What OSP does

OSP (OSP-Retail) is a UK-based retail space planning and analytics consultancy founded in 2014 by Tristan Kemp, operating from three UK locations — Wiltshire, Scotland, and London — with a presence in Qatar. The firm provides category capacity management, macro and micro space planning, store clustering, range and assortment planning, and 2D/3D CAD services to enterprise retailers. Its named customer base spans grocery (Waitrose, ASDA, Morrisons), home improvement (B&Q, Wolseley, Hozelock, Wyevale), health and beauty (Holland & Barrett, Superdrug), convenience (McColl's), garden retail (Dobbies), electricals (AO), travel retail (Qatar Duty Free), and the charity sector (RNLI). The team includes specialists with prior in-house experience at B&Q, Boots, Thorntons, and Royal Voluntary Service, supplemented by CTO Shaun Brown and recent technical hires Sean Armstrong (full-stack) and Victor Tyslenko (frontend).

The firm's delivery stack spans legacy and modern retail planning platforms — AutoCAD, JDA, RELEX, and Category Capacity Management (CCM) tools — augmented by its own bespoke analytical dashboards built on Power BI, automated data feeds, and clustering solutions. OSP applies algorithmic store segmentation and macro space optimisation techniques to translate retailer sales, range, and footprint data into planogram and assortment recommendations. Multi-platform fluency is positioned as a differentiator for retailers undergoing planning system migrations, particularly onto RELEX.

OSP monetises through project-based consultancy engagements with enterprise retailers, supplemented by a Training Services offering. Go-to-market appears relationship-driven, leveraging founder and senior team networks into named retailers, with selective partnership arrangements (for example, with Retail Development InStore Limited on the Holland & Barrett programme) to scale delivery capacity. No pricing model, contract values, or revenue figures are disclosed in the available information, and the firm is privately held with no public funding history, leaving unit economics and contract structure opaque to outside observers.

Name

OSP

Legal name

OSP-Retail

Website

https://osp-retail.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

OSP is a UK-based retail space planning and analytics consultancy, founded in 2014 by Tristan Kemp, that delivers macro and micro space planning, store clustering, and range planning services to enterprise retailers across the UK and Qatar using AutoCAD, JDA, RELEX, CCM, and proprietary Power BI dashboards.

Ownership category

akta.pro rank

Product category

Retail Space Planning Services

NAICS

Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Retail Execution Technology & Services (SFA, Planogram, Image Recognition) (MPAAAJAM)

Keywords

• Retail space planning
• Planogramming services
• Retail analytics consulting
• Floor planning CAD
• Category management

Headquarters

HQ city

Wiltshire

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Specialist Consulting Services: OSP provides expert resource and specialist consulting to retailers at every point of the Space Planning process. The company offers skilled analysts and experienced space planning teams who process raw sales data, provide thorough analysis, and action outcomes as Planograms and Floor Plans. Revenue is generated through professional services engagements, either short-term or long-term support engagements.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

OSP provides specialist retail space planning consulting services to enterprise retailers, delivering retail analytics (clustering, assortment planning, Power BI dashboards), 2D/3D floor planning and CAD services, and planogramming (commercial planogram creation and estate transformation). The firm operates as on-demand expert resource for short-term or long-term engagements, processing raw sales data and producing actionable floor plans, planograms, and analytical reports using multi-platform tools including RELEX, CCM, JDA, AutoCAD, and Power BI.

Product overview

OSP offers a unified platform of retail space planning and merchandising services comprising three core pillars: Retail Analytics (bespoke analytical software with clustering, assortment planning, and Power BI dashboards), Floor Planning/CAD Services (2D and 3D CAD, on-site surveying, range reviews), and Planogramming (commercially-driven planogram creation and estate transformation). Supporting modules include Macro Space Analysis, Clustering & Assortment, and Data Visualisation & Reporting. The offering also includes RELEX automation support and training services. The platform processes raw sales data through analytics to produce actionable floor plans and planograms that are visually appealing and commercially efficient.

Differentiator

Problem solved

Functional benefit

Products and services

• Retail Analytics
• Floor Planning / CAD Services
• Planogramming
• Training Services

Quantifiable outcome

• Wolseley saved 48 days of work within two months using automated equipment requirements solution
• +4 more outcomes

Named customers14 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability3 records

Feature6 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Retail Development InStore LimitedminorStrategic or Co-development PartnerOSP worked in partnership with Retail Development InStore Limited to ensure new visual merchandising aids for on-shelf product highlights were aligned to the Holland & Barrett brand and delivered within project deadlines for the 'Less is More' initiative.
• Qatar Duty FreecoreTechnology or IntegrationOSP is supporting Qatar Duty Free in introducing RELEX space planning into their business. This is described as an extremely exciting project for OSP as Qatar Duty Free is a market leading duty free business.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Blue Yonder (formerly JDA): Major supply chain and retail planning software suite including space planning. OSP staff are skilled in JDA, indicating direct overlap on implementations and ongoing managed services work.
• dunnhumby: Global retail data science and category management firm with category, space and assortment capabilities. Overlaps with OSP on enterprise retail analytics and category/assortment engagements.
• RELEX Solutions: Provider of integrated retail and supply chain planning platforms including space and assortment. OSP is an implementation and managed services partner for RELEX (e.g., Qatar Duty Free), making it a direct ecosystem peer with overlapping services.
• SymphonyAI Retail (Symphony RetailAI): Enterprise retail AI platform spanning category management, space planning and supply chain. Competes with OSP for the same enterprise retail space planning and merchandising engagements.

Emerging players

• Visual Art Group: Swedish retail space planning and in-store communication provider serving European enterprise retailers. Comparable scope on planogramming, store layout and range review work.
• DotActiv: South African-headquartered space planning and category management SaaS provider serving enterprise retailers globally. Comparable as a specialist in planogramming and assortment optimisation, similar in scale to OSP.
• Trax Retail: Retail execution and image recognition platform with in-store merchandising services. Adjacent to OSP's retail execution/planogram category, with overlap in-store analytics.
• Springboard Retail: UK-based retail analytics and benchmarking provider. Comparable as a smaller specialist serving UK and European retail decision-making, with overlap in data-driven merchandising insight.
• Planorama (NielsenIQ): Image recognition and shelf/planogram analytics provider for CPG and retailers. Closely comparable technology overlap to OSP's planogram analytics and merchandising services.

Direct peers

• KSS Retail (Kantar): Retail category management and space optimisation consultancy that, like OSP, combines analytics software with implementation services for grocery, convenience and drug retailers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/osp-retail

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OSP