Perumdam Tirta Kerta Raharja Kabupaten Tangerang

What Perumdam Tirta Kerta Raharja Kabupaten Tangerang does

Perumdam Tirta Kerta Raharja Kabupaten Tangerang (PERUMDAM TKR) is a regional government-owned water utility (Badan Usaha Milik Daerah) wholly owned by Pemerintah Kabupaten Tangerang and operating under Perda No. 6 Tahun 2019. The company traces its origin to a 1923 Dutch colonial waterworks and was formally established as a PDAM on April 13, 1976 before converting to Perusahaan Umum Daerah (PERUMDAM) status in October 2019. It provides clean water services across three jurisdictions — Kabupaten Tangerang, Kota Tangerang, and Kota Tangerang Selatan — through 13 IPA (Installation Pengolahan Air) water treatment plants with a total installed production capacity of 5,587.5 liters/day, supplemented by reverse-purchase arrangements with PT Aetra Air Tangerang in capacity-constrained sub-districts such as Balaraja, Pasar Kemis, and Rajeg.

The core product is piped clean water distribution under regulated tiered tariffs, with distinct rate zones established under Peraturan Bupati Nomor 10 Tahun 2025 effective June 2025 (premium zones including Gading Serpong, Citra Raya, and BSD versus standard zones). As of December 2021 the company served 186,433 domestic customer connections and 14 bulk water customers — a base including BSD City, Lippo Karawaci, Alam Sutera, Summarecon, Paramount, Citra Raya, PAM Jaya, and Soekarno-Hatta International Airport — equivalent to roughly 568,633 Sambungan Langganan (SL). Customer-facing digital infrastructure includes the Simpel TKR mobile application (Android and iOS) for bill payment, meter reading, new connection registration, and complaints, plus a dedicated e-Procurement platform. Customer support runs through a formal Forum Komunikasi Pelanggan and a network of regional Kantor Wilayah, Kantor Cabang, and KCP sub-branch offices.

Revenue is generated primarily through recurring monthly subscription tariffs from domestic customers, recurring bulk water (air curah) sales to developers and institutional users delivered to master meters, one-time new connection installation fees, and supplementary bulk water purchases that the company resells where its own production is insufficient. The company added 23,871 new domestic connections in 2021 and absorbed an additional 38,208 SL via SPAM concession takeovers from Gading Serpong, Summarecon, Paramount (2020) and Citra Raya (2021), and achieved the #1 national ranking in BPPSPAM performance assessments in 2019, 2020, and 2021 (scores of 4.27, 4.28, and 4.42 respectively). Headcount stood at 480 employees (256 permanent and 224 contract) as of December 2021.

Name

Perumdam Tirta Kerta Raharja Kabupaten Tangerang

Legal name

Perusahaan Umum Daerah Air Minum Tirta Kerta Raharja Kabupaten Tangerang

Website

https://perumdamtkr.com

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

11–50 employees

Short description

PERUMDAM Tirta Kerta Raharja is a regional government-owned water utility serving Kabupaten Tangerang, Kota Tangerang, and Kota Tangerang Selatan in Banten, Indonesia. It distributes clean water through 13 treatment plants to 186,000+ domestic connections and bulk water customers including major housing developers and Soekarno-Hatta Airport.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water Supply and Irrigation Systems (221310), Water Supply and Irrigation Systems (22131), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

Keywords

• Clean water distribution
• Regional water utility
• Bulk water supply
• Water treatment services
• Pipe network infrastructure

Headquarters

HQ city

Tangerang, Banten

HQ country

Indonesia

HQ region

Asia

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Supply Chain, Technology or R&D

Revenue model

1. Household/Domestic Water Supply: Revenue from 186,433 domestic customer connections (as of December 2021) paying tiered water tariffs based on consumption volume
2. Bulk Water Sales (Air Curah): Sales of bulk water to housing developers, companies, and other PDAMs including PAM Jaya, BSD City, Lippo Karawaci, Bintaro, Alam Sutera, and Soekarno Hatta Airport. PERUMDAM TKR distributes water up to master meters while partners handle internal distribution.
3. Bulk Water Purchase: Purchase of water from partners like PT Aetra Air Tangerang to supplement limited own production capacity for serving customers
4. New Connection Fees: Revenue from installation of new water connections (Sambungan Langganan) with standard 4-meter pipe length; additional charges for longer distances

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Perumdam Tirta Kerta Raharja Kabupaten Tangerang is a regional government-owned water utility that provides clean water distribution services to households, commercial customers, and bulk water buyers across Kabupaten Tangerang, Kota Tangerang, and Kota Tangerang Selatan. Operating 13 IPA water treatment plants with 5,587.5 L/D production capacity, the company serves 186,433 domestic connections plus bulk water customers including BSD City, Lippo Karawaci, Alam Sutera, and Soekarno-Hatta Airport. Revenue is generated primarily through tiered monthly water tariffs for domestic supply, bulk water sales to developers and other PDAMs, and one-time new connection installation fees.

Product overview

PERUMDAM Tirta Kerta Raharja Kabupaten Tangerang is a regional government-owned clean water utility company. The company operates a unified clean water distribution system serving three municipalities (Kabupaten Tangerang, Kota Tangerang, and Kota Tangerang Selatan) with 13 water treatment plants. Its primary customer-facing digital product is SIMPEL TKR, a mobile application for service registration, bill payments, and complaint management. Additional platforms include an e-Procurement system for vendor management and laboratory testing services for water quality monitoring.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Service coverage reached 37.74% of Kabupaten Tangerang population (1,393,608 people) as of 2021
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Twelve partnerships are on record, tiered core and minor.

• ParamountcoreStrategic or Co-development Partner · 1 January 2021Took over SPAM management in 2020 after concession period ended.
• Citra RayacoreStrategic or Co-development Partner · 1 January 2021Took over SPAM management in 2021, adding 13,208 customer connections.
• BSD CitycoreStrategic or Co-development Partner · 1 January 2020Bulk water customer - housing development purchasing water for redistribution to residents within BSD City township development. PERUMDAM TKR supplies water up to master meter.
• Lippo KarawacicoreStrategic or Co-development Partner · 1 January 2020Bulk water customer - housing developer purchasing bulk water for distribution within Lippo Karawaci township area.
• Alam SuteracoreStrategic or Co-development Partner · 1 January 2020Bulk water customer - Alam Sutera housing development purchasing water for redistribution to residents.
• PAM JayaminorStrategic or Co-development Partner · 1 January 2020Other PDAM as bulk water customer.
• Bandara Soekarno HattaminorStrategic or Co-development Partner · 1 January 2020Soekarno-Hatta International Airport as bulk water customer.
• PT Angkasa PuraminorStrategic or Co-development Partner · 1 January 2020State-owned airport operator as bulk water customer.
• PT Aetra Air TangerangcoreTechnology or Integration · 1 January 2020Water supply partnership - PT Aetra supplies water to PERUMDAM TKR in areas like Balaraja, Pasar Kemis, and Rajeg where PERUMDAM's own production capacity is limited. This is a reverse relationship where PERUMDAM purchases water.
• PT Traya Tirta CisadanecoreTechnology or Integration · 1 January 2020Water treatment cooperation - PT Traya Tirta Cisadane handles water treatment processing for IPA (Installation Pengolahan Air) facilities.
• PT Tirta Kencana Cahaya MandiricoreTechnology or Integration · 1 January 2020Water treatment cooperation - PT Tirta Kencana Cahaya Mandiri handles water treatment processing for IPA facilities.
• SummareconcoreStrategic or Co-development Partner · 1 January 2020Took over SPAM management in 2020 after concession period ended, adding 25,000 new customer connections.

Scale indicators6 records

Recent moves10 records

Expansion highlights5 records

Regional players

• PT Adhya Tirta Batam: Privately-operated water utility serving Batam Island under concession. Comparable bulk-water and domestic supply model, but operating in a different Indonesian region with industrial-economy customer mix.

Emerging players

• Manila Water Company: Philippines-listed regional water and wastewater utility serving Metro Manila's east zone. Closest emerging-market peer with a similar concession-based model, BPPSPAM-comparable performance culture, and growing customer base.

Broad incumbents

• Suez Indonesia / PT Suez Water Services: Global water and waste services operator with Indonesian footprint. Broad incumbent offering overlapping utility O&M and technology capabilities, often competing for SPAM concessions and PPP contracts in Indonesian municipalities.

Direct peers

• PAM Jaya: State-owned regional water utility for Jakarta. Direct peer operating the same regional water utility model, and already a bulk-water customer of PERUMDAM TKR, illustrating reciprocal inter-PDAM water trading relationships.
• PDAM Tirtanadi Kota Medan: Regional water utility serving Medan and surrounding North Sumatra areas. Direct peer as another large Indonesian BUMD water utility subject to the same BPPSPAM national performance benchmarking.
• Palyja: Private-sector water operator serving western Jakarta under a 25-year concession with the PAM Jaya group. Comparable in operating model to PERUMDAM TKR's Aetra relationship and represents the privatization counter-model.
• PDAM Surya Sembada Kota Surabaya: Municipal water utility for Surabaya and one of Indonesia's best-performing PDAMs. Comparable in business model, regulatory status as a BUMD, and BPPSPAM ranking competitor profile.
• PT Aetra Air Tangerang: Private water operator in Tangerang that actually supplies wholesale water to PERUMDAM TKR. Competitor/partner with overlapping service territory and contrasting ownership model (private vs. government-owned).
• Tirta Raharja (PDAM Kabupaten Bandung): BUMD water utility in Bandung regency with comparable scale, tiered tariff structure, and West Java/Banten-adjacent operating context. Direct peer within the Indonesian municipal water utility peer set.
• PDAM Tirta Mahakam Kutai Kartanegara: Regional water utility in East Kalimantan that, like PERUMDAM TKR, blends domestic connections with industrial/bulk customers in resource-driven regional economies.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/PERUMDAMTKR
• Instagraminstagram.com/perumdamtkr
• LinkedInlinkedin.com/company/perumdam-tirta-kerta-raharja-kabupaten-tangerang

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Perumdam Tirta Kerta Raharja Kabupaten Tangerang