O2 Care Services

What O2 Care Services does

O2 Care Services is a French home services provider founded in 1996 and headquartered in Anglet, France, operating as the flagship consumer brand under OUI CARE Group. The company delivers six core service categories — in-home cleaning, childcare, elderly assistance, disability support, gardening, and handyman services — through a national network of nearly 600 franchised and owned agencies covering over 14,000 communes across France. Services are delivered by CDI-employed (permanent contract) caregivers and support staff who undergo a three-stage recruitment process including practical and theoretical assessments, with the company reporting 102,587 hours of training delivered in 2019.

The business is primarily B2C, targeting working professionals and families, parents with children, seniors seeking to maintain independence at home, and individuals with disabilities. Pricing follows a subscription-recurring hourly model with customized quotes following a home evaluation visit; clients are eligible for a 50% French 'Service à la Personne' tax credit, and the company supports the 'Avance immédiate' mechanism through URSSAF along with CESU préfinancés payment. The operational technology stack centers on a QR code-based service verification (télégestion) system for verifying service delivery, complemented by an internal employee portal (salarie.o2.fr) and a separate commercial division (O2 Pro, o2pro.fr) targeting enterprise cleaning clients. O2 has held AFNOR NF Services certification (Cert. 95080) since 2010 and operates as a French 'entreprise à mission' (mission-driven company).

Revenue is not publicly disclosed; the company is private, has no recorded external funding rounds, and operates as a subsidiary within the diversified OUI CARE Group. Customer testimonials indicate an SMB/individual consumer base across multiple use cases, with a 4.7/5 average Google rating based on 589 reviews. The distribution model is overwhelmingly franchise-led within France, with no international footprint disclosed.

Name

O2 Care Services

Website

https://o2.fr

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

101–250 employees

Short description

O2 Care Services is a French home services provider operating nearly 600 agencies across 14,000+ communes, delivering in-home cleaning, childcare, elderly care, disability support, gardening, and handyman services to residential and B2B clients throughout France.

Ownership category

akta.pro rank

Product category

Home Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Child Day Care Services (8351)

akta.pro primary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

akta.pro secondary industry

Oral Care Assistance (HSABABAF)

Keywords

• Home care services
• Housekeeping services
• In-home childcare
• Senior home assistance
• Disability support services

Headquarters

HQ city

ANGLET

HQ country

France

HQ region

Europe

Markets served

GTM type

B2B and B2C

Offering type

Services

Revenue model

1. Home care services (ménage à domicile): Hourly-rate residential cleaning and housekeeping services provided by CDI-employed staff, with pricing varying based on service level and frequency needs
2. Childcare services (garde d'enfants): Childcare services including school pickup, babysitting, and after-school care, billed hourly with setup and management fees
3. Elderly care (aide aux personnes âgées): Home assistance and life support services for seniors, including daily living assistance and social connection support
4. Disability support (accompagnement du handicap): Personalized disability support services helping individuals maintain independence at home
5. Gardening services (jardinage): Garden maintenance including lawn care, hedge trimming, and outdoor cleaning services
6. Handyman services (bricolage): Home repair and maintenance services including glazing, minor repairs, and handyman work

Pricing tiers

Distribution channels3 records

Marketing channels7 records

Core offering

O2 Care Services is a French home services provider that delivers in-home personal assistance through a network of nearly 600 franchised and owned agencies covering more than 14,000 communes. The company employs caregivers on permanent contracts (CDI) to provide six core service lines: home cleaning, childcare, elderly assistance, disability support, gardening, and handyman/DIY services. A separate O2 Pro division serves commercial cleaning clients.

Product overview

O2 Care Services is a French home services company offering a unified portfolio of in-home personal services. The core offering consists of six main service categories: Ménage (home cleaning), Garde d'enfants (childcare), Aide aux personnes âgées (elderly assistance), Accompagnement du handicap (disability support), Jardinage (gardening), and Bricolage (handyman services). These services are delivered through a network of approximately 600 franchised and owned agencies across France, with over 14,000 communes covered. All services are provided by CDI-employed (permanent contract) professionals who receive continuous training. The company emphasizes a no-commitment model with administrative simplicity and offers a 50% tax credit benefit to customers.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 102,587 hours of training delivered to employees in 2019
• +3 more outcomes

Named customers6 records

Segments6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• OUI CARE GroupcoreStrategic or Co-development PartnerParent company of O2 Care Services. OUI CARE Group operates multiple home care and services brands, providing strategic direction, shared resources, and brand governance for its subsidiary brands including O2.
• Leetchi (Solidarity Fundraising)minorGTM or Marketing PartnerPartnership with Leetchi for solidarity fundraising initiatives, allowing users to contribute to causes supported by O2 or access charitable giving options.
• Silver AlliancecoreStrategic or Co-development PartnerStrategic partnership within the Silver Alliance network, positioning O2 as a quality provider for senior care and elderly assistance services across France.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Domidom: French personal services provider offering household help, childcare, and elderly assistance through a national network. Comparable to O2 in service mix and target customer segments (families, seniors).
• Générale des Services: Established French franchise network offering multi-service home personal services (cleaning, childcare, elderly care, gardening). Directly competes with O2 via a comparable franchise-agency distribution model and similar pricing/tax-credit positioning.
• Adhap Services: French franchise network delivering in-home personal care for elderly and disabled clients, with garde d'enfants and household services. Comparable to O2 across the elderly/disabled personal-care segment and franchise distribution.
• Senior Compagnie: French franchise network specializing in non-medical in-home elderly assistance and personal care services. A direct overlap with O2's elderly care line, leveraging the same fiscal framework and CDI-style employment positioning.
• Maison & Services: French franchise network offering household cleaning, childcare, gardening, and handyman services. Closely comparable to O2 on the non-medical, multi-service personal services side, with similar franchise distribution.
• Bien à la Maison: Sister brand under OUI CARE Group offering home personal services including housekeeping and elderly care. A direct internal peer of O2 within the same parent group, competing for the same French customers under group-level portfolio strategy.
• Azaé (formerly Aidadom): French franchise network providing household cleaning, childcare, elderly assistance, and gardening services. Closely comparable to O2 in service mix, franchise-agency model, and reliance on the 50% tax credit mechanism.
• ADMR (Aide à Domicile en Milieu Rural): France's leading non-profit federation of home care and personal services associations. Directly comparable to O2 in offering household help, childcare, and elderly care across a dense local-agency network, supported by the same French 'Service à la Personne' tax credit framework.

Emerging players

• Petits-fils: French franchise network focused exclusively on in-home elderly assistance. A focused emerging competitor to O2's elderly care line, differentiated from O2's broader portfolio by specialization rather than full-service breadth.

Broad incumbents

• UNA (Union Nationale de l'Aide, des Soins et des Services aux Domiciles): Federation representing a large network of French non-profit and cooperative home care and personal services providers. A broader incumbent comparable to O2 at industry-association level, covering similar services with overlapping client segments.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/o2-care-services

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about O2 Care Services