ACT Policing

What ACT Policing does

ACT Policing is the community policing arm of the Australian Federal Police, delivering general law enforcement services to the Australian Capital Territory under a contractual Policing Arrangement with the ACT Government. It serves ACT residents, visitors, businesses, and government entities through 24/7 emergency response (Triple Zero 000), non-emergency assistance (131 444), online crime reporting, and dedicated specialist units covering road policing, family violence, organised crime (Taskforce Invidia), homicide investigations, missing persons, and child protection (CSORT).

Its operational product portfolio spans the ACT Firearms Register and National Firearms Register integration, an online reporting portal for non-urgent crime categories, the Axon Community Request digital evidence submission platform (launched May 2024), a fingerprint booking system, and a suite of crime prevention and community safety programs including the Constable Kenny Koala youth initiative and the ThinkUKnow cyber safety program delivered with Microsoft Australia, Datacom, and Commonwealth Bank. The agency is structured around police stations, an Exhibit Management Centre in Mitchell, and multi-channel community engagement (website, Facebook, X, Instagram, YouTube, LinkedIn).

Revenue is predominantly sourced from ACT Government appropriations under the Policing Arrangement, with ancillary fee-for-service income from event policing (charged under AFP Regulations 1979 at base salary plus 150.2% markup), national police checks, fingerprinting, and information release fees. ACT Policing is not an investable commercial entity; it is a component of the Commonwealth government's AFP structure with no equity, venture, or private ownership.

Name

ACT Policing

Legal name

ACT Policing (Australian Federal Police)

Website

https://police.act.gov.au

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

ACT Policing is the community policing arm of the Australian Federal Police, delivering general law enforcement, crime prevention, and community safety services to the Australian Capital Territory under a contractual arrangement with the ACT Government.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (92212), Police Protection (922120), Other Justice, Public Order, and Safety Activities (922190)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Mayor/City Manager & General Administration (BPAIACAA), Law Enforcement & Police Academy Training (EDAOAMAA)

Keywords

• Community policing services
• Law enforcement agency
• Crime prevention programs
• Firearms registration services
• Victim support services

Headquarters

HQ city

Canberra

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Government Funding: ACT Policing is funded by the ACT Government through a Policing Arrangement. The AFP is engaged by the ACT Government to deliver policing services to the ACT. This is the primary funding source for all core policing operations.
2. Fee-for-Service Operations: Certain services operate on a user-pays system including police services at events, national police checks, fingerprinting services, and information release fees as regulated under AFP Regulations 1979.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels9 records

Core offering

ACT Policing is the community policing arm of the Australian Federal Police (AFP) and the sole jurisdictional law enforcement provider for the Australian Capital Territory. It delivers 24/7 emergency response, criminal investigations, road policing, firearms registration, victim support, crime prevention programs, event policing, and community safety services. The agency is funded by the ACT Government under a Policing Arrangement and supplemented by user-pays fees for specific services such as event policing, national police checks, and fingerprinting.

Product overview

ACT Policing is the community policing arm of the Australian Federal Police (AFP), providing comprehensive law enforcement and community safety services to the Australian Capital Territory. The organization operates a multi-service portfolio combining digital reporting platforms, firearms registry services, crime prevention programs, victim support services, and road safety initiatives. Key products include the ACT Firearms Register for firearms licensing and management, an Online Reporting Portal for non-urgent crime reports, the ACT Child Sex Offender Registry (CSORT) for managing reporting obligations, Axon Community Request for digital evidence submission, and various community safety services. The organization partners with the AFP to offer National Police Checks and provides specialized services including fingerprint booking, emergency management, missing persons coordination, and national security operations.

Differentiator

Problem solved

Functional benefit

Products and services

• ACT Firearms Register Registry service for firearms licensing, prohibited weapons registration, illicit firearms reporting, and storage compliance management in the ACT.
• Online Reporting Portal Web-based platform enabling community members to report non-urgent crimes such as property theft, lost property, property damage, dangerous driving, petrol drive-offs, and historical sexual assault.
• National Police Check Paid service for obtaining a nationally coordinated criminal history check, offered in partnership with the AFP for employment, licensing, immigration, and volunteer purposes.
• Fingerprint Booking System Online appointment booking service for ACT residents requiring fingerprinting for immigration checks, overseas passports, gaming licences, Canberra Casino, and employment screening.
• Event Policing Services User-pays deployment of police officers at sporting, entertainment, and ceremonial events, as well as police escorts, training, and miscellaneous services, with fees calculated under AFP Regulations 1979.
• ACT Child Sex Offender Registry (CSORT) Statutory registry team managing reporting obligations for registrable offenders under the Crimes (Child Sex Offenders) Act 2005, including initial reports, annual reports, address changes, and travel notifications.
• Axon Community Request Digital evidence submission platform enabling community members to securely upload photos, videos, and other digital evidence directly to ACT Policing for use in investigations.
• Victims of Crime Support Dedicated victim support service providing counselling access, victim impact statement assistance, financial assistance information, court process support, and ongoing case updates for crime victims.

Named customers2 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

16 partnerships are on record, tiered core and minor.

• Australian Federal Police (AFP)coreStrategic or Co-development PartnerACT Policing is the community policing arm of the Australian Federal Police. The AFP provides the operational framework, national resources, databases, and coordinated operations while ACT Policing delivers local community policing services to the ACT under the Policing Arrangement.
• ACT GovernmentcoreStrategic or Co-development PartnerThe ACT Government funds policing services to the AFP through the Policing Arrangement. The ACT Minister for Police, Fire and Emergency Services provides general directions and the Purchase Agreement details outcomes and performance measures.
• Taskforce MorpheuscoreStrategic or Co-development PartnerNational task force coordinated by the Australian Criminal Intelligence Commission (ACIC) to tackle the growing criminal threat posed by Outlaw Motorcycle Gangs across Australia. ACT Policing's Taskforce Invidia works with this national initiative.
• RSPCA ACTminorStrategic or Co-development PartnerRSPCA ACT is the lead agency for animal welfare issues. ACT Policing works with RSPCA ACT and officers have powers of an Inspector under the Animal Welfare Act to enter premises and assist animals in distress.
• Domestic Animal ServicesminorStrategic or Co-development PartnerACT Policing coordinates with Domestic Animal Services (part of Transport Canberra and City Services) for response to and investigation of animal attacks. Domestic Animal Services has primary responsibility for compliance activities under the Domestic Animals Act.
• Microsoft AustraliaminorStrategic or Co-development PartnerPartner in the ThinkUKnow cyber safety program - a national partnership between Australian Federal Police, Microsoft Australia, Datacom and Commonwealth Bank delivering evidence-based cyber safety education.
• Commonwealth BankminorStrategic or Co-development PartnerPartner in the ThinkUKnow cyber safety program - a national partnership between Australian Federal Police, Microsoft Australia, Datacom and Commonwealth Bank delivering evidence-based cyber safety education.
• DatacomminorStrategic or Co-development PartnerPartner in the ThinkUKnow cyber safety program - a national partnership between Australian Federal Police, Microsoft Australia, Datacom and Commonwealth Bank delivering evidence-based cyber safety education.
• ACT Emergency Services AgencyminorStrategic or Co-development PartnerACT Policing coordinates with the ACT Emergency Services Agency for emergency response including the Emergency Alert system used for incidents such as fires, floods, or significant storms.
• Crime Stoppers ACTcoreStrategic or Co-development PartnerCrime Stoppers ACT provides anonymous crime reporting channel for members of the community to report information about illegal activity, suspicious activity, or information that may assist in solving crimes.
• National Missing Persons Coordination CentreminorStrategic or Co-development PartnerACT Policing works with the National Missing Persons Coordination Centre which profiles missing persons cases from state and territory police and provides resources for education, support, and awareness campaigns.
• Therapeutic Support PanelminorStrategic or Co-development PartnerPartnership with the ACT Government's Therapeutic Support Panel to provide wrap-around services for young people affected by the raised minimum age of criminal responsibility reform, ensuring support is available and referral pathways are in place.
• Safer Youth Response Service (SYRS)minorStrategic or Co-development PartnerACT Policing works closely with the Safer Youth Response Service as part of the youth justice reform supporting young people diverted away from the criminal justice system under the raised minimum age of criminal responsibility.
• Children, Youth and FamiliesminorStrategic or Co-development PartnerPartnership with the ACT Government Community Services Directorate's Children, Youth and Families division as part of the wrap-around services supporting youth justice reform and the raised minimum age of criminal responsibility.
• ACT Human Rights CommissionminorStrategic or Co-development PartnerACT Policing refers non-serious vilification or discrimination cases to the ACT Human Rights Commission which handles complaints under the ACT Discrimination Act 1991.
• ASIO OutreachminorStrategic or Co-development PartnerACT Policing may refer crowded places security audit queries regarding cyber security, improvised explosive devices, active armed offenders, and hostile vehicle attacks to ASIO Outreach for further advice.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Victoria Police: Primary law enforcement agency for Victoria with comparable mandate in crime prevention, family violence response, road policing, and victim support; structurally similar to ACT Policing.
• Queensland Police Service: Statewide law enforcement body with community policing, specialist squads, and online reporting services; comparable operational scope and digital service model.
• Northern Territory Police Force: Territory-level police and emergency services agency; the closest Australian analogue in scale and jurisdiction type to ACT Policing.
• South Australia Police: Provides community policing, crime prevention, and road safety for South Australia; functionally analogous in mandate and service categories to ACT Policing.
• New South Wales Police Force: Largest state police force in Australia, delivering general community policing, criminal investigation, and road safety across NSW; comparable as a same-tier Australian law enforcement agency with a similar service portfolio.
• Tasmania Police: Smaller Australian state police service delivering general community policing; comparable as a sub-scale analogue to ACT Policing given similar jurisdictional size.
• Western Australia Police Force: State-level police agency delivering patrol, traffic, and criminal investigation; comparable in service breadth and government-funded delivery model.

Broad incumbents

• Australian Federal Police: Parent agency of ACT Policing, operating nationally with broader federal mandate including organised crime, counter-terrorism, and international operations; overlaps as upstream provider of resources and databases.
• Metropolitan Police Service (London): Major metropolitan police service; relevant as a peer for urban community policing models, online reporting, and digital evidence initiatives at scale.
• New Zealand Police: National police service delivering community policing across New Zealand; comparable as a non-federal, government-funded police model with similar prevention and community programmes.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/actpolicing
• YouTubeyoutube.com/@ACTPolicing/videos
• Facebookfacebook.com/ACTPolicing
• LinkedInlinkedin.com/company/act-policing
• Instagraminstagram.com/actpolicing

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ACT Policing