What MYBOX (Postaplus) does

MYBOX, operated under parent company Postaplus and incorporated as MYBOX (KCSC) in Kuwait, is a cross-border mailbox and international package forwarding service founded in 2007. It provides customers with local mailing addresses in destination countries and forwards, consolidates, and ships their purchases internationally, with pricing that includes a one-time $25 setup fee, per-shipment forwarding and customs clearance charges, and storage fees. The service is delivered through a standard web platform together with iOS and Android mobile applications that support address management, shipment tracking, and forwarding requests.

The company serves two customer segments: individual online shoppers who buy from international retailers, and small and medium-sized businesses with recurring cross-border purchasing needs. Its operational footprint spans 10 countries across North America, Europe, the Gulf, and East Asia (US, UK, UAE, China, Canada, Turkey, Kuwait, Bahrain, Qatar, and Jordan), giving it address presence in the principal origin and destination markets relevant to Gulf-based cross-border e-commerce. MYBOX holds a registered trademark for its brand and runs on a lean team of 6 employees with no disclosed outside funding.

The underlying technology stack is a conventional consumer logistics platform rather than a proprietary technology product: address assignment, label generation, customs documentation, and carrier hand-off handled through standard web and mobile interfaces. There is no disclosed AI/ML, automation beyond routine shipment processing, or differentiated IP beyond the registered brand. The business model is transactional and unit-economic rather than subscription- or contract-anchored, which makes revenue dependent on aggregate cross-border shipment volume rather than any single enterprise relationship.

Name

MYBOX (Postaplus)

Legal name

MYBOX (KCSC)

Website

https://mybox.postaplus.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

MYBOX (Postaplus) is a Kuwait-anchored cross-border mailbox and package forwarding service operating in 10 countries, serving individual online shoppers and SMBs with local addresses, shipping, customs clearance, and storage via web and mobile apps.

Ownership category

akta.pro rank

Product category

Package Forwarding Services

NAICS

General Warehousing and Storage (493110), Postal Service (491), Postal Service (49111), Couriers and Express Delivery Services (492110)

SIC

Public Warehousing & Storage (4220)

akta.pro primary industry

P.O. Boxes & Virtual Mailboxes (TLAAAAAG)

akta.pro secondary industries

Self-Storage Ancillary Services (Locks, Boxes, Truck Rental, Mailbox/Package Acceptance) (HSAKAGAH), Ambient General Merchandise Warehousing (Dry Storage) (TLAIACAA), E-commerce & Omnichannel Fulfillment Centers (Non-Temp Controlled) (TLALAAAC)

Keywords

• Package forwarding services
• International shipping
• Mailbox services
• Cross-border logistics
• Parcel consolidation

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices10 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Infrastructure, Personnel, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Mailbox Setup Fee: Customers pay a one-time setup fee of $25.00 for the mailbox service, which grants access to a personal shipping address at MYBOX operating centers across supported countries.
2. Shipping and Freight Charges: Shipping fees are charged based on actual weight or volumetric weight (whichever is greater), plus applicable surcharges (e.g., 70% surcharge if dimensional weight is double or more the actual weight). Additional fees include $10 handling fee for dangerous goods (e.g., lithium batteries, perfumes). A 10% launching discount is currently applied to shipping rates.
3. Customs Clearance Charges: Customs duties and clearance charges are passed through to the customer. For consolidated shipments, a discount on clearance fees applies: customers pay clearance fees for the first consignment only, plus customs duties for all consignments. Shipments exceeding USD 2,500 in value require a Certificate of Origin, which must be provided before forwarding.
4. Storage Fees: Mail held at origin for up to one week from receipt incurs no storage fee. Beyond one week, storage fees are charged per PostaPlus applicable rates. Undelivered or unclaimed shipments may be held for up to 30 days (or 60 days before potential disposal) before storage fees apply.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

MYBOX provides a personal international shipping address service that enables customers to shop from online retailers in 10 countries (US, UK, UAE, China, Canada, Turkey, Kuwait, Bahrain, Qatar, Jordan) and have packages consolidated and forwarded to their local address. The service includes shipment tracking, customs clearance handling, storage, and is supported by native iOS and Android applications. It is a consumer-facing brand of Postaplus, the operating logistics company.

Product overview

MYBOX (Postaplus) is a single, unified international package forwarding and mailbox service. The core product is the MYBOX Mailbox Service, which enables users to receive packages at international shipping addresses (US, UK, UAE, China, Turkey, Canada, Kuwait, Bahrain, Qatar, Jordan) and have them forwarded to their local doorstep. Supporting the core service are mobile applications for iOS and Android that provide shipment tracking capabilities, as well as an online rate calculator. The product portfolio is structured around this central forwarding service rather than a platform-plus-modules architecture.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 10% launching discount on shipping rates
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Emerging players

• Parcll: Cross-border e-commerce delivery platform focused on Middle East and emerging markets, offering international shipping rates and last-mile delivery. Adjacent peer to MYBOX — overlapping in cross-border ME consumer shipping but with a more API/platform-oriented model and broader carrier integrations.

Direct peers

• MyUS: The largest US-based international package forwarding and mailbox service, offering personal US addresses, consolidation, and shipping to customers worldwide. Directly comparable to MYBOX in core product (personal shipping address + forwarding + consolidation), differing mainly by US-centric origin versus MYBOX's 10-country origin network.
• Shipito: US-headquartered package forwarding service providing US and Austria shipping addresses, consolidation, and assisted purchase. Closely comparable to MYBOX in offering personal shipping addresses, consolidation discounts, and a self-serve web/mobile experience for international shoppers.
• comGateway: Singapore-based package forwarding service specializing in shipments from the US and UK to Asia-Pacific destinations. Highly comparable to MYBOX in serving Asian/Middle East consumers shopping from US/UK retailers, with similar consolidation and rate calculator features.
• Stackry: Package forwarding and consolidation service offering a US address with shipment to international destinations. Comparable to MYBOX's value proposition of providing a foreign shipping address and consolidated forwarding for cross-border online shoppers.
• PostScanMail: US-based virtual mailbox and mail forwarding service providing real street addresses, mail scanning, and package forwarding. Comparable to MYBOX in the mailbox/forwarding core product and self-serve digital platform, though primarily US-origin focused.
• USGoBuy: China-based package forwarding service with US, UK, and other addresses targeting Chinese consumers shopping abroad. Comparable to MYBOX in the consolidation/forwarding model, with a similar cross-border consumer-DTC target customer.
• Jet Worldwide: Package forwarding and personal shopper service providing US, UK, and Turkey shipping addresses with consolidation and forwarding worldwide. Comparable to MYBOX's multi-origin model, particularly overlapping on the Turkey origin hub.

Broad incumbents

• Aramex Shop & Ship: Shop & Ship is Aramex's consumer package forwarding product, providing shipping addresses in multiple origin countries with forwarding into the Middle East and globally. Directly comparable to MYBOX in product and regional Middle East focus, with Aramex as the broader incumbent logistics parent offering it as one of many services.
• DHL Express: Global express logistics carrier offering international shipping, mailbox-style solutions, and cross-border e-commerce delivery services. Comparable as a broad incumbent in the international parcel/postal space in which MYBOX operates, but offering MYBOX's forwarding use case as part of a much larger portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/MyBoxpostaplus
• YouTubeyoutube.com/channel/UCQzDskpW_BME0YLiS8I7U5A/feed?view_as=subscriber
• Facebookfacebook.com/Mybox.postaplus
• LinkedInlinkedin.com/company/mybox-postaplus
• Instagraminstagram.com/myboxpostaplus

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MYBOX (Postaplus)