Mind Your Health Medical Centre

What Mind Your Health Medical Centre does

Mind Your Health Medical Centre is an independent, privately operated family medical practice founded in 2017 and located at 124 Military Rd, Neutral Bay, on Sydney's lower North Shore. The practice operates a multidisciplinary model centred on five General Practitioners supported by a Practice Manager, a Practice Nurse, and onsite Allied Health providers in psychology (Dr Kim Granland), dietetics (Stephanie Russell), and podiatry, with pathology collection provided by ACL Pathology. Its service portfolio spans core general practice (preventive check-ups, women's health, pregnancy/shared antenatal care, paediatric care, chronic disease management), procedural work (iron infusions, skin checks and excisions, minor surgery), occupational health (workers compensation, driving medicals, corporate assessments), and an extensive vaccination programme (COVID-19, influenza, shingles, travel) delivered as part of Australia's COVID-19 Vaccine National Rollout Strategy.

The business model is a mixed billing general practice: consultations are billed in line with AMA recommendations, with bulk-billing retained only for under-16s and over-75s on weekdays following the cessation of general bulk-billing hours on 1 July 2021. Revenue streams therefore include fee-for-service GP consultations, separate allied health billing (via private health funds and Medicare arrangements), procedure fees (e.g., iron infusion pre-injection consults), and unit-priced private flu vaccinations (A$21). Go-to-market is direct-to-consumer and hyper-local — patients book via the third-party HotDoc platform, telephone, or walk-in, with marketing driven primarily by the practice website, organic community presence, and Google Reviews rather than paid acquisition. Operating hours span 7 days a week (weekdays 8am-6pm, weekends 9am-1pm) with claimed wait times under 10 minutes for booked appointments.

The practice is fully accredited by AGPAL and aligned with RACGP standards, serving a fragmented local patient base across Neutral Bay, Mosman, Cammeray, Cremorne, Crows Nest, and Willoughby. Technology is conventional rather than proprietary — HotDoc serves as the appointment, prescription, and referral management platform, and the Service NSW app was used for COVID-19 check-in. No AI/ML capabilities, proprietary software, app, API, or external funding are disclosed; ownership remains private with no parent entity or institutional investors identified.

Name

Mind Your Health Medical Centre

Legal name

Mind Your Health Medical Centre

Website

https://myhmedical.com.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Mind Your Health Medical Centre is an independent, AGPAL-accredited family general practice in Neutral Bay, Sydney, delivering multidisciplinary primary care, allied health, procedural, and vaccination services to the lower North Shore community through five GPs and onsite psychology, dietetics, and podiatry.

Ownership category

akta.pro rank

Headquarters

HQ city

Neutral Bay

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Medical Consultations: GP consultations billed according to AMA (Australian Medical Association) recommendations. Mixed billing practice with limited bulk-billing available for under 16s and over 75s on weekdays. Medicare-ineligible patients charged standard consultation fees.
2. Allied Health Services: Psychology, Dietetics, and Podiatry services provided onsite, billed separately through standard health fund/Medicare arrangements.
3. Vaccinations: COVID-19, Influenza, Shingles, and Travel vaccinations. Flu vaccines free for under 5s and over 65s; private flu vaccines at $21. COVID-19 vaccinations provided as part of national rollout strategy.
4. Procedures and Treatments: Iron infusions, skin checks, excisions, minor surgery, and other procedures. Pre-injection consult required for iron infusions with fees applying.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Mind Your Health Medical Centre is a multidisciplinary family general practice delivering GP consultations, women's health, pregnancy and antenatal care, paediatric care, chronic disease management, vaccinations, iron infusions, skin checks and minor surgery. On-site allied health services (psychology, dietetics, podiatry) and pathology collection are co-located to provide coordinated care under one roof. It operates as a mixed billing practice serving the lower North Shore Sydney community seven days a week.

Product overview

Mind Your Health Medical Centre is a multidisciplinary medical practice offering comprehensive general practice services as its core offering, supplemented by on-site Allied Health Services including Psychology, Dietetics, and Podiatry. The practice provides a wide range of medical services spanning preventive care, chronic disease management, acute care, and specialized services such as skin checks, iron infusions, and vaccination services including COVID-19 vaccines. Appointments are managed through the HotDoc third-party booking platform. The practice operates as a mixed billing practice with limited bulk-billing available.

Differentiator

Problem solved

Functional benefit

Products and services

• General Practice (GP) Consultations Comprehensive GP consultations covering general health check-ups, preventive care, and acute illness management for individuals and families in the North Shore Sydney area. Mixed billing aligned with AMA recommendations; bulk-billed for under 16s and over 75s on weekdays.
• Women's Health Specialised healthcare services for women including reproductive health, contraception, menopause management, and screening services.
• Pregnancy Health and Shared Antenatal Care Prenatal care services delivered in collaboration with hospitals for expectant mothers throughout pregnancy.
• Paediatric Care Healthcare services for children including baby checks, childhood immunisations (NIP vaccines), and general paediatric health needs.
• Skin Checks and Minor Surgery Skin cancer screening, lesion and cyst removal, and minor surgical procedures performed on-site by GPs.
• Iron Infusions Intravenous iron replacement therapy for patients with low iron levels or iron deficiency anaemia, administered on-site using Ferinject or Monofer. A pre-injection consultation is required with applicable fees.
• Mental Health Services Psychological support and mental health consultations provided by general practitioners, with referrals to on-site psychologist Dr Kim Granland for specialised care.
• Chronic Disease Management Ongoing care for chronic conditions including diabetes management (HbA1c testing), weight management, and cardiovascular health monitoring.
• Vaccination Services Comprehensive immunisation services including COVID-19 (AstraZeneca/Vaxzevria and Pfizer/Comirnaty), influenza, shingles, and travel vaccinations.
• Psychology (Allied Health) On-site psychological services for anxiety, depression, PTSD, phobias, health and wellbeing issues, executive coaching, and addiction management, provided by Dr Kim Granland.
• Dietitian (Allied Health) Nutrition counselling for weight loss, diabetes management, cholesterol management, digestive issues, food intolerances, PCOS, and other dietary-related conditions, provided by Accredited Practising Dietitian Stephanie Russell.
• Podiatry (Allied Health) On-site podiatry services for foot, ankle, and lower extremity issues including diagnosis and treatment of various conditions.
• Pathology Collection Services On-site pathology collection services provided by ACL Pathology (formerly MedLab), a NATA/RCPA accredited laboratory offering blood collection and testing without appointment, available Monday-Friday 8am-12pm and Saturday 9am-12pm.
• Corporate Health and Medicals Occupational health services including workers compensation claims, driving medicals, and corporate health assessments.

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

Seven partnerships are on record, tiered core and minor.

• Australian Government - COVID-19 Vaccine National Rollout StrategycoreStrategic or Co-development Partner · 1 March 2021Participating general practice in Australia's COVID-19 Vaccine National Rollout Strategy. One of over 5000 general practices providing vaccination coverage. Follows Federal Government guidelines and ATAGI advice for eligibility criteria. Administered both AstraZeneca (Vaxzevria) and Pfizer (Comirnaty) vaccines.
• HotDoccoreChannel Partner/ Reseller/ DistributorHotDoc provides online appointment booking platform for the medical centre. Patients are redirected to HotDoc to book GP appointments. The platform also enables prescription and referral requests through the Repeats feature.
• MedLab / ACL PathologycoreTechnology or IntegrationOnsite pathology collection services provided by MedLab (ACL Pathology). Laboratory is NATA/RCPA accredited. Pathology collection available Monday-Friday 8am-12pm and Saturday 9am-12pm. No appointment necessary for most pathology services.
• Royal Australian College of General Practitioners (RACGP)minorOthersThe practice and its doctors are fellows/members of RACGP, which sets standards for general practice in Australia. Practice follows RACGP guidelines including patient charter and feedback resolution processes.
• NSW Health Vaccination HubminorChannel Partner/ Reseller/ DistributorFor Medicare-ineligible patients, referrals are made to NSW Health Vaccination Hub sites for COVID-19 vaccinations.
• National Home Doctor ServiceminorOthersAfter hours medical care provider - patients directed to 13 SICK (137425) or National Home Doctor Service (13 74 25) for after hours emergencies.
• Healthdirect AustraliaminorOthersGovernment-funded health advice line (1800 022 222) - patients directed for after hours health information and triage.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Healius: ASX-listed operator (formerly Primary Health Care) of large-scale medical centres, pathology, and diagnostic imaging — competes broadly in primary care delivery, with mixed-billing and bulk-billing models similar to MYH but at significantly greater footprint.
• IPN Medical Centres: Sonic Healthcare-owned network of ~150 general practices across Australia offering mixed-billing GP services with co-located pathology and allied health — directly comparable in service mix and operating model, with the benefit of corporate scale.
• Family Doctor: Australian GP chain delivering standard primary care services including immunisations, chronic disease management, and allied health — a broader-scale peer operating in the same mixed-billing community GP segment as MYH.
• Ramsay Health Care: ASX-listed private hospital and healthcare operator with growing primary care exposure — competes indirectly for healthcare spend in the same affluent Sydney demographics and represents a potential strategic acquirer of integrated primary care platforms.
• Bupa Medical & Dental: Operates medical and dental centres across Australia offering mixed-billing GP services, often co-located with optical and dental offerings — a broader healthcare network peer competing for the same North Shore customer demographic.
• Sonic Healthcare: ASX-listed diagnostics and primary care group that owns IPN Medical Centres. Comparable as the parent of a major GP network and as MYH's pathology counterpart via ACL Pathology (formerly MedLab) onsite collection services.

Others

• National Home Doctor Service (13SICK): After-hours home-visit GP service that MYH formally refers patients to — an ecosystem partner rather than a direct competitor, but relevant as a complementary primary care delivery channel serving MYH's catchment.
• Healthdirect Australia: Government-funded 24/7 health advice and triage service that MYH formally refers patients to after hours — relevant as a complementary ecosystem participant rather than a competitor, but signals the broader government-backed primary care infrastructure MYH sits within.

Direct peers

• MyHealth Medical Centre: Australian GP chain offering multidisciplinary primary care with onsite allied health, pathology, and extended hours — a near-identical operating model to MYH, but at significantly greater scale across multiple Sydney and national locations.

Emerging players

• Doctors on Demand: Australian telehealth provider offering on-demand GP video consultations — competes with MYH's telehealth service line for the working-adult and family segments and represents the broader shift toward virtual primary care.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/mind-your-health-medical-centre

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mind Your Health Medical Centre