Norris & Fisher (Insurance Brokers) Ltd

What Norris & Fisher (Insurance Brokers) Ltd does

Norris & Fisher (Insurance Brokers) Ltd is an independent specialist insurance broker headquartered in Southampton, UK, founded in 1999 and operating with a team of eight. The firm is authorised and regulated by the Financial Conduct Authority and focuses exclusively on insurance and risk-management services for the UK voluntary and community sector. Its core customer base comprises village halls, charities, sports clubs, food banks, parish councils and similar not-for-profit organisations, with dedicated product lines branded around each micro-segment (Village Hall, Charity, Food Bank, Sports Club and Good Neighbour).

The company's product offering sits on two layers. The first is the policy placement itself, sourced through insurer partners including Ansvar Insurance and delivered against the specific exposures of community buildings and trustee liability. The second is a set of value-added services: a Building Valuation Service that uses Ordnance Survey, Land Registry and RICS data to produce rebuild-cost valuations for insured premises via digital mapping, and a Risk Management self-assessment programme for trustees and committee volunteers. These services position the broker beyond a pure intermediary into an advisory role.

Norris & Fisher monetises through standard broker commission on placed premiums, with value-added services acting as a retention and differentiation lever rather than a separately disclosed revenue stream. The firm distributes through direct relationships with trustees and committees, supplemented by partnerships with sector intermediaries including the Ethical Property Foundation (from October 2025), ACRE, Hallmaster and Utility Aid, which embed the broker into the operational workflows of voluntary organisations. The business is led by directors Tom Ingram and Jade Winter, supported by a small team of brokers and trainees, reflecting a deliberately specialist, relationship-led operating model rather than a scaled generalist brokerage.

Name

Norris & Fisher (Insurance Brokers) Ltd

Legal name

Norris & Fisher (Insurance Brokers) Ltd

Website

https://norrisandfisher.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Norris & Fisher is an independent FCA-authorised UK insurance broker specialising in cover and risk-management services for village halls, charities, sports clubs, food banks and other voluntary-sector organisations, supported by proprietary building-valuation tooling and sector partnerships.

Ownership category

akta.pro rank

Headquarters

HQ city

Southampton

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Insurance Brokerage Commissions: As independent insurance brokers, Norris & Fisher earn commission from insurance providers when placing coverage for clients. They access multiple insurers to provide competitive premiums and specialist policies for charities, village halls, and community groups. Revenue is generated through commissions on insurance policies placed, not through fees charged directly to clients.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Norris & Fisher is an independent specialist insurance brokerage established in 1999 that places tailored insurance policies for UK charities, village halls, community centres, food banks, good neighbour schemes, and community sports clubs. The firm earns revenue through commissions from multiple insurance providers (including Ansvar Insurance) and offers coverage lines such as Public Liability, Employers' Liability, Trustees Indemnity, Hirers' Liability, Property, and Cyber, alongside free rebuilding cost valuations and risk management self-assessments.

Product overview

Norris & Fisher are independent specialist insurance brokers established in 1999, offering a portfolio of tailored insurance products for the charity and voluntary sector. The core offering comprises five specialist insurance policies: Village Hall & Community Centre Insurance (with Public Liability, Employers' Liability, Hirers' Liability as standard), Community Sports Club Insurance, Food Bank Insurance, Good Neighbour Scheme Insurance, and Charity & Not-for-Profit Insurance. These are supported by value-added services including free Building Valuation to help prevent underinsurance and Risk Management services that can provide premium discounts of up to 15%. The company also partners with the Ethical Property Foundation to reach new markets in the charity sector.

Differentiator

Problem solved

Functional benefit

Products and services

• Village Hall & Community Centre Insurance Tailored insurance policy for Village Halls, Community Centres, and similar buildings, providing Public Liability (£5m standard, extendable to £10m), Employers' Liability, Hirers' Liability, Buildings, Contents, Trustees Indemnity, and optional cyber insurance for UK village hall committees.
• Charity & Not-for-Profit Insurance Flexible insurance products for registered charities, non-profits, and community groups, including Public Liability, Trustees & Directors Indemnity, Employers' Liability, Property Insurance, and optional tailored covers for charity operations, staff, volunteers, and assets.
• Food Bank Insurance Specialist insurance for UK Food Banks covering Employers' Liability, Public Liability (£5m), Legal Expenses (£250k), stock, contents, electronic equipment, Money (£2.5k), Book Debts (£5k); volunteers covered under Employers' Liability, with policy capacity up to 500 volunteers, £1m annual turnover, and £500,000 wage roll.
• Good Neighbour Scheme Insurance Insurance for volunteer-led groups helping elderly, vulnerable, or isolated people with everyday tasks. Core covers Public Liability and Employers' Liability, with optional Trustees Indemnity, Personal Accident, Money, Property Damage, Motor Policy Compensation, and Legal Expenses.
• Community Sports Club Insurance Insurance for sports or leisure organisations run on a not-for-profit basis, providing Public Liability as standard for club activities including home and away fixtures, with optional equipment coverage.

Quantifiable outcome

• Average underinsurance level of 52% across Village Halls assessed, with average shortfall of £280,000
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Five partnerships are on record, tiered core and minor.

• Ethical Property FoundationcoreStrategic or Co-development Partner · 1 October 2025Exclusive collaboration announced October 2025. Gives Norris & Fisher unique access to the voluntary sector across the UK through podcasts, events, and round tables. The Ethical Property Foundation is the UK's leading property advice charity and lead referral partner to the Charity Commission for land and property advice. They help thousands of not-for-profits each year with property advice, guidance, and education.
• ACRE (Action with Communities in Rural England)coreGTM or Marketing PartnerCorporate sponsor of ACRE, a national charity working to support rural communities. Through their network of local organisations, ACRE provides guidance and advocacy for village halls and community groups, helping them to thrive.
• HallmasterminorGTM or Marketing PartnerHallmaster provides an easy-to-use online booking system designed for village halls and community venues. Their platform helps streamline bookings, invoicing, and management, making life simpler for volunteers and trustees.
• Utility AidminorGTM or Marketing PartnerUtility Aid is a trusted energy broker specialising in the charity and not-for-profit sector.
• Ansvar InsurancecoreOthersAnsvar Insurance is referenced as the primary insurer for Village Hall policies. They offer discounted premiums for committees demonstrating good risk management, with self-assessment facilities offering up to 15% premium discounts. Ansvar's policy via Norris & Fisher provides 24 months loss of income cover as standard.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• BHIB Insurance Brokers: UK-based independent insurance broker specialising in charity, not-for-profit, and community organisation insurance. Direct competitor to Norris & Fisher in the same niche with similar commission-based model and FCA-regulated agency.
• Mark Bates Associates: Specialist UK insurance broker for charities, clubs, and community groups. Direct competitor offering similar community-focused policies and serving the same volunteer-driven and trustee-led client base.
• Community First Insurance: UK insurance scheme specifically designed for village halls and community buildings. Direct competitor targeting the same village hall client base with similar low-touch distribution and brokered product.

Others

• Hallmaster: Software partner (village hall booking platform) cited as an active commercial partner. Adjacent ecosystem player rather than a direct competitor, but represents the broader community-services stack that Norris & Fisher clients also use.
• Ansvar Insurance: UK charity and community specialist insurer and named primary underwriting partner for Norris & Fisher's Village Hall product. Functions as the risk carrier behind the broker's product, providing the technical insurance product that Norris & Fisher distributes.

Broad incumbents

• Aston Lark: UK-based independent insurance broker with a charity and not-for-profit practice. Larger, recently PE-backed broker that competes with Norris & Fisher for mid-market charity and community clients.
• Zurich Municipal: Large UK insurance provider with a dedicated community and public-sector division covering village halls, charities, and community buildings. A much larger incumbent in the same niche with broader risk-bearing capacity.
• Towergate Insurance Brokers: Major UK insurance broker with broad product offerings including charity, community, and not-for-profit cover. Serves as a scale competitor that could encroach on the niche from a larger footprint.
• Howden Group: Large UK independent insurance broker with broad commercial and specialty practice. Serves some community and charity clients at scale and represents a potential consolidator or competitor in the niche.
• Ecclesiastical Insurance: UK specialist insurer serving charities, churches, and not-for-profit organisations. While primarily a carrier rather than broker, it frequently competes in the same client market by offering direct policies to the charity sector.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/norrisandfisher
• LinkedInlinkedin.com/company/norris-&-fisher-insurance-brokers-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Norris & Fisher (Insurance Brokers) Ltd