Red Médica Segura
Red Médica Segura is a Mexico City–based private telemedicine and primary-care platform operating as SALUD INTEGRAL PRIMARIA, S.C., delivering 24/7 general medicine, psychology, nutrition, and specialty referrals via home, clinic (Narvarte), and online channels to individuals, families and corporate clients across Mexico.
- Company typePrivate
- Founded-
- HeadquartersMexico City, Mexico
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Red Médica Segura does
Red Médica Segura, operating as the legal entity SALUD INTEGRAL PRIMARIA, S.C., is a Mexico City–based private healthcare services platform founded around 2020 and led by Dr. Jorge A. Vargas Castilla, Médico Cirujano from UNAM. The platform connects patients with general practitioners, psychologists, nutritionists and a network of medical specialists, laboratories and imaging centers via three delivery modes: home visits within Mexico City, in-office consultations at the Narvarte (Benito Juárez) clinic, and online/telemedicine consultations nationwide. Operations are 24/7, with urgent and after-hours traffic (8 PM–8 AM, weekends, holidays) routed to a dedicated phone line; the website also embeds a self-service appointment request form and a WhatsApp sales-assist flow. The company advertises multi-clinician COFEPRIS advertising authorizations and references NOM-004-SSA3-2012 (clinical records) and NOM-035 (psychosocial workplace risks) in its privacy notice and enterprise offering.
The product surface spans seven named SKUs: General Medicine, Psychology, Specialty Referrals ('Especialidades'), 'Salud para Empresas' corporate health services, 'Membresía Empresarial' corporate subscription ($2,000 MXN/month), 'Membresía Familiar' family subscription ($300 MXN/month, payable in 12 interest-free installments), and 'Paquete Prepago' (5 transferable online consultations, $1,750 MXN one-time). The underlying technology is a lightweight telemedicine platform — online appointment booking, in-person and virtual consultation coordination, WhatsApp direct contact, and a WordPress/Elementor site — with no disclosed APIs, SDKs, mobile apps, or AI/ML components. Service delivery is supported by a documented network of verified independent healthcare providers and labs under a mutual data-sharing arrangement.
The commercial model is dual-sided. On the consumer side, individuals transact via pay-per-consultation, the prepaid 5-session package, or the family membership (2 free annual consultations, discounted follow-up, free annual dental checkup). On the B2B side, enterprises contract the corporate membership (3 in-person GP consultations, 3 monthly online consultations across psychology/GP/nutrition, 1 rapid COVID-19 test) and ad hoc NOM-035 compliance work — psychosocial risk evaluations, group sessions, workshops, dental and nutritional campaigns. All pricing is published in MXN on the website (IVA inclusion varies by SKU). Marketing is digital and organic: a health-education blog, social channels (Facebook, LinkedIn, Instagram, YouTube, Twitter), SEO, and a WhatsApp direct-conversion flow. There are no disclosed external investors, funding rounds, M&A activity, or parent company.
Red Médica Segura firmographics
Firmographics- Name
- Red Médica Segura
- Legal name
- SALUD INTEGRAL PRIMARIA, S.C.
- Website
- https://redmedicasegura.com
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Red Médica Segura is a Mexico City–based private telemedicine and primary-care platform operating as SALUD INTEGRAL PRIMARIA, S.C., delivering 24/7 general medicine, psychology, nutrition, and specialty referrals via home, clinic (Narvarte), and online channels to individuals, families and corporate clients across Mexico.
- Ownership category
- akta.pro rank
Red Médica Segura industry classification
Industry- Product category
- Primary Healthcare Services
- NAICS
- Offices of Physicians (6211), Home Health Care Services (621610), Offices of Physicians, Mental Health Specialists (621112)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN) (HLALADAD)
- akta.pro secondary industry
- Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC)
Keywords
Where Red Médica Segura is headquartered
LocationHeadquarters
- HQ city
- Mexico City
- HQ country
- Mexico
- HQ region
- Latin America
Offices2 records
Markets served
Red Médica Segura business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Individual Consultations: Pay-per-consultation model for general medicine, psychology, and nutrition services available at home, in-office, or online
- Corporate Membership Plans: Monthly subscription model offering businesses a package of in-person and online medical consultations, psychological support, and nutrition services for employees. Includes NOM-035 compliance services.
- Family Membership: Monthly subscription for families providing two free consultations per year, discounted follow-up rates, and free annual dental checkup
- Prepaid Consultation Packages: One-time purchase of 5 online consultations transferable to others, valid for 6 months
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Corporate Membership - $2,000/month |
| One time/ perpetual license | Pay-as-you-go | Prepaid Online Package - $1,750 one-time |
| Subscription | Monthly | Family Membership (Same Home) - $300/month |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels4 records
Red Médica Segura product offering
Product offeringCore offering
Red Médica Segura is an integrated primary healthcare platform that connects patients with general physicians, psychologists, nutritionists, and medical specialists through three delivery modes: at-home visits in Mexico City, in-office consultations at its Narvarte clinic, and nationwide online/telemedicine sessions available 24/7. It also provides corporate health services, including NOM-035 psychosocial risk compliance, health workshops, wellness campaigns, and nutritional analysis for enterprise clients. The platform supports individual subscription plans, prepaid consultation packages, and family memberships alongside the corporate offerings.
Product overview
Red Médica Segura operates as an integrated healthcare platform connecting patients with general medicine, psychology, nutrition, and specialty services. The core offering comprises on-demand consultations available 24/7 via three delivery modes: home visits (limited to Mexico City), in-office appointments (Narvarte location), and nationwide online/telemedicine sessions. The platform is structured around individual subscription plans (Paquete Prepago and Membresía Familiar) and corporate memberships (Membresía Empresarial), supplemented by Salud para Empresas which provides organizational health services including NOM-035 compliance consulting, workshops, and psychosocial risk assessments. All services are coordinated through a booking system with 48-hour follow-up guarantees for general medicine consultations.
Differentiator
Problem solved
Functional benefit
Products and services
- Medicina General (General Medicine) 24/7 general medicine consultations for individuals, with procedures and ongoing care, available at home in Mexico City, in-office at the Narvarte clinic, and online nationwide across Mexico. Includes minor procedures and 48-hour follow-up support for general medicine cases.
- Psicología (Psychology) Psychotherapy and psychological counseling services with individualized therapy covering anxiety, depression, adjustment, and crisis support. Delivered online nationwide or in-office at the Mexico City clinic.
- Especialidades (Specialties) Referrals to medical specialists and to laboratory and imaging services, available in-office and online, coordinated through the Red Médica Segura platform.
- Salud para Empresas (Corporate Health) Corporate health package for Mexican companies including NOM-035 psychosocial risk evaluations and metrics, individualized consultations, group sessions, health consulting, dental and nutritional campaigns, and individual and organizational psychosocial risk attention.
Quantifiable outcome
- 8,000+ consultations completed in rural and urban settings
- +1 more outcomes
Companies that use Red Médica Segura
Customer profileNamed customers2 records
Segments3 records
Ideal customer profiles2 records
Red Médica Segura technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Red Médica Segura partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Healthcare Providers (Doctors, Psychologists, Nutritionists, Specialists)coreNetwork of verified healthcare professionals including general physicians, psychotherapists, nutritionists, medical specialists, nurses, laboratories, and imaging centers. These providers deliver services through the RMS platform and patient data is shared for clinical coordination and follow-up.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Red Médica Segura competitors and assessment
Company assessmentDirect peers
- Sofía: Mexican health and wellness membership platform bundling telemedicine, primary care, and lifestyle benefits. Comparable to RMS's family and individual membership plans with multi-disciplinary service bundling.
- MediQuo: Mexico-focused telemedicine app offering 24/7 chat-based consultations with general practitioners and specialists. Comparable to RMS's direct-to-consumer online consultation model targeting Spanish-speaking patients in Mexico.
- Koltin: Mexican employer-sponsored primary care and chronic-condition management provider. Closely comparable to RMS's B2B corporate membership and Salud para Empresas offering, particularly around workforce wellness.
- Top Doctors: Doctor-discovery and online-consultation platform active in Mexico connecting patients with specialists and primary care physicians. Comparable in patient acquisition and online booking mechanics.
- Doctoralia (Docplanner): Operates a doctor-discovery and online-booking platform with strong presence in Mexico. Directly comparable to RMS as a Mexican patient-facing channel connecting users with general practitioners and specialists for in-person and online visits.
Regional players
- 1DOC3: Spanish-language telemedicine platform originating in Colombia with expansion across LATAM. Comparable as a regional Spanish-language primary care telemedicine operator targeting similar patient demographics.
- Conexa Saúde: Brazilian telehealth and corporate wellness platform. Comparable in its employer-sponsored virtual primary care model and multi-disciplinary service approach, though operating in a different LATAM market.
Broad incumbents
- Clínicas del Azúcar: Mexican chain of primary care clinics focused on chronic disease management. Comparable as a physical-clinic primary care provider, though its footprint and capital base exceed RMS's single Narvarte clinic.
- Teladoc Health: Global telehealth incumbent offering virtual primary care, mental health, and chronic-condition programs to enterprises and consumers. Comparable as a broad incumbent shaping employer expectations for telehealth benefits that RMS must compete against in the Mexican B2B market.
- Farmacias Similares: Mexico's largest low-cost pharmacy-and-clinic network offering in-person medical consultations nationwide. Comparable primary care category, with vastly greater physical footprint and brand recognition than RMS.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Red Médica Segura social profiles
Digital presenceRed Médica Segura compliance and trust
Trust signalCompliance5 records
Red Médica Segura financial estimates
Financial estimateRevenue estimate
Valuation estimate
Red Médica Segura leadership team
Management profileNumber of profiles
Profiles2 records
Red Médica Segura funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Red Médica Segura M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Red Médica Segura
What does Red Médica Segura do?
Red Médica Segura is an integrated primary healthcare platform that connects patients with general physicians, psychologists, nutritionists, and medical specialists through three delivery modes: at-home visits in Mexico City, in-office consultations at its Narvarte clinic, and nationwide online/telemedicine sessions available 24/7. It also provides corporate health services, including NOM-035 psychosocial risk compliance, health workshops, wellness campaigns, and nutritional analysis for enterprise clients. The platform supports individual subscription plans, prepaid consultation packages, and family memberships alongside the corporate offerings.
Is Red Médica Segura a public or private company?
Red Médica Segura is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Red Médica Segura founded?
Red Médica Segura was founded in -1. It employs 11 to 50 people.
Where is Red Médica Segura based?
Red Médica Segura is headquartered in Mexico City, Mexico, in the Latin America region.
How does Red Médica Segura make money?
Four revenue lines are on record. Individual Consultations are the primary driver. The others are corporate Membership Plans, family Membership and prepaid Consultation Packages.
Who are Red Médica Segura's main competitors?
Direct peers on record are Sofía, MediQuo, Koltin, Top Doctors and Doctoralia (Docplanner). Regional players are 1DOC3 and Conexa Saúde. Broad incumbents are Clínicas del Azúcar, Teladoc Health and Farmacias Similares.
Does Red Médica Segura have an API?
No public API is recorded for Red Médica Segura.
What industry is Red Médica Segura in?
Red Médica Segura's product category is Primary Healthcare Services. Its primary akta.pro industry code is HLALADAD, Chronic Condition Management & Remote Monitoring (e.g., diabetes, HTN), with a secondary code of HSABAIAC, Care Transitions Management (Hospital/SNF-to-Home). Its NAICS code is 6211 and its SIC code is 8011.