Reach Out Morongo Basin

Name

Reach Out Morongo Basin

Legal name

Reach Out Morongo Basin

Website

https://reachoutmb.org

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Volunteer Caregiving Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYBPAGAEAF

Elder Services & Aging Support

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYHSABAGAJ

Family Caregiver Relief & Coaching (Respite-Integrated)

Home & Personal Services/Elder Care & In-Home Care Services/Respite Care Services

SECONDARYHSABAGAA

In-Home Respite Care (Hourly/Short-Shift)

Home & Personal Services/Elder Care & In-Home Care Services/Respite Care Services

SECONDARYHSABAGAF

Dementia & Alzheimer’s Respite Care

Home & Personal Services/Elder Care & In-Home Care Services/Respite Care Services

Keywords

• Volunteer caregiving services
• Senior transportation services
• Nonprofit community support
• Interfaith volunteer programs
• Family caregiver support

Headquarters

HQ city

Twentynine Palms

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Donations and Fundraising: Individual donations make up over 45% of the organization's budget, providing flexible funding to assist seniors and disabled neighbors regardless of income, age, gender, or socio-economic status. The organization also holds annual fundraising events including the Parade of Homes, Holiday Craft Faire, Summer Bazaar, and Wild Wild West Hoedown.
2. Angel Club Monthly Giving: Monthly recurring donations from Angel Club members provide a predictable revenue stream. Members contribute a regular amount on a monthly basis, which supports ongoing programs and services.
3. Stater Scrip Program: The organization earns 6% on Stater Scrip gift cards sold for use at Stater Bros. markets. Community members purchase scrip at the Reach Out office using cash or check.
4. Good Search Online Shopping: Through the Good Search platform, Reach Out Morongo Basin receives donations when community members shop online through the designated charity portal.
5. Corporate Sponsorships: Local and national businesses sponsor events and programs. Sponsors include SCAN Health Plan, Monument Motors, Toyota, Home Depot Foundation, Southern California Edison, and others.
6. Federal Funding (Title VI): As a recipient of federal financial assistance, the organization receives Title VI funding which supports transportation and compliance programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Reach Out Morongo Basin is an Interfaith Volunteer Caregiving Program that matches trained volunteers with seniors (age 60+) and disabled individuals to provide non-medical, in-home and community-based support — including medical transportation in three organization-owned vans, friendly visits, telephone reassurance, shopping and errands, minor home repairs, light yard work, and personal business help. The organization also runs a Family Caregiver Support Program providing assessments, counseling, support groups, training, and respite services, with all offerings provided at no cost to clients.

Product overview

Reach Out Morongo Basin is an Interfaith Volunteer Caregiving Program that operates as a single unified non-profit service organization rather than a technology product. The organization provides a portfolio of volunteer caregiving services including transportation to medical appointments, friendly visiting, telephone reassurance, minor home repairs, yard work, shopping assistance, and personal business help. These core services are supported by fundraising programs including Parade of Homes, Holiday Craft Faire, Summer Bazaar, Wild Wild West Hoedown, Stater Scrip gift cards, Angel Club monthly giving, and Good Search online shopping donations. The organization also runs a Family Caregiver Support Program providing information, counseling, support groups, and respite care to family caregivers. All programs work together to help seniors and disabled neighbors maintain independence while filling gaps that traditional service providers do not cover.

Differentiator

Problem solved

Functional benefit

Products and services

• Transportation Program No-cost medical transportation for seniors and disabled neighbors to doctor, dentist, and therapy appointments throughout the Morongo Basin, Coachella Valley, and San Bernardino areas, using three organization-owned vans including two wheelchair-accessible vehicles.
• Friendly Visiting Volunteers visit seniors weekly for an hour or two to provide companionship and social connection.
• Telephone Reassurance Volunteers call seniors a couple of times a week to check in and provide social connection.
• Minor Home Repairs Volunteer handypersons assist with minor repairs that can be completed in an hour or less, with supplies purchased by the homeowner.
• Light Yard Work Volunteers assist with raking, watering, and trash collection that can be done in an hour or less.
• Shopping and Errands Volunteers assist home-bound neighbors with grocery shopping and picking up prescriptions, mail, or other necessities.
• Personal Business Help Volunteers assist with telephone calls, letter writing, shredding, mailing, reading and sorting mail, and filling out forms.
• Family Caregiver Support Program No-cost services to unpaid family caregivers providing care to older individuals (age 60+) or those with Alzheimer's Disease, including information services, access assistance, support groups, counseling, training, respite care (homemaker assistance, home chore, in-home supervision), assistive devices, and supplemental services.
• Parade of Homes Annual fundraiser tour of historic, artistic, and unusual homes in the Morongo Basin supporting transportation and senior services.
• Holiday Craft Faire Annual craft fair featuring vendors with handcrafted items including wood carvings, wreaths, soap, quilts, and baked goods.
• Summer Bazaar Annual summer vendor event supporting Reach Out programs.
• Wild, Wild West Hoedown Annual western-themed fundraising event supporting Reach Out programs.
• Stater Scrip Gift card program for Stater Bros. markets where Reach Out earns 6% on purchases, available in $10, $25, $50, $100, and $250 denominations.
• Angel Club Monthly giving program where members contribute regularly to support Reach Out services for seniors and disabled neighbors.
• Good Search Online shopping donation program where users shop through GoodSearch.com and Reach Out receives a portion of purchases.

Quantifiable outcome

• 1,534 clients served in 2018
• +7 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

18 partnerships are on record, tiered core, major and minor.

• Twentynine Palms Ministerial AssociationcoreStrategic or Co-development Partner · 1 January 1998Founded Reach Out Morongo Basin in 1998 as an interfaith volunteer caregiving program. The ministerial association partnered with the Robert Wood Johnson Foundation for initial matching funds to create the Neighbors-Helping-Neighbors program. Continues to provide volunteer support and referrals through local congregations.
• SCAN Health PlanmajorGTM or Marketing PartnerSponsor of the 20th Anniversary Celebration and ongoing partner for Medicare-related educational seminars. Provides support for programs serving seniors in the Morongo Basin.
• National Volunteer Caregiving NetworkcoreStrategic or Co-development PartnerReach Out Morongo Basin is a member of this national network of Faith in Action programs. The network provides training, resources, networking opportunities, and technical support. Robin Schlosser serves as Southern California Ambassador and Transportation Programs Presenter.
• Alzheimer's Foundation of AmericacoreStrategic or Co-development PartnerReach Out is a proud member, supporting memory screening initiatives and providing services to individuals with Alzheimer's Disease and their caregivers.
• Family Service AssociationmajorStrategic or Co-development PartnerCollaborates with Reach Out on the senior nutrition program, preparing and delivering weekly meals to eligible residents 60 and over in Twentynine Palms and Yucca Valley.
• HICAP (Health Insurance Counseling and Advocacy Program)majorStrategic or Co-development PartnerReach Out hosts HICAP Enrollment Clinics to help Medicare beneficiaries understand their health plan options. HICAP provides free counseling services sponsored by the California Department of Aging.
• San Bernardino County Department of Aging and Adult ServicescoreStrategic or Co-development PartnerProvides funding, oversight, and collaboration for senior services including the Family Caregiver Support Program. Distributes California Dept. of Aging intake forms.
• FIND Food BankminorStrategic or Co-development PartnerPartner that works with Reach Out to help sign up clients for CAL-FRESH (food stamp) benefits during informational seminars.
• Desert Oasis HealthcareminorStrategic or Co-development PartnerSponsors Fall Prevention Classes at the Yucca Valley Senior Center to help seniors avoid falls, one of the leading causes of hospitalization.
• Morongo Basin Healthcare DistrictmajorStrategic or Co-development PartnerProvides Mobile Medical Unit visits to the Twentynine Palms Senior Center, offering free medical services to community members. Reach Out coordinates scheduling and space.
• City of Twentynine PalmscoreStrategic or Co-development PartnerDonates office space in the Twentynine Palms Senior Center. Collaborates on community events including the 4th of July Celebration. Recognizes Reach Out with annual awards.
• Town of Yucca ValleycoreStrategic or Co-development PartnerDonates office space in the Yucca Valley area. Supports Reach Out programs and services for seniors in the surrounding communities.
• California Association of NonprofitsminorOthersReach Out is a member of this statewide nonprofit association providing resources, advocacy, and networking.
• Academy of Grassroots OrganizationsminorOthersReach Out received Non-Profit Organization of the Year award from this organization in 2014.
• Twentynine Palms Chamber of CommercemajorGTM or Marketing PartnerAwards Business of the Year and Individual of the Year to Reach Out. Provides networking and promotional support for community events.
• Yucca Valley Chamber of CommercemajorGTM or Marketing PartnerAwards recognition to Reach Out including Unsung Hero of the Year. Supports community visibility and business connections.
• Basin TransitminorStrategic or Co-development PartnerLocal transit authority serving the Morongo Basin; potential partner for transportation coordination and accessibility services.
• Faith in Action National NetworkcoreStrategic or Co-development PartnerReach Out is one of over 600 local Faith in Action programs. The national network provides technical assistance, training resources, and mentorship programs. Reach Out follows the Faith in Action model and is an independent 501(c)3.

Scale indicators10 records

Recent moves11 records

Expansion highlights5 records

Others

• Alzheimer's Foundation of America: A partner organization that supports Reach Out's services for individuals with Alzheimer's and their caregivers. Comparable as a national organization addressing elder care through both direct services and network support.

Direct peers

• Meals on Wheels of America: National network delivering meals and welfare checks to homebound seniors, often through volunteer drivers. Strong overlap in target population, volunteer model, and free transportation/delivery service delivery.
• Little Brothers Friends of the Elderly: A national volunteer-based nonprofit providing companionship and non-medical support services to isolated elders. Operates with a similar volunteer-driven, free-service model targeting seniors aging in place.
• Family Service Association (Morongo Basin): Existing partner of Reach Out Morongo Basin that delivers senior nutrition programs in the same geography. Closely aligned mission and overlapping client base, particularly around the weekly meal delivery program.

Broad incumbents

• Eldercare Locator (U.S. Administration for Community Living): Federal resource connecting older adults and caregivers to local services. Comparable as a national infrastructure component for senior caregiver support that complements volunteer caregiving models.
• AmeriCorps Seniors (RSVP Program): Federal program engaging adults 55+ in volunteer service addressing community needs including senior services. Comparable as a large-scale federally-supported volunteer infrastructure targeting similar beneficiary populations.
• Faith in Action National Network: The parent network of which Reach Out is a member, encompassing 600+ local Faith in Action interfaith volunteer caregiving programs across the U.S. Directly comparable as the umbrella organization that defines the model Reach Out implements.

Regional players

• HICAP (Health Insurance Counseling and Advocacy Program): California Department of Aging-sponsored program that Reach Out hosts locally to deliver Medicare counseling. Operates in an overlapping service ecosystem focused on senior health navigation.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/reach-out-morongo-basin

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reach Out Morongo Basin