N-TECH

What N-TECH does

N-TECH is a Managed Service Provider (MSP) headquartered in Genoa, Italy, serving small and medium enterprises (PMI) primarily in Liguria and throughout Italy. Founded in 2003 by Marco as a solo IT technician, the company has grown to a team of approximately 11-15 people offering a bundled portfolio of six core IT services: helpdesk and remote support, Microsoft 365 cloud migration and management, 3CX-based cloud VoIP telephony, ISO/IEC 27001:2022-certified cybersecurity, managed IT services with continuous monitoring and patch management, and cloud backup and disaster recovery using Nakivo technology. N-TECH holds ISO/IEC 27001:2022 certification for information security management, externally verified, which is uncommon among small Italian MSPs and is positioned as a core differentiator.

N-TECH operates a sales-led, direct go-to-market model targeting Italian SMEs through its website, content marketing via blog articles on IT management, cybersecurity, and innovation, and direct outreach supported by LinkedIn and Facebook presence. Revenue is generated primarily through monthly subscription-based managed services contracts with pricing customized by company size, number of workstations, and service scope, supplemented by project-based implementation services and consulting engagements. Technology is anchored on third-party platforms including Microsoft 365, 3CX, and Nakivo rather than proprietary infrastructure, and the company has begun offering AI advisory services that leverage third-party tools such as Microsoft Copilot, conversational bots, and AI-powered analytics. N-TECH is privately held and founder-owned, with no disclosed external funding, parent company, or subsidiary structure.

Name

N-TECH

Legal name

N-Tech

Website

https://n-tech.it

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

11–50 employees

Short description

N-TECH is an Italian Managed Service Provider based in Genoa serving small and medium businesses with integrated IT management, including helpdesk support, Microsoft 365 cloud services, 3CX VoIP telephony, and ISO/IEC 27001:2022 certified cybersecurity.

Ownership category

akta.pro rank

Product category

Managed IT Services (MSP)

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)

akta.pro secondary industries

Network Management (LAN/WAN/Wi‑Fi) Services (BPAEABAD), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

Keywords

• Managed IT services
• Cloud migration
• Cybersecurity management
• VoIP telephony
• Backup disaster recovery

Headquarters

HQ city

Genova

HQ country

Italy

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed IT Services (MSP): Comprehensive ongoing IT management services including monitoring, maintenance, updates, and support for a fixed fee structure based on company size and services included. Services cover helpdesk, cloud, security, and telecommunications under a single interlocutor model.
2. Project-based Implementation Services: One-time implementation projects for specific needs such as cloud migration, security assessments, infrastructure setup, and VoIP deployment
3. Consulting and Assessment: Initial assessment services to analyze current IT infrastructure and define tailored solutions, feeding into ongoing managed services contracts

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

N-TECH is a Managed Service Provider (MSP) that delivers integrated IT management for small and medium enterprises (PMI), bundling helpdesk support, cloud and Microsoft 365 services, 3CX-based cloud VoIP telephony, ISO/IEC 27001:2022 certified cybersecurity, continuous RMM-based monitoring, and Nakivo-powered backup and disaster recovery under a single-interlocutor model. Services are sold as recurring monthly managed-service contracts sized to company headcount and service scope, supplemented by one-time implementation projects for cloud migration, security assessments, and VoIP deployment.

Product overview

N-TECH is a Managed Service Provider (MSP) offering an integrated portfolio of six core IT services for SMEs in Genoa and throughout Italy. The main offerings include: Helpdesk e Supporto IT (ticket-based technical support, remote and on-site assistance), Cloud e Microsoft 365 (migration, management, backup and disaster recovery), Centralino VoIP (3CX-based cloud phone system integrable with Microsoft Teams), Cybersecurity (ISO 27001 certified protection of access, endpoints, email and networks), Servizi IT Gestiti (continuous monitoring, maintenance and support), and Backup e Disaster Recovery (cloud backup using Nakivo technology). The company operates as a single-point-of-contact MSP model, bundling these services to provide comprehensive IT management without clients needing to coordinate multiple vendors.

Differentiator

Problem solved

Functional benefit

Products and services

• Helpdesk e Supporto IT IT helpdesk service for businesses in Genoa and throughout Italy, providing ticket management, remote and on-site technical support, and proactive monitoring with patch management.
• Cloud e Microsoft 365 Cloud migration and management services including Microsoft 365 suite (email, Office, OneDrive, SharePoint, Teams), backup and disaster recovery, server infrastructure, storage, and networks.
• Centralino VoIP Cloud-based VoIP phone system using 3CX technology, integrated with Microsoft Teams, enabling business calls from office, mobile, or computer with a single number and lower costs.
• Cybersecurity Managed cybersecurity services including ISO/IEC 27001:2022 certified protection, multi-factor authentication, vulnerability analysis, endpoint and email security, firewall configuration, and security awareness training with phishing simulations.
• Servizi IT Gestiti (MSP) Managed IT services providing continuous system monitoring via RMM tools, scheduled maintenance and security patches, ongoing technical support via tickets, and customized management tailored to client business needs.
• Backup e Disaster Recovery Cloud-based backup services with automatic data copying, rapid recovery capabilities, ransomware protection, managed using Nakivo technology with regular restore testing.

Quantifiable outcome

• Problems resolved before they cause downtime through proactive monitoring
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability4 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationMicrosoft technology partner providing Microsoft 365 suite including Office applications, SharePoint, OneDrive, Teams, and Azure-based services. N-Tech offers migration, configuration, and ongoing management of Microsoft 365 environments for client businesses.
• 3CXcoreTechnology or IntegrationTechnology partner for cloud-based VoIP phone systems. N-Tech installs and manages 3CX-based virtual phone systems for clients, offering cloud PBX with Teams integration, mobile app support, and video conferencing capabilities.
• NakivocoreTechnology or IntegrationBackup technology partner using Nakivo solutions for professional backup management. N-Tech implements automated cloud backup, rapid data recovery, and ransomware protection using Nakivo technology.
• LinkedInminorOthersSocial media and professional networking platform used for business visibility, LinkedIn Ads for marketing, and professional presence.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Seeweb: Italian cloud hosting and managed infrastructure provider serving SMEs, professionals, and enterprises. Comparable to N-TECH as an Italian provider of managed cloud, hosting, and infrastructure services with a strong focus on Italian SME customers.
• WIIT S.p.A. Italian cloud managed services provider (listed on Borsa Italiana) delivering managed hosting, cloud, and cybersecurity to mid-market and enterprise clients. Comparable to N-TECH as a managed-services-led Italian operator, though at much larger scale; the closest direct model analog for N-TECH's cloud-managed and security services.
• Lantech Longwave: Italian managed services and IT infrastructure provider offering cloud, networking, and managed IT to mid-market clients. Closely comparable to N-TECH in business model and customer segment (Italian SMEs/PMI requiring outsourced IT management).

Broad incumbents

• BV TECH S.p.A. Italian IT services group offering managed services, cybersecurity, cloud, and infrastructure to enterprise and public sector. Overlaps with N-TECH on managed IT and cybersecurity but operates at significantly larger scale and broader scope.
• CANCOM SE: European managed services and cloud provider focused on mid-market customers with Microsoft-centric cloud, managed workplace, and security offerings. Comparable to N-TECH on the M365/cloud-managed-services model serving mid-market clients, though at significantly larger scale.
• Engineering Ingegneria Informatica S.p.A. Large Italian IT services and digital transformation group offering managed services, cloud, and cybersecurity across multiple verticals. Comparable to N-TECH on managed IT and security, but at much greater scale with enterprise/government focus.
• Aruba S.p.A. Italy's largest cloud, hosting, and domain provider, also offering managed IT, VoIP, and cybersecurity. Comparable to N-TECH on managed cloud, M365-style productivity, and SME-facing services, but at vastly greater scale and brand recognition.
• Register.it S.p.A. Italian cloud and hosting provider (part of DHH group) offering domains, hosting, cloud, and managed IT services to SMEs and professionals. Comparable to N-TECH on SME-focused cloud and managed IT, though operating at larger scale with broader portfolio.
• Tiscali S.p.A. Major Italian telecommunications and cloud provider serving consumers, SMEs, and enterprises with connectivity, VoIP, and cloud services. Overlaps with N-TECH on SME connectivity, VoIP, and cloud, though it is a broad telecom incumbent rather than an MSP specialist.
• Bechtle AG: European IT services and managed services powerhouse operating across Germany, Austria, Switzerland, Italy, and beyond. Comparable to N-TECH on managed IT services, cloud (Microsoft), and security, but at vastly larger scale and breadth.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/ntech-srl
• Instagraminstagram.com/n-tech
• Facebookfacebook.com/ntech

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about N-TECH