NOVOTEL PHU QUOC RESORT

Name

NOVOTEL PHU QUOC RESORT

Legal name

PHU QUOC ROYAL INVESTMENT & DEVELOPMENT JSC (Công Ty Cổ Phần Đầu Tư Phát Triển Hoàng Gia Phú Quốc)

Website

https://novotelphuquoc.com

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Ownership category

akta.pro rank

Product category

Beach Resort Hospitality

NAICS

Traveler Accommodation (7211), Hotels (except Casino Hotels) and Motels (72111), Hotels (except Casino Hotels) and Motels (721110), Full-Service Restaurants (722511)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)

akta.pro primary industry

Beachfront & Island Luxury Resorts (THAGACAA)

akta.pro secondary industries

Beachfront & Coastal Full-Service Hotels (THAGAAAI), Luxury All-Inclusive Resorts (THAGACAI), Hotel & Resort Convention Venues (Convention Hotels) (THAHAAAC), Hotel & Resort Restaurants (THAFACAH), Destination Spa Resorts (THAGAMAA)

Keywords

• Resort hospitality services
• Hotel accommodation bookings
• Food and beverage services
• Meetings and events venue
• Spa and wellness treatments

Headquarters

HQ city

Phu Quoc

HQ country

Vietnam

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Infrastructure, Others

Revenue model

1. Accommodation / Room Revenue: Primary revenue from hotel room rentals across 8 room categories: Superior Rooms (Double and Twin, Ocean View and Pool View), Superior Suite, Deluxe Twin, Deluxe Double, Deluxe Bungalow, Deluxe Bungalow with Private Pool, and Deluxe Beachfront Bungalow with Private Pool. 246 rooms in main building plus 120 bungalows in tropical garden/ocean view settings. Children under 16 stay complimentary when sharing with parents.
2. Food and Beverage: Multiple dining outlets generating F&B revenue: Food Exchange Restaurant (all-day dining, Vietnamese/Asian/European cuisines), Phu Quoc Seafood Restaurant (catch-of-the-day seafood), Lounge Bar (retro-style, poolside), Ocean Bar (sunset cocktails), and In-Room Dining. Special dining experiences include Seafood Buffet Dinner, BBQ Surf & Turf, Vietnamese Culinary menu, Indian Cuisine, Brunch Menu, Chocolate Afternoon Tea, Grab & Go pastries, Bingsu, and Coffee service.
3. All-Inclusive Package: All-Inclusive concept offering unlimited dining and drinking from 06:30 AM to 11:00 PM across all outlets, plus wide range of resort activities (Yoga, Volleyball, Kayak, Cooking Class, Cocktail Class, Art Towel Class, Sunset Bike Tour). Package benefits start from minimum 07 nights. Additional perks for extended stays include complimentary 60-minute Spa Voucher per adult, 50% discount on additional treatments, and complimentary 30-minute water scooter ride.
4. Meetings, Incentives, Conferences & Events (MICE): Ballroom accommodates hundreds of people for conferences and events. Wide sandy beach suitable for team building activities. Wedding services include ballroom weddings, barefoot beach weddings, and starlit receptions.
5. Spa and Wellness: In Balance Spa offers treatments including Aroma Therapy, Bamboo Massage, Deep Tissue Treatment, Foot Treatments, Body Treatments, and Pampering Baby Skin therapy. Spa packages include Love Day Spa Package (Aroma Therapy + afternoon tea), Family Package, and Happy Hour (50% off foot treatments). Buy 2 Get 1 Free on 60-minute Aroma Therapy available.
6. Water Sports and Recreation Activities: Water activities including SWII electric board (250,000 VND/30 min), TINI underwater scooter (400,000 VND/30 min), NAVBOW high-performance scooter (550,000 VND/30 min), Kayak, Beach Tennis (free for in-house guests), Pickleball, Tennis Court, and Surfing & Diving experiences. Fitness Center operates from 06:00 AM to 10:00 PM.
7. Ancillary Services: Additional services including Laundry Buffet (50 USD per full bag, unlimited items), Floating Breakfast, Pre-check-in experience privileges (10% off brunch, 50% off spa), Buffe Laundry, and Airport Transfers (free shuttle bus at fixed schedules).

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Novotel Phu Quoc Resort is a 5-star beachfront resort on Phu Quoc Island, Vietnam, offering 246 main-building rooms and 120 bungalows across eight categories, on-site dining at Food Exchange Restaurant, Phu Quoc Seafood Restaurant, Lounge Bar, and Ocean Bar, plus In Balance Spa, a Kid's Club, fitness and water-sport facilities, a ballroom for MICE events, and wedding services. The property operates an All-Inclusive package (minimum 7 nights) covering unlimited dining and beverages from 06:30 to 23:00 and a range of resort activities, drawing on the Accor global distribution network and ALL loyalty program.

Product overview

Novotel Phu Quoc Resort is a 5-star resort hotel on Phu Quoc Island, Vietnam, part of the Accor group. The resort features 246 rooms in the main building and 120 bungalows in tropical garden/ocean settings. Core offerings include accommodation across 8 room categories, dining at Food Exchange Restaurant, Phu Quoc Seafood Restaurant, Lounge Bar, and Ocean Bar, In Balance Spa with treatments and wellness packages, Meetings & Events (MICE) facilities with ballroom and beach venues, and wedding services. The All-Inclusive Package provides comprehensive dining and activity access from 06:30 AM to 11:00 PM. Leisure facilities include swimming pools, beach tennis, fitness center, tennis courts, pickleball, and Kid's Club with childcare services. The resort also offers various add-on dining experiences (BBQ, seafood buffet, Vietnamese culinary, brunch, grab-and-go, coffee, bingsu, highballs, afternoon tea) and water activities (surfing, diving, kayaking). Partnerships with Vietnam Airlines Lotusmiles and ALL Accor+ Explorer loyalty program provide additional guest benefits.

Differentiator

Problem solved

Functional benefit

Brands

• In Balance Spa: Spa and wellness facility at the resort offering massage treatments, body therapies, and relaxation services.
• Food Exchange Restaurant
• Phu Quoc Seafood Restaurant
• Lounge Bar
• Ocean Bar

Products and services

• Guest Rooms and Bungalows Eight categories of accommodation totalling 366 keys: 246 spacious main-building rooms with contemporary design and 120 bungalows in tropical garden or ocean-view/beachfront settings. Children under 16 stay complimentary when sharing with parents. For leisure travelers, couples, and families visiting Phu Quoc Island.
• Food Exchange Restaurant All-day dining restaurant at the resort offering Vietnamese, Asian, and European cuisines, with daily buffet dinner and à la carte menu. For in-house guests and walk-in diners at the resort.
• Phu Quoc Seafood Restaurant Specialty seafood restaurant offering the island's fresh catch, with the signature Seafood platter known for its umami flavor. Open Tuesday, Thursday, and Saturday for catch-of-the-day service. For resort guests and diners seeking local seafood.
• Lounge Bar and Ocean Bar Two on-site bars: a retro-style Lounge Bar by the infinity pool for social gatherings, and an Ocean Bar for sunset cocktails and beachfront refreshments. For resort guests and walk-in visitors.
• In Balance Spa Spa sanctuary offering treatments that combine Eastern medicine essence with bamboo therapy techniques and lotus flower aesthetics, including Aroma Therapy, Bamboo Massage, Deep Tissue treatments, and family/couples packages. For resort guests seeking wellness and relaxation.
• Meetings and Events (MICE) MICE offering combining a ballroom that accommodates hundreds of people with a wide sandy shore suitable for team-building activities. For corporate event planners, incentive houses, and conference organizers.
• Weddings Wedding venue offering stylish ballroom, barefoot beach weddings, and starlit outdoor receptions, with Dream Wedding packages. For couples and wedding planners.
• All-Inclusive Package Comprehensive package allowing guests to eat and drink anywhere from 06:30 to 23:00, including à la carte dining, buffet dinner, beverages by glass, and a wide range of resort activities for adults, kids, and families. Available from a minimum 7-night stay, with extended perks for 7+ nights. For leisure guests seeking a stress-free vacation.
• Kids Club and Kids Care Children's activities program built around Discovery, Artistic, Connection, and Event themes, plus a Kid's Care service for children aged 5-11 during specific times. Complimentary for children under 16 sharing rooms with parents. For families staying at the resort.
• Water Sports and Recreation Activities Water and land recreation activities including SWII electric board, TINI underwater scooter, NAVBOW high-performance scooter, Kayak, Beach Tennis (free for in-house guests), Pickleball, Tennis Court, and Surfing/Diving experiences, plus a fully equipped Fitness Center. For resort guests.
• Seafood Buffet Dinner Seafood buffet dinner held at Food Exchange Restaurant, with a Classic option at 650,000 VND/adult and a Lobster Treat option at 900,000 VND/adult, including free-flow local beer and soft drinks. Daily 18:00-21:30. For resort guests and outside diners.
• Vietnamese Culinary Experience Culinary journey through North, Central, and South Vietnam featuring the 'Five Tastes' philosophy, served at Food Exchange Restaurant (06:30-22:30) and Seafood Restaurant (18:00-22:00). For resort guests seeking Vietnamese cuisine.
• Family and Couples Spa Packages In Balance Spa packages including Family Package (2 adults + 1 child at VND 1,500,000++ or 2 adults + 2 children at VND 1,790,000++), Love Day Package for couples (VND 1,450,000++), and Aroma Therapy Buy 2 Get 1 Free. For couples and families staying at the resort.

Quantifiable outcome

• Phu Quoc Island ranked #1 most beautiful island in Asia and Top 3 worldwide in Condé Nast Traveler Reader's Choice Awards 2025 with score of 95.51/100
• +3 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Accor SAcoreOthersAccor SA is the parent company and franchisor of the Novotel brand. Novotel Phu Quoc Resort operates as a Novotel-branded property under Accor's global hospitality network. The resort is managed and distributed through Accor's platforms including all.accor.com, accorhotels.com, and the ALL (Accor Live Limitless) loyalty program. Accor SA is headquartered in Paris, France, with a capital of 700,317,363 euros.
• Phu Quoc Royal Investment & Development JSCcoreOthersPhu Quoc Royal Investment & Development JSC is the owner/developer of the Sonasea Villas and Resort complex where Novotel Phu Quoc Resort is located. Business license no. 1702341549 issued on 14/11/2025 by Department of Planning and Investment of An Giang Province. Located at Sonasea Villas and Resort, Group 5, Duong Bao Duong To Area, Phu Quoc Special Zone.
• Vietnam Airlines (Lotusmiles)minorGTM or Marketing PartnerPartnership enabling conversion between loyalty currencies: 5,000 Vietnam Airlines Lotusmiles converts to 1,000 ALL Reward points (50% bonus) for hotel stays. Reverse conversion: 3,000 ALL Reward points converts to 2,000 Lotusmiles for flights, baggage, or upgrades. Drives cross-promotion between airline frequent flyers and hotel loyalty members.
• Accor PlusminorGTM or Marketing PartnerAccor Plus is a membership program within the Accor ecosystem offering exclusive deals, discounts, and privileges across Accor hotels in Asia Pacific, Africa, and beyond. Novotel Phu Quoc Resort participates in Accor Plus promotions and member offers.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• JW Marriott Emerald Bay Resort & Spa Phu Quoc: 5-star luxury beachfront resort on Phu Quoc under a major global brand. Comparable in tier, room count, and target segments (families, couples, MICE) and competes for the same luxury traveler pool.
• Pullman Phu Quoc Beach Resort: Accor sister-brand 5-star resort on Phu Quoc. Direct intra-network peer under Accor, competing for the same brand-loyalty customers and overlapping in upscale family and MICE segments.
• InterContinental Phu Quoc Long Beach Resort: 5-star beachfront resort on Phu Quoc operated by IHG. Direct head-to-head competitor in rooms, F&B, weddings, and MICE with similar all-inclusive and family-oriented offerings.
• New World Phu Quoc Resort: 5-star beachfront resort on Phu Quoc competing in the same luxury family and leisure segment, with similar room counts, MICE venues, and F&B variety.
• Movenpick Resort Waverly Phu Quoc: Accor group 5-star resort on Phu Quoc. Direct intra-network peer under the same parent (Accor) operating in the same destination with comparable F&B, spa, and family positioning.
• Vinpearl Resort & Spa Phu Quoc: Direct competitor on Phu Quoc Island operating a large 5-star beachfront resort with comparable scale, multiple F&B outlets, spa, and MICE facilities. Both target families and luxury leisure travelers in the same destination.
• Premier Village Phu Quoc Resort: Luxury beachfront villa/bungalow resort on Phu Quoc with private-pool villas. Direct competitor at the high-end of the Phu Quoc accommodation market, especially for couples and family travelers seeking private-pool villas.
• Club Med Phu Quoc: All-inclusive resort on Phu Quoc operating the bundled-pricing model Novotel also offers. Direct competitor for the same family all-inclusive customer segment on the same island.
• Salinda Resort Phu Quoc: 5-star beachfront resort on Phu Quoc with comparable room scale, multiple restaurants, spa, and family amenities. Direct competitor for leisure travelers in the same 5-star tier.
• Sofitel Phu Quoc Long Beach: Accor group's luxury 5-star resort on Phu Quoc. Sister-brand direct competitor sharing the same loyalty ecosystem (ALL) and targeting overlapping luxury leisure and MICE guests.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/NovotelPQResort
• LinkedInlinkedin.com/company/novotel-phu-quoc-resort
• Instagraminstagram.com/novotelphuquocresort

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NOVOTEL PHU QUOC RESORT