Orlando Hospitality Alliance

What Orlando Hospitality Alliance does

Orlando Hospitality Alliance (OHA) is a 501(c)(6) nonprofit organization founded in 2021 by Dominique Greco, headquartered in Orlando, Florida, and operating with a 5-person team across Central Florida. The organization serves hospitality business owners, operators, managers, and entrepreneurs in the region's eating, drinking, dining, dancing, entertainment, and experiential sectors — including restaurants, bars, nightclubs, food trucks, and venues. OHA's primary offerings are an annual membership program (single-unit operators at $365/year) and a tiered provider/supplier membership program ($1,000–$5,000/year), supplemented by networking events, industry pop-ups, board-led advising programs, free education workshops, and a Local & Social Resource Page connecting members with vetted service providers.

OHA's most prominent recent product is the ASK OHA text-based helpline, launched in October 2025 in partnership with Uber Eats, which allows hospitality professionals to text 407-495-6222 to receive free expert guidance on permits, licensing, referrals, and business challenges, with most inquiries answered within 24–48 hours. The underlying technology is a human-staffed SMS-based support line rather than an automated platform; OHA does not disclose proprietary software, AI capabilities, or app-based products.

Revenue is generated through three streams: recurring subscription membership dues (both operator and provider tiers), donations collected via Stripe, and event sponsorships from provider/supplier members. The organization launched in 2022 with over 70 member businesses and a stated goal of 500 members by year-end 2022; verified post-2022 membership counts are not disclosed. Founder Dominique Greco brings a distinctive credential — she previously served as the City of Orlando's first-ever Nighttime Economy Manager and as Project Director at V Group Concepts — lending OHA unusual access to both policymakers and venue operators.

Name

Orlando Hospitality Alliance

Legal name

Orlando Hospitality Alliance

Website

https://orlandohospitalityalliance.org

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

1–10 employees

Short description

Orlando Hospitality Alliance is a 501(c)(6) nonprofit membership organization serving hospitality business owners and operators across Central Florida, providing advocacy, networking events, education, and the free ASK OHA text-based helpline (powered by Uber Eats) launched in October 2025.

Ownership category

akta.pro rank

Product category

Industry Association / Nonprofit Membership Services

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

Customer/User Conferences & Client Advisory Boards (THAHAMAD)

Keywords

• Hospitality industry association
• Small business support services
• Networking events community
• Membership organization nonprofit
• Business advocacy resources

Headquarters

HQ city

Orlando

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Membership Dues: Annual membership fees from hospitality business operators (single-unit operators at $365/year) and provider/supplier members at tiered levels ($1,000–$5,000/year). Membership provides access to advocacy, resources, referrals, event participation, and promotional opportunities.
2. Donations & Contributions: The organization accepts donations from the public and community supporters via Stripe, supplementing membership revenue to fund advocacy and programming.
3. Event Sponsorships: Provider and supplier members can sponsor OHA signature events throughout the year, with tiered sponsorship opportunities that include brand visibility and event presence.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Orlando Hospitality Alliance is a 501(c)(6) nonprofit that runs the ASK OHA free text-based helpline (powered by Uber Eats) connecting hospitality professionals to expert business support, alongside an annual membership program for single-unit hospitality operators ($365/year) and a tiered provider/supplier membership ($1,000–$5,000/year). The organization also produces networking events, industry pop-ups, board-led advising programs, free educational workshops, and a Local & Social Resource Page.

Product overview

Orlando Hospitality Alliance (OHA) is a 501(c)(6) nonprofit organization operating as a community-driven network rather than a unified software platform. The primary offering is the ASK OHA Text-Based Helpline, a free service powered by Uber Eats that provides text-based business support to hospitality professionals. OHA operates alongside a membership program (Single Unit Operators at $365/year) offering advocacy, education, and resources, and a separate Provider Membership Program with three tiers ($1,000-$5,000/year) for suppliers and service providers. Supporting offerings include networking events, industry pop-ups, board-led advising programs, strategic partnerships, a Local & Social Resource Page, personalized referrals, free education workshops, and blog content opportunities. The organization connects hospitality professionals across Central Florida's eating, drinking, dining, dancing, entertainment, and experiential businesses.

Differentiator

Problem solved

Functional benefit

Products and services

• ASK OHA Text-Based Helpline A free SMS-based helpline that connects hospitality professionals to expert business support, resource referrals, and industry guidance; most inquiries are answered within 24–48 hours.
• OHA Operator Membership Program Annual membership for hospitality business owners and operators (restaurants, bars, nightclubs, food trucks, venues) at $365/year providing advocacy, networking, education, and access to ASK OHA support.
• OHA Provider Membership Program Tiered annual membership for hospitality suppliers and service providers at $1,000 (Local Advocate), $2,500 (Social Supporter), or $5,000 (Local & Social Partner) per year, offering referrals, visibility, and sponsorship opportunities.
• Networking Events & Industry Pop-ups Signature in-person networking events and pop-ups held throughout the year to connect hospitality professionals, enable collaboration, and showcase sponsor brands.
• Board-Led Advising Programs Expert advising sessions led by an industry board that connects hospitality professionals with mentorship, strategic guidance, and knowledge sharing from experienced operators.
• Free Education & Training Workshops Complimentary educational workshops providing training and professional development for hospitality business owners, operators, and managers on industry topics and best practices.
• Local & Social Resource Page Exclusive online directory featuring vetted partner suppliers, product providers, and event promoters/producers to connect OHA members with hospitality service providers.

Quantifiable outcome

• Most inquiries to the ASK OHA helpline receive a response within 24–48 hours
• +1 more outcomes

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Partnerships

One partnership is on record.

• Uber EatscoreGTM or Marketing Partner · 1 January 2025OHA's ASK OHA free text-based helpline is powered by Uber Eats. The partnership enables OHA to offer free on-demand support to hospitality entrepreneurs via SMS, covering permits, licensing, referrals, and business guidance. Uber's backing provides credibility and infrastructure for the helpline, which is described as a significant step toward making expert support accessible across Central Florida. The helpline phone number is 407-495-6222.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• NYC Hospitality Alliance: NYC-based independent hospitality alliance that advocates for bars, restaurants, and nightlife businesses while providing member services and policy representation. Closely comparable to OHA's model: membership-based nonprofit serving a metro hospitality community with advocacy and operator support.
• Golden Gate Restaurant Association: Bay Area trade association representing restaurants and bars with advocacy, education, and community programs. Directly comparable to OHA as a regional nonprofit membership organization serving local hospitality operators.
• Independent Restaurant Coalition: National coalition formed by independent operators to advocate on policy and recovery issues affecting independent restaurants. Comparable to OHA in its operator-led advocacy focus and membership-driven structure.

Others

• SCORE: U.S. nonprofit network providing free mentoring and education to small business owners across industries. Comparable in its free expert-advisory and small-business-support mission, though SCORE serves all sectors rather than hospitality specifically.
• Local First Arizona: Arizona-based nonprofit coalition supporting locally owned independent businesses through advocacy and community programs. Comparable to OHA's local-business community-building and advocacy model in a different geography.

Regional players

• Texas Restaurant Association: State-level trade association serving Texas restaurants with advocacy, education, and member services. Similar nonprofit-membership model to OHA, operating at state scale in a different region.
• California Restaurant Association: California statewide restaurant trade association providing advocacy, training, and member benefits. Comparable to OHA as a state-level nonprofit trade association for hospitality operators.
• Florida Restaurant & Lodging Association: Statewide Florida trade association for restaurants and lodging with lobbying, training, and member benefits. Comparable to OHA at the state level; serves the same geography but with broader scope and longer-established footprint.

Broad incumbents

• American Hotel & Lodging Association: National trade association representing all segments of the U.S. lodging industry, with advocacy, education, and member benefits. Comparable in its hospitality trade-association role, though focused on lodging rather than the bar/restaurant/venue mix OHA serves.
• National Restaurant Association: Largest U.S. trade association for the restaurant industry, offering advocacy, training, and the ServSafe program. Overlaps with OHA's mission but at national scale and with significantly broader resources.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/OrlandoHospitalityAlliance
• LinkedInlinkedin.com/company/orlandohospitalityalliance
• Instagraminstagram.com/orlandohospitalityalliance

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Orlando Hospitality Alliance