Rapid Response Transport
Rapid Response Transport is a private Sacramento-based non-emergency medical transportation provider serving mobility-limited, disabled, and chronically ill patients across 7 Northern California counties and 5 Western states via ambulatory, wheelchair, and gurney vans, with subscription memberships and partnerships spanning 11+ health plans.
- Company typePrivate
- Founded-
- HeadquartersClinton, Missouri, United States
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Rapid Response Transport does
Rapid Response Transport, doing business as Rapid Response Medical Transportation, is a private non-emergency medical transportation (NEMT) provider based in Sacramento, California, serving patients with mobility limitations, chronic medical conditions, and disabilities across Northern California. The company operates a fleet of ADA-compliant vehicles spanning three service modalities: ambulatory transport for clients who can walk with minimal support, wheelchair-van service with hydraulic lifts and 4-point safety tie-downs, and gurney-van service for bed-bound passengers. Beyond these modalities, Rapid Response offers a portfolio of use-case-specific services including dialysis, chemotherapy and radiation, physical therapy, hospital discharge, doctor and dental appointments, handicap transport, senior transport, special-needs transport for Regional Center recipients, air ambulance ground connections, and long-distance NEMT (50+ miles) across California, Washington, Oregon, Nevada, and Arizona.
The underlying technology is operational rather than software-centric: a custom-built ADA-compliant fleet exceeding federal requirements, specialized staff training for conditions such as autism and cerebral palsy, real-time flight monitoring for air ambulance coordination, and integration with healthcare facilities, Regional Centers, and insurance carriers for prior authorization and documentation. There is no proprietary software platform, mobile application, API, or AI/ML component; booking is handled through a website quote tool, a 24/7 phone hotline, and direct referrals.
Rapid Response generates revenue through three streams: (1) transactional fees for one-time and recurring rides, with quote-based pricing that varies by distance, modality, and medical equipment; (2) monthly subscription memberships (Silver at $440, Gold at $880, Platinum at $1,300) offering up to 30% discounts and priority booking for high-frequency patients; and (3) insurance, Medicaid, and Medicare reimbursement, with approximately 35% of clients receiving some level of insurance coverage. Distribution is hybrid: direct-to-consumer via website and phone, complemented by sales-led coordination with hospitals, dialysis centers, discharge planners, Regional Centers, the VA, and in-network agreements with 11+ major health plans including Kaiser Permanente, Anthem, Blue Shield, United Healthcare, Aetna, Cigna, and Molina. The company is privately held with no disclosed funding, parent company, or M&A activity.
Rapid Response Transport firmographics
Firmographics- Name
- Rapid Response Transport
- Legal name
- Rapid Response Medical Transportation
- Website
- https://rapidresponse247.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Rapid Response Transport is a private Sacramento-based non-emergency medical transportation provider serving mobility-limited, disabled, and chronically ill patients across 7 Northern California counties and 5 Western states via ambulatory, wheelchair, and gurney vans, with subscription memberships and partnerships spanning 11+ health plans.
- Ownership category
- akta.pro rank
Rapid Response Transport industry classification
Industry- Product category
- Non-Emergency Medical Transportation
- NAICS
- Special Needs Transportation (485991)
- SIC
- Transportation Services (4700), Services-Health Services (8000)
- akta.pro industry
- Non-Emergency Medical Transportation (NEMT) ProvidersTransportation & Logistics/Passenger Transportation (Air, Rail, Bus, Taxi/Rideshare)/Paratransit & Non-Emergency Medical Transportation (NEMT)Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport ServicesTransportation & Logistics/Passenger Transportation (Air, Rail, Bus, Taxi/Rideshare)/Paratransit & Non-Emergency Medical Transportation (NEMT)Ambulatory Medical Escort / Door-Through-Door Assistance ServicesTransportation & Logistics/Passenger Transportation (Air, Rail, Bus, Taxi/Rideshare)/Paratransit & Non-Emergency Medical Transportation (NEMT)Managed Transportation Programs (Health Plans/MCOs/TPAs)Transportation & Logistics/Passenger Transportation (Air, Rail, Bus, Taxi/Rideshare)/Paratransit & Non-Emergency Medical Transportation (NEMT)Special Needs & Senior Transportation ServicesTransportation & Logistics/Passenger Transportation (Air, Rail, Bus, Taxi/Rideshare)/Paratransit & Non-Emergency Medical Transportation (NEMT)Facility-Based Patient Transport (Hospitals, SNFs, Dialysis Centers)Transportation & Logistics/Passenger Transportation (Air, Rail, Bus, Taxi/Rideshare)/Paratransit & Non-Emergency Medical Transportation (NEMT)
Keywords
Where Rapid Response Transport is headquartered
LocationHeadquarters
- HQ city
- Clinton, Missouri
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Rapid Response Transport business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain
Revenue model
- Non-Emergency Medical Transportation Services: One-time or recurring transportation services for patients requiring medical transport. Services include ambulatory, wheelchair-van, and gurney-van transport. Pricing is quote-based and varies by distance, service type, and medical equipment requirements.
- Membership/Subscription Plans: Monthly subscription plans (Silver, Gold, Platinum) offering discounted round-trip rides for recurring patients. Includes priority booking and predictable monthly costs for frequent users like dialysis or chemotherapy patients.
- Insurance/Medicaid Reimbursement: Revenue from insurance carriers, Medicaid, and Medicare for medically necessary transportation. Approximately 35% of clients receive some level of insurance coverage. Company handles documentation and prior authorization.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Silver Plan - 4 rides per month |
| Subscription | Monthly | Gold Plan - 8 rides per month |
| Subscription | Monthly | Platinum Plan - 12 rides per month |
| Unit Pricing | Pay-as-you-go | Additional mileage beyond 10 miles |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
Rapid Response Transport product offering
Product offeringCore offering
Rapid Response provides non-emergency medical transportation (NEMT) for patients needing ambulatory, wheelchair-van, or gurney-van transport to medical appointments, dialysis, chemotherapy, physical therapy, hospital discharges, and other healthcare destinations across Northern California. Services include door-to-door and bed-to-bed assistance, long-distance transport across five Western states, air ambulance ground connections, and a subscription membership program offering recurring rides at discounted rates with priority booking.
Product overview
Rapid Response offers a unified Non-Emergency Medical Transportation (NEMT) service platform with multiple transport modalities designed for diverse patient mobility needs. The core offering includes ambulatory, wheelchair-van, and gurney-van transportation services for medical appointments, hospital discharges, dialysis, cancer treatments, and physical therapy across Northern California. The company provides long-distance NEMT coverage across five Western states (California, Washington, Oregon, Nevada, Arizona) and specialized services including air ambulance ground connections, handicap transportation, and senior transport. A membership subscription program (Silver, Gold, Platinum tiers) offers recurring users up to 30% discounts with priority booking. All services feature door-to-door/bed-to-bed assistance, 24/7 support, and coordination with healthcare providers and insurance carriers.
Differentiator
Problem solved
Functional benefit
Companies that use Rapid Response Transport
Customer profileNamed customers11 records
Segments7 records
Ideal customer profiles2 records
Rapid Response Transport technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Rapid Response Transport partnerships and signals
Strategic signalPartnerships
18 partnerships are on record, tiered core and minor.
- Health NetcoreHealth insurance provider partnership for in-network non-emergency medical transportation services. Rapid Response accepts Health Net insurance for eligible patient transport.
- AnthemcoreHealth insurance provider partnership for in-network non-emergency medical transportation services. Rapid Response accepts Anthem insurance for eligible patient transport.
- Blue Shield CaliforniacoreHealth insurance provider partnership for in-network non-emergency medical transportation services.
- United HealthcarecoreHealth insurance provider partnership for in-network non-emergency medical transportation services.
- Kaiser PermanentecoreMajor integrated healthcare system partnership for patient transport coordination and in-network services.
- AetnacoreHealth insurance provider partnership for in-network non-emergency medical transportation services.
- CignacoreHealth insurance provider partnership for in-network non-emergency medical transportation services.
- Molina HealthcarecoreHealth insurance provider partnership for in-network non-emergency medical transportation services.
- Western Health AdvantageminorRegional health insurance provider partnership for in-network non-emergency medical transportation services.
- SHARP Health PlanminorRegional health insurance provider partnership for in-network non-emergency medical transportation services.
- LA Care Health PlanminorLA County health plan partnership for non-emergency medical transportation services.
- UC Davis HealthcoreMajor healthcare system partnership for patient transport coordination to UC Davis Medical Center and affiliated facilities.
- Marshall Medical CenterminorRegional hospital partnership for patient transport coordination in El Dorado County.
- Valley Mountain Regional CentercorePartnership with Valley Mountain Regional Center for transportation services to individuals with developmental disabilities attending day programs and educational facilities.
- Alta California Regional CentercorePartnership with Alta California Regional Center for transportation services to individuals with developmental disabilities in Sacramento area.
- North Bay Regional CenterminorPartnership with North Bay Regional Center for transportation services to individuals with developmental disabilities in Solano and Napa areas.
- VA US Department of Veteran AffairscorePartnership with VA for transportation of disabled veterans to VA clinics throughout Northern California.
- American Cancer SocietyminorNon-profit partnership for supporting cancer patients with transportation to treatment appointments.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Rapid Response Transport competitors and assessment
Company assessmentEmerging players
- Kaizen Health: NEMT logistics platform connecting patients, health systems, and transportation providers through a digital marketplace. Comparable as a tech-enabled competitor addressing the same healthcare transport use cases.
- Roundtrip: Tech-enabled NEMT booking and management platform used by payers and providers to coordinate medical rides. Comparable as a digital NEMT alternative that could pressure local operators on tech-enabled booking and reporting.
Direct peers
- Ride Health: NEMT coordination platform partnering with health plans and providers to deliver non-emergency medical rides. Comparable in serving the same payor-driven NEMT workflow with a mix of platform and operator partnerships.
- Access2Care: Non-emergency medical transportation provider serving Medicaid and Medicare populations with ambulatory, wheelchair, and stretcher services. Directly comparable service model and payor mix to Rapid Response.
Broad incumbents
- Uber Health: Healthcare arm of Uber providing on-demand rides for medical appointments, including NEMT-eligible trips. Comparable as a tech-enabled NEMT alternative increasingly adopted by health plans, potentially competing for ambulatory volume.
- American Medical Response (AMR): National medical transport company providing emergency and non-emergency ambulance and wheelchair transport across the US. Comparable in offering non-emergency medical transportation at scale to health systems and payors.
- ModivCare: Largest US NEMT broker and manager, coordinating Medicaid/private-pay non-emergency medical transportation across all 50 states. Comparable as the dominant scaled counterpart that many of Rapid Response's payor partners use, setting the competitive bar for managed NEMT.
- Lyft Healthcare: Healthcare transportation service from Lyft offering ride-hailing for medical appointments, including partnerships with Medicaid NEMT programs. Comparable as a platform-based NEMT option increasingly embedded in payer workflows.
- MTM (Medical Transportation Management): Major NEMT broker managing Medicaid and Medicare transportation programs across dozens of states. Competes for the same managed care contracts that drive Rapid Response's insurance-reimbursed volume.
Regional players
- Wellness Transport (or another regional NorCal NEMT peer): Regional non-emergency medical transportation operator serving California with ambulatory, wheelchair and gurney services. Comparable as a direct local competitor in Northern California for the same hospital discharge, dialysis, and senior transport use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Rapid Response Transport social profiles
Digital presenceRapid Response Transport compliance and trust
Trust signalCompliance3 records
Rapid Response Transport financial estimates
Financial estimateRevenue estimate
Valuation estimate
Rapid Response Transport leadership team
Management profileNumber of profiles
Rapid Response Transport funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Rapid Response Transport M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Rapid Response Transport
What does Rapid Response Transport do?
Rapid Response provides non-emergency medical transportation (NEMT) for patients needing ambulatory, wheelchair-van, or gurney-van transport to medical appointments, dialysis, chemotherapy, physical therapy, hospital discharges, and other healthcare destinations across Northern California. Services include door-to-door and bed-to-bed assistance, long-distance transport across five Western states, air ambulance ground connections, and a subscription membership program offering recurring rides at discounted rates with priority booking.
Is Rapid Response Transport a public or private company?
Rapid Response Transport is a private company. It is currently operating.
When was Rapid Response Transport founded?
Rapid Response Transport was founded in -1. It employs 1 to 10 people.
Where is Rapid Response Transport based?
Rapid Response Transport is headquartered in Clinton, Missouri, United States, in the North America region.
How does Rapid Response Transport make money?
Three revenue lines are on record. Non-Emergency Medical Transportation Services are the primary driver. The others are membership/Subscription Plans and insurance/Medicaid Reimbursement.
Who are Rapid Response Transport's main competitors?
Emerging players on record are Kaizen Health and Roundtrip. Direct peers are Ride Health and Access2Care. Broad incumbents are Uber Health, American Medical Response (AMR), ModivCare, Lyft Healthcare and MTM (Medical Transportation Management). Wellness Transport (or another regional NorCal NEMT peer) is listed as a regional player.
Does Rapid Response Transport have an API?
No public API is recorded for Rapid Response Transport.
What industry is Rapid Response Transport in?
Rapid Response Transport's product category is Non-Emergency Medical Transportation. Its primary akta.pro industry code is TLAFAKAB, Non-Emergency Medical Transportation (NEMT) Providers, with a secondary code of TLAFAKAC, Wheelchair-Accessible Vehicle (WAV) & Stretcher Transport Services. Its NAICS code is 485991 and its SIC code is 4700.