RMS, a Payroc Company

What RMS, a Payroc Company does

RMS, a Payroc Company operates as a brand within Payroc WorldAccess, LLC, a privately held payment processing platform founded in 1992 and headquartered in Tinley Park, Illinois. The company provides a unified, cloud-based payment processing platform supporting omnichannel payment methods including unattended, in-person, mobile, and ecommerce transactions. Its technology stack is anchored by the Payroc Gateway, Payroc Cloud (cloud-based POS device integration), a unified API platform, and prebuilt integration tools (Integration Essentials) for software platforms. Supporting APIs include Payments API, Boarding API, Funding API, and Reporting API, complemented by value-added products such as Virtual Terminal, ACH, Payment Links, Invoicing and Billing, Roc Terminal+, and the AI-powered Bodega Ai retail management solution.

Payroc serves four primary partner segments: ISVs/SaaS providers seeking embedded payments, financial institutions (banks and credit unions) offering merchant services to commercial clients, Independent Sales Organizations (ISOs/agents) reselling merchant services, and referral partners (trade associations). The company monetizes through transaction-based processing fees on $125B in annual payment volume, residual revenue share with ISO/agent partners, recurring fees for software integration and managed payfac arrangements, and hardware sales. Payroc operates as a registered ISO/TPA of at least eight banking institutions including Fifth Third Bank, PNC Bank, Wells Fargo, Citizens Bank, Merrick Bank, Woodforest National Bank, KeyBank, and Peoples Trust Company, enabling merchant acquiring services across the US, Canada, UK, and Puerto Rico. The platform reports 789M+ annual transactions across 190K+ active merchants, with go-to-market executed through channel partnerships, enterprise field sales, and API-first developer tools.

Name

RMS, a Payroc Company

Legal name

Payroc WorldAccess, LLC

Website

https://payroc.com

Company type

Private

Founded year

1992

Operating status

Operating

Headcount range

101–250 employees

Short description

RMS, a Payroc Company, is a brand within Payroc WorldAccess, LLC, a cloud-based payment processing platform serving ISVs, banks, ISO agents, and merchants across the US, Canada, UK, and Puerto Rico, processing $125B annually across 190K+ merchants.

Ownership category

akta.pro rank

Product category

Payment Processing Software

NAICS

Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Processing & Data Preparation (7374), Services-Prepackaged Software (7372)

akta.pro primary industry

Payment Orchestration Platforms (FSAGABAA)

akta.pro secondary industries

Embedded Payments (Pay-ins, Pay-outs, Wallets) (FSAGALAB), Marketplace / Platform Acquiring (PayFac & Sub-Merchant Management) (FSAMABAF), Bill Pay, Invoicing & Payables Platforms (BPAMAFAF)

Keywords

• Payment processing software
• Merchant services platform
• Embedded payments API
• Omnichannel payment solutions
• ISO partner network

Headquarters

HQ city

Munster, IN

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Payment Processing Services: Transaction-based payment processing fees charged to merchants for card processing, ACH transfers, and payment gateway services. Core revenue stream from transaction volume across omnichannel payment methods.
2. Partner/ISO Reseller Revenue: Revenue share arrangements with Independent Sales Organizations (ISOs), sales agents, and referral partners who resell merchant services. Partners earn residual income from merchant transaction volume they bring to the platform.
3. Software/ISV Integration Services: Technical integration services, API access, and managed payment solutions for software vendors (ISVs) embedding payments into their platforms, including white-label and managed payfac arrangements.
4. Terminal and Hardware Sales: Sale of payment terminals, POS hardware, and related equipment to merchants and partners.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels6 records

Core offering

Payroc provides a unified cloud-based payment processing platform that enables partners (ISVs/SaaS providers, ISOs, financial institutions, and referral partners) to embed and resell payment services. The platform supports omnichannel payment acceptance (in-person, mobile, unattended, ecommerce) through a unified API, pre-certified POS device integration, and full-stack partner support including merchant onboarding, compliance, funding, and reporting.

Product overview

Payroc is a full-stack payment processing platform built for partners, offering a unified technology platform that supports omnichannel payment methods. The platform consists of a core Gateway product supplemented by a comprehensive suite of payment tools (Virtual Terminal, ACH, Payment Links, Invoicing and Billing), point-of-sale solutions (Roc Services, Roc Terminal+, Bodega Ai), and developer-focused APIs (Payments API, Boarding API, Funding API, Reporting API). The recent Integration Essentials product enables ISVs to add payments with prebuilt tools. Payroc's developer portal and unified API support software platform integrations, while products like Payroc Cloud and Global Payment Orchestration enable enterprise-grade multi-channel and cross-border payment acceptance. The company reports processing over 789M+ annual transactions with $125B in annual volume across 190K+ clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Payroc Gateway Core payment gateway solution enabling secure payment processing across all channels and environments for merchants and partners.
• Virtual Terminal Browser-based solution enabling merchants to complete transactions directly through a web interface without physical card readers.
• ACH Payments Bank transfer payment solution allowing merchants to accept ACH payments as an alternative to card-based transactions.
• Payroc Cloud Cloud-based platform enabling integration of POS devices without on-premise hardware, supporting attended, unattended, and mobile payment experiences.
• Payment Links Shareable payment links allowing merchants to collect payments remotely through text, email, or messaging platforms.
• Global Payment Orchestration Multi-region payment optimization solution enabling merchants to accept and process payments across international markets.
• Invoicing and Billing Automated accounts receivable workflow solution for creating, sending, and tracking invoices with integrated payment collection.
• Roc Services Field service management solution combining job scheduling, invoicing, and payment collection for service-based businesses.
• Roc Terminal+ Mobile point-of-sale solution enabling merchants to process payments and manage business operations from any location.
• Bodega Ai AI-powered retail management solution designed specifically for independent retail stores (bodegas) to simplify operations.
• Unified API Platform Unified API platform for software developers to embed payment processing capabilities into their applications, supporting gateway, virtual terminal, ACH, payment links, boarding, funding, and reporting.
• Integration Essentials Prebuilt integration toolkit enabling ISVs and SaaS providers to add payment functionality with minimal coding effort and reduced certification requirements.
• Payment Terminals Selection of payment terminal hardware from certified manufacturers for card-present transactions.
• Roc Giving Donation and fundraising solution enabling nonprofits to accept contributions and run digital giving campaigns.

Quantifiable outcome

• 789M+ annual transactions processed
• +4 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature8 records

Partnerships

17 partnerships are on record, tiered strategic, minor and core.

• UIC Payworld and EVEN RechargestrategicStrategic or Co-development Partner · 15 October 2024Strategic partnership to revolutionize EV charging payment solutions. UIC Payworld and EVEN Recharge integrate with Payroc's platform to enable seamless payment processing at EV charging stations.
• ID TECHstrategicTechnology or Integration · 20 December 2023Partnership to simplify unattended payments using ID TECH's card readers and payment hardware integrated with Payroc's platform. Enables rapid deployment of unattended payment solutions for ISVs in vending, parking, and other self-service verticals.
• Nevada Psychological AssociationminorGTM or Marketing Partner · 4 March 2021Partnership to offer credit card processing services to Nevada Psychological Association members as a member benefit.
• Banterra BankminorGTM or Marketing Partner · 3 March 2021Banterra Bank refers its business customers to Payroc for credit card processing services.
• American Academy of Cosmetic SurgeryminorGTM or Marketing Partner · 4 February 2021Partnership offering credit card processing services to members of the American Academy of Cosmetic Surgery.
• National Wild Turkey FederationminorGTM or Marketing Partner · 1 February 2021Partnership to offer credit card processing services to National Wild Turkey Federation members and business supporters.
• Americaneagle.comminorGTM or Marketing Partner · 23 November 2020Partnership to offer payment processing services to Americaneagle.com's client base of website development and digital marketing customers.
• First Bank of Highland ParkminorGTM or Marketing Partner · 14 July 2020First Bank of Highland Park refers business customers to Payroc for merchant services.
• National Pest Management AssociationminorGTM or Marketing Partner · 22 June 2020Partnership to offer credit card processing services to NPMA members as a member benefit program.
• Fifth Third BankcoreChannel Partner/ Reseller/ DistributorFifth Third Bank serves as the primary banking partner and acquiring bank for Payroc's merchant services operations. Payroc is a registered Independent Sales Organization (ISO) of Fifth Third Bank, enabling the bank to offer merchant payment processing services.
• Peoples Trust CompanycoreChannel Partner/ Reseller/ DistributorCanadian banking partner enabling Payroc's merchant services operations in Canada. Payroc is registered as ISO of Peoples Trust Company, Vancouver, BC.
• PNC BankcoreChannel Partner/ Reseller/ DistributorPayroc is a registered ISO of PNC Bank, N.A., Pittsburgh, PA, supporting US merchant services operations.
• Wells Fargo BankcoreChannel Partner/ Reseller/ DistributorPayroc is registered as ISO of Wells Fargo Bank, N.A. with operations in both US and Canadian branches (Concord, CA and Toronto, ON).
• Citizens BankcoreChannel Partner/ Reseller/ DistributorPayroc is a registered ISO of Citizens Bank, N.A., Providence, RI, supporting additional US merchant acquiring capacity.
• Merrick BankcoreChannel Partner/ Reseller/ DistributorPayroc is a registered ISO of Merrick Bank Corporation, South Jordan, UT.
• Woodforest National BankcoreChannel Partner/ Reseller/ DistributorPayroc is registered as Third-Party Agent (TPA) and ISO of Woodforest National Bank, The Woodlands, TX.
• KeyBankcoreChannel Partner/ Reseller/ DistributorPayroc is a registered ISO of KeyBank, N.A., Cleveland, OH.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Adyen: Adyen is a global payments processor with a unified platform supporting omnichannel and cross-border payment orchestration. Payroc's Global Payment Orchestration product and multi-geography footprint put it in competitive positioning where Adyen holds enterprise merchant mindshare.
• Stripe: Stripe is the dominant developer-first payment processor and embedded-payments platform offering unified APIs, gateway, payouts, and orchestration. While larger and broader in scope, Stripe Connect directly competes with Payroc for ISV/SaaS embedded-payments business and has aggressively moved into Payroc's SMB and software-platform segments.
• Block (Square): Block's Square and Square for Software ecosystem provides omnichannel payment processing, POS hardware, and developer APIs targeting SMBs and SaaS platforms. Square's brand pull and vertically integrated stack compete with Payroc's omnichannel proposition and POS partner integrations.
• Fiserv (Clover): Fiserv operates merchant acquiring services and Clover POS/app marketplace for SMBs, competing head-on in payment processing, POS hardware, and software-platform enablement. Payroc's partner-first model overlaps with Fiserv's large ISO network and ISV partner ecosystem.
• Global Payments: Global Payments is a large-scale payment processor and merchant acquirer offering integrated payments, POS, and software-led commerce solutions. Payroc's omnichannel gateway and ISO-based acquiring economics directly overlap with Global Payments' portfolio across SMB and software platforms.

Direct peers

• Spreedly: Spreedly is a payment orchestration platform enabling merchants to route transactions across multiple gateways and acquirers with a single integration. Spreedly's orchestration focus closely matches Payroc's Global Payment Orchestration product and unified API positioning.
• Stax (Fattmerchant): Stax is a subscription-based payment processing platform serving ISOs, ISVs, and SMBs with transparent pricing and software integrations. Stax competes directly with Payroc for ISO partner channel and SaaS embedded payments customers.
• WePay (JPMorgan Chase): WePay, owned by JPMorgan Chase, provides embedded payment processing API for software platforms (SaaS, marketplaces, platform businesses). WePay's enterprise backing and Chase acquiring relationships make it a direct competitor to Payroc's ISV-embedded-payments proposition.
• Finix: Finix is a payment facilitator-as-a-service infrastructure provider enabling platforms and ISVs to embed payments with sub-merchant management. Payroc's managed payfac and partner-focused models directly compete with Finix for software platforms seeking embedded payments without becoming a PayFac themselves.

Emerging players

• Gr4vy: Gr4vy is a cloud-based payment orchestration platform enabling merchants to configure, optimize, and route payment methods without code. Gr4vy's emerging orchestration capabilities intersect with Payroc's Global Payment Orchestration product in the multi-geography merchant segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/retriever-merchant-solutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about RMS, a Payroc Company