North Shore Family Health Team

What North Shore Family Health Team does

North Shore Family Health Team is a publicly funded, not-for-profit primary care provider operating under Ontario's Family Health Team model. It serves approximately 3,600 patients across the communities of Schreiber, Terrace Bay, Rossport, Jackfish, and Pawgwasheeng in Northwestern Ontario, a service area spanning nearly 75 km. Care is delivered through two clinic locations: JE Stokes Medical Centre in Schreiber and Aguasabon Medical Clinic in Terrace Bay, using an interdisciplinary team model in which providers collaborate across disciplines to address chronic disease, mental health, addictions, dietary, memory, and preventative health needs.

The organization offers a portfolio of clinical and health promotion programs including blood pressure and blood sugar monitoring, the North Shore Diabetes Program, Mental Health & Addictions Services, Dietary Counselling, Memory Care, Smoking Cessation, Health Promotion, Navigation Services, and Community Programs. Under its Education section, the organization has added an AI Scribe tool for clinical documentation, indicating selective adoption of AI-assisted workflows to reduce administrative burden on providers. No proprietary technology platform is developed in-house; the website and program pages are delivered via a standard Wix-based web presence.

The business model is a managed-services, publicly funded healthcare delivery model. Revenue is provided through the Ontario Ministry of Health under the Family Health Team framework and the Ontario Health Insurance Plan (OHIP), with no direct patient billing for covered services. The patient base is geographic and roster-based, with no commercial sales motion; engagement is conducted through physician attachment, walk-in availability, and community outreach supported by social media (Facebook, Instagram, X), an email newsletter, and an active blog. The organization is not-for-profit and does not raise external funding.

Name

North Shore Family Health Team

Legal name

North Shore Family Health Team

Website

https://northshorefamilyhealthteam.ca

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

North Shore Family Health Team is a publicly funded Ontario Family Health Team delivering interdisciplinary primary care to approximately 3,600 patients across Schreiber, Terrace Bay, Rossport, Jackfish, and Pawgwasheeng in Northwestern Ontario through two clinic locations.

Ownership category

akta.pro rank

Product category

Primary Healthcare Services

NAICS

Health Care and Social Assistance (62), Other Individual and Family Services (62419), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Value-Based Primary Care Organizations (Risk-Bearing) (HLAFAGAF)

akta.pro secondary industry

Patient Advocacy, Navigation & Access to Care (BPAGACAH)

Keywords

• Primary care services
• Chronic disease management
• Mental health services
• Rural healthcare delivery
• Health promotion programs

Headquarters

HQ city

Schreiber

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Publicly Funded Healthcare Services: As a Family Health Team in Ontario, Canada, the organization operates under the Ontario Health Insurance Plan (OHIP) and provincial healthcare funding models. Services are publicly funded through the Ministry of Health, providing primary care, chronic disease management, and health promotion programs at no direct cost to patients.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

North Shore Family Health Team is a publicly funded, interdisciplinary primary care organization that delivers physician-led family medicine and allied health services to approximately 3,600 patients across Schreiber, Terrace Bay, Rossport, Jackfish, and Pawgwasheeng in Northwestern Ontario. The team operates two clinic locations and runs structured programs in chronic disease management (diabetes, hypertension, blood sugar monitoring), mental health and addictions counseling, dietary counseling, memory care, smoking cessation, health promotion, and system navigation. Services are covered under the Ontario Health Insurance Plan (OHIP) and provincial Ministry of Health funding.

Product overview

North Shore Family Health Team is a healthcare organization providing interdisciplinary primary care services across Northwestern Ontario. The organization operates a portfolio of clinical care programs including chronic disease management (diabetes, blood pressure, blood sugar), mental health and addictions services, dietary counselling, memory care, and health promotion. A notable technology offering is the AI Scribe program under Education, which automates clinical documentation. The team provides care to approximately 3,600 patients across multiple communities including Schreiber, Terrace Bay, Rossport, Jackfish, and Pawgwasheeng through two main clinic locations.

Differentiator

Problem solved

Functional benefit

Products and services

• Blood Pressure and Blood Sugar Program Monitoring and management program for patients with hypertension and diabetes, delivered by the interdisciplinary team in the North Shore clinic locations.
• Mental Health & Addictions Services Counseling and support services for patients dealing with mental health challenges and substance use disorders, offered through the Family Health Team.
• North Shore Diabetes Program Specialized diabetes education and management program for patients in the North Shore region.
• Dietary Counselling Nutrition-focused consultations to support patients with dietary management and health goals.
• Memory Care Program Specialized support and monitoring for patients experiencing memory concerns or cognitive decline.
• Smoking Cessation Program Support services to help patients quit smoking and manage nicotine addiction.
• Health Promotion Services Preventive health initiatives and wellness education delivered to the North Shore community.
• Navigation Services Assistance for patients in navigating the healthcare system and accessing appropriate services.
• Community Programs Local community health initiatives and outreach programs serving Schreiber, Terrace Bay, Rossport, Jackfish, and Pawgwasheeng.
• AI Scribe AI-powered documentation tool used by Family Health Team providers to automate clinical note-taking and reduce administrative burden.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves3 records

Expansion highlights3 records

Emerging players

• Maple: Canadian virtual care platform connecting patients with physicians for primary care consultations. Comparable as an alternative primary care access channel that competes for the same rural Northwestern Ontario patient pool that NSFHT serves in-person.
• Canadian Mental Health Association - Ontario: Provincial mental health and addictions services provider with local branches across Ontario including Northwestern communities. Comparable as a community-based provider of mental health and addictions services that overlaps directly with NSFHT's Mental Health & Addictions program offering.

Broad incumbents

• SE Health (Saint Elizabeth Health Care): Large Canadian home and community health services provider offering nursing, therapy, and chronic disease management across multiple provinces. Comparable as a provider of chronic disease and community-based health programs that competes for the same Ontario health-system partnerships.
• TELUS Health: Large Canadian incumbent offering virtual care, electronic medical records, and health benefits administration. Overlaps with NSFHT through primary care delivery and digital health enablement, though at vastly greater scale and with a national footprint.
• Bayshore Healthcare: Canadian provider of home and community health services, including chronic disease management and remote patient monitoring. Comparable in its focus on community-based care delivery and chronic disease programs targeting similar patient populations.
• Thunder Bay Regional Health Sciences Centre: Regional hospital and acute care centre serving Northwestern Ontario. Comparable as the principal referral partner for NSFHT's catchment, sharing patients for chronic disease management and mental health/addictions services.
• ParaMed (Extendicare): Canadian home health and community services provider serving Ontario and other provinces. Comparable in its delivery of community-based primary and supportive care services funded through provincial health programs.

Direct peers

• WELL Health Technologies: Canadian digital health company operating a network of primary care clinics and tech-enabled care platforms. Comparable as a Canadian primary care provider leveraging technology to scale rural and underserved access, similar in mission to NSFHT's tech-forward rural delivery.

Regional players

• Sioux Lookout First Nations Health Authority: Regional Indigenous health authority providing primary care and community health services across remote Northwestern Ontario communities. Directly comparable as a rural/remote primary care operator in the same geographic region serving similar underserved populations.
• Anishnawbe Mushkiki Community Health Centre: Community-governed Indigenous primary care provider in Thunder Bay, Ontario offering chronic disease management, mental health, and traditional wellness programs. Comparable as a small-team, publicly-funded community health centre serving Northwestern Ontario with similar interdisciplinary and chronic-care focus.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/NorthShoreFami2
• Facebookfacebook.com/NorthShoreFamilyHealthTeam
• Instagraminstagram.com/northshorefamilyhealthteam
• LinkedInlinkedin.com/company/north-shore-family-health-team

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Shore Family Health Team