Redditch Borough Council
Redditch Borough Council is a UK statutory local government authority serving the borough of Redditch in Worcestershire, delivering housing, planning, waste, council tax, community safety, and leisure services to local residents and businesses, funded through Council Tax, government grants, and fees.
- Company typePrivate
- Founded-
- HeadquartersRedditch, Worcestershire, United Kingdom
- Headcount101–250
- GTM typeB2B and B2C
- OfferingServices
What Redditch Borough Council does
Redditch Borough Council is a statutory local government authority serving the borough of Redditch in Worcestershire, England. Established in 1974 as part of local government reorganisation, the council delivers a broad portfolio of mandated public services including housing management (council tenancy, repairs, extra care housing for over-60s), planning and building control, council tax administration, benefits and financial support, waste collection and recycling, parking enforcement, bereavement services, community safety through a 100+ camera CCTV network integrated with West Mercia Police, and leisure and cultural facilities (Palace Theatre, Abbey Stadium, parks). The council is headquartered at Redditch Town Hall and operates a contact centre at Kingfisher Shopping Centre.
The council's revenue is derived primarily from Council Tax (it retains approximately 12p per £1 collected, with an average Band D annual contribution of £285.94 in 2026/2027), central government grants including the UK Shared Prosperity Fund and Warm Homes Grant (£2.25M Wave 3 award), and fees and charges for planning, licensing, parking, and bereavement services. It shares services with neighbouring Bromsgrove District Council under a joint management and administrative arrangement to deliver cost efficiencies. Technology underpinning operations is a conventional local government digital services platform — online portal, planning applications, council tax payments, and reporting tools — with limited AI capability confined to a disclosed initiative to automate Freedom of Information request processing. Customer segments comprise borough residents (housing, environmental, benefits services), local businesses (rates, licensing, grants), private landlords, and property developers.
In 2026, the council underwent a leadership transition (new Mayor and Leader elected in May), secured additional capital funding for housing retrofit and community safety, and faces material structural uncertainty following the UK Government's confirmation of local government reorganisation plans for Worcestershire in July 2026. Operating status is active, with 241 employees and a multi-channel resident engagement model spanning the website, social media (RedditchMatters), community events, and the Redditch Community Lottery.
Redditch Borough Council firmographics
Firmographics- Name
- Redditch Borough Council
- Legal name
- Redditch Borough Council
- Website
- https://redditchbc.gov.uk
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Redditch Borough Council is a UK statutory local government authority serving the borough of Redditch in Worcestershire, delivering housing, planning, waste, council tax, community safety, and leisure services to local residents and businesses, funded through Council Tax, government grants, and fees.
- Ownership category
- akta.pro rank
Redditch Borough Council industry classification
Industry- Product category
- Local Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (925), Other General Government Support (92119), Executive Offices (92111), Services to Buildings and Dwellings (5617), Continuing Care Retirement Communities (623311)
- SIC
- Services-To Dwellings & Other Buildings (7340), Refuse Systems (4953), Services-Management Services (8741), Sanitary Services (4950)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Municipal Tax & Revenue Administration (Local) (BPAIACAD), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)
Keywords
Where Redditch Borough Council is headquartered
LocationHeadquarters
- HQ city
- Redditch, Worcestershire
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Redditch Borough Council business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Revenue model
- Council Tax: Primary revenue source from residential and business properties within the borough. Council Tax is a statutory levy based on property valuation bands A-H. The council retains approximately 12p per pound collected, with the average Band D property paying £2,633.78 annually in 2026/2027, of which Redditch Borough Council receives £285.94.
- Government Grants and Funding: Central government funding including UK Shared Prosperity Fund, Warm Homes Grant funding, Town Fund, and other statutory grants for local service delivery.
- Fees and Charges: Various service fees including planning application fees, licensing fees, building control fees, parking charges, bereavement services, venue hire, and market stall fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Council Tax Band D (Average) - Non-parished areas 2026/2027 |
| Subscription | Annual | Council Tax Band A - Lowest band non-parished areas 2026/2027 |
| Subscription | Annual | Council Tax Band H - Highest band non-parished areas 2026/2027 |
| Subscription | Annual | Feckenham Parish Council Tax 2026/2027 |
Distribution channels4 records
Marketing channels5 records
Redditch Borough Council product offering
Product offeringCore offering
Redditch Borough Council is a UK local government authority delivering statutory public services to residents and businesses within the Redditch borough in Worcestershire, England. Core services include council housing management and repairs, planning and building control, council tax and benefits administration, waste collection and recycling, parking services, bereavement services, community safety through a 100+ camera CCTV network linked to police, and the NEW Lifeline telecare alarm service. The council also runs leisure and community assets such as the Palace Theatre, Abbey Stadium, parks and open spaces, the Shopmobility scheme, and the Active Redditch discount card.
Product overview
Redditch Borough Council provides a comprehensive portfolio of public services as a single unified offering rather than a modular platform. Core services include housing management (council tenancy, repairs, extra care housing), planning and building control, council tax and benefits administration, waste collection and recycling, parking services, bereavement services, community safety through CCTV monitoring, and the NEW Lifeline telecare alarm service. The council also delivers community and leisure services including the Palace Theatre, Shopmobility, sports development, parks and open spaces, and the Active Redditch Card discount scheme. Business support is provided through business centres and the Redditch Community Lottery. The council shares services with Bromsgrove District Council and partners with Wychavon District Council for parking services.
Differentiator
Problem solved
Functional benefit
Products and services
- Council Housing and Repairs Statutory housing service for council tenants covering tenancy management, repairs and maintenance, finding homes, renting, and home adaptations for Redditch borough residents.
- Planning and Building Control Planning permission applications, planning enforcement, building control regulations and advice, local plans and planning policy for residents, businesses, and property developers.
- Council Tax Administration Council tax billing, payments, exemptions, discounts, banding queries, and financial support for Redditch borough residents and businesses.
- Benefits and Financial Support Housing Benefit, Council Tax Support, Universal Credit support, and other financial assistance programmes administered for Redditch borough residents.
- Waste and Recycling Collection Scheduled bin collection, recycling services, bulky item collection, and waste management for households in the borough.
- Parking Services Parking permits, penalty charge notices, car park season tickets, and parking enforcement delivered in partnership with Wychavon District Council.
- Bereavement Services Funeral, cremation, burial, and memorial services operated by the council for bereaved families in the borough.
- NEW Lifeline Telecare Service 24-hour community alarm service providing peace of mind to vulnerable Redditch residents, with GPS tracking options available.
- Community Safety CCTV Public-space CCTV monitoring across the borough with over 100 cameras, communicating directly with police for community safety.
- Shopmobility Mobility equipment hire service for residents and visitors with mobility needs, providing wheelchairs and mobility scooters.
- Pride in Place Neighbourhood Boards Resident-led neighbourhood improvement initiative giving local people power to shape their area via dedicated neighbourhood boards.
- Palace Theatre Theatrical venue offering performances, youth theatre programmes, and venue hire for events.
- Business Centres Managed workspace facilities for local businesses including offices, meeting rooms, and business support services.
- Redditch Community Lottery Local lottery scheme allowing residents to win up to £25,000 while raising funds for local good causes.
- Active Redditch Card Discount card scheme offering 25%, 50%, or 100% off selected leisure and culture services for disabled residents or those receiving certain benefits.
- St David's House and Queen's Cottages Extra Care Housing Extra care housing for people aged 60+ offering independent living with 24-hour support and a secure community environment. Achieved Care Quality Commission 'Good' rating in 2026.
- Business Rates Administration Billing, collection, refunds, reductions, and account management for business rates charged to non-domestic properties in the borough, including support for the 2026 revaluation.
- Licensing Services Licensing for businesses, market stalls and street trading, food premises, HMO licensing for landlords, and other statutory licences.
- Parks and Open Spaces Maintenance and operation of borough parks and green spaces including Arrow Valley Country Park, Overdale, and Morton Stanley Parks (Green Flag Award winners in 2026).
Companies that use Redditch Borough Council
Customer profileNamed customers1 record
Segments5 records
Ideal customer profiles2 records
Redditch Borough Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability2 records
Redditch Borough Council partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered core and minor.
- Bromsgrove District CouncilcoreShares services with Bromsgrove District Council including management structure, building control, and various administrative functions to improve efficiency and protect local services to residents of both boroughs.
- Worcestershire County CouncilcoreCounty council provides services for the whole county including adult and children's social care, road and path maintenance, home to school transport, and waste disposal. Redditch Borough Council works with them on various local services.
- Worcestershire Regulatory ServicescoreProvides noise, pollution and pest control services to Redditch Borough residents on behalf of the council.
- West Mercia PolicecorePolice and Crime Commissioner receives 12p per £1 of Council Tax. Council's CCTV system (100+ cameras) communicates directly with police for community safety.
- Hereford and Worcester Fire and Rescue ServicecoreFire and rescue service receives 4p per £1 of Council Tax. Council shares health and safety data with the service when required.
- North Worcestershire Economic DevelopmentminorEconomic development partnership supporting business growth in North Worcestershire region including Redditch.
- Feckenham Parish CouncilminorParish council for Feckenham area receives additional parish precept as part of Council Tax bills.
- AON UK LimitedminorAdministers the Tenants Home Contents Insurance Scheme on behalf of Redditch Borough Council. Scheme underwritten by Aviva, claims handled by Crawford & Company.
- YES Energy SolutionscoreProcured by Bromsgrove District Council and Redditch Borough Council to deliver the Bromsgrove and Redditch Energy Advice Service under Green Homes Grant schemes.
- Act on EnergycoreLocal energy advice agency partner in the Worcestershire Consortium for Green Homes Grant Local Authority Delivery Phase 1a.
- Wychavon District CouncilcoreLed the Worcestershire Consortium for Green Homes Grant LAD Phase 1a. Also serves as data controller for parking services provided to Redditch.
- ReNEW Cultural CompactcoreArts and cultural regeneration initiative with successful tender appointments for creative commissions. Appointed arts organisations for three major creative commissions.
- Premium Linguistic ServiceminorLanguage translation service agency supplying translation and interpretation services to ensure effective communication with residents regardless of background.
Scale indicators5 records
Recent moves5 records
Expansion highlights5 records
Redditch Borough Council competitors and assessment
Company assessmentDirect peers
- Wychavon District Council: Worcestershire district council that is a service partner to Redditch (data controller for parking services, lead of the Worcestershire Consortium for Green Homes Grant LAD Phase 1a). Directly comparable in tier and service mix.
- Bromsgrove District Council: Neighbouring Worcestershire district council that shares services with Redditch Borough Council including management structure, building control, and administrative functions. Directly comparable in scope, geography, and statutory mandate.
- North Warwickshire Borough Council: Neighbouring borough council in the West Midlands with similar population size and rural-urban mix, delivering the same core statutory services under comparable funding constraints.
- Wyre Forest District Council: Worcestershire district council of comparable size and demographic profile, delivering the same statutory borough council services (housing, planning, waste, council tax) to a similar population.
- Tamworth Borough Council: Similar-sized English borough council in the West Midlands region, providing comparable statutory services including housing, planning, waste collection, and leisure facilities. Comparable scale and demographic profile.
- Worcester City Council: County-town city council within Worcestershire, providing the same statutory services as Redditch. Slightly larger and more urban, but a direct comparator for service breadth and reorganisation outcomes.
Broad incumbents
- Solihull Metropolitan Borough Council: Larger metropolitan borough council bordering Worcestershire. Delivers a broader portfolio of services including education and social care in-house, providing a benchmark for upper-tier service integration.
- Worcestershire County Council: Upper-tier authority that receives 72p of every £1 of Council Tax collected in Redditch. Responsible for adult and children's social care, highways, waste disposal, and education across the borough — a key strategic partner and reorganisation counterparty.
Regional players
- Stratford-on-Avon District Council: Adjacent Warwickshire district council providing the same borough-level statutory services, with a more rural and affluent demographic; relevant for benchmarking service delivery models in the West Midlands region.
- Warwick District Council: Neighbouring district council in Warwickshire delivering comparable statutory services with a different demographic mix. Useful for benchmarking housing, planning, and leisure service delivery in the broader West Midlands region.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Redditch Borough Council social profiles
Digital presenceRedditch Borough Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
Redditch Borough Council leadership team
Management profileNumber of profiles
Profiles1 record
Redditch Borough Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Redditch Borough Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Redditch Borough Council
What does Redditch Borough Council do?
Redditch Borough Council is a UK local government authority delivering statutory public services to residents and businesses within the Redditch borough in Worcestershire, England. Core services include council housing management and repairs, planning and building control, council tax and benefits administration, waste collection and recycling, parking services, bereavement services, community safety through a 100+ camera CCTV network linked to police, and the NEW Lifeline telecare alarm service. The council also runs leisure and community assets such as the Palace Theatre, Abbey Stadium, parks and open spaces, the Shopmobility scheme, and the Active Redditch discount card.
Is Redditch Borough Council a public or private company?
Redditch Borough Council is a private company. It is classified as state government owned and is currently operating.
When was Redditch Borough Council founded?
Redditch Borough Council was founded in -1. It employs 101 to 250 people.
Where is Redditch Borough Council based?
Redditch Borough Council is headquartered in Redditch, Worcestershire, United Kingdom, in the Europe region.
How does Redditch Borough Council make money?
Three revenue lines are on record. Council Tax is the primary driver. The others are government Grants and Funding and fees and Charges.
Who are Redditch Borough Council's main competitors?
Direct peers on record are Wychavon District Council, Bromsgrove District Council, North Warwickshire Borough Council, Wyre Forest District Council, Tamworth Borough Council and Worcester City Council. Broad incumbents are Solihull Metropolitan Borough Council and Worcestershire County Council. Regional players are Stratford-on-Avon District Council and Warwick District Council.
Does Redditch Borough Council have an API?
No public API is recorded for Redditch Borough Council.
What industry is Redditch Borough Council in?
Redditch Borough Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAJ, Housing & Neighborhood Services (Local Housing Programs). Its NAICS code is 925 and its SIC code is 7340.