing community integration and social connection activities for CALD individuals with disabilities.
• ReclinkmajorStrategic or Co-development PartnerPartner in Bridge to Belonging program, delivering sport and recreation activities for CALD community members with disabilities.
• LifelinemajorStrategic or Co-development PartnerPartner in Bridge to Belonging program, providing mental health support and crisis assistance connections for CALD individuals.
• Contemporary Arts TasmaniaminorStrategic or Co-development PartnerPartner in Bridge to Belonging program, delivering arts and creative activities for CALD community members.
• City of ClarenceminorStrategic or Co-development PartnerPartner in Bridge to Belonging program, supporting community engagement activities in the Clarence region.
• Launceston Basketball AssociationmajorStrategic or Co-development PartnerPartner in Women United/Play Our Way program, creating sustainable pathways for CALD women and girls in basketball.
• Launceston UnitedminorStrategic or Co-development PartnerPartner in Women United program, supporting football/soccer participation for CALD women and girls.
• Hobart UnitedminorStrategic or Co-development PartnerPartner in Women United program, supporting football/soccer participation for CALD women and girls in the Hobart region.
• Working It OutmajorStrategic or Co-development PartnerPartner in developing the Safer Together multilingual resource for LGBTIQA+ people, providing information about rights and support services.
• Multicultural Youth Advocacy Network of Australia (MYAN)coreStrategic or Co-development PartnerMYT is a partner organisation of MYAN, working in partnership with young people, government and non-government organisations to promote the needs and interests of young people from refugee and migrant backgrounds.
• Menzies Institute for Medical Research (University of Tasmania)minorStrategic or Co-development PartnerCollaborated with MRC Tas to produce translated bushfire health information resources.
• Hobart Community Legal ServiceminorStrategic or Co-development PartnerPartnered with MRC Tas to produce translated legal rights information about interacting with police.
• MONA (Museum of Old and New Art)minorStrategic or Co-development PartnerVolunteers from MONA help with gardening, cleaning and general upkeep at the Multicultural Accommodation Centre at Goodwood.
• C3 South HobartminorStrategic or Co-development PartnerVolunteers from C3 South Hobart help with gardening and upkeep at the Multicultural Accommodation Centre, and donated a soccer pitch.
• Australian Electoral Commission (AEC)majorStrategic or Co-development PartnerPartnership to deliver electoral education sessions to CALD communities across Tasmania, providing training materials and resources.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Multicultural Council of Tasmania: Tasmania-wide multicultural advocacy peak body; shares geographic territory with MRC Tas and overlaps on community-capacity-building and advocacy for CALD communities.
• Multicultural Communities Council of Illawarra (MCCI): Regional multicultural and settlement agency in NSW providing settlement, aged care, youth, and community capacity-building services. Similar service mix and target population to MRC Tas in a different geography.
• Northern Settlement Services: Victorian regional settlement agency delivering SETS-equivalent case management and community programs in northern Melbourne. Comparable regional settlement model with similar target cohort.

Direct peers

• AMES Australia: Largest settlement and language services provider in Australia; MRC Tas actually delivers HSP as part of AMES's Tasmanian contract region. Direct comparator on humanitarian settlement, AMEP, and refugee case management.
• Settlement Services International (SSI): Major NSW-based refugee and migrant settlement agency delivering HSP, SETS-equivalent programs, youth, and multicultural community services. Closest functional analogue to MRC Tas's wraparound settlement model.
• Community Migrant Resource Centre (Perth): Perth-based settlement agency delivering HSP, settlement grants, and multicultural support programs. Closest like-for-like peer in terms of organisational structure and program mix.
• Centacare: Catholic social services network delivering settlement, refugee, and CALD community programs across multiple states. Competes with MRC Tas for SETS and humanitarian entrant case-management contracts.

Broad incumbents

• Brotherhood of St Laurence: Large Victorian-based social justice organisation with research-driven settlement, education, and employment programs for migrants and refugees. Competitor for evidence-based program funding and research partnerships.
• Australian Red Cross: National humanitarian organisation with a substantial refugee and asylum-seeker support program (including RESTORE and community detention visits). Competes for the same federal humanitarian funding pool at a national scale.

Emerging players

• Multicultural Youth Advocacy Network Australia (MYAN): National peak body for multicultural youth issues; MYT (MRC Tas's youth subsidiary) is a MYAN partner. Functions as both a peer and an ecosystem connector in multicultural youth services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/mrctasmania
• LinkedInlinkedin.com/company/mrctas
• Instagraminstagram.com/multiculturalyouth_tas

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Migrant Resource Centre Tasmania