Polyclinique Levasseur

What Polyclinique Levasseur does

Polyclinique Levasseur is a Quebec-based GMF-R (Groupe de médecine familiale réseau) accredited super-clinic operated by Tootelo Cliniques inc., delivering integrated primary and specialty healthcare to the general public across three physical sites in Greater Montreal (Saint-Léonard flagship, Pavillon Molson, Pavillon Sherbrooke). The clinic is staffed by 46 physicians (omnipraticians and specialists) and 16 health professionals, with a 9-person liaison nurse team coordinating care continuity across providers. Core services include walk-in minor emergency care (30–50 consultations daily), family medicine with adapted-access scheduling, teleconsultation via Télésoins, and 10+ medical specialties (cardiology, dermatology, gastroenterology, gynecology, orthopedics, pediatrics, psychiatry, rheumatology, ENT, general surgery), supplemented by on-site diagnostic imaging through RadioMedic, sleep studies via Sommeil bleu, custom orthotics via Alfaro-Fortier, sexual health services (STBBI screening, contraception, PrEP), vaccination, pregnancy follow-up, and a private testing referral pathway through HekaLab.

The technology stack is built on third-party provincial and SaaS platforms rather than proprietary systems: Bonjour-santé for online appointment booking (the clinic is designated its 'Living Lab'), Medfarsolutions for the patient portal, Clic Santé for blood test scheduling, and integration with Dossier santé Québec (DSQ) for EMR access during consultations. The clinic is part of the broader Tootelo Cliniques network of 4 GMF-AR/GMF-R facilities across Greater Montreal, sharing digital infrastructure, physician recruitment, and administrative governance.

Revenue is generated primarily through Quebec's RAMQ fee-for-service billing for insured medical services rendered to eligible residents, supplemented by direct out-of-pocket charges for non-insured services (e.g., tourist consultations at $130 CAD per visit), and third-party insurer reimbursement coordination for uninsured partner services such as sleep studies and orthotics. The clinic serves a horizontally segmented patient base — RAMQ-insured Quebec residents as the primary segment, plus tourists, refugees, and patients without an assigned family doctor (channeled via the provincial GAMF portal). Customer acquisition is largely self-service via the Bonjour-santé platform, walk-in, and provincial physician assignment; no enterprise or B2B contracts are present.

Name

Polyclinique Levasseur

Legal name

Tootelo Cliniques inc.

Website

https://polycliniquelevasseur.ca

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Polyclinique Levasseur is a GMF-R super-clinic in Greater Montreal, operated by Tootelo Cliniques inc., delivering walk-in minor emergency care, family medicine, 10+ specialties, teleconsultation, and on-site diagnostics to Quebec residents.

Ownership category

akta.pro rank

Product category

Primary Care Clinic

NAICS

Offices of Physicians (62111), Offices of Other Health Practitioners (6213)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community-Based Preventive & Health Promotion Clinics (HLAFAGAO)

Keywords

• Primary healthcare services
• Family medicine clinic
• Minor emergency care
• Medical specialist consultations
• Teleconsultation services

Headquarters

HQ city

Saint-Léonard, Montréal

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. RAMQ Public Healthcare Billing: As a public healthcare clinic operating under Quebec's RAMQ (Régime d'assurance maladie du Québec) system, the clinic generates revenue through government-mandated fee-for-service billing for insured medical services rendered to RAMQ-eligible patients. Services include minor emergency consultations, family medicine consultations, specialist consultations, vaccinations, blood tests, and imaging — all covered under the provincial health insurance plan.
2. Private/Non-Insured Services: Services not covered by RAMQ are charged to patients directly. Fees are determined per the FMOQ (Fédération des médecins omnipraticiens du Québec) fee schedule. Examples include consultations for tourists ($130), insurance form completion, and services for patients without RAMQ coverage.
3. Third-Party Insurer Reimbursement: Some uninsured services (e.g., sleep study services from Sommeil bleu, orthotics from Alfaro-Fortier) are reimbursed through private insurance plans. The clinic facilitates these referrals and receives service coordination fees as part of the integrated care model.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Polyclinique Levasseur is a GMF-R super-clinic (Groupe de médecine familiale réseau) operating in Saint-Léonard, Montreal, providing integrated primary healthcare including walk-in minor emergency care, family medicine, specialist consultations across 10+ specialties, on-site radiology and imaging, teleconsultation, vaccination, sexual health services, pregnancy follow-up, sleep studies, orthotics, and blood tests. The clinic employs 46 physicians and 16 health professionals and is part of the Tootelo Cliniques network of 4 GMF-R/GMF-AR clinics across Greater Montreal.

Product overview

Polyclinique Levasseur is a GMF-R (Groupe de médecine familiale réseau, or super-clinic) with 46 physicians and 16 health professionals offering integrated primary and specialized healthcare services. The clinic operates a unified multi-service model centered on family medicine and urgent care (urgence mineure), supplemented by on-site and partnered specialty services. Core offerings include: family medicine with adapted-access appointments (24-48h urgent, 3-14 day follow-up, 14-30 day check-ups), urgent care for non-life-threatening conditions, teleconsultation (Télésoins) via video or phone, and a full spectrum of specialized services (cardiology, surgery, dermatology, gynecology, rheumatology, ENT, psychiatry, orthopedics, pediatrics). On-site diagnostic services include imaging/radiology (via RadioMedic partnership), blood work, bone densitometry, and sleep studies (via Sommeil Bleu partnership). The clinic also provides vaccination, sexual health (STI screening, contraception including IUD, PrEP), pregnancy follow-up, and custom orthotics (via Alfaro-Fortier partnership). Patient-facing digital tools include online appointment booking via Bonjour Santé, a patient portal by Medfarsolutions for accessing test results and documents, and Clic Santé for lab scheduling.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgence mineure (Minor Urgent Care) Walk-in/urgent care service for health situations requiring attention within 24-36 hours. Includes same-day radiography, wound repair, ECG, temporary casts, allergy desensitization vaccines, and cortisone injections. Handles 30-50 consultations daily.
• Médecine familiale (Family Medicine) Primary care with 46 family physicians offering adapted access appointments (24-48 hours urgent, 3-14 days follow-up, 14-30 days check-up). Also includes an internist with 72-hour urgent consultation availability.
• Spécialités médicales (Medical Specialties) Specialist services including cardiology, general surgery, dermatology, gastroenterology, gynecology, internal medicine, rheumatology, ENT, psychiatry, orthopedics, and pediatrics. Most accept new patients with physician referral.
• Clinique Télésoins (Teleconsultation) Video or telephone consultation service allowing patients to see a physician remotely. No software installation required. Consultations average 15 minutes. Prescriptions sent directly to pharmacy. Includes triage by nurse prior to consultation.
• Imagerie et radiologie (Imaging and Radiology) In partnership with RadioMedic: complete radiography (digital), ultrasound and Doppler (general, musculoskeletal, breast, obstetric), joint injections under ultrasound guidance, and bone densitometry. Radiology available same-day for walk-ins.
• Prélèvements (Blood Tests/Laboratory) Urgent blood work on physician request. Most tests redirected to public CLSC centers per public health recommendation. Appointments via Clic Santé portal.
• Vaccination Seasonal flu vaccination (free for 65+ and at-risk patients), shingles vaccine, pneumococcal vaccine, and desensitization vaccines. Travel vaccination not currently offered.
• Laboratoire du sommeil (Sleep Lab) In partnership with Sommeil Bleu: rapid sleep disorder screening and almost immediate access to long-term treatment for sleep apnea. Services covered by most insurance plans. Requires physician referral.
• Santé sexuelle (Sexual Health Clinic) STI screening and treatment, vulvovaginitis, contraception (including IUD insertion by some physicians), cervical cancer screening (Pap test), HPV vaccine, and PrEP (pre-exposure prophylaxis for HIV).
• Orthésiste (Orthotics) In partnership with Laboratoire orthopédique Alfaro-Fortier: custom-made orthopedic devices (plantar orthoses, knee orthoses, compression garments, orthopedic shoes). Recognized by RAMQ, SAAQ, CSST, and private insurers.
• Suivi de grossesse (Pregnancy Follow-up) Prenatal care by general practitioners including prenatal screening, ultrasound, blood tests, vaccination, mental health support, and birth planning. Partners with HekaLab for prenatal testing.

Quantifiable outcome

• 30–50 minor emergency consultations completed per day
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and general.

• Tootelo Cliniques inc.coreStrategic or Co-development PartnerPolyclinique Levasseur is operated by Tootelo Cliniques inc., a healthcare network managing 4 GMF-AR and GMF-R clinics across Greater Montreal (including Clinique médicale Angus, Centre d'urgence St-Laurent, and Polyclinique Pointe-aux-Trembles). Tootelo provides the digital infrastructure including the Bonjour-santé appointment platform, patient portal (Medfarsolutions), teleconsultation technology, privacy governance (Responsable: Marie-Lou Dupuis), and centralized administrative support. The clinic is the 'Living Lab of Bonjour-santé'.
• RadioMediccoreTechnology or IntegrationRadioMedic provides on-site radiology and imaging services at Polyclinique Levasseur including complete digital X-ray (with and without appointment), full-range ultrasound (general, Doppler, musculoskeletal, breast, obstetric), cortisone injections under ultrasound guidance, calcium washouts, and bone densitometry (osteoporosis screening covered by RAMQ). X-ray simple exams available without appointment from 9h daily; ultrasound by appointment. The partnership provides same-day radiology capability for walk-in patients.
• Sommeil bleucoreTechnology or IntegrationSommeil bleu provides on-site sleep disorder diagnosis and treatment services (sleep study / polysomnography) at the clinic. Services are fully or partially reimbursed by most private insurance plans. All new patients require a physician referral for a sleep evaluation appointment. The partnership enables rapid access to sleep medicine without requiring external referrals to hospitals.
• Laboratoire orthopédique Alfaro-FortiergeneralTechnology or IntegrationAlfaro-Fortier provides custom orthopedic appliances (plantar orthotics, knee orthotics, braces, orthopaedic shoes) and compression garments on-site. Recognized by RAMQ, SAAQ, CSST, Emploi-Québec, Veterans Affairs Canada, and most private insurance plans. Appointments via email or phone (514) 494-0001. The partnership provides integrated musculoskeletal care within the clinic ecosystem.
• Bonjour-santécoreTechnology or IntegrationBonjour-santé provides the online appointment scheduling platform (bonjour-sante.ca) used by Polyclinique Levasseur for all appointment types including walk-in minor emergencies, family medicine, teleconsultations, and specialist bookings. The platform publishes real-time availability, sends automated confirmations and reminders, and is integrated with the clinic's scheduling system. The clinic is referred to as the 'Living Lab of Bonjour-santé'.
• Clic SantégeneralTechnology or IntegrationClic Santé is the Quebec public health portal used by Polyclinique Levasseur for booking blood test (prélèvement) appointments. All blood draws are scheduled through the Clic Santé portal (portal3.clicsante.ca) or by phone at 514-574-4410. Urgent blood tests may be performed at the clinic upon physician request. This partnership connects the clinic to Quebec's public testing infrastructure.
• MedfarsolutionscoreTechnology or IntegrationMedfarsolutions provides the patient portal (portail patient) at pcl.portail.medfarsolutions.com used by Polyclinique Levasseur. The portal enables physicians to securely transmit test results, prescriptions, referral documents, and medical certificates to patients. Patients are notified to check their portal for documents after teleconsultations. It serves as the clinic's primary digital communication channel for post-visit documentation.

Scale indicators5 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• TELUS Health MyCare: Telecom-owned digital health platform providing virtual consultations, mental health, and chronic care across Canada, including Quebec. A broader incumbent competing with Polyclinique Levasseur on the teleconsultation channel while also offering employer-sponsored health benefits.
• Medavie: Canadian not-for-profit health services organization providing paramedicine, mobile integrated health, and primary care clinics (including Elixirr clinics). A broader incumbent with overlapping primary care clinic operations and shared digital health ambitions in Quebec.

Direct peers

• Dialogue Health Technologies: Canadian virtual primary care and integrated health platform serving employers and individuals. Comparable in serving Quebec and Canadian patients seeking accessible primary care with teleconsultation, though operating primarily virtually rather than from a super-clinic footprint.
• Maple: Canadian virtual-care platform offering on-demand physician consultations by video/phone. Directly comparable to Polyclinique Levasseur's Télésoins teleconsultation service for low-acuity visits, although without the integrated on-site diagnostics.
• MCI Medical Clinics: Canadian operator of multidisciplinary medical clinics offering family medicine, walk-in services, and specialty care across multiple provinces. Comparable as a multi-site primary care operator with a similar family-physician-plus-specialist delivery model.
• Well Health Technologies: Canadian digital health company that owns and operates a large network of primary care and specialty clinics (including the Primacy network). Directly comparable as a multi-clinic operator leveraging shared technology and a primary care + walk-in model similar to Tootelo.
• Jack Nathan Health: Canadian clinic operator that ran multidisciplinary medical clinics (formerly in Walmart locations) offering family medicine and walk-in services. Comparable multi-site primary care operator; the company has restructured, reducing its clinic footprint.
• Appletree Medical Group: Canada's largest operator of multi-disciplinary walk-in medical clinics with family physicians and specialists under one roof. Directly comparable in offering integrated family medicine, walk-in urgent care, and specialist services across multiple Ontario locations.

Others

• Innomar Strategies: Canadian specialty pharmaceutical services and patient support provider owned by AmerisourceBergen. Related to Polyclinique Levasseur only as a healthcare services ecosystem participant, not a direct competitor.
• McKesson Canada: Major Canadian pharmaceutical distributor and healthcare services company (including its Rexall retail pharmacy chain with pharmacist-led primary care services). Adjacent to the clinic ecosystem through pharmacy and distribution rather than direct clinic competition.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=sC4B1y6c1I8
• LinkedInlinkedin.com/company/polyclinique-levasseur

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Polyclinique Levasseur