NHS North East London

What NHS North East London does

NHS North East London is a statutory Integrated Care Board (ICB) established in July 2022 under the Health and Care Act 2022, succeeding the former North East London Clinical Commissioning Group. It is the public body legally responsible for planning and commissioning the majority of NHS services for over 2 million residents across eight London boroughs: Barking and Dagenham, City and Hackney, Havering, Newham, Redbridge, Tower Hamlets, Waltham Forest, and the City of London. The organisation is funded through NHS England allocations rather than commercial revenue; NHS services are free at the point of use, and the ICB allocates public budgets to commission providers. Its service portfolio spans acute hospital care, primary care (GP practices), community pharmacies, mental health services, NHS 111 urgent care, virtual wards (470 beds, 11,600+ admissions since October 2022), Same Day Emergency Care units, and a network of four Women's Health Hubs. The organisation also coordinates the North East London Cancer Alliance and population health management initiatives.

Name

NHS North East London

Legal name

NHS North East London Integrated Care Board

Website

https://northeastlondon.icb.nhs.uk

Company type

Public

Founded year

2022

Operating status

Operating

Headcount range

251–500 employees

Short description

NHS North East London is a statutory Integrated Care Board that plans and commissions NHS services for over 2 million residents across eight London boroughs, coordinating hospital, primary, community, and virtual care through public funding.

Ownership category

akta.pro rank

Product category

Public Healthcare Administration

NAICS

General Medical and Surgical Hospitals (622110), Hospitals (622), General Medical and Surgical Hospitals (6221)

SIC

Services-Hospitals (8060), Services-Health Services (8000), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Community & Regional General Hospitals (HLAFAAAB), Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC), Healthcare-Linked Social Benefits Administration (e.g., Medicaid/Means-Tested Health Coverage) (BPAIAKAH)

Keywords

• Public healthcare commissioning
• Integrated care services
• NHS service planning
• Population health management
• Preventative care programmes

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Distribution channels7 records

Marketing channels5 records

Core offering

NHS North East London is a statutory Integrated Care Board (ICB) that plans, funds, and commissions NHS healthcare services for over 2 million residents across seven London boroughs. Its core activities include commissioning hospital, primary care, community, mental health, and urgent care services; coordinating AI-enabled preventative care programmes; running Women's Health Hubs; commissioning Virtual Wards; and reducing health inequalities through integrated neighbourhood partnerships. Services are delivered free at point of use through commissioned NHS providers.

Product overview

NHS North East London is an Integrated Care Board (ICB) responsible for planning and commissioning NHS services for over two million residents across north east London. The organisation does not operate a single unified software product but rather coordinates a portfolio of health services, digital health programmes, and AI-enabled care initiatives. Key offerings include: AI-driven preventative care programmes (AI for Urgent and Emergency Care Prevention Programme using Health Navigator technology, and AI chest X-ray triage tool using Qure.ai integrated via Sectra), a network of four Women's Health Hubs (City and Hackney, Tower Hamlets, BHR, and Waltham Forest), digital health tools including the NHS App and NHS 111 service, and population health management programmes. The organisation also coordinates Virtual Wards (hospital-at-home), Same Day Emergency Care services, and the North East London Cancer Alliance. These services are delivered through partnerships with hospital trusts (Barts Health, Barking Havering and Redbridge, Homerton), technology partners (Health Navigator, Qure.ai, Sectra, UCLPartners), and community providers across eight boroughs.

Differentiator

Problem solved

Functional benefit

Brands

• North East London Cancer Alliance: A dedicated cancer alliance working to improve cancer outcomes across north east London through screening, early diagnosis, and treatment initiatives.
• Tower Hamlets Together
• NEL Health and Care Partnership

Products and services

• AI for Urgent and Emergency Care Prevention Programme Three-year preventative care programme using AI screening technology to identify patients at greatest risk of needing unplanned emergency care, combined with personalised phone-based clinical coaching from healthcare professionals trained in self-management techniques. On track to support more than 9,000 patients by March 2027.
• AI Chest X-ray Triage Tool (Qure.ai qXR) AI-driven imaging tool deployed across north east London hospitals to assist radiologists in prioritising urgent chest X-ray cases, detect signs of lung cancer, and reduce reporting times from three weeks to three days. Integrated into the Sectra imaging platform.
• Women's Health Hubs Network of four women's health hubs (City and Hackney, Tower Hamlets, Barking Havering and Redbridge, Waltham Forest) providing integrated women's health services including routine gynaecology, contraception, menopause care, pelvic pain and menstrual health through specialist clinics, group consultations and virtual support.
• Virtual Wards (Hospital at Home) Hospital-at-home service enabling patients to receive NHS treatment in their own homes rather than in hospital. Since October 2022, more than 11,600 patients admitted with 470 virtual beds currently available.
• Same Day Emergency Care (SDEC)

Quantifiable outcome

• AI programme saves 26,673 unplanned bed days and reduces 13,000 A&E attendances annually
• +3 more outcomes

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability6 records

Feature3 records

Partnerships

18 partnerships are on record, tiered core.

• Haven House HospicecoreStrategic or Co-development Partner · 18 December 2025Children's hospice taking over care responsibilities from Richard House children's hospice following its closure. Haven House will provide end of life care, on-site respite, and hospice at home care across north east London.
• Voluntary, Community, Faith and Social Enterprise (VCFSE) Sector OrganisationscoreStrategic or Co-development Partner · 1 January 2025Partnership with local VCFSE organisations for community engagement on winter vaccinations, reaching 344 residents from Black African, Black Caribbean, Bangladeshi, Romanian and Roma, and d/Deaf communities.
• UCLPartnerscoreTechnology or Integration · 12 December 2024Collaboration on the AI for Urgent and Emergency Care Prevention Programme. UCLPartners provides clinical expertise and partnership coordination for implementing AI-driven preventative care technology across north east London.
• Health NavigatorcoreTechnology or Integration · 12 December 2024Technology partner providing AI-driven clinical coaching platform. Their AI technology combined with personalised clinical coaching has demonstrated ability to improve patient lives and shift care towards prevention.
• Qure.aicoreTechnology or Integration · 26 November 2024Provider of qXR AI application for chest X-ray triage. The technology helps identify suspicious signs of lung cancer on chest X-rays to move patients into the diagnostic journey quicker, potentially improving survival with faster diagnosis.
• SectracoreTechnology or Integration · 26 November 2024Imaging IT provider whose Amplifier Service enables AI deployment. Sectra's marketplace and open approach to application integration streamlines AI adoption, embedding it seamlessly into radiology workflows across north east London hospitals.
• Barts Health NHS TrustcoreStrategic or Co-development Partner · 26 November 2024Major acute hospital trust involved in the AI chest X-ray deployment across north east London, running Royal London, Newham, and Whipps Cross hospitals.
• Barking, Havering, and Redbridge University Hospitals NHS Trust (BHRUT)coreStrategic or Co-development Partner · 26 November 2024Major acute trust involved in the AI chest X-ray deployment, operating King George Hospital and Queen's Hospital.
• Homerton Healthcare NHS Foundation TrustcoreStrategic or Co-development Partner · 26 November 2024Hospital trust participating in the AI chest X-ray deployment, running Homerton University Hospital.
• Carers Centre Tower HamletscoreStrategic or Co-development Partner · 21 November 2024Partner in Tower Hamlets Together delivering the Unpaid Carers Service for adult carers as part of the 'Our Commitment to Carers 2024-27' joint action plan.
• Barts NHS Health Trust (Tower Hamlets)coreStrategic or Co-development Partner · 21 November 2024Partner in the Tower Hamlets Together partnership working on the 'Our Commitment to Carers 2024-27' action plan.
• East London Foundation TrustcoreStrategic or Co-development Partner · 21 November 2024Partner in the Tower Hamlets Together partnership working on the 'Our Commitment to Carers 2024-27' action plan.
• GP Care Group (Tower Hamlets)coreStrategic or Co-development Partner · 21 November 2024Partner in the Tower Hamlets Together partnership working on the 'Our Commitment to Carers 2024-27' action plan.
• Waltham Forest Women's Health Hub (Barts Health NHS Trust)coreStrategic or Co-development Partner · 1 August 2024Hub launched in August 2024, run by Barts Health NHS Trust, enabling local GPs to support women with specialist consultant advice and community-based services.
• Barking, Havering and Redbridge (BHR) Women's Health HubcoreStrategic or Co-development Partner · 1 July 2024Hub launched in Redbridge with plans to expand across Barking and Havering, providing consultant-led specialist clinics including for menopause, urogynaecology and pelvic pain.
• Tower Hamlets Women's Health HubcoreStrategic or Co-development Partner · 1 December 2023Women's health hub launched in December 2023 covering the whole borough, operating as a one-stop-shop from a community hospital site.
• City and Hackney Women's Health Hub (Homerton Hospital)coreStrategic or Co-development Partner · 1 April 2021Hub launched in April 2021 offering routine gynaecology and contraception services, virtual patient engagement events and group consultations covering menopause and menstrual health.
• North East London Cancer AlliancecoreStrategic or Co-development PartnerAlliance focused on reducing health inequalities in cancer outcomes, improving screening uptake, supporting earlier diagnosis, and engaging communities who face barriers to accessing cancer services.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Emerging players

• Doccla: UK virtual ward technology provider enabling hospital-at-home services comparable to NHS NEL's virtual ward programme. While NHS NEL is a commissioner rather than a vendor, the technology overlap makes Doccla relevant for comparison on virtual care delivery models.

Direct peers

• NHS Frimley Integrated Care Board: NHS Integrated Care Board outside London with a similar statutory remit for planning NHS services across its footprint, often cited in NHS England case studies alongside London ICBs.
• NHS North West London Integrated Care Board: Another London NHS Integrated Care Board with similar statutory responsibilities for planning and commissioning NHS services across a multi-borough population. Highly comparable in governance structure, funding model, and operational scope to NHS North East London.
• NHS South West London Integrated Care Board: London NHS ICB with the same statutory commissioning mandate as NHS North East London, operating across multiple boroughs with comparable AI deployment and population health management priorities.
• NHS South East London Integrated Care Board: Statutory NHS ICB covering south east London boroughs with comparable population size, diverse demographic profile, and responsibility for commissioning acute, primary, and community services.
• NHS Suffolk and North East Essex Integrated Care Board: Statutory NHS ICB with population health management, AI preventative care, and integrated commissioning programmes that overlap with NHS North East London's strategic priorities.

Others

• Homerton Healthcare NHS Foundation Trust: Acute and community healthcare provider operating within the NHS NEL footprint, partner on the AI X-ray deployment and operator of the City and Hackney Women's Health Hub.
• UCLPartners: Academic health science partnership providing clinical evidence and evaluation support for NHS NEL's AI for Urgent and Emergency Care Prevention Programme, making it a key enabling partner rather than a direct peer.
• Barts Health NHS Trust: Major acute hospital trust within the NHS NEL footprint that delivers hospital services commissioned by NHS NEL and is a key strategic delivery partner for the AI chest X-ray programme.

Broad incumbents

• NHS England: Statutory parent body of all ICBs including NHS North East London. Sets national policy, allocates funding, and oversees performance, making it the broadest incumbent across the NHS commissioning landscape.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NHS_NELondon
• YouTubeyoutube.com/channel/UCfmQIMLHe8R53HXrFU1jrtw
• Facebookfacebook.com/NHSNELondon
• LinkedInlinkedin.com/company/nhs-north-east-london

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NHS North East London