Pets Oasis UAE

What Pets Oasis UAE does

Pets Oasis UAE is a privately held, founder-owned luxury pet care business headquartered in Umm Al Quwain, United Arab Emirates, operating since 2006 under veterinary surgeon Dr. Elizabeth Thomas. The company delivers an integrated suite of pet care services — luxury dog boarding, luxury cat boarding, exotic pet boarding, full-service veterinary clinics, professional grooming, international pet relocation with documentation handling, pet taxi transport, and event hosting at Critter Park — alongside a multi-category pet retail operation (food, treats, accessories, toys) carried out through both physical storefronts and a dedicated e-commerce shop at petshop.petsoasisuae.com.

The company operates four-plus physical locations across the UAE: the headquarters and luxury resort in Umm Al Quwain, two outlets in Ras Al Khaimah (Al Hamrah and Al Manar Mall), a location in Abu Dhabi, and a store in Ajman. Service booking is funneled through Typeform-powered online reservation forms for dog suites, cat suites, exotic boarding, and relocation. The technology stack is conventional web infrastructure (WordPress main site, Ghost-powered blog, third-party e-commerce, YouTube/Instagram social channels) with no disclosed proprietary platform, AI/ML capability, or data assets. Under the sub-brand "The Purple," Pets Oasis operates specialty offerings including The Purple Boutique (pet fashion), Purple Bakes (in-house pet bakery), TAPOrtraits (custom pet portraits), and the Purple Paws rescue initiative funded by proceeds from the other Purple sub-brands.

The business model combines transaction-based retail revenue (pet food and accessories, branded by Royal Canin, Hill's Science Plan, Farmina, and others) with professional services revenue (veterinary consultations and treatment, grooming, boarding, relocation, transport, and events) priced individually per engagement rather than via disclosed subscription tiers. Pets Oasis serves individual pet owners — predominantly UAE residents and expatriates, with international relocation customers — targeting the premium segment of the UAE pet care market. Marketing is anchored by Dr. Elizabeth Thomas's personal brand and thought-leadership content, supported by Instagram, YouTube, blog content, and email newsletter channels. The company is funded entirely through owner equity with no disclosed external investors or institutional capital.

Name

Pets Oasis UAE

Legal name

Pets Oasis

Website

https://petsoasisuae.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1–10 employees

Short description

Pets Oasis UAE is a privately held, founder-owned luxury pet care business founded in 2006 by veterinary surgeon Dr. Elizabeth Thomas, offering integrated boarding, veterinary, grooming, relocation, and retail services across four-plus UAE locations and an online store, serving individual pet owners in the premium segment of the UAE market.

Ownership category

akta.pro rank

Product category

Pet Care Services

NAICS

Pet Care (except Veterinary) Services (81291), Veterinary Services (54194), Pet and Pet Supplies Retailers (459910)

akta.pro primary industry

Luxury/Suite-Style Pet Hotel Boarding (HSANADAE)

akta.pro secondary industry

Exotic Pet Boarding (Facility-Based) (HSANAKAF)

Keywords

• Luxury pet boarding
• Veterinary care services
• Pet grooming services
• Pet relocation services
• Pet retail store

Headquarters

HQ city

Umm Al Quwain

HQ country

United Arab Emirates

HQ region

Middle East

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Luxury Pet Boarding: Revenue from luxury dog resort, luxury cat resort, and exotic animal boarding services. Customers book via Typeform online booking forms.
2. Veterinary Clinic Services: Veterinary consultations, treatments, preventive care, and medical services for pets.
3. Pet Retail Store: Online and physical retail store selling pet food, accessories, toys, treats, and supplies. Products include Royal Canin, Hills Science Plan, and various other pet food brands.
4. Pet Grooming: Professional grooming services for dogs, cats, and other pets.
5. Pet Relocation: International pet transport and relocation services including documentation handling.
6. The Purple Brand: Specialty products including Purple Boutique (pet clothing/fashion), Purple Bakes (pet cakes and treats), TAPOrtraits (custom pet portraits on canvas), and Purple Paws (rescue initiative).
7. Pet Taxi: Pet transportation services for convenience of pet owners.
8. Critter Park/Parties: Nature-based celebrations and experiences for pets.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Pets Oasis UAE is an integrated luxury pet care destination established in 2006 that offers premium boarding for dogs, cats, and exotic pets alongside on-site veterinary clinics, professional grooming, international pet relocation with documentation handling, pet taxi transport, and omnichannel pet retail. The company combines these physical care services with signature "Purple" branded specialty products (pet clothing, in-house bakery treats, custom pet portraits) across five locations in the UAE, serving individual pet owners seeking comprehensive, high-quality care.

Product overview

Pets Oasis UAE, founded by Dr. Elizabeth Thomas in 2006, is a comprehensive luxury pet care destination offering an integrated suite of services and branded products across the UAE. The core offering spans physical care services — Luxury Dog Resort, Luxury Cat Resort, Exotics boarding, Veterinary Clinics, Grooming, Pet Relocation, Pet Taxi, and Critter Park — alongside an e-commerce Online Pet Shop. Under the sub-brand 'The Purple,' the company operates The Purple Boutique (pet fashion and clothing), The Purple Bakes (fresh in-house pet bakery treats and cakes), The Purple TAPOrtraits (custom pet portrait artwork), and Purple Paws (a rescue initiative funded by proceeds from the other Purple sub-brands). Online reservation booking tools for dog suites, cat suites, exotic boarding, and pet relocation are available via Typeform-powered forms. The business operates physical locations in Umm Al Quwain, Ras Al Khaimah (Al Hamrah and Manar Mall), Abu Dhabi, and Ajman.

Differentiator

Problem solved

Functional benefit

Brands

• The Purple: A brand umbrella including Purple Paws (rescue initiative), Purple Bakes (in-house bakery for pet treats and cakes), The Purple Boutique (pet clothing and accessories), and The Purple TAPOrtraits (custom pet portraits on canvas).
• Purple Paws
• Purple Bakes
• The Purple Boutique
• The Purple TAPOrtraits

Products and services

• Luxury Dog Resort Premium boarding facility offering top-notch accommodations and continuous supervised care for dogs, with structured exercise, feeding, and rest schedules for canine guests. Targeted at UAE pet owners seeking luxury boarding.
• Luxury Cat Resort Premium cat boarding facility providing a comfortable and safe environment for feline guests with high-quality care. Targeted at UAE cat owners.
• Exotics Boarding Specialized boarding and care services for exotic pets including birds and small exotic species, offering dedicated care for non-traditional companion animals. Targeted at owners of exotic pets in the UAE.
• Veterinary Clinics Full-service veterinary surgery offering preventive care, emergency treatment, and medical services staffed by skilled veterinarians and veterinary technicians. Targeted at UAE pet owners seeking professional medical care.
• Pet Grooming Professional pet grooming services including bathing, haircuts, and coat care tailored for pets in the UAE desert climate. Targeted at pet owners seeking regular grooming care.
• Pet Relocation International and domestic pet transport service managing documentation and logistics to provide a stress-free, safe, and comfortable flight for pets. Targeted at UAE residents relocating with pets internationally or domestically.
• Pet Store (Retail) Brick-and-mortar pet retail store offering pet food, accessories, toys, treats, and supplies across multiple UAE locations, featuring brands such as Royal Canin, Hills Science Plan, and Farmina. Targeted at pet owners purchasing pet supplies.
• Pet Taxi Safe and reliable pet transportation service to and from grooming, boarding, veterinary, and other pet care appointments. Targeted at UAE pet owners needing transport support.
• Critter Park Parties Nature-based parties and celebrations for pets offering interactive outdoor experiences. Targeted at pet owners seeking unique events with their pets.
• The Purple Boutique (Pet Clothing) Premium pet clothing and fashion boutique offering stylish and comfortable handmade outfits for pets for special occasions, holidays, and everyday wear. Targeted at pet owners seeking designer pet fashion.
• The Purple Bakes (In-House Pet Bakery) In-house bakery producing fresh-to-order treats, cakes, and cookies for dogs, cats, rabbits, and birds made with pet-friendly ingredients free from harmful additives. Targeted at pet owners celebrating pets with custom bakery items.
• The Purple TAPOrtraits (Custom Pet Portraits) Custom pet portrait service that transforms favourite pet photos into handcrafted artwork mounted on weathered, hand-crafted wood canvases, creating personalized wall decor or desk pieces. Targeted at pet owners seeking custom pet keepsakes.
• Online Pet Shop E-commerce platform selling pet food, treats, toys, hygiene products, and accessories for dogs, cats, birds, and exotic pets, featuring brands such as Royal Canin, Hill's Science Plan, and Farmina. Targeted at UAE pet owners preferring online shopping with delivery.

Quantifiable outcome

• Successful international pet relocations to destinations including Australia and UK with complete documentation handling

Named customers4 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Just Pets UAE: UAE pet retailer and supplies brand serving a similar premium/expat customer base in the same geography, overlapping with Pets Oasis on retail and accessory merchandising.
• Pet Corner UAE: UAE multi-category pet retail and supplies chain with a comparable product assortment (food, treats, accessories) and similar target customer profile of premium UAE pet owners.
• British Veterinary Hospital: Premium UAE veterinary hospital group offering clinical and surgical services to companion animals. Directly comparable to Pets Oasis's Veterinary Clinics and competes for the same high-end pet owner clinical demand.
• Pet's Delight: UAE-based online and offline pet retailer selling food, accessories, and supplies across dogs, cats, birds, and small pets. Directly comparable to Pets Oasis on the pet retail front and competes for the same UAE premium pet-owner customer base.
• Dubai Kennels & Cattery: UAE pet boarding facility for dogs and cats. Directly competes with Pets Oasis's Luxury Dog Resort and Luxury Cat Resort for premium boarding customers in the same Gulf market.
• Modern Veterinary Clinic: UAE-based veterinary practice serving companion animals. Comparable clinical offering and customer segment to Pets Oasis's vet clinic line.

Broad incumbents

• Rover: Global online marketplace for pet sitting, boarding, and dog walking. Broad incumbent in pet care services with an overlapping boarding and pet-care offering, but operates as a marketplace rather than a facility-based integrated provider like Pets Oasis.
• Pets at Home: UK's largest pet care retailer with in-store vet clinics, grooming, and loyalty programs. Comparable integrated retail-plus-services model; broad incumbent benchmark for Pets Oasis's omnichannel strategy.
• Petco: Large US pet retail and services chain offering grooming, vet clinics, and supplies under one brand. Comparable integrated pet-care model at vastly larger scale, operating as a broad incumbent in the same category.
• Mars Petcare: Global pet food, veterinary (Banfield, BluePearl), and pet care conglomerate. Broad incumbent controlling premium pet food brands (e.g., Royal Canin, Hill's — stocked by Pets Oasis) and large vet chains, providing both a supplier and competitive reference.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCpyytKhTvq4TfM3QqfaOerw/featured
• Instagraminstagram.com/petsoasis
• LinkedInlinkedin.com/company/pets-oasis-uae

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pets Oasis UAE