Plymouth County Outreach

What Plymouth County Outreach does

Plymouth County Outreach (PCO) is a nonprofit collaborative founded in December 2016 by all 27 municipal police departments in Plymouth County, Massachusetts, together with Bridgewater State University Police Department, the Plymouth County District Attorney's Office, and the Plymouth County Sheriff's Office. It was created in response to a doubling of fatal and non-fatal overdoses between 2014 and 2015, and its purpose is to provide compassionate, judgment-free post-overdose outreach, harm reduction, recovery coaching, treatment navigation, family support, and grief support to people who use drugs and their loved ones.

Operationally, PCO dispatches plainclothes outreach teams to an individual's residence 12–72 hours after an overdose incident, with Recovery Coaches working alongside hand-picked Outreach Officers from participating departments. It distributes Narcan, fentanyl test strips, and harm reduction kits; operates a drop-in center at 62 Main St. Suite 107 in Kingston, MA; runs four regional Plymouth County Situation Tables covering 27 risk categories and 105 risk factors for multi-agency case coordination; facilitates Matthew's Candle peer grief support groups; and refers individuals into a continuum of treatment services spanning Acute Treatment Services (detox), Clinical Stabilization Services (rehab), Transitional Support Services, Medication for Opioid Use Disorder, Intensive Outpatient Programs, and sober living. In 2025, PCO reported 454 at-risk referrals, 514 successful follow-up contacts with overdose individuals plus 200 with family/friends, distribution of 4,772 doses of Narcan and 395 harm reduction kits, an 88% individual and 73% family acceptance rate during outreach visits, and a 23% year-over-year decline in fatal overdoses across the county.

PCO is funded primarily through federal grants — most notably a $1.2 million COSSAP grant (April 2023, through September 2025) and a $1.6 million COSSUP grant (November 2023, through September 2026) from the U.S. Bureau of Justice Assistance — plus a $930,000 grant from South Shore Health channeled through PAARI. All services are provided free of charge. Staffing is approximately 10, including the Executive Director, a Program Manager, a Recovery Coach Supervisor, Recovery Coaches, a Peer Grief Support Specialist, and a Family Support Specialist. The organization is a registered mentor site for TASC's Law Enforcement/First Responder Diversion and Referral Mentoring Initiative and is publicly recognized as a state-level reference model for opioid overdose reduction.

Name

Plymouth County Outreach

Legal name

Plymouth County Outreach

Website

https://plymouthcountyoutreach.org

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

Plymouth County Outreach is a nonprofit collaborative of 27 Plymouth County, Massachusetts police departments that provides free post-overdose outreach, harm reduction, recovery coaching, treatment navigation, family support, and multi-agency case coordination to individuals with substance use disorder and their loved ones.

Ownership category

akta.pro rank

Product category

Substance Use Disorder Outreach and Harm Reduction Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Other Individual and Family Services (624190)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Social Services (8300)

akta.pro primary industry

Peer Support, Recovery Coaching & Sober Living Services (HLAFACAN)

akta.pro secondary industries

Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO), Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF)

Keywords

• Substance use outreach
• Harm reduction services
• Overdose response
• Recovery coaching
• Community health collaboration

Headquarters

HQ city

Kingston

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Federal Grant Funding: PCO receives federal grant funding from the Bureau of Justice Assistance (BJA) Comprehensive Opioid, Stimulant, and Substance Use Program (COSSUP) totaling $1.6 million to support operations through September 2026.
2. Federal COSSAP Grant: Received $1.2 million COSSAP grant from Bureau of Justice Assistance funding operations through September 2025.
3. Grant from South Shore Health: PAARI received $930,000 grant from South Shore Health to support partnership with PCO for behavioral health services expansion.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

Plymouth County Outreach provides free, community-based substance use disorder outreach, harm reduction, and recovery support services to individuals who use drugs and their families in Plymouth County, Massachusetts. Its core services include rapid 12–72 hour post-overdose home visits conducted jointly by police Outreach Officers and Recovery Coaches, free Narcan and harm reduction kit distribution, a drop-in center in Kingston, MA, navigation to a full continuum of treatment levels (ATS, CSS, TSS, IOP, MOUD, sober living), family support and Section 35 assistance, peer grief support through Matthew's Candle, multi-agency case coordination via Plymouth County Situation Tables, and law enforcement deflection training. All services are provided at no cost to community members.

Product overview

Plymouth County Outreach is a multi-faceted collaboration of 27 municipal police departments and Bridgewater State University Police Department, working with Recovery Coaches and community organizations to reduce overdose fatalities. The organization does not offer a software product; rather, it provides a coordinated suite of community-based services including: overdose outreach response with Recovery Coaches, a drop-in center for harm reduction supplies and support, four distinct levels of substance use treatment services (Acute Treatment/Detox, Clinical Stabilization/Rehab, Transitional Support/Holding, and Sober Living), Medication for Opioid Use Disorder (MOUD), Intensive Outpatient Programs (IOP), Family Support services including Section 35 assistance, the Plymouth County Situation Tables for multi-agency case coordination, grief support through Matthew's Candle, harm reduction distribution (Narcan, fentanyl test strips, kits), and law enforcement training programs. The integrated service model connects at-risk individuals to treatment, resources, and compassionate support through police-community partnerships.

Differentiator

Problem solved

Functional benefit

Products and services

• Acute Treatment Services (ATS or Detox) Navigation

Quantifiable outcome

• 23% decrease in fatal overdoses year-over-year (2024 to 2025)
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

22 partnerships are on record, tiered core.

• Police Assisted Addiction and Recovery Initiative (PAARI)coreStrategic or Co-development Partner · 1 January 2023PAARI collaborated with PCO to launch Hub Model to expand access to behavioral health services. PCO serves as a mentor site for Law Enforcement/First Responder Diversion and Referral Mentoring Initiative.
• Beth Israel Deaconess Hospital PlymouthcoreStrategic or Co-development Partner · 1 January 2019Co-founded Plymouth County Situation Tables (formerly The HUB) with PCO and PAARI, with grant funding by South Shore Health. Takes team-based approach to link community organizations supporting individuals at elevated risk of harm.
• 27 Plymouth County Police DepartmentscoreStrategic or Co-development Partner · 1 December 2016All 27 municipal police departments in Plymouth County plus Bridgewater State University Police Department formed Plymouth County Outreach in December 2016 to respond to surge in overdoses.
• AdcarecoreStrategic or Co-development PartnerPartner organization providing treatment services including Acute Treatment Services (detox) referrals.
• Bay State Community ServicescoreStrategic or Co-development PartnerPartner organization providing community services and support within Plymouth County.
• Beth Israel Deaconess HospitalcoreStrategic or Co-development PartnerHealthcare partner providing medical services and co-founder of Situation Tables.
• Brockton Area Prevention CollaborativecoreStrategic or Co-development PartnerPrevention-focused community coalition partner.
• Brockton Neighborhood Health CentercoreStrategic or Co-development PartnerHealthcare partner providing community health services.
• Clean Slate CenterscoreStrategic or Co-development PartnerTreatment partner providing Suboxone and Vivitrol services. PCO HOPE, a related drop-in center, is also operated by this network.
• GosnoldcoreStrategic or Co-development PartnerTreatment provider offering Vivitrol services and multiple locations for detox and treatment referrals.
• Good Samaritan Medical CentercoreStrategic or Co-development PartnerHealthcare partner with Dr. Kenneth Lawson serving as Chief Medical Officer on Advisory Board.
• High Point Treatment CentercoreStrategic or Co-development PartnerTreatment partner providing Suboxone, Vivitrol, Methadone, and multiple levels of care including detox, CSS, and IOP in Brockton and Plymouth locations.
• Learn to CopecoreStrategic or Co-development PartnerSupport organization for families affected by addiction; distributes free Narcan at meetings.
• NAMIcoreStrategic or Co-development PartnerNational Alliance on Mental Illness affiliate providing mental health support services.
• Plymouth Recovery CentercoreStrategic or Co-development PartnerLocal recovery center partner providing peer support and recovery services in Plymouth County.
• South Shore HospitalcoreStrategic or Co-development PartnerHealthcare partner with Dr. Jason Tracy serving as Chair of Emergency Medicine and Dr. Tim Quigley as CNO on Advisory Board.
• South Shore Peer RecoverycoreStrategic or Co-development PartnerPeer recovery support organization partner.
• Spectrum Health SystemscoreStrategic or Co-development PartnerTreatment provider offering Methadone, Vivitrol, and treatment services in Weymouth and Westborough.
• Department of Mental HealthcoreOthersMassachusetts Department of Mental Health partner in Situation Tables and service coordination.
• Bridgewater State University Police DepartmentcoreStrategic or Co-development PartnerUniversity police department collaborating with 27 municipal departments in the PCO initiative since December 2016.
• Plymouth County Sheriff's DepartmentcoreStrategic or Co-development PartnerCounty law enforcement partner in the PCO collaboration since December 2016 founding.
• Plymouth County District Attorney's OfficecoreStrategic or Co-development PartnerCounty DA's office partnered in founding PCO in December 2016 and now expanding partnership to place recovery coach in District Courts.

Scale indicators11 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Learn to Cope: Massachusetts peer-support organization for families affected by addiction that distributes free Narcan at meetings. Referenced as a PCO partner providing directly comparable family-facing support.
• Clean Slate Centers: Office-based Suboxone and Vivitrol provider that is an active PCO treatment partner. Comparable as a Massachusetts-based outpatient MOUD operator integrated into the same referral network.
• Spectrum Health Systems: Massachusetts-based addiction treatment provider offering methadone, Vivitrol, and clinical services. Referenced as a PCO treatment partner and operates comparable outpatient and medication-assisted treatment programs.
• Police Assisted Addiction and Recovery Initiative (PAARI): National nonprofit that pioneered the law-enforcement-led deflection and recovery-coach model. PAARI is PCO's parent/mentor organization — they co-launched the Hub Model, and PCO operates as a PAARI mentor site.
• High Point Treatment Center: Large Southeastern Massachusetts treatment provider offering detox, CSS, IOP, and MOUD with locations in Brockton and Plymouth. Active PCO treatment partner serving the same population.
• Gosnold: Cape Cod and Southeastern Massachusetts treatment provider offering detox, residential, and outpatient services. Referenced as a PCO partner and serves the same Plymouth County catchment area.
• Quick Response Team (QRT) — Colerain Township / Hamilton County: One of the earliest and most-cited post-overdose rapid-response teams. Operates with the same 12–72 hour outreach, peer-recovery-coach-and-first-responder model that defines PCO's core service.
• The Angel Program (formerly Gloucester Police Department Angel Initiative): Original police-led 'no-arrest' addiction referral program out of Gloucester, MA. PAARI (PCO's parent) was created to scale the Angel model, making it a foundational peer to PCO.
• Law Enforcement Assisted Diversion (LEAD) — Seattle / National LEAD Bureau: Pioneering pre-arrest deflection program that redirects low-level offenders to case management and services. Operates on a similar police-led, harm-reduction-and-referral philosophy as PCO's overdose outreach.

Broad incumbents

• National Harm Reduction Coalition: National advocacy and capacity-building organization advancing harm reduction policy and practice. Comparable to PCO's harm reduction distribution mission at a national scale rather than a single-county operational level.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CountyOutreach
• Facebookfacebook.com/plymouthcountyoutreach
• Instagraminstagram.com/plymouthcountyoutreach
• LinkedInlinkedin.com/company/plymouth-county-outreach

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Plymouth County Outreach