Health Navigator

What Health Navigator does

Health Navigator Ltd is a London-based healthcare technology company founded in 2014 by Dr. Joachim Werr that combines a clinically validated machine learning algorithm (HN Predict) with NHS Personalised Care Institute accredited clinical coaching to identify patients at rising risk of unplanned hospitalisation and intervene proactively. The company's AI tool is reported to identify approximately 80% of patients at high risk of extended hospital stays 6-12 months in advance using routinely collected health data, with the algorithm re-validated and adjusted for health equity on each deployment. The platform-plus-services offering pairs HN Predict for risk stratification with a proprietary technology platform that surfaces patient medical records, dynamic risk scores and coaching notes to NHS-accredited coaches, and AI-Guided Clinical Coaching (AICC) delivered primarily by telephone to high-risk patients. The AI system processes structured health data including medical history, demographics, social determinants of health and Lower Super Output Areas, with explicit fairness design via the Health Equity Delivery Protocol. Published peer-reviewed randomised controlled trials across 8 NHS trusts and 1,767 patients report outcomes including 25% fewer bed days, 34% fewer emergency attendances, 24% fewer unplanned admissions and a 46% mortality reduction in males over 75 (equivalent to 128 lives saved per 1,000 treated).

Name

Health Navigator

Legal name

Health Navigator Ltd

Website

https://hn-company.co.uk

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

Health Navigator is a UK-based AI healthcare company combining clinically validated machine learning risk prediction (HN Predict) with NHS-accredited clinical coaching to identify and support patients at risk of unplanned hospitalisation for NHS Integrated Care Systems and Ireland's HSE.

Ownership category

akta.pro rank

Product category

Population Health Management

NAICS

Other Ambulatory Health Care Services (6219), Offices of All Other Miscellaneous Health Practitioners (621399)

SIC

Services-Health Services (8000), Services-Prepackaged Software (7372)

akta.pro primary industry

Risk Stratification & Predictive Modeling (utilization, cost, readmission) (HLACAHAB)

akta.pro secondary industries

Virtual Second Opinion & Care Navigation Platforms (HLALAAAF), Diagnostic & Triage Decision Support (HLACAGAA)

Keywords

• Predictive healthcare analytics
• Clinical coaching services
• Population health management
• AI risk stratification
• Hospital admission prevention

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. NHS Commissioning: Health Navigator is commissioned by NHS Integrated Care Systems, acute hospital trusts, and healthcare authorities to provide proactive population health management services. Revenue is generated through government healthcare contracts for AI-powered patient identification and clinical coaching services delivered to NHS patients.
2. G-Cloud Framework Contracts: HN Predict is available on the UK Crown Commercial Services G-Cloud 13 procurement framework, enabling public sector organisations to purchase through established government procurement channels with transparent pricing and reduced contract complexity.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Health Navigator develops a clinically validated AI algorithm that identifies patients at rising risk of experiencing extended hospital stays 6-12 months in advance, using routinely collected health data. The company combines this predictive engine with NHS Personalised Care Institute accredited clinical coaching delivered by registered healthcare professionals to help high-risk patients manage their conditions and avoid unplanned hospital care. The solution is deployed via NHS commissioning contracts across Integrated Care Systems and Acute Hospital Trusts in the UK and the Health Service Executive in Ireland.

Product overview

Health Navigator offers a unified platform-plus-services approach centred on AI-powered predictive analytics and clinical coaching. The core product, HN Predict, uses clinically validated machine learning to identify patients at high risk of hospitalisation. This integrates with the AI for Unplanned Care Prevention programme, which combines the predictive engine with a team of NHS Personalised Care Institute accredited clinical coaches. The Neighbourhood and Clinical Coaching services deploy these capabilities across ICS, acute hospitals, and community settings. The proprietary technology platform supports coaches with real-time patient data, risk scores, and documentation. Together, these products enable proactive, preventative population health management.

Differentiator

Problem solved

Functional benefit

Brands

• HN Predict: AI-powered predictive analytics tool that identifies patients at risk of hospitalisation 6-12 months in advance by analysing routinely collected patient records.

Products and services

• HN Predict AI-powered predictive analytics software that identifies patients at high risk of hospitalisation and adverse health events 6-12 months in advance by applying clinically validated machine learning algorithms to routine healthcare data, enabling proactive interventions for NHS Integrated Care Systems and Acute Hospital Trusts.
• AI-Guided Clinical Coaching (AICC) Combined programme integrating AI patient identification with NHS Personalised Care Institute accredited clinical coaching to help at-risk patients take control of their health, reduce unplanned admissions, and decrease dependence on emergency services. Targeted at ICSs, acute hospitals, and community care settings.
• Neighbourhood Clinical Coaching Clinical coaching service delivered by NHS Personalised Care Institute accredited coaches to patients in defined geographic neighbourhood areas, supporting proactive preventative care for patients with long-term conditions identified through HN's AI or partner in-house analytics.

Quantifiable outcome

• 46% reduction in mortality for males over 75 (128 lives saved per 1,000 treated)
• +9 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core, major and regional.

• UCLPartnerscoreStrategic or Co-development Partner · 12 December 2024Three-year National Demonstrator partnership with NHS North East London and UCLPartners providing AI-guided preventative care for 2.5 million Londoners. UCLPartners serves as a key academic health science partnership supporting implementation and evaluation of the programme.
• NHS Personalised Care InstitutecoreStrategic or Co-development Partner · 1 January 2020Health Navigator's clinical coaching training programme received accreditation from the NHS Personalised Care Institute, validating the quality and standards of the coaching methodology.
• Nuffield TrustcoreStrategic or Co-development Partner · 1 January 2015Provided project oversight for the landmark 7-year randomised controlled trial conducted across 8 NHS trusts and 1,767 patients. The Nuffield Trust's involvement provided independent validation of the clinical trial methodology and outcomes.
• Barts Health NHS TrustmajorImplementation/ SI/ Consulting PartnerImplementing AI for UEC initiative in Waltham Forest as first deployment area of the North East London programme, serving populations through Barts Health NHS Trust facilities.
• Barking, Havering and Redbridge University Hospitals NHS TrustmajorImplementation/ SI/ Consulting PartnerPartner NHS trust implementing AI initiative as part of North East London programme deployment.
• York Teaching Hospitals NHS TrustmajorStrategic or Co-development PartnerOne of eight acute NHS trusts participating in the landmark RCT evaluating HN's AI-powered predictive analytics and clinical coaching intervention.
• Health Service Executive (HSE) IrelandregionalStrategic or Co-development PartnerPartnership with Republic of Ireland's Health Service Executive to explore implementation of predictive care models aligned with Sláintecare healthcare reform programme.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Current Health (Best Buy Health): Remote patient monitoring platform acquired by Best Buy Health, providing AI-driven early warning and hospital-at-home solutions. Comparable hybrid monitoring-plus-coaching model targeting unplanned care reduction.
• Cera Care: UK technology-enabled home care provider using AI and predictive analytics to prevent hospital admissions among elderly and chronic condition patients. Comparable NHS commissioning model and AI-driven prevention thesis.
• Doccla: UK virtual ward and remote patient monitoring platform working with NHS ICSs and Trusts to reduce unplanned admissions. Directly comparable hybrid technology-plus-services model targeting the same NHS urgent care segment as Health Navigator.
• Wellframe: Digital health management platform combining predictive analytics with personalized care navigation for chronic and high-risk patients. Similar technology-plus-services hybrid targeting health plans and providers.
• Lilli: UK AI-driven predictive care platform for social care and local authorities, using machine learning to identify at-risk individuals and prevent hospital admissions. Closest direct competitor to Health Navigator in the UK predictive prevention market.
• Huma (formerly Medopad): UK-founded digital health platform providing remote patient monitoring and predictive analytics for hospitals and health systems globally. Operates in adjacent population health and RPM space with NHS deployments.
• Oxehealth: UK health tech company using AI-powered contactless patient monitoring for mental health and acute care settings. Shares Health Navigator's CEO (Hugh Lloyd-Jukes) and CTO (Sarah Surrall) alumni history and NHS-focused enterprise go-to-market.
• myGP (iPlato Healthcare): UK patient engagement and primary care platform serving 50M+ patients across NHS GP practices. Founder Tobias Alpsten sits on Health Navigator's board, indicating close UK healthtech ecosystem adjacency.

Broad incumbents

• Health Catalyst: US-based healthcare data and analytics platform serving health systems with population health management and predictive analytics. Broader, established competitor in healthcare predictive analytics operating across multiple customer segments.

Regional players

• Lumeon: UK-US care pathway automation and care coordination platform for hospitals and health systems. Adjacent technology in clinical workflows and care navigation across the UK NHS and US health systems.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/weare_hn
• LinkedInlinkedin.com/company/h-n
• YouTubeyoutube.com/channel/UCxRoQk-U5hIIPy4Qg8FpPMA

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health Navigator